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Want to Accelerate Your SAM Journey? Create a Center of Excellence

Strategic Account Management Association

However, many have pivoted and transformed themselves by, for example, providing office spaces for people in need of a quiet working environment. This past year has created a new normal, where virtual engagement will remain even as we re-introduce face to face into our lives. Thriving as a SAM in Today’s World.

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Character Matters: Learn How to Become a Better SAM

Strategic Account Management Association

In 1993, Fortune magazine did a feature story on Kiel using for the first time the “coach” metaphor that is frequently used in business literature today. Only the hard driving person who tells the truth and is brutal delivers results. Today, we see that who you are matters as much or more than what you do.

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Building and optimizing your diverse, multifunctional “Dream Team”

Strategic Account Management Association

So how do we as leaders effectively partner and connect with this workforce and, most importantly, with our multi-generational customers? The business case for diversity. Numerous studies have revealed a direct correlation between companies with diverse teams and business success and impact. It’s going to produce new ideas.

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Turning lemons into lemonade: Five ways to reset on customer management fundamentals in a post-pandemic world

Strategic Account Management Association

In business, it has created an opportunity to reflect on how companies are managing customers, and it has given customers a window of opportunity to re-evaluate their supplier relationships to determine which partnerships are truly valuable. 1: Normalize the new dynamics and establish new expectations.

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5 Ways to use ChatGPT with Altify for High Value Insights

Upland

Everyone is figuring out what it is, how to use it and what it can and can’t do. By leveraging the power of ChatGPT alongside established sales platforms like Altify, however, organizations can unlock new opportunities to drive revenue growth and build stronger customer relationships. What is ChatGPT?

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Aligning Revenue Teams to Execute the Growth Strategy

Force Management

Today's leaders have an uphill battle to successfully tackle revenue growth goals. Externally, marketplace dynamics have shifted and buyers have redefined why and how they buy. Internally, revenue organizations have to adapt and align their message in a way that communicates their value in today's dynamic selling environment.

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Private client management and marketing: Business plans, recruitment, assessments and automation (Nov 2023)

Red Star Kim

Private client management and marketing: Business plans, recruitment, assessments and automation. Core challenges for private client law leaders The core challenges identified throughout the day were the interlinked topics of business plans, recruitment, assessments and automation. Two tools were provided to assist with this.