Arpedio

DECEMBER 15, 2023

Account management is a crucial component of any successful business. But what is account management exactly? At its core, account management is all about ensuring customer satisfaction and driving business growth through effective client management.

Account Management 52

Account Management Management Client Relationships Negotiation 52

Account Manager Tips

JULY 22, 2022

If you think your job is harder than it should be. 25 problems that stop key account managers from doing their job Favourite books about problem solving Coming up: How to Build a Successful Executive Sponsorship Program Just for fun: #GorgeousGrandma Day In other news Quote of the week. Table of Contents. you're right. you're right.

Key Account Management 130

Key Account Management Account Management Management Acquisition 130

Red Star Kim

MARCH 6, 2023

At the start of March, there was an online PM Forum workshop on “Being more strategic ”. Delegates were from legal and accountancy firms with roles as varied as marketing, digital marketing, business development, PR and key accounts (executives, managers and a director). This also manages everyone’s expectations.

Strategic Thinking 130

Strategic Thinking Cybersecurity Digitalization Stakeholders 130

Arpedio

MARCH 6, 2024

Account management serves as the backbone of successful businesses, playing a pivotal role in fostering lasting relationships with clients or customers. At its core, account management involves the strategic oversight and nurturing of client accounts, aiming to maximize their value and satisfaction.

Account Management 52

Account Management Management Prioritization Client Relationships 52

ProlifIQ

JUNE 21, 2023

Strategic Account Management in B2B Welcome to our comprehensive guide on strategic account management. Whether you’re an experienced strategic account manager or aspiring to become one, we share the knowledge and skills needed to excel in this critical role.

Account Management 52

Account Management Management Account Planning Stakeholders 52

DemandFarm

AUGUST 28, 2023

Join Joshua Gregg – President, Americas at DemandFarm , as he catches up with Maria Dominguez – PM Global Account Management, DHL , and Russ Sharer – CSO, Brooks Group , for an unfiltered conversation. It’s all about nurturing those high-impact relationships that could be the game-changers for your business.

Account Management 52

Account Management Digitalization Global Accounts Management 52

CMOE

OCTOBER 24, 2022

The terms supervisor and manager are often used interchangeably. Understanding the distinctions between the supervisor vs. managers role and their nuances is crucial in identifying ways to coordinate your organization’s responsibilities and tasks to achieve results. Similarities Between a Supervisor and Manager. Authority Level.

Interpersonal Skills 52

Interpersonal Skills Management Strategic Thinking Leadership 52

CMOE

JULY 29, 2021

Unfortunately, not enough leaders are equipped with the right training or knowledge to effectively lead their team members through change; almost two-thirds of employers noted that a lack of change-management expertise was a problem during their recent initiatives. What Is Change Management in Leadership?

Leadership 86

Leadership Management Strategic Thinking Innovation 86

Sales Outcomes

FEBRUARY 13, 2023

Account Managers often struggle to grow and retain revenue, particularly during economic uncertainty. Unable To Transition From Tactical To Strategic Sales Motions While account managers need to be responsive to tactical customer asks, fulfilling requests without digging deeper can inhibit growth and retention.

Account Management 52

Account Management B2B Management Account Planning 52

Strategic Account Management Association

APRIL 5, 2021

the committee responsible for overseeing purchasing decisions), I met thousands of salespeople and strategic account managers through the years, and I would say that no more than 3 percent or so had bothered going through my company’s 10-K. Management Discussion and Analysis (MD&A). This is the base of the pyramid.

Manufacturing 520

Manufacturing Account Management Decision-making Meetings 520

Planview

OCTOBER 14, 2021

No one understands this more than Yessica Archilla, a Senior Customer Care Manager at Planview. Yessica, who many would describe as passionate, driven, and direct, yet approachable, manages several customer support product teams at Planview. . What does a typical day look like for a Senior Customer Care Manager? Great question!

Management 105

Management Meetings Strategic Thinking Communication 105

CoSell

MAY 13, 2021

A partner manager is an emerging role in today’s world. When we look at skills, it’s easy to see that exceptional partner managers share certain skills in common. When we look at skills, it’s easy to see that exceptional partner managers share certain skills in common. As a partner manager, your job is to think for the future.

Management 52

Management e-Learning Strategic Thinking Innovation 52

OnStrategyHQ

MAY 16, 2021

Download the Complete Guide to Strategic Planning today. Phase 4: Executing Strategy and Managing Performance. Executing your strategic plan is as important, or even more important, than your strategy. Critical actions move a strategic plan from a document that sits on the shelf to actions that drive organizational growth.

