Arpedio

MARCH 6, 2024

Account management serves as the backbone of successful businesses, playing a pivotal role in fostering lasting relationships with clients or customers. At its core, account management involves the strategic oversight and nurturing of client accounts, aiming to maximize their value and satisfaction.

Account Management 52

Account Management Management Prioritization Client Relationships 52

CMOE

OCTOBER 24, 2022

The terms supervisor and manager are often used interchangeably. Understanding the distinctions between the supervisor vs. managers role and their nuances is crucial in identifying ways to coordinate your organization’s responsibilities and tasks to achieve results. Similarities Between a Supervisor and Manager. Authority Level.

Interpersonal Skills 52

Interpersonal Skills Management Strategic Thinking Leadership 52

Red Star Kim

MAY 2, 2023

Traditional capabilities – notably the management of financial and operational resources—remain highly relevant. The top two skills UK employees would be interested in developing in the future are: Leadership and problem-solving (US Leadership, entrepreneurial skills and project management).

Emotional Intelligence 130

Emotional Intelligence Leadership Decision-making Publishing 130

Arpedio

FEBRUARY 20, 2024

Negotiation and Deal Making: Engaging in negotiations with potential partners, clients, or stakeholders to secure favorable agreements or contracts. Overall, business development aims to identify and pursue strategic opportunities that align with the organization’s objectives, drive revenue growth, and enhance long-term sustainability.

Negotiation 40

Negotiation Suppliers Strategic Thinking Stakeholders 40

Janek Performance Group: Account Planning

MAY 16, 2022

If that plan includes increasing revenue from your best clients, you will need a strategic account management plan. In this article, we will explore why growing companies need a strategic account management plan, what the strategic account manager role entails, and best practices for maximizing client lifetime value.

Account Management 52

Account Management Management Acquisition Strategic Thinking 52

CMOE

JULY 27, 2022

Applied Strategic Thinking®. Find a balance between meeting today’s expectations and requirements and reaching for tomorrow’s possibilities by thinking and acting in a strategic way. Managing Differences. Use code SAVE15 to get 15% off your purchase (or contact CMOE for bulk-pricing options). Communication.

e-Learning 52

e-Learning Strategic Thinking Digitalization Leadership 52

MTD Sales Training

NOVEMBER 15, 2017

When we work with Key Account Managers (KAMs) we are often impressed by their knowledge, skillsets and attitudes that drive them to success. See if you can learn from them and create the success they enjoy: They recognise that Key Account Management is a business mindset, not a sales initiative. Managing Director. Happy Selling!

Key Account Management 75

Key Account Management Account Management Management Finance 75

AchieveIt

MARCH 15, 2024

Strategies can fail right at the start of implementation because stakeholders don’t get it, the market changes, or it’s just hard to turn big plans into everyday actions that the team can handle. Cultivate Accountability Merely outlining strategic objectives is not enough. Translate abstract concepts into actionable steps.

Decision-making 52

Decision-making Stakeholders Prioritization Communication 52

Red Star Kim

DECEMBER 22, 2022

At the “Being more strategic” PM Forum workshop a week or so ago, half of the delegates were in management roles. Be more strategic – PESTLE, Positioning and Plans. Achieve buy in from all stakeholders. Work with other stakeholders to share ideas and brainstorm . Be willing to unlearn. Have a clear campaign plan.

Supply Chain 147

Supply Chain Government Transportation Digital Transformation 147

Arpedio

MARCH 15, 2024

Let’s explore the key components of the strategic selling process: Preparing and Planning for Sales Engagements Before engaging with prospects or customers, it’s essential for sales professionals to thoroughly prepare and plan their approach.

Value Proposition 52

Value Proposition Negotiation Sales Stakeholders 52

SmartKarrot

JANUARY 30, 2024

Welcome to a deep dive into the intricate world of strategic customer management. As someone who has spent several years navigating the complexities of enterprise and strategic customer relationships, I am excited to share my insights on the art of managing key customers.

Management 10

Management Customer Success Stakeholders Strategic Thinking 10

SmartKarrot

JANUARY 30, 2024

Welcome to a deep dive into the intricate world of strategic customer management. As someone who has spent several years navigating the complexities of enterprise and strategic customer relationships, I am excited to share my insights on the art of managing key customers.

Management 10

Management Customer Success Stakeholders Strategic Thinking 10

SmartKarrot

MAY 12, 2023

Key Account Management (KAM) is a strategic approach that focuses on fostering long-term, value-driven relationships with a select group of high-potential customers. This article will discuss the top 6 Key Account Management skillsets that are crucial for driving business success.

Key Account Management 10

Key Account Management Account Management Management Interpersonal Skills 10

CMOE

DECEMBER 8, 2021

To help leaders reset the strategy, provide team members with direction, model a strategic mindset, and inspire new levels of strategic thinking across the organization, leaders must look at the crisis from two perspectives: evaluating the situation and reimagining the future. Instead, the creation of strategy must be ongoing.

