SmartKarrot

JANUARY 28, 2022

Expand Impact’s presence in the client organizations by developing relationships and facilitating strategic review sessions with senior-level people that have decision-making authority. Work with Success Team Members to maintain and deploy trainings, webinars, and content to support product education for publishers.

Customer Success 19

Customer Success Onboarding Value Proposition Facilitation 19

SmartKarrot

JUNE 3, 2022

Own the ultimate success of the customers, including onboarding, product adoption, retention, and growth. Develop and facilitate Engagement Plans, including coordinating resources for training and projects to improve adoption. Facilitate escalation management and issue resolution.

Customer Success 19

Customer Success Facilitation Stakeholders Onboarding 19

SmartKarrot

OCTOBER 18, 2021

Facilitate Account Setup, implementation, training, and ongoing account review and modification. Handle client escalations around concerns or issues with their webinar experience. Working collaboratively with sales to ensure a smooth handover and onboarding process that exceeds customer expectations.

Customer Success 19

Customer Success Value Proposition Facilitation Onboarding 19

Mike Kunkle

JULY 2, 2022

The goal of enablement is to support sellers in supporting their buyers and customers, to help them facilitate buying decisions, improve the buying experience, and as a result, improve sales performance. Leaders expect to see onboarding improve with new hires ramping faster. Follow my work and connect. SPARXiQ Blog: [link].

Sales 130

Sales Sales Training Leadership Decision-making 130

SmartKarrot

MARCH 21, 2023

Role: Director, Customer Success Strategy Location: Seattle, WA, United States (Remote) Organization: CommerceIQ As a Director, Customer Success Strategy, you’ll create and implement customer success strategies that promote effective onboarding, adoption, retention, value creation, and customer satisfaction.

Customer Success 19

Customer Success Stakeholders Onboarding Facilitation 19

SmartKarrot

NOVEMBER 30, 2022

Role: Customer Success Manager Location: Remote, Canada Organization: Deeded As a Customer Success Manager, you will onboard new partners to the platform. Host and present in webinars, in-person events, and company events. Assist in onboarding new customers. Apply here: [link]. Apply here: [link]. Apply here: [link].

Customer Success 19

Customer Success Onboarding Facilitation Account Planning 19

PandaDoc

APRIL 24, 2023

Sales enablement techniques include using coaching, relevant content, training, and technology to help sales agents onboard, improve their sales skills, and sell more and faster. Begin training from your first onboarding sessions, and seek to create sales training that gets reps excited with collaborative learning.

Sales 52

Sales e-Learning Onboarding Software 52

SmartKarrot

NOVEMBER 26, 2021

Drive organic growth and expansion within assigned customer accounts; proactively identify and facilitate additional revenue opportunities to enable customers to maximize their value. Coach customers to be product experts and train their teams on the Onna platform so they become increasingly self-sufficient.

Customer Success 19

Customer Success Acquisition Onboarding Government 19

SmartKarrot

JUNE 12, 2023

Produce written and spoken content, host webinars, and conduct one-on-one training sessions. As we scale the client onboarding programme, we will improve, implement, and streamline internal processes. Make and update videos and material for the online training centre. User feedback should be reported to guide product direction.

Customer Success 19

Customer Success Co-Creation Customer Life Cycle Stakeholders 19

Insightly

JUNE 26, 2023

You’ll likely pay an initial onboarding fee and then monthly fees by seat in perpetuity. This standardization improves collaboration and communication among team members, facilitates knowledge sharing, and creates a unified approach to managing customer relationships. How can CRM training be delivered?

CRM 52

CRM Decision-making Software Software 52

SmartKarrot

JUNE 18, 2021

Role: Associate Director, Customer Success Location: Remote, United States Organization: AKASA As an Associate Director of Customer Success, you will demonstrate revenue cycle expertise by conducting customer onboarding and implementation activities such as process mapping or workflow review.

Customer Success 10

Customer Success Onboarding Client Onboarding Finance 10

SmartKarrot

JUNE 25, 2021

Demonstrated communication and facilitation skills, proven track record of building relationships with senior stakeholders, and ability to handle multiple priorities. Identify and help build out vital collateral for retention and onboarding. Ensure product adoption by onboarding new customers and new teams.

