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What is customer satisfaction score? (+ how to measure CSAT)

Zendesk

According to The State of Digital Customer Experience , CSAT is the top metric companies use to measure digital CX improvement. Computer software: 77. Finance and insurance. Finance and insurance. Health insurance: 73. Life insurance: 78. Property and casualty insurance: 78.

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How To Identify External Factors That May Affect Your Strategic Plan

ClearPoint Strategy

This is in comparison to internal factors such as staff, company culture, processes, and finances, which all seem within your grasp. In software, it might be called a Disaster Recovery Plan or a contingency plan. New regulations extending health insurance coverage and paid sick leave. New unemployment regulations.

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What does ‘seasonality’ really mean in sales?

Nutshell

Just as a homeowner might want to sell their house before the year’s end to assist with tax issues or avoid upcoming tax law changes, health care consumers are more likely to buy at the end of the year in order to take advantage of their insurance benefits. Reason #3: A summer slowdown due to traveling customers or the school calendar.

Retail 120
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What is value creation in sales?

Mercuri International

They give car suppliers the ability to offer something different that appeals to digitally discerning customers, which allows them to justify a higher price. What does a health insurance provider such as DKV or Euro Accident actually do? Cost-saving values. What are the risks for the customer on the revenue side? Cost risks?

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How to Create a Marketing Plan for a Small Business That Works

Outbound Engine

Everyone from ice cream shops to insurance brokers has unique business personalities they use to attract patrons. Will your marketing budget be borrowed, funded, or self-financed? Can you commit full time to your marketing or do you need help, perhaps with an agency or software? Who is Your Competition?

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Find the right CRM Strategy for your Industry

Insightly

Compliance and Data Security: Healthcare organizations must prioritize compliance with industry regulations such as HIPAA (Health Insurance Portability and Accountability Act) to protect patient data. They do this through various channels, such as referrals, networking events, and digital marketing.

CRM 52
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Find the right CRM Strategy for your Industry

Insightly

Compliance and Data Security: Healthcare organizations must prioritize compliance with industry regulations such as HIPAA (Health Insurance Portability and Accountability Act) to protect patient data. They do this through various channels, such as referrals, networking events, and digital marketing.

CRM 52