Red Star Kim

MAY 16, 2023

Conversational Tricks to Sound More Confident | The Muse includes the following tips: Speak more slowly Use pauses to your advantage Avoid asides Lower your vocal range Improve your posture Gesticulate Talk more Boundaries for assertive communication Boundaries define what is acceptable and what is not acceptable in a relationship.

Communication 130

Communication Brainstorming Decision-making Marketing 130

Hubspot Sales

OCTOBER 11, 2021

Template: “[insert name], here’s [insert amount of information] about [insert corresponding topic].”. Alozie Nwabeke , Principal Account Executive at HubSpot, recommends sending an email with a subject line containing brief information about a shared topic of interest and then identifying how much information you’re sharing in the email.

Value Proposition 118

Value Proposition Marketing Management Sales 118

Red Star Kim

JULY 17, 2023

Pause – Confident people feel comfortable with brief pauses while they are speaking. 22% Learning new things 22% Presentations/public speaking 22% Social/conversations 11% Actual or virtual meetings Do you avoid things that make you feel nervous? And before they answer questions. The STOP technique helps you regulate your emotions.

Communication 130

Communication Meetings Financial Services Government 130

Red Star Kim

JUNE 24, 2022

Richard Chaplin asked me to speak about psychology and business relationships. The intersection between the topics of relationship management and psychology is an area of particular interest to me…I covered over 150 topics on this subject on my 2018 book Bloomsbury “ Better Business Relationships” (Bloomsbury).

Emotional Intelligence 130

Emotional Intelligence Negotiation Communication Leadership 130

Showpad

MARCH 7, 2024

To explore this topic, Showpad CEO Hendrik Isebaert sat down with Hamilton Mann, Group VP, Digital Marketing and Digital Transformation at Thales Group , a global leader in aerospace, defense, and security solutions. Yet, most leaders are not doing this effectively ( Revenue Marketing Alliance ). Sales has their own vocabulary and metrics.

Digital Transformation 52

Digital Transformation Marketing Value Proposition Digitalization 52

The Center for Sales Strategy

NOVEMBER 5, 2020

The Improving Sales Performance series is hosted by Managing Partner Matt Sunshine who speaks with guests that are thought leaders, experts, and industry gurus, to share their insight, tips, and knowledge on various topics that help companies improve sales performance.

Sales 77

Sales Management 77

Zendesk

MAY 30, 2023

Not everyone needs to speak with a human agent. Here are six ways that AI can help you scale to meet any obstacle and ensure that your agents and operations are optimized to perform at their very best: Keep ticket levels low At most companies, 50-70 percent of customer service requests are driven by just 20-30 topics.

Onboarding 98

Onboarding Prioritization Customer Experience Meetings 98

Hubspot Sales

JANUARY 24, 2018

Whether you’re networking, speaking with a new prospect, or warming up a customer before upselling them or asking for a referral, you must be able to build rapport with casual conversation. Small talk topics. Think about it: Would you have a harder time speaking about 14th century glass-blowing or your favorite book?

Decision-making 144

Decision-making Meetings Internet 144

Planview

JANUARY 2, 2024

Now, I am the last to speak and I listen more so I can identify people’s core needs. In most of the meetings, I am listening and capturing notes to help drive change for the topic, project or company. Is there one that really speaks to your experience? Early in my career, I wanted to be the one who was right and spoke first.

Digital Transformation 98

Digital Transformation Digitalization Government Decision-making 98

Mike Kunkle

NOVEMBER 23, 2023

This is a complex topic that is beyond the scope of one blog post, but I will do my best to provide a solid kickstart for you and offer what I hope will be some helpful perspective and good resources to continue to pursue. I do have a video on this topic, from my newsletter, Sales Enablement Straight Talk , as an additional resource.

Sales 258

Sales Finance Decision-making Profitability 258

QYMATIX

DECEMBER 6, 2023

The topic “Artificial Intelligence in Sales” is becoming more and more popular! This congress focused on hot topics related to digitalization. – The presentation by Tobias Müller from smartSEC GmbH dealt with a very serious topic: cyber attacks. Karlsruhe, 07.12.2023.

Artificial Intelligence 40

Artificial Intelligence Sales Analytics B2B Innovation 40

Hubspot Sales

DECEMBER 26, 2022

This type of talk can be simple, harmless topics of discussion like: Bringing up the latest sports event. Your product or service should speak for itself. Remember that your body language speaks, too. Face the person you're speaking to, or angle your chair toward them if seated. Engage in active listening.