Customer Success 10

Customer Success Customer Life Cycle Onboarding Leadership 10

SmartKarrot

AUGUST 18, 2020

This might include (but not limited to): onboarding new products, introducing new features, overseeing the upgrade process, ensuring the resolution of customer issues, facilitating strategic discussions around alternate uses of Relativity. Apply here: [link]. Role: Customer Success Manager Location: Newyork, US Organization: People.ai

Customer Success 10

Customer Success Finance Onboarding Facilitation 10

SBI

JANUARY 29, 2020

The company’s fast-growing Retirement Division uses Allego to help train new employees, facilitate the sharing of new ideas and best practices from top sellers, and utilize all of this content for direct marketing to advisors—all in the flow of the team’s daily work. Register today for this engaging webinar featuring Dr. Stephen.

Account Planning 26

Account Planning Sales Digital Transformation Stakeholders 26

SmartKarrot

JANUARY 15, 2021

Manage team development, cultivate individual talents, and build strong relationships that facilitate team success. Define and manage the onboarding, expansion, and retention strategy for the customers. Take ownership of new accounts and manage their onboarding. Improve processes and policies in support of organizational goals.

Customer Success 10

Customer Success Onboarding Account Planning Facilitation 10

SmartKarrot

DECEMBER 2, 2020

Role: Director of Customer Success Location: Remote, San Francisco, CA, US Organization: Wonderschool As a Director of Customer Success, you will manage, coach, inspire a talented team of technical Onboarders and customer support/success. Successfully onboarding customers. Create NPS scoring and exceed industry standards.

Customer Success 10

Customer Success Onboarding Account Management Innovation 10

SmartKarrot

JULY 19, 2021

Develop and execute strategic plans to facilitate broad adoption, increase awareness and conversions, and recognize developer champions within the customer network through actionable product engagement. Take ownership of new accounts and manage their onboarding & adoption whilst increasing usage within their organization.

Customer Success 10

Customer Success Stakeholders Onboarding Facilitation 10

SmartKarrot

JULY 16, 2021

Role: Director of Customer Success Location: Remote, San Francisco Bay Area Organization: OpenComp As a Director of Customer Success, you will build a global customer success organization to support customers from onboarding, activation, and training through to long-term multi-stage renewal and expansions projects.

Customer Success 10

Customer Success Healthcare Stakeholders Onboarding 10

Arpedio

FEBRUARY 15, 2024

Ultimately, the importance of pre-sales in the sales funnel lies in its ability to facilitate seamless transitions between each stage, guiding prospects towards a purchasing decision with clarity, confidence, and conviction. Monitoring this metric helps you gauge the effectiveness of your communication and engagement strategies.

Decision-making 52

Decision-making Sales Customer Experience Value Proposition 52

Hubspot Sales

OCTOBER 8, 2019

Best for: Onboarding new sales reps. With ClearSlide, sales teams are able to onboard new reps faster by providing an accessible training platform with skill-building engagement tactics. ExecVision’s call intelligence platform turns every rep into a top performer by giving managers tools to onboard, coach, and retain sales talent.

Sales 93

Sales CRM Software Software 93

SmartKarrot

MAY 30, 2022

This can happen if there are silos in communication, or easy change management facilitation. If you have a CSM to assist them during onboarding or even an onboarding specialist, this can happen. Every company needs to create a plethora of information like blogs, webinars, whitepapers, videos, and other collateral.

B2B 10

B2B Customer Success Facilitation Customer Knowledge 10

SmartKarrot

DECEMBER 10, 2020

Apply here: [link] Role: Customer Success Manager Location: Falkirk, Scotland, United Kingdom Organization: Puzzel As a Customer Success Manager, you will work closely with the services team to manage the onboarding and adoption handovers, any escalations and minimize time to value.

Customer Success 10

Customer Success Onboarding Account Management Facilitation 10

SmartKarrot

MAY 17, 2021

Implement, onboard, and train customers to be successful with Deputy on their own. Provide process improvement suggestions that can enable quicker, more efficient onboarding experiences. Help run and facilitate webinar-style customer training monthly. Maintain knowledge of trends in the rota management industry.

Customer Success 10

Customer Success Onboarding Customer Experience Facilitation 10

LinkedFusion

AUGUST 23, 2023

24/7 assistance for the user : Quicken your onboarding into the LinkedFusion solution with the help of the technical support staff. Features offered by mail chimp: They provide round-the-clock email and chat support, which facilitates the simple onboarding process. Magnetize Leads : Offer cool stuff like eBooks or webinars.

