OnStrategyHQ

APRIL 24, 2023

As your organization begins to sketch out what your strategic plan might look like, it’s likely to come to your attention that you’ll need to gain consensus around what your key performance indicators will be and how they will impact your organization. So KPIs are the thing that do that for us.

Profitability 105

Profitability Publishing CRM Insurance 105

Mike Kunkle

NOVEMBER 23, 2023

In this post, I will offer advice about how to measure the ROI of your sales enablement program. This is a complex topic that is beyond the scope of one blog post, but I will do my best to provide a solid kickstart for you and offer what I hope will be some helpful perspective and good resources to continue to pursue.

Sales 258

Sales Finance Decision-making Profitability 258

The Center for Sales Strategy

NOVEMBER 23, 2020

"If you don't know your numbers , you don't know your business." — Marcus Lemonis. Too many times, I meet with sales managers and salespeople who firmly believe that sales is a "numbers game" , but they have no idea what numbers they need to know or even what numbers they should be tracking.

Sales 127

Sales Sales Management Meetings Management 127

Nutshell

MARCH 25, 2024

Regardless of your business type or industry, a well-thought-out and structured client onboarding process is the secret to long-term customer retention. It’s where the rubber meets the road, and the initial relationship you’ve built with your customer before their purchase is put to the test. But there’s more to do.

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Client Onboarding Onboarding Customer Experience CRM 127

Brooks Group

FEBRUARY 23, 2024

That’s because filling your sales pipeline is a numbers game. You’ve got to qualify many more prospects than you need. And if you’re not qualifying the right people, the chances of you closing the deal shrink. Here are five harmful effects for your sales professionals and your organization.

Prioritization 80

Prioritization Sales Training Sales Construction 80

Hubspot Sales

JANUARY 5, 2024

What’s new and exciting for everyone is that we can just ask AI to do that for us. Let your [smaller thus less expensive] customer service team focus on the bigger and more complicated problems. Use automation to personalize your communications automatically with data from your CRM. I know I would.

Internet 94

Internet Sales Communication Media 94

Red Star Kim

JULY 25, 2023

Sometimes I find a book for non-mental health professionals that I can recommend to counselling clients to support the work we do together in therapy. The brain’s job is to save you as much time and energy as possible. And they can be wrong and lead to low mood. Negative emotions lead to negative thoughts.

Decision-making 246

Decision-making Emotional Intelligence Management Construction 246

Nutshell

FEBRUARY 21, 2023

Whenever you have a lot on your plate, you prioritize tasks. The same idea goes for managing leads and prospects coming through your Nutshell customer relationship management (CRM) system. Before we can get into scoring leads based on behavior, what is lead scoring in the first place?

Prioritization 62

Prioritization CRM Media Management 62

ClearPoint Strategy

DECEMBER 2, 2021

We put together this guide to help organizations like yours get more out of their KPIs. By following the guidance presented here, you can rest assured you’re measuring and tracking the right things for your business—and doing it in the most efficient way possible. Are your strategic objectives clear and actionable?

Cybersecurity 105

Cybersecurity Decision-making Meetings Software 105

Red Star Kim

FEBRUARY 8, 2024

And I’ve noted the highlights of the sessions by other speakers (How the BD function can be more influential, Rethinking your online strategy, Digital marketing maturity and Best practice for KAM) below. Many leading sales processes describe prospecting or targeting phases in the sales cycle without providing much insight into how to do this.

Value Proposition 130

Value Proposition Key Account Management Digitalization Sales 130

Red Star Kim

OCTOBER 19, 2023

You need to have a deep knowledge of all the different issues clients may have and examples and stories of how your firm has helped people in similar situations. You take time to understand the client’s pain points and business goals and provide relevant insight into the possibilities and potential strategies.

Emotional Intelligence 130

Emotional Intelligence Value Proposition Decision-making Digitalization 130

Account Manager Tips

JUNE 29, 2021

How a capture strategy helps avoid competitive bidding Is your client due for renewal? Avoid a bidding war and follow these 10 capture strategy tips to keep your client long before they think of going to RFP. Build relationships with decision-makers and expand your network. Demonstrate that you value your client's business.

