Red Star Kim

NOVEMBER 2, 2023

As an fan of Challenger sales (and the variant Insight Selling Insight selling – building on consultative selling models (kimtasso.com) I was delighted to see that one of the originators – Matthew Dixon – turned his focus to selling in professional services. Buyer changes – Less loyalty They observe there is less client loyalty now.

Client Relationships 130

Client Relationships CRM Financial Services Decision-making 130

OnStrategyHQ

FEBRUARY 16, 2024

Embracing AI within your business strategically can transform your organization, helping you multiply your mission and achieve what was impossible without adding additional human labor. Deploying AI solutions at random won’t work – in fact, it’s dilutive. Why do beginners need to use an AI framework?

Artificial Intelligence 52

Artificial Intelligence Government Value Proposition Co-Creation 52

Hubspot Sales

NOVEMBER 20, 2023

AI and the pandemic threw a wrench in the typical sales funnel that companies have now realized is too outdated to consistently bring in the profits they want to see. In this post, we’ll further explore the concept of using AI to sell into new industries and review five ways your sales team can leverage it. Don’t worry.

Artificial Intelligence 104

Artificial Intelligence Decision-making Profitability Sales 104

Hubspot Sales

AUGUST 1, 2023

Additionally, AI can help you focus on the parts of your job that you enjoy most. You'll spend less time on repetitive tasks and spend more time on creative work. If you haven’t integrated AI into your sales processes, this article will give you all the reasons you should. Just ask ChatSpot for it.

Artificial Intelligence 82

Artificial Intelligence CRM Sales Media 82

Planview

SEPTEMBER 19, 2023

Chatterjee Is currently chairman of 3 Lines VC, a boutique venture capitalist firm specializing in investments in AI-focused companies in the US and India. Just a few years ago, AI was a buzzword – an interesting technology on the back burner of IT departments. But with the emergence of generative AI and ChatGPT, all that changed.

Digital Transformation 59

Digital Transformation Banking Digitalization Transportation 59

Upland

SEPTEMBER 1, 2023

Unlike traditional methods, where customers navigate the buying process independently, guided selling provides tailored recommendations and guidance throughout the customer journey. Guided selling employs technology, including AI, to equip sellers with essential information during the sales process.

Decision-making 195

Decision-making Stakeholders Customer Experience CRM 195

Hubspot Sales

MAY 30, 2023

It’s easy to be skeptical of AI in a job built on personal interaction. Like all disruption, generative AI in sales has the potential to completely change the way things are done. Generative AI is a category of algorithms that draws from large, unstructured data sets to create new content, including text and images.

Co-Creation 108

Co-Creation CRM Sales Value Proposition 108

Hubspot Sales

SEPTEMBER 1, 2023

Train AI in sales, and you’ll join 81% of salespeople surveyed who agree that AI significantly reduces their manual tasks and data entry workload. The good news: There’s a way to leverage AI with ethics intact, and we’re showing you exactly how to do so. In this article, find the ethical concerns and best practices for using AI.

Artificial Intelligence 103

Artificial Intelligence Decision-making Sales Software 103

Hubspot Sales

JULY 25, 2023

AI is no longer a construct of the future. Whether you’re skeptical, curious, or fully on board, it’s important to educate yourself about how sales reps are using AI. 74% report using AI in some form in their role, and 60% say they believe AI tools are important to their overall strategy.

Co-Creation 86

Co-Creation Artificial Intelligence Sales Onboarding 86

Hubspot Sales

AUGUST 24, 2023

This is the promise of AI sales reps, and their potential to revolutionize the sales industry is undeniable. While skepticism lingers among traditionalists who value personal interactions, the reality is that AI is swiftly reshaping the sales landscape, driving revenue growth and cost savings for businesses worldwide.

Artificial Intelligence 83

Artificial Intelligence Emotional Intelligence Negotiation Sales 83

OnStrategyHQ

MARCH 26, 2024

Artificial Intelligence (AI) is the hottest topic in 2024, just as in 2023, and will most likely continue to be in 2025 and beyond. The transformative power of AI for business is a tangible reality for organizations and companies to multiply their mission and gain a competitive edge. Why Use AI for Business Transformation?

Value Proposition 52

Value Proposition Artificial Intelligence Cybersecurity Decision-making 52

Hubspot Sales

OCTOBER 4, 2023

It relies on human intuition, persuasion, and relationship-building. At first glance, AI may seem out of place here. Here, I spoke with top sales leaders to learn how to AI to better understand your prospects, lead more effective conversations, and drive more results. How AI Can Help You Better Understand Your Prospects 1.