Negotiation 82

Negotiation Meetings Communication Sales 82

Red Star Kim

AUGUST 14, 2023

How to create buyer personas that clarify your target market | SurveyMonkey Complexity Often we write about technical and complex topics. A metaphor increases interest and links what the reader knows to a new topic. 1 2 20% 3 4 5 6 40% 7 8 20% 9 10 20% Which topic is of most interest to you? Vary the pace. And others short.

Artificial Intelligence 130

Artificial Intelligence Value Proposition Media Emotional Intelligence 130

Red Star Kim

OCTOBER 20, 2023

Mind maps help you think about the ideal structure and flow of a topic. Listen to how they speak. Albert Einstein “If you can’t explain it simply, you don’t understand it well enough” Albert Einstein We explored different writing processes – experimenting with pens and keyboards. Mind maps reveal the key points.

Media 130

Media Communication Marketing Digitalization 130

Zendesk

JULY 9, 2021

Keyword research helps you understand how your customers are searching and enables you to speak their language. The tool also gives you related keyword suggestions to help you form your topic clusters. The topic cluster model helps organize your content by “main topic” and “subtopic” and contains three core components: Pillar pages.

Management 89

Management Organization Meetings Communication 89

CMOE

APRIL 14, 2023

You provide team members the opportunity to speak up and share their ideas. Spend more time on what the participants care about and ask questions to draw people out and bring their unique perspectives to the topic. Studies suggest : Individuals tend to perceive those who speak with gestures “as warm, agreeable, and energetic.”

Facilitation 52

Facilitation Energy and Utilities Remote Working Brainstorming 52

Outbound Engine

APRIL 28, 2020

But if your audience isn’t interested in the topic, the conversation isn’t going to get off the ground. Set up Google Alerts for topics that interest your customers. If that doesn’t work, you may need to rethink your topic or adjust your strategy. One Step Further: Take advantage of trending topics.

Media 124

Media Innovation Marketing Customer Experience 124

Hubspot Sales

NOVEMBER 15, 2021

Do you have a topic you could talk about for hours? This is a great way to capitalize on your expertise and earn income teaching topics you already love. If the thought of public speaking brings you excitement rather than jitters, consider becoming a public speaker. Speak a foreign language? Print-on-Demand Artist.

eCommerce 103

eCommerce Publishing Profitability Sales 103

Mercuri International

AUGUST 18, 2020

The Survey looked at a broad range of industries, from Finance to Pharma, Construction to Consumer Goods, speaking to executives from C-level, sales, HR, and training. To the right, you see the list of the top 5 training topics at the moment. FOCUS OF INDUSTRY LEADERS. LOOKING AT DIFFERENT ROLES.

Key Account Management 98

Key Account Management Construction Finance Account Management 98

Red Star Kim

MARCH 6, 2023

We might speak to those who are experts in particular topics for deep knowledge or those who are a little removed – to harness other mental models and gain an outside perspective. 22% None 11% A little 67% Average Which topic is of most interest to you? We join our internal dots. Delegate poll results What is your sector?

Strategic Thinking 130

Strategic Thinking Cybersecurity Digitalization Stakeholders 130

Mike Kunkle

OCTOBER 2, 2022

B2B buyers are speaking out against seller behavior in record numbers, through surveys, research, buying behavior studies, and the way they now prefer to buy. Many sales organizations and their sales leaders seem completely tone-deaf on this topic. See this post from Dave Brock to avoid me saying the same things.

Co-Creation 248

Co-Creation Negotiation Sales B2B 248

Account Manager Tips

SEPTEMBER 28, 2022

Speaking of books, if you struggle to get through a chapter before your mind wanders (guilty as charged) - this article has 14 practical ways to get back into the habit of reading. Do you have a suggestion for a topic you'd like me to cover in a future episode of The KAM Club podcast? How to Get Out of a Reading Slump. Victor Hugo.

Key Account Management 130

Key Account Management Account Management Management Publishing 130

Hubspot Sales

DECEMBER 31, 2020

By consistently creating content, answering questions, and positioning yourself or your business as the authority on a topic, you attract individuals who want to do business with you. Let's say you’ve published a wonderfully informative post on your topic. The limitation of these leads is that they may only fit some of your criteria.

Publishing 136

Publishing Marketing Sales Communication 136

Strategic Planning and Management Insights

FEBRUARY 10, 2023

On top of that, people may not speak as freely with an internal facilitator or member of the leadership team leading the session. The conversation and time are organized A facilitator will make sure that the sessions run on time, and discussions stay focused and on topic.

Prioritization 98

Prioritization Facilitation Decision-making Construction 98

The Chapman Group

NOVEMBER 9, 2020

Like I first stated…C-Level contacts WANT to share their experiences, challenges, and successes… BUT they will normally only share them with someone who can fully understand their plight in the corner office… which means they want to speak with other “like” executives. So how can your SAM organization take advantage of this situation?

