Clarity Engagement Solutions

FEBRUARY 7, 2022

It directly supports our 4 Zones™ of Customer Engagement technology and is the 1st Industry Cloud Solution software on Salesforce Lightning to focus exclusively on Strategic Customer Engagement for organizations and field teams calling on key accounts. That’s where Clarity CX1™ comes in. CX1™ is different.

Stakeholders 91

Stakeholders Decision-making Account Planning Prioritization 91

ACT

APRIL 16, 2024

Virtual sales teams allow organisations to optimise costs, hire the best sales talent worldwide, and engage with prospects in different time zones. Did you know that by 2025, 80 percent of B2B sale s interactions between buyers and sellers are predicted to happen virtually? That’s how fast the remote sales landscape is evolving.

Sales 52

Sales CRM Virtual Selling Communication 52

Planview

AUGUST 2, 2023

Amidst an ever-changing and unpredictable market landscape, Fortune 500 companies are increasingly turning to the Scaled Agile Framework® (SAFe®) to enhance their value streams and meet customer demands. Organizations confront a harrowing truth in the quest for business agility: they still struggle to measure flow within their value streams.

Decision-making 52

Decision-making Software Software Organization 52

Account Manager Tips

AUGUST 10, 2021

61% of customers make at least one referral. Referred customers have a 16% higher lifetime value. Amplifinity, The State of Business Customer Referral Programs, 2016 B2C companies may have formal referral programs designed by the marketing team. . Feel out of your depth, comfort zone or expertise. How hard could it be?

Decision-making 240

Decision-making Account Management Value Proposition Brainstorming 240

CoSell

MARCH 9, 2021

In your early days of sales training, you most likely came across this kind of 4-part model to identify motivation. Will you gain more loyal customers? Will you gain more engaged sales teams? Others include making a positive impact on your team, growing your business, and adding value to your customers. Gain of action.

Decision-making 52

Decision-making Innovation Finance Software 52

Planview

SEPTEMBER 9, 2021

Planview enlisted not one, but two global Fortune 500 customers to tell their transformation stories during a “ Fireside Chat: Power of Having One Single Source of Truth.” Since each company configured the software differently, Allan likened the endeavor impacting 6,000 employees across six time zones to “marrying apples and skyscrapers.”

Finance 98

Finance Stakeholders Decision-making Acquisition 98

Hubspot Sales

JUNE 15, 2020

Sellers who were used to high-touch, in-person customer meetings have had to instantly pivot to remote virtual meetings. How do companies ensure sellers are as effective as if they were engaging with customers, prospects and colleagues face to face? This leads to potentially low levels of engagement. But is this enough?

Decision-making 94

Decision-making Value Selling Meetings Organization 94

Help Scout

SEPTEMBER 2, 2021

Tier 2 support team members are the folks responsible for handling technical escalations and more advanced inquiries that are beyond the skills or knowledge of your first level customer service representatives. An example: At ABC Website Company, we help companies and individuals build beautiful, impactful websites that their customers love.

Construction 103

Construction Retail Software Software 103

Help Scout

AUGUST 31, 2021

Customer support representative is one of the most common jobs on the market for individuals looking to work in technology, so the job description you write for your open role needs to be exceptional in order to attract applications from exceptional candidates. Our customers are at the heart of what drives us as a company.

Innovation 95

Innovation Media Small Business Marketing 95

Hubspot Sales

MAY 29, 2019

Customer relationship management software (CRM). If you're in sales or marketing, I'm willing to bet you answered 'no' to that question. Most of us are constantly pulled in many different directions and, as a result, are forced to multitask all day long. But first -- what should you look for in a good group scheduling tool? HubSpot Meetings.

Meetings 129

Meetings Artificial Intelligence Facilitation CRM 129

Hubspot Sales

MAY 10, 2022

Chances are that if they’re speaking with you, they’re speaking with a competitor to see who will offer them the best rates and customer service. Otherwise, you risk violating privacy laws and also contacting a customer on a medium they don’t expect to be contacted on. It’s unadvisable to fall behind. One way to stay ahead of the game?

Value Proposition 98

Value Proposition Sales Communication Meetings 98

Hubspot Sales

OCTOBER 25, 2018

It was rated #1 in customer loyalty by Brand Keys Customer Loyalty Engagement Index. When was the last time you made a fast food stop or purchased a coffee before work? Maybe you've even considered purchasing and owning one yourself. But which franchises are best suited for your budget and skill set? Best Franchises Overall.