Management 93

Management Decision-making Meetings Facilitation 93

CoSell

MARCH 25, 2021

It takes a champion of co-selling with a special blend of skills to become a successful partner manager. In many cases, this is why partner managers tend to be people who have been in sales or leadership roles for some time. As you grow in your career, you are building skills that make you an exceptional partner manager.

Management 52

Management Strategic Thinking Innovation e-Learning 52

ClearPoint Strategy

MAY 24, 2021

“Now people are more focused on what we have to do as a team… They’re part of the project management process instead of just being a team member.”. Using ClearPoint For Project Management: A Case Study. And each department was managing projects using different tools. Strategic Planning: A Need To Grow.

Management 94

Management Leadership Decision-making Government 94

Red Star Kim

MAY 2, 2023

Traditional capabilities – notably the management of financial and operational resources—remain highly relevant. The top two skills UK employees would be interested in developing in the future are: Leadership and problem-solving (US Leadership, entrepreneurial skills and project management).

Emotional Intelligence 130

Emotional Intelligence Leadership Decision-making Publishing 130

Nutshell

JUNE 12, 2020

Promoting a sales manager internally is tricky, but hiring an outsider might be even trickier. Promoting a top-performing sales rep to the position of team manager may seem like a no-brainer, but a great sales rep doesn’t automatically make an effective manager. Effective managers enable effective teams.

Interpersonal Skills 98

Interpersonal Skills Management Decision-making Sales 98

Janek Performance Group: Account Planning

MAY 16, 2022

If that plan includes increasing revenue from your best clients, you will need a strategic account management plan. In this article, we will explore why growing companies need a strategic account management plan, what the strategic account manager role entails, and best practices for maximizing client lifetime value.

Account Management 52

Account Management Management Acquisition Strategic Thinking 52

Flevy

MAY 7, 2024

This framework aids in identifying and leveraging both competitive forces and cooperative opportunities, thus fostering innovation and strategic thinking beyond conventional competitive strategies. FlevyPro is trusted and utilized by 1000s of management consultants and corporate executives. Do You Find Value in This Framework?

Suppliers 52

Suppliers Manufacturing Value Proposition Digital Transformation 52

CMOE

SEPTEMBER 10, 2020

Leaders are faced with incredible pressures to deliver immediate results, to do more with less, and to manage an ever-increasing personal. Now, more than ever, leaders and individual contributors alike must be able to look beyond short-term needs, gain a strategic perspective, and act on that perspective. What is Strategic Thinking?

Strategic Thinking 59

Strategic Thinking Suppliers Innovation Leadership 59

ClearPoint Strategy

MAY 24, 2021

“Now people are more focused on what we have to do as a team… They’re part of the project management process instead of just being a team member.”. Using ClearPoint For Project Management: A Case Study. And each department was managing projects using different tools. Strategic Planning: A Need To Grow.

Management 52

Management Leadership Decision-making Government 52

MTD Sales Training

NOVEMBER 15, 2017

When we work with Key Account Managers (KAMs) we are often impressed by their knowledge, skillsets and attitudes that drive them to success. See if you can learn from them and create the success they enjoy: They recognise that Key Account Management is a business mindset, not a sales initiative. Managing Director. Happy Selling!

Key Account Management 75

Key Account Management Account Management Management Finance 75

CMOE

JULY 27, 2022

Applied Strategic Thinking®. Find a balance between meeting today’s expectations and requirements and reaching for tomorrow’s possibilities by thinking and acting in a strategic way. Managing Differences. Use code SAVE15 to get 15% off your purchase (or contact CMOE for bulk-pricing options). Communication.

e-Learning 52

e-Learning Strategic Thinking Digitalization Leadership 52

Red Star Kim

SEPTEMBER 8, 2023

As well as marketing and business development executives and managers there were also those in specialist pricing and bid roles. And the strategic need to align marketing objectives to a firm’s strategic intent. Project management, innovation and technology also play an increasing role.

Procurement 147

Procurement Value Proposition Finance Artificial Intelligence 147

Red Star Kim

DECEMBER 2, 2022

Many management teams I speak to express a desire for their M&BD Execs to be more proactive – which takes time, tact and the confidence to think ahead and adopt a more advisory approach. So we must take responsibility for managing our workloads – and asking for help with prioritising if necessary. Communicate creatively .