Account Management 148

Account Management Value Proposition Suppliers Meetings 148

Hubspot Sales

FEBRUARY 16, 2022

HubSpot Sales Manager Alex Santangelo recommends speaking in the prospect's language. My advice is to truly understand who you are speaking with, what metrics they care about, how things are done today, and where your product can help them specifically.". Hey there, thanks for taking a moment to speak with me.

Sales 130

Sales e-Learning Media B2C 130

AchieveIt

FEBRUARY 21, 2024

Mistake #1: Not leaving space for others and their opinions When you are hosting a platform for discussion and problem-solving, the only way to ensure success is by offering an open platform where people can feel comfortable speaking their minds and sharing opinions freely. Authenticity is key. Interested in learning more?

Leadership 52

Leadership Acquisition Communication Organization 52

Red Star Kim

MAY 15, 2023

People also ask if there are any books to supplement people’s learning – or for those who want a deeper dive into the topic. I often wonder whether the perceived conversation skills gap was caused by the imposed isolation during the Covid lockdowns or a by-product of the digitisation of communications.

e-Learning 130

e-Learning Communication Meetings Digitalization 130

Hubspot Sales

AUGUST 25, 2020

If you want to adeptly guide the conversation, anticipate relevant objections, understand what points are worth stressing, and know what topics not to mention, you need to do your homework. Don't let things get too off-topic or find yourself on your heels, answering a barrage of questions without getting a word in edgewise.

Sales 109

Sales Construction Organization Communication 109

Zendesk

APRIL 7, 2022

Abrahams and Groysberg discourage rehearsing replies before the other person is done speaking. Dale Carnegie, the author of How to Win Friends & Influence Peopl e , also points out: “Actions speak louder than words, and a smile says, ‘I like you. Speak at the appropriate pace. You make me happy. I am glad to see you.’”.

e-Learning 98

e-Learning eCommerce Communication Negotiation 98

Aepiphanni

MAY 11, 2021

Speak the common language of the team and avoid taboo topics like ethnic conflicts, political regime changes, world power discussions, etc. Honor vacations, daily siestas, or work schedules, and consider dietary restrictions for in-person gatherings. Avoid creating artificial divisions.

Facilitation 98

Facilitation Decision-making Leadership Business Growth 98

CMOE

OCTOBER 13, 2022

Doing so can help you save time by avoiding unnecessary topics and make your communication more effective and focused. Similarly, if you are speaking to marketing leadership, they might be less interested in minute details related to product updates. 6 Tips for Speaking With Leaders and Key Stakeholders.

Stakeholders 52

Stakeholders Leadership Investors Communication 52

OnStrategyHQ

JUNE 23, 2023

It doesn’t imply agreement or disagreement; it just focuses on surfacing topics. 2 Exercises to Help with Consensus and Buy-In Exercise: Fist to Five (25:45-28:45) In this simple exercise, people share their feelings about a topic by holding fingers or a first as demonstrated on slide 12 of the deck.

Decision-making 52

Decision-making Leadership Meetings Organization 52

MDI Training

JULY 20, 2023

Dominant interlocutors speak straightforwardly and want to get to the heart of the matter quickly without a lot of talking – this is easily perceived as impolite are direct and very honest – which is sometimes perceived as too honest! Look the other person in the eye and speak in a firm, clear voice. Why is that?

Communication 40

Communication Digital Transformation Leadership Digitalization 40

Account Manager Tips

NOVEMBER 29, 2022

Often you can simply let the results speak for themselves. Do you have a suggestion for a topic you'd like me to cover in a future episode of The KAM Club podcast? You’ll be surprised how people respond. They’re usually supportive and energised by your success. Don’t claim the spotlight every time – that pisses people off.

Key Account Management 130

Key Account Management Account Management Management Procurement 130

MDI Training

OCTOBER 11, 2021

Anita Berger : VR offers the opportunity to engage with a broad range of content topics in an experiential way from different perspectives in iterative loops. Content topics: The Apollo mission makes it possible to work on various topics and sets of questions. What opportunities and possibilities does VR offer? the observers.

Leadership 98

Leadership e-Learning Digital Transformation Digitalization 98

SBI Growth

APRIL 9, 2018

Christopher has successfully launched products across multiple organizations and is the top revenue leader to speak on the topic of Go-to-Market new product launch. Joining us for today’s show is Christopher Bray, the Senior Vice President, and GM for Cylance.

Marketing 61

Marketing Organization Management 61