Advertising 143

Advertising Profitability Construction Media 143

Hubspot Sales

JULY 19, 2021

Salespeople can use this same technique to direct a prospect's behavior, change the momentum of a conversation, and engage people more effectively. So instead of zoning out on the couch after work, for instance, you grab your gym shoes and go for a walk. Think of it as an unexpected act that jolts them into another state of mind.

Media 117

Media B2B Sales Marketing 117

Hubspot Sales

APRIL 5, 2019

The person you're emailing lives in a different time zone. Custom : Choose a specific date and time for your email to send. The tool suggests times to schedule your email so it will have a higher likelihood of opens, clicks, and replies based on the recipient's prior email engagement. Does this sound like you too? Open up Gmail.

Sales 67

Sales 67

Hubspot Sales

DECEMBER 19, 2017

It’ll play a role throughout the buyer’s journey -- reps will use it to connect with new leads, answer their questions, follow up and re-engage with prospects who have gone dark, give product demos at scale, make their proposals more engaging, and more. Knowledge of Data Analysis. Product expertise. Imagine you wake up in 1958.

Emotional Intelligence 129

Emotional Intelligence Internet CRM Sales Management 129

Planview

JANUARY 7, 2016

The skinny: These days, crowdsourcing is used to tackle social issues, global concerns, and questions that need a greater diversity of opinions and engagement. The skinny: Gamification is the use of game mechanics to drive user engagement. The skinny: Gamification is the use of game mechanics to drive user engagement.

Innovation 45

Innovation Insurance Organization Marketing 45

PandaDoc

APRIL 14, 2022

In order to ensure everything is transparent and accurate, we have set up a set of 4 factors that greatly influence the acquisition of such a tool. Managing a sales team requires many complex skills. One of the most commonly encountered situations is related to document tracking. Who is at fault? Yet, no one actually knows everything.

Sales 52

Sales Software Software Digitalization 52

Hubspot Sales

OCTOBER 5, 2017

Prospecting: The process of searching for potential customers, clients, or buyers in order to develop new business. The end goal is to move prospects through the sales funnel until they eventually convert into revenue-generating customers. Tick tock, tick tock, tick tock. It’s the one aspect of sales that just never changes.

Sales 142

Sales Decision-making Prioritization Media 142

Hubspot Sales

FEBRUARY 21, 2020

A successful career in sales is not for the faint of heart. According to a Bridge Group study , the annual turnover rate for sales professionals is 34.7%. If you have reps on your team who aren’t making their quota, parting ways with them can be the right move. It’s when you lose high performers that turnover becomes a problem. Sales Burnout.

Meetings 132

Meetings Account Management Management Performance Review 132

Hubspot Sales

JANUARY 4, 2018

First, your content will be more engaging and memorable if it all goes back to a central idea. 4) Back to the Future. A sales kickoff is an annual meeting (usually in January) for your entire sales team. The main objectives are motivating your reps, managers and leaders; laying out your strategy; and celebrate last year’s wins.

Sales 120

Sales CRM Sales Training Facilitation 120

Mike Kunkle

NOVEMBER 21, 2023

In plain English, this is a way to look at a whole situation in context – the root cause of the problem and possible solutions – and to come at the problem from different directions at the same time. Just as with a complex sales opportunity, the real-world is rarely that single-threaded. I’m just providing that for context.

Acquisition 272

Acquisition Sales Decision-making Account Management 272

SalesGlobe

FEBRUARY 11, 2021

Aspirational account planning revolves around how you think about and with the customer. Why try to retrofit an outdated plan for customers who are facing seismic changes in how they conduct their business and set their goals? By Mark Donnolo. Nobody thinks of account planning as aspirational. The thinking is what gets results.

Account Planning 52

Account Planning Supply Chain Value Proposition Account Management 52

Xant

MAY 20, 2021

We create similar guided experiences for our customers on Playbooks , and we do it in ways that are unique for sales engagement. Sales engagement is somewhat of a commodity. Works Out of the Box with Your Customized CRM Setup. Works Out of the Box with Your Customized CRM Setup. They sit in larger committees.

CRM 77

CRM Prioritization Digitalization Facilitation 77

PandaDoc

MAY 30, 2019

Get out of your communication comfort zone. Thankfully, your company likely has vast stores of knowledge just waiting to be unlocked, and tapping into those resources can turn a stalled deal into a happy customer. So, to be the best, you need to speed up your sales cycle. Leverage team-based selling. Bring in the big guns. Watch now.