Marketing 130

Marketing Communication Meetings Strategic Thinking 130

Arpedio

FEBRUARY 20, 2024

Overall, business development aims to identify and pursue strategic opportunities that align with the organization’s objectives, drive revenue growth, and enhance long-term sustainability. It requires a combination of strategic thinking, market insight, relationship management, and effective execution to achieve success.

Negotiation 40

Negotiation Suppliers Strategic Thinking Stakeholders 40

Envisio

JANUARY 24, 2024

” ― Toni Morrison A new year, a new chance to shift our perspectives, understand one another and the systems around us, and take our strategic thinking to new heights. Trust us when we say that we’re diving into these reads right alongside you, eager to absorb the insights that will shape our strategic landscape in 2024!

Government 105

Government Leadership Innovation Decision-making 105

Account Management Skills

JUNE 15, 2021

?. This week I invited my good friend, Ceylan Boyce to talk to us about strategic thinking and getting brief writing right. We talked about: why it’s so important for an agency account manager to have have that important skill of writing briefs. I think this, particularly for the agency, account manager community is key.

Account Management 52

Account Management Management Advertising Healthcare 52

SmartKarrot

FEBRUARY 1, 2024

Today, we delve into the captivating world of managing Customer Success teams, an area of expertise that has fueled my enthusiasm throughout my journey in leading sales teams across various organizations in Singapore. Our focus today revolves around the skills, organizational strategies, and unique challenges encountered in managing CS teams.

Customer Success 10

Customer Success Management Strategic Thinking Acquisition 10

SmartKarrot

MAY 12, 2023

Key Account Management (KAM) is a strategic approach that focuses on fostering long-term, value-driven relationships with a select group of high-potential customers. This article will discuss the top 6 Key Account Management skillsets that are crucial for driving business success.

Key Account Management 10

Key Account Management Account Management Management Interpersonal Skills 10

Red Star Kim

FEBRUARY 16, 2023

Managing growth – Superpositioning matrix An article in the April 2020 PM Magazine by Alistair McLeod at Gray Fox Consulting questions whether growth is good for your strategy. “ Stop doing the rubbish – particularly internal issues – be laser focused on the clients. A useful tool is the McKenzie growth probability matrix.

Value Proposition 130

Value Proposition Government Facilitation Profitability 130

Sandler Training

AUGUST 7, 2020

In today’s current market conditions, leaders need to accept that the success of their teams and their companies will rely heavily on striking a collaborative, coordinated balance between creative strategic thinking and effective implementation.

Strategic Thinking 88

Strategic Thinking Marketing Sales Leadership Leadership 88

Flevy

NOVEMBER 22, 2021

In other words, strategic thinking is installed among as many people throughout the organization as possible. Operational Excellence is tied closely to operations-focused management philosophies of Six Sigma and Lean Management. The management focus here is Organizational Learning. The Concentration School.

Strategic Thinking 111

Strategic Thinking Decision-making Organization Leadership 111

SmartKarrot

JANUARY 30, 2024

Welcome to a deep dive into the intricate world of strategic customer management. As someone who has spent several years navigating the complexities of enterprise and strategic customer relationships, I am excited to share my insights on the art of managing key customers.

Management 10

Management Customer Success Stakeholders Strategic Thinking 10

SmartKarrot

JANUARY 30, 2024

Welcome to a deep dive into the intricate world of strategic customer management. As someone who has spent several years navigating the complexities of enterprise and strategic customer relationships, I am excited to share my insights on the art of managing key customers.

Management 10

Management Customer Success Stakeholders Strategic Thinking 10

Flevy

OCTOBER 8, 2021

Think: Strategy Formulation and Investment Planning. Conventional strategic thinking can be aided in the new way of strategizing by the 3-phase process for Gamification—Design and Build, Simulate, and Evaluate. FlevyPro is trusted and utilized by 1000s of management consultants and corporate executives.

Artificial Intelligence 111

Artificial Intelligence Energy and Utilities Decision-making Advertising 111

AchieveIt

MARCH 15, 2024

Cultivate Accountability Merely outlining strategic objectives is not enough. There must be clear lines of accountability to ensure that strategic initiatives are tracked, managed, and adjusted as needed. Managers can become reactive, neglecting the strategic plan. Encourage continuous learning and adaptation.

Decision-making 52

Decision-making Stakeholders Prioritization Communication 52