Communication 102

Communication B2B Artificial Intelligence Sales 102

Zendesk

JANUARY 17, 2024

Intelligent customer experience (ICX) is how a business uses artificial intelligence (AI), automation, and data to provide personalized and proactive experiences. 75% of consumers who have experienced generative AI believe the technology will completely change how they interact with companies in the next two years.

Customer Experience 52

Customer Experience Artificial Intelligence Decision-making e-Learning 52

Flevy

MARCH 20, 2024

Frameworks are helpful for several reasons: They provide structured and detailed process for addressing the business challenge at hand. Frameworks are helpful for several reasons: They provide structured and detailed process for addressing the business challenge at hand.

Digital Transformation 52

Digital Transformation Digitalization Artificial Intelligence Government 52

Red Star Kim

FEBRUARY 8, 2024

In the highly regarded business strategy book “Playing to Win: How Strategy Really Works” (by former leaders of Procter & Gamble Lafley and Roger) the strategy cascade process is broken down into five key questions. I’ve summarised the key points here as a supplementary learning resource for the delegates.

Value Proposition 130

Value Proposition Key Account Management Digitalization Sales 130

OnStrategyHQ

DECEMBER 15, 2023

AI is at the top of everyone’s mind lately, and for good reason. This is why it’s crucial to think about how your organization will use AI ethically and effectively in the coming days, weeks, months, and even years. A well-thought-out AI governance framework and strategy is critical to using AI to your best advantage.

Government 52

Government Artificial Intelligence Innovation Organization 52

Zendesk

APRIL 20, 2023

Despite the hype, AI isn’t here to replace your human agents. Quite the contrary, when human agents and AI join forces, they form a powerful CX team—one that builds on their strengths, while minimizing their weaknesses. Your agents shouldn’t be bogged down by the busy work. For CX, AI is already having immediate impact.

Artificial Intelligence 96

Artificial Intelligence Digitalization Customer Experience Communication 96

OnStrategyHQ

APRIL 25, 2024

Introduction to AI guiding principles and responsible AI. Welcome to the journey of defining responsible AI within your organization! AI is crucial for driving innovation and improving operational efficiency in today’s business environment. This is the new whiteboard series from the virtual strategist.

Artificial Intelligence 52

Artificial Intelligence Government Energy and Utilities Healthcare 52

OnStrategyHQ

JANUARY 19, 2024

This is the age of Artificial Intelligence – and as the world grapples with using generative AI models contextually inside their organizations, we’re here to help explore how to use AI practically and incorporate it into your next strategic planning process. What makes a good AI prompt?

Artificial Intelligence 52

Artificial Intelligence Organization Media Decision-making 52

Hubspot Sales

AUGUST 23, 2023

78% of sales professionals agree that AI can make them more efficient at their job – including sales outreach. But while AI can open many opportunities for scaling and improving your outreach, this technology is still new to most of us, and that newness can lead to potential missteps. Approaching AI as a copy-and-paste tool.

Sales 72

Sales B2B Marketing Customer Experience 72

Hubspot Sales

JULY 27, 2023

Companies have access to AI tools to support their sales efforts. Companies have access to AI tools to support their sales efforts. In this post, you'll learn how AI can power your sales enablement strategy. Many sales leaders leverage automation to help teams reach their revenue and lead generation targets.

Sales 74

Sales CRM Communication Sales Environment 74

Farland Group

JULY 24, 2023

“The world is changing because of ChatGPT and generative AI…” one executive told us. Every CIO or senior executive has AI on their meeting agendas.” AI models are only one example. Digital disruption will be an iterative process. What will drive competitive advantage and deliver on the necessary change?

Digital Transformation 74

Digital Transformation Digitalization Innovation Customer Experience 74

Hubspot Sales

NOVEMBER 3, 2023

Since sales forecasting is a rather complex and time-consuming process, organizations seek ways to improve it, with many turning to machine learning. Machine learning (ML) is a subset of data science and artificial intelligence (AI). Machine Learning and Sales Forecasting Sales forecasting is a difficult process.

Artificial Intelligence 85

Artificial Intelligence Supply Chain Sales Decision-making 85

OnStrategyHQ

MARCH 22, 2024

Many CEOs are wondering how to take advantage of AI for their business and competitive advantage. In our November Strategy Collaborative session, we sat down with Dan Hogan, Senior Strategic Consultant, and Marc LeShay, CEO of AEGERIA, to discuss the historical significance of this moment as AI continues to take the world by storm.

Artificial Intelligence 40

Artificial Intelligence Value Proposition Innovation Organization 40

PandaDoc

FEBRUARY 23, 2024

Leads, opportunities, sales: That’s the natural sequence of the sales process, right? But opportunities can be much more than that. Below, we’ll discuss the impact that a robust opportunity management process can have on your bottom line. What is opportunity management — and why should you care?