Suppliers 246

Suppliers Shareholders Stakeholders Decision-making 246

OnStrategyHQ

MAY 17, 2021

How to Develop and Use Key Performance Indicators (KPIs). Erica Olsen, COO and Co-Founder of OnStrategy, breaks down how to develop key performance indicators and identifies the different types of KPIs your organization can use to measure your performance. So KPIs are the things that do that. Transcript.

Organization 97

Organization Sales Management 97

Nutshell

APRIL 3, 2024

When your customers are frustrated with the quality of your products, services, or support team, they’re likely to ditch your company for a competitor — unless you can help resolve their issues satisfactorily. But how do you even know if your customers are happy or not?

Media 71

Media CRM Marketing Meetings 71

Brooks Group

NOVEMBER 14, 2023

But knowing whether you’re moving in the right direction is easier said than done. This post walks you through the four pitfalls of sales strategy and provides best practices to avoid them. Your company must start with a goal and work backward. And why do we want to be that? This will give you a broader perspective.

Supply Chain 52

Supply Chain Sales Sales Training Meetings 52

Nutshell

MARCH 7, 2023

Before you can start closing deals and bringing in new customers, you’ve got to assemble a team of capable individuals. Did you know Nutshell isn’t just for contact management? With Nutshell’s all-in-one CRM software, your sales team can track and follow up on leads with ease.

Sales 62

Sales CRM Small Business Software 62

Showpad

SEPTEMBER 1, 2020

Doing this correctly requires a lot of groundwork, as well as your executive involvement! So far, we have covered a lot in this series for you as an executive. But your enablement leader has to get two things right in order to see these results. . You as an executive should make it a priority to change this.

Sales 132

Sales Stakeholders Onboarding Leadership 132

AchieveIt

SEPTEMBER 25, 2023

It’s about setting a clear course, tracking your progress, and making data-driven decisions along the way. At the heart of this process lie key performance indicators (KPIs) and metrics. KPIs and key metrics can be used to determine the success of your next strategic initiative.

Banking 52

Banking Decision-making Organization Software 52

Nutshell

SEPTEMBER 18, 2023

Ultimately, your company’s success is measured by how many sales you drive and how great your return on investment (ROI) is. Your sales pipeline is the path your prospects take to becoming customers, and if you don’t monitor and optimize it, you’ll struggle to drive the sales you want.

Management 62

Management CRM Sales Prioritization 62

Envisio

JANUARY 24, 2024

Books change your mind.” These books, chosen by local government leaders and thought influencers, as well as master strategists and performance coaches, guide you through steps to turn your plans into impactful actions. We all know the more engaged an employee is, typically the happier they are. Books are knowledge.

Government 105

Government Leadership Innovation Decision-making 105

Hubspot Sales

NOVEMBER 9, 2021

There's always something you could be doing better — some hitch or hiccup in your sales or marketing efforts that could use some smoothing over. Your organization's revenue performance sheds light on the effectiveness of your sales strategy, your marketing strategy, and the interplay between the two.

Management 103

Management Banking Acquisition Decision-making 103

Arpedio

DECEMBER 4, 2023

But how can you measure the success of your account-based selling campaigns? By tracking key metrics and analytics, you can assess the effectiveness of your ABS strategy and optimize your efforts for better results. Growth Targets : By knowing your TAM, you can set realistic growth targets for your ABS strategy.

Decision-making 52

Decision-making Prioritization Media Marketing 52

LinkedFusion

AUGUST 18, 2023

You can connect with and communicate with lots of other people in your professional network, which makes it simple to grow your influence and locate the best clients. You can be unsure as to whether a message you send via LinkedIn has been opened and read by the intended recipient. How read receipts work?

Communication 52

Communication Facilitation Customer Experience Sales 52

Revenue Storm

JANUARY 19, 2021

And I am hearing from many of you that you are facing a plan increase this year of 10% or higher. Now is the time to implement a science-based approach to planning and achieving your organization’s 2021 sales plan. You will first have to assess how the pandemic has impacted your key pipeline ratios. of New Oppty.

Account Management 78

Account Management Decision-making Global Accounts Sales 78

OnStrategyHQ

JUNE 23, 2023

Make Your Measures Meaningful (10:41- 26:09) and SLIDES 7-10 The basis of a great strategy is the ability to show progress. Tracking and reporting is the mechanism at play, but more importantly, it is the meaning within your measures. They can live in different levels of your plan, but identifying good KPIs is worth its weight in gold.