Leadership 52

Leadership Supply Chain Brainstorming Strategic Thinking 52

Red Star Kim

NOVEMBER 9, 2023

This one is equally helpful for experienced leaders and students first grasping the principles of strategic thinking. The author clarifies the strategic process while guiding the reader through it to create a new strategic mindset. What are senior managers scared of? Who are the strategic influencers? ).

Strategic Thinking 147

Strategic Thinking Decision-making Innovation Facilitation 147

SmartKarrot

OCTOBER 6, 2022

The key responsibility of an account manager is to retain customers and work as an intermediary for the organization’s sales team. As an enterprise operating in the SaaS (Software As A Service) environment, we understand the importance of having a strong account manager for the company’s overall growth. Account planning.

Account Management 10

Account Management Management Negotiation Stakeholders 10

SBI

JULY 1, 2020

Developing a deep understanding of your customer’s organization by synthesizing customers’ strategic priorities and where your organization’s products and services can support them is critical to uncovering hidden revenue. Manage Relationships More Strategically. Identify and Develop Revenue Growth Ideas.

Account Planning 72

Account Planning Decision-making Stakeholders Leadership 72

Shapecast

JANUARY 27, 2022

There would be a supporting applications perspective, a data perspective and so on which different stakeholders and teams can use to understand what needs to be built overt time and why. Equally, for this to happen, architects must be able to exhibit gravitas, strategic thinking and strong business understanding.

Government 40

Government Stakeholders Leadership Facilitation 40

SmartKarrot

MARCH 21, 2022

Coordinate and deliver Executive Business Reviews to all customers on a semi-annual cadence with highly engaged stakeholders. Through strategical thinking and analysis identify profitable strategical solutions for the customers. Use data to share customer insights to other key stakeholders in the business.

Customer Success 19

Customer Success Onboarding Stakeholders Strategic Thinking 19

SmartKarrot

AUGUST 22, 2022

As a VP of Customer Success, you will set the vision and strategic plan for the Technical Account Management and Customer Engineering functions, focusing on increasing product adoption, leading an exceptional customer experience, and driving growth. Hire and mentor a team focused on driving business value to the customers.

Customer Success 19

Customer Success Profitability Account Management Strategic Thinking 19

DemandFarm

APRIL 26, 2023

Key Account Management (KAM) focuses on building long-term relationships, and aims to improve customer satisfaction – especially in a B2B scenario. A key account manager’s primary responsibility is ensuring that the needs of key clients are met, and that they remain satisfied with the company’s products and services.

Key Account Management 52

Key Account Management Account Management Interpersonal Skills Management 52

Account Management Skills

AUGUST 7, 2023

We also ran an AI for Account Managers webinar recently together with Roy Murphy and the recording has been asked for several times. Transcript: 00:02 Jenny Plant So I am absolutely delighted that I’ve managed to persuade Sharon Toerek to come and join me on the show. Sharon, you have been a very highly anticipated guest.

Energy and Utilities 52

Energy and Utilities Negotiation Account Management Marketing 52

Red Star Kim

JUNE 7, 2023

I was delighted to return to Dublin to lead an in person training workshop for PM Forum Ireland on “ Being more strategic” with delegates from law, accountancy and consultancy firms. We considered strategic thinking, business strategy and marketing and business development strategy.

Artificial Intelligence 130

Artificial Intelligence Transportation Digital Transformation Innovation 130

Hubspot Sales

NOVEMBER 21, 2017

You’ve got to have a firm handle on the market and your product -- while inspiring employees and influencing stakeholders. Managing Oneself. Get practical advice on how to manage tough problems they don’t cover in business school. 5) “ Managing Oneself ” by Peter Drucker. Sound like a tall order? Behind the Cloud.

Decision-making 111

Decision-making Leadership Profitability Investors 111

Red Star Kim

OCTOBER 13, 2023

At the 28 th PM Forum Annual Conference in September I (in my capacity as Head of Training and Learning Transfer of the Managing Partners’ Forum and PM Forum), co-presented breakout sessions with Julie McConnell of international law firm White & Case. Senior management and human resource professionals stressed the need for transparency.

Supply Chain 162

Supply Chain Emotional Intelligence Construction Innovation 162

SmartKarrot

JUNE 11, 2021

If you have wonder what the best certifications for aspiring customer success managers are, you are at the right place. They teach customer success managers best practices that enable them to engage, manage, and retain customers. CCSM Level 1 focusing on engaging, managing, and retaining customers.

Customer Success 22

Customer Success Onboarding Customer Life Cycle Customer Experience 22

SmartKarrot

APRIL 11, 2022

As a Strategic Customer Success Director, you will mentor and inspire a small team of high-performing Customer Success Managers & Associates. Develop a trusted advisor relationship with key customer stakeholders and executive sponsors to fully understand the client’s business strategies and measurements for success.

Customer Success 3

Customer Success Onboarding Client Onboarding Strategic Thinking 3

SmartKarrot

MAY 24, 2022

Coordinate and deliver Executive Business Reviews to all customers on a semi-annual cadence with highly engaged stakeholders. Through strategical thinking and analysis identify profitable strategical solutions for the customers. Support People.ai

Customer Success 3

Customer Success Strategic Thinking Advertising Stakeholders 3