Sales 75

Sales Negotiation Software Software 75

SBI

MARCH 25, 2020

Now that they’re safe, how do you ensure your sellers can be as productive and effective as they were while engaging customers, prospects, and colleagues face to face? While video conferencing is meant to make meetings feel more personal, studies show it does not deter people from multitasking, and in some cases, completely zoning out.

Remote Working 40

Remote Working Decision-making Value Selling CRM 40

Xant

MAY 20, 2021

We create similar guided experiences for our customers on Playbooks , and we do it in ways that are unique for sales engagement. Sales engagement is somewhat of a commodity. Works Out of the Box with Your Customized CRM Setup. Works Out of the Box with Your Customized CRM Setup. They sit in larger committees.

CRM 52

CRM Prioritization Digitalization Facilitation 52

Hubspot Sales

APRIL 1, 2019

An effective presentation tells a compelling story, highlights your value proposition, and aligns with your audience's needs and desires. It ends with a strong call-to-action. Hate the thought of doing sales presentations ? You’re not alone. But the best reps have sales presentations down pat, even if it’s not their favorite activity. Am I right?

Sales 143

Sales Decision-making Value Proposition Construction 143

KAM With Passion

MARCH 17, 2022

This post is the first one of a series aimed at exploring how best-in-class organisations structure their approach to acquire, retain and grow customers. In a recent past, a customer asked me to support them in fixing a recurring adoption issue with their KAM initiative launched 3 years earlier.

Key Account Management 130

Key Account Management Account Management Co-Creation Global Accounts 130

SmartKarrot

MAY 16, 2023

Some of the challenges include; Difficulties in scheduling interviews across time zones Increased workload due to higher number of applications Inability to conduct in-person interviews So, how can we use this exciting new tool called ChatGPT to help overcome these challenges and bring about exceptional results?

Remote Working 10

Remote Working Artificial Intelligence Decision-making Acquisition 10

SmartKarrot

MAY 16, 2023

Some of the challenges include; Difficulties in scheduling interviews across time zones Increased workload due to higher number of applications Inability to conduct in-person interviews So, how can we use this exciting new tool called ChatGPT to help overcome these challenges and bring about exceptional results?

Remote Working 10

Remote Working Artificial Intelligence Decision-making Acquisition 10

SmartKarrot

JUNE 7, 2023

While exploring these integrations and add-ons can be fun and lead to creative endeavors, these same customizations can become big distractions that affect users’ productivity. Users may find themselves actually procrastinating tedious and difficult tasks while making these customizations.

Digitalization 10

Digitalization Decision-making Customer Success Media 10

SmartKarrot

DECEMBER 18, 2020

As more and more companies are realizing the need to become customer-centric, their investment in customer service – both financial and conceptual – is rising rapidly. The need to become efficient in all the customer service processes are becoming more relevant than ever. So, let’s look at those trends here. #1

Customer Experience 10

Customer Experience Customer Success Business Growth Media 10

SmartKarrot

DECEMBER 18, 2020

As more and more companies are realizing the need to become customer-centric, their investment in customer service – both financial and conceptual – is rising rapidly. The need to become efficient in all the customer service processes are becoming more relevant than ever. So, let’s look at those trends here. #1

Customer Experience 10

Customer Experience Customer Success Business Growth Media 10

Hubspot Sales

JUNE 2, 2022

According to the researchers, having HR take strides like offering flexible working hours, providing adaptation time for workers to adjust to new time zones while traveling, and arranging office spaces to expose workers to natural sunlight can all help address employee sleeplessness. But how do you get there?

CRM 128

CRM Publishing Facilitation Management 128

SmartKarrot

AUGUST 8, 2022

Customer feedback is of excellent value for SaaS businesses, and customer surveys are an important way to collect it. Customer surveys emerged in the 1980s. Now, cut to the year 2022, customer surveys are still a dependable way to collect customer feedback. The customer will eventually forget about it.

Customer Success 10

Customer Success B2B Media Digitalization 10

SmartKarrot

JULY 10, 2020

In most of the growing companies, their focus gets limited to creating a great product and acquiring new customers. What you need to consider along with new acquisitions is the customer lifetime value. What you need to consider along with new acquisitions is the customer lifetime value. Much faster than any other industry.

Acquisition 10

Acquisition Customer Experience Decision-making Customer Success 10

Hubspot Sales

NOVEMBER 28, 2022

Key features: Lead scoring system based on historical data and custom criteria. What we like: Our sales software grants you access to a number of tools, including sales engagement, reporting and analytics, and CPQ functionality. It makes the entire sales process much smoother, giving you more time to focus on your customers.

Software 97

Software Software CRM Prioritization 97