Organization 52

Organization Communication 52

Nutshell

FEBRUARY 9, 2023

All your marketing, all your product and service development—it all leads to sales, which is where the revenue is earned. But when you make a sale, it doesn’t happen all at once—it’s a process. Even once a prospect expresses an avid interest in your company, you still have to make a sales pitch.

Sales 62

Sales CRM Construction Decision-making 62

Hubspot Sales

JUNE 24, 2020

Smarketing — the practice of integrating your sales and marketing efforts to foster closer collaboration between the departments that carry them out. There are certain KPIs that are particularly applicable for understanding whether your smarketing efforts are effective and worthwhile. SQLs don't always fit your qualification criteria.

Marketing 136

Marketing Construction Acquisition Sales 136

Nutshell

APRIL 4, 2024

You know what’s a surefire way to cause problems for your company? Having all your team members be on totally different pages from one another, without any kind of communication or collaboration between them. But assuming you want your business to succeed, we wouldn’t recommend that. Find out here.

CRM 77

CRM Communication Software Software 77

Nutshell

MARCH 8, 2023

Just like building homes, building relationships with your customers requires tools to get the job done. Enter customer relationship management (CRM) software, a type of platform that can help you nurture your relationships with prospects and improve their experience with your business. Keep reading to learn more.

Construction 62

Construction CRM Software Software 62

OnStrategyHQ

JUNE 3, 2022

KPI stands for Key Performance Indicator. Key Performance Indicators are connected to your goals and objectives —they are quantifiable, outcome-based statements that outline and measure your organization’s most important outputs. KPIs tell you what you want to achieve and by when you want to achieve it.

Finance 52

Finance Organization Stakeholders Profitability 52

Nutshell

APRIL 21, 2023

By measuring campaign effectiveness, companies can stay on top and rest easy knowing they’re boosting their marketing strategy’s success. Keep reading to learn how to measure campaign performance with a CRM to maximize your marketing ROI. Make measuring your campaign ROI simple when you integrate Nutshell into your business.

Marketing 62

Marketing CRM Acquisition Media 62

Hubspot Sales

AUGUST 1, 2022

A sales operator works to enable your salespeople to focus on selling. Therefore, hiring the right person for the role is crucial, as such a hire will handle ‘backend’ stuff like lead management, data analysis, process optimization, and even sales strategy. Is there anything you think can improve our sales operations?

Sales 113

Sales Stakeholders Communication CRM 113

Hubspot Sales

SEPTEMBER 26, 2022

It's when a prospect's needs perfectly align with your offerings. But when you fail to find it, you end up chasing the wrong leads. More than half of sales reps saw improved lead quality this year. But one question remains: how did they do it? How to Improve Lead Quality Research in 2022.

CRM 96

CRM Prioritization Sales Acquisition 96

Nutshell

JUNE 5, 2023

Your CRM is a treasure trove of information waiting to be used to enhance your sales, marketing, and customer service efforts. There’s a lot you can do with your CRM and customer data, but you can get even more from your data, by incorporating machine learning tools into your processes.

CRM 62

CRM Artificial Intelligence Decision-making Marketing 62

Zendesk

AUGUST 12, 2021

Imagine someone has shown interest in your brand by browsing your website and filling out an online form. Some marketing teams would treat that person like any other potential customer who lands on your site—but that’s a huge mistake. An MQL is a marketing qualified lead, and an SQL is a sales qualified lead.

CRM 98

CRM B2C Media Decision-making 98

Nutshell

AUGUST 29, 2023

Your sales pipeline is a representation of the journey your customers take when they interact with your company. From the moment they first make contact with you to well after they book with you, your sales hospitality sales pipeline is key to providing guests with a smooth customer journey.

Management 62

Management CRM Negotiation Sales 62

CMOE

MAY 19, 2022

You can’t have strategy without leadership. Regardless of the position you hold in an organization—senior leader, mid-level manager, front-line manager, or leader of a group—your organization needs and wants you to lead strategically. Why Does Strategic Leadership Matter? Driving Change.

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Leadership Innovation Decision-making Organization 128