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Increasing net retention requires an innovative approach to CX

Zendesk

But times are changing, and as a result of today’s economic climate, more software and cloud services companies are focusing on profitability instead of growth. In a crowded market like software and cloud services, having a good product isn’t enough. Meet your customers where they are. They are in protection mode. Convenience.

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Sales automation software: The ultimate guide

Arpedio

Sales automation software: The ultimate guide Explore the ARPEDIO platform ← Back to blog In today’s fast-paced business landscape, sales teams face numerous challenges in managing accounts, seizing opportunities, and nurturing relationships with stakeholders. What is sales automation software? Let’s dive in!

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Using Biotech Project Management Software to Drive Value

Planview

Today we’re going to look at how a global biotech company used biotech project management software to drive greater business value. Drive innovation and meet customer expectations. The company first developed an effective portfolio management framework before they invested in biotech project management software.

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Planview Leverages AWS: Enhancing Security, Scalability, and Innovation

Planview

The AWS ISV Accelerate Program provides Planview with co-sell support and benefits to meet customer needs through collaboration with the AWS field sellers globally. For customers in the AWS Enterprise Discount Program (EDP), software purchases i n AWS Marketplace retire their spend commitment to AWS.

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Best CRM Softwares In 2023

Agile CRM

The evolution and market of CRM software has seen a dramatic shift over the past few years. In the past, CRM software was used mainly for customer relationship management and contact management. However, as technology has advanced, the capabilities of CRM software have expanded beyond those traditional uses. billion by 2022.

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Sales AI: How Artificial Intelligence is Shaping the Future of Sales

Arpedio

By harnessing AI capabilities, sales teams can make data-driven decisions, prioritize leads effectively, and deliver tailored experiences that resonate with prospects and customers. By leveraging predictive insights, sales teams can prioritize leads, optimize sales strategies, and anticipate customer needs.

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Best Help Desk Software for Your Business In 2023

Agile CRM

The evolution of helpdesk software can be traced back to the early days of computing when customer service and technical support teams relied on basic tools like email and phone to communicate with customers and resolve their issues. This made it possible for teams to prioritize and respond to customer requests more quickly and effectively.