B2B 52

B2B Software Software Advertising 52

SmartKarrot

DECEMBER 30, 2020

Create, execute, and train reports to deliver sales presentations, webinars, and product demonstrations. Facilitating and managing the customer onboarding process, from start to finish ensuring customers feel suitably educated and empowered to utilize the full range of benefits of the system.

Customer Success 10

Customer Success Energy and Utilities Negotiation Facilitation 10

Hubspot Sales

JULY 1, 2019

Customer success managers deliver a custom onboarding experience, then work to develop relationships with multiple stakeholders at multiple levels (rather than leaving an account’s success to a single advocate, power user, or internal champion). Webinars: Target employees from a single company. 4) How long is our average sales cycle?

Stakeholders 83

Stakeholders Finance Sales Decision-making 83

SmartKarrot

NOVEMBER 4, 2020

Lead online webinars, consultations, and one-on-one demos to educate customers on the features of our product. Work with the Customer Support, Sales, and Product teams to facilitate a seamless customer onboarding process, ensuring a smooth ‘go live’ and introduction for the client from the outset.

Customer Success 10

Customer Success Stakeholders Facilitation Account Planning 10

SmartKarrot

MAY 19, 2023

Use chatbots for onboarding: Simplify the onboarding process for new team members by utilizing a chatbot. Leverage virtual brainstorming sessions or chatbots that facilitate collaboration and idea-sharing among team members. This can include webinars , online courses, or other relevant resources.

Remote Working 10

Remote Working Marketing Brainstorming Communication 10

SmartKarrot

MAY 19, 2023

Use chatbots for onboarding: Simplify the onboarding process for new team members by utilizing a chatbot. Leverage virtual brainstorming sessions or chatbots that facilitate collaboration and idea-sharing among team members. This can include webinars , online courses, or other relevant resources.

Remote Working 10

Remote Working Marketing Brainstorming Communication 10

Nutshell

APRIL 17, 2020

My role was mainly facilitator/coordinator, making sure that all the moving parts were happening when they needed to happen, and that the team had the resources they needed. He didn’t do the show for free, but we were happy to pay a few grand to get him onboard. KATHERINE MAYS, HEAD OF CUSTOMER EXPERIENCE. “My

Decision-making 126

Decision-making Media Meetings Internet 126

SmartKarrot

JANUARY 18, 2022

Day-to-day management and development of the team and facilitate sharing or information and knowledge transfer. Drive global initiatives to improve customer activation, onboarding, expansion and retention. Delivering webinar content directly to key stakeholders to facilitate adoption and share best practices with users.

Customer Success 3

Customer Success Facilitation Onboarding Stakeholders 3

SmartKarrot

MAY 25, 2022

Collaborate with the Pacvue Training and Education team to build out the content for product onboarding and education. Act as a liaison for escalation facilitating communication between the customer and the NOC or Service Delivery for unresolved issues. Perform EtherVision portal demos, onboarding & training.

Customer Success 3

Customer Success Logistics Onboarding Advertising 3

SmartKarrot

MARCH 28, 2022

Expand Impact.com’s presence in the client organizations by developing relationships and facilitating strategic review sessions with senior-level people that have decision-making authority. Take ownership of new accounts and manage their onboarding. Maintain a balanced proactive/reactive relationship with your assigned accounts.

Customer Success 3

Customer Success Onboarding Facilitation Stakeholders 3

SBI

MARCH 22, 2018

From the start of purchase, our Customer Success team reaches out to assist clients with onboarding the CRM. Our team also provides access to free webinars which touch on topics including specific functionalities, overall use, and new features. Online, you’ll find links to a series of free webinars called Grow University.

Management 22

Management CRM Account Management Sales 22

SmartKarrot

JANUARY 3, 2022

Conduct product walkthroughs, workshops, and webinars. Onboard customers with tailored pieces of training based on customer needs. Ensure customers have a smooth onboarding and implementation phase. Track customer activity to identify churn risk. Lead scheduled check-ins, QBRs, and monitor client satisfaction.

Customer Success 3

Customer Success Customer Life Cycle Value Proposition Onboarding 3

SmartKarrot

OCTOBER 28, 2020

Identify successful customers and turn them into advocates, measured by participation in reference calls, case studies, webinars, and blogs. Provide the initial ‘welcome package’ supporting the Sales/SE representatives with the initial onboarding. Implement, onboard, and train customers to be successful with Deputy on their own.

Customer Success 10

Customer Success Stakeholders Onboarding Innovation 10