Management 52

Management CRM Sales Decision-making 52

Red Star Kim

MARCH 6, 2023

It could act as a metaphor so we could summarise the strategy process as follows: Analyse the dots – Where are we now? From the data we obtain information and knowledge – where we summarise and see patterns to identify trends, opportunities and threats. So we generate a variety of ideas and options – or strategic options.

Strategic Thinking 130

Strategic Thinking Cybersecurity Digitalization Stakeholders 130

Mercuri International

JULY 6, 2023

At Mercuri International, we’re fascinated about the possibilities that AI holds for business – whether it be marketing, sales or people management. As AI systems like ChatGPT become more widespread, the planning, discovery, and booking processes of travel experiences seem poised for a major transformation.

Marketing 52

Marketing Management Sales 52

OnStrategyHQ

DECEMBER 1, 2023

In our last Strategy Collaborative Ask Us Anything session , we covered common questions related to AI implementation in your organization. This is certainly not a comprehensive guide for AI implementation in your organization! But the time to implement AI in your organization is NOW! AI isn’t going ANYWHERE.

e-Learning 40

e-Learning Leadership Artificial Intelligence Decision-making 40

SuperOffice

OCTOBER 29, 2021

Artificial Intelligence (AI) is everywhere today. Whether in personalized recommendations on your favorite online shopping or streaming platform, turn-by-turn directions from your car, or interactions with your favorite smart assistant, AI is increasingly a part of everyday life. Nowadays, AI is frequently applied in CRM applications.

CRM 82

CRM Artificial Intelligence Supply Chain Decision-making 82

Zendesk

SEPTEMBER 12, 2023

Few can deny the potential of AI to improve customer experiences, but many remain hesitant to trust it. That’s why building customer confidence in AI remains one of the biggest challenges facing CX leaders today. The reasons are understandable: AI is powerful, very technical, and can be difficult to understand.

Customer Experience 52

Customer Experience Communication Meetings 52

Flevy

OCTOBER 1, 2021

Artificial Intelligence (AI) is one area considered by many executives to enable Automation and steer positive growth. However, revamping traditional systems, implementing AI, and scaling it, in reality, is not as simple as it seems. Only 4% of the respondents asserted that they plan on implementing organization-wide AI in 2020.

Artificial Intelligence 111

Artificial Intelligence Banking Organization Government 111

Red Star Kim

FEBRUARY 14, 2023

Professional coaches (and consultants) are required to “contract” with people – to agree up front how the working relationship will develop and be maintained – the rules of engagement. build the relationship and trust) before embarking on a coaching or consulting process. Delegate views and poll results are shown below.

Emotional Intelligence 130

Emotional Intelligence Marketing Stakeholders Communication 130

MDI Training

SEPTEMBER 29, 2023

and AI in transition In the kick-off of our new expert series “ Leadership 4.0: Leadership in the Changing AI Era “, Data Scientist Michael Kolleger took the time for an interview with us. Read this interview to join us in broadening your digital horizons and gaining more insight into the complexities of AI transformation.

Artificial Intelligence 52

Artificial Intelligence Leadership Digital Transformation Digitalization 52

Hubspot Sales

SEPTEMBER 6, 2023

My name is Beau Brooks and I’m the Global VP of Sales at Teamwork.com, a project management tool for client work. In 2007, our founders started a web agency, building websites and other solutions for clients. So, they decided to build one. Well, the trick might be as simple as prioritizing quality over quantity.

Sales 113

Sales Onboarding Prioritization Profitability 113

MDI Training

NOVEMBER 14, 2023

Exploring the Influence of AI on Leadership Roles: Learn more about the ongoing ChatGPT experiment by MDI CEO Gunther Fürstberger In a ChatGPT experiment, our CEO Gunther Fürstberger tried to test the boundaries between artificial intelligence and humans. Creating trust: Transparency: AI can visualize the most important things.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

Insightly

APRIL 10, 2024

Depending on where you live, it’s either Spring or Fall, but either means mild weather and opportunities for outdoor fun. The CSO Collection – Chief Sales Officer Is it time to build a BDR/SDR program? You’re working the phones, personalizing emails, following up with leads, and generating pipeline. New research!

Marketing 52

Marketing Healthcare CRM Media 52

PandaDoc

MAY 16, 2024

Generating leads is vital, but it’s only half the battle — you also need to figure out which leads are most likely to become paying customers. In this post, we’ll explore what’s involved in the process and show you some winning strategies. This process ensures you don’t waste time on leads that aren’t a good fit for your business.

Decision-making 52

Decision-making Prioritization CRM Marketing 52