Zendesk

MARCH 13, 2024

Bitly’s links and QR codes may be everywhere, but chances are you’ll find the company’s Global Head of Customer Support, in one of two places: running support experiments from his home office or collaborating with other leaders in his favorite community group, Zendesk for Startups.

Prioritization 113

Prioritization Meetings 113

Account Manager Tips

NOVEMBER 19, 2022

What do you think the answer was? If you said “NO” then you were right. Imagine you're at the front of a boardroom about to make a presentation. All eyes are on you - including your boss and a handful of your client's senior executives. How do you feel? Let me tell you a quick story.

Value Proposition 246

Value Proposition Decision-making B2B Meetings 246

Mike Kunkle

MAY 30, 2023

The goal of “enablement,” whichever term you use for it (sales, revenue, buyer, buying, performance, other) is ultimately to improve organizational performance. See what I did there? Sometimes, that reality being what it is, we need to work in environments that are not ideal for what we do. Logic is our friend.

Decision-making 295

Decision-making Sales Training Sales Stakeholders 295

Hubspot Sales

APRIL 15, 2024

It sets a tone — giving you the momentum and perspective you need to lock in on viable sales opportunities and ensure the rest of your sales process goes as smoothly as possible. Let’s take a look at what they had to say. 7 Habits of Highly Successful Prospectors 1. They balance realism with aspirational goals.

Sales 114

Sales Prioritization CRM Communication 114

Hubspot Sales

MARCH 4, 2024

We recently reached out to some of the winners for their insight on what sales leaders should prioritize, some principles they should live by, and how they should work with their teams in 2024. Create a sales process you enjoy buying from. Effective leadership starts with caring about (and showing you care about) your people.

Leadership 111

Leadership Construction Prioritization Sales 111

Hubspot Sales

MARCH 25, 2024

Are you ready for a shocking, next-level revelation that's going to turn your world upside down? That's the kind of astute, game-changing insight you can only find here at The Pipeline , baby. Let’s hear what they had to say. She says, “Prospects who are always too busy are some of the most frustrating to deal with.

Decision-making 105

Decision-making Sales Finance Prioritization 105

Hubspot Sales

JANUARY 9, 2024

There’s no two ways about it: D2D sales can be tricky. So, if you can master the art of door-to-door sales, the juice is worth the squeeze on the income front. So, if you can master the art of door-to-door sales, the juice is worth the squeeze on the income front. Table of Contents What is door-to-door sales?

Sales 103

Sales Decision-making Meetings Insurance 103

Hubspot Sales

DECEMBER 7, 2023

If you want a lucrative Q4, read on for the best-kept secrets in the sales world. Image Source You might expect that only B2C sales would increase in Q4, but research suggests otherwise. Let’s take a look at what contributes to Q4 sales. Be very clear about what you want to achieve in Q4. Set a goal.

B2C 120

B2C Transportation Decision-making Logistics 120

Hubspot Sales

FEBRUARY 14, 2024

The last thing you want from a sales email is sleazy, spammy… or even sales-y copy. That might sound counterintuitive, but I interviewed Yuval Ackerman , email strategist, who shared her top tips for writing sales email marketing that don’t give you the ick! Only then can you tailor an email that resonates. click-through.

Sales 95

Sales Marketing B2B Digitalization 95

Hubspot Sales

NOVEMBER 28, 2023

No one knows what it’s like to work in sales better than those in the trenches of the day-to-day — salespeople trying to hit their numbers while battling the ups and downs of the job. If you’re thinking about a career in sales, you probably want to hear the cold, hard truths about sales and what it entails.

Negotiation 104

Negotiation Sales Leadership CRM 104

Hubspot Sales

JUNE 15, 2023

In this post, learn more about how B2B salespeople leverage AI, and how you can adopt it into your processes. Table of Contents How do B2B salespeople feel about AI? Top Ways B2B Sales Teams Are Using AI/automation Tips for Building a B2B Sales AI Strategy The Future of AI in B2B Sales How do B2B salespeople feel about AI?

B2B 112

B2B Artificial Intelligence Decision-making Value Proposition 112

Hubspot Sales

JANUARY 23, 2024

I don't think so, but it depends on how you approach it. Sleazy sales reps will try to upsell everyone and anyone, regardless of whether or not the customer actually needs the additional service. Take the time to understand what success means to them. But how can you build trust effectively? Can you see if they follow up?

Media 91

Media Decision-making Customer Experience Marketing 91

Hubspot Sales

JANUARY 30, 2024

Salespeople say that a change in the sales field that has had the biggest impact on their role is that selling has become more focused on presenting a solution than pitching a product or service. Because of their self-led research, salespeople say buyers enter conversations with them more informed than ever.

Virtual Selling 97

Virtual Selling Media Sales Decision-making 97

Hubspot Sales

DECEMBER 5, 2023

We've entered, what I call, "The Age of the AI-powered buyer." In this post, we’ll dig into the data to help you prepare for one of the most disruptive shifts we’ve seen in years. With that summary, let's take a look at the 4 big things sales pros need to know about what to expect in The Age of the AI-Powered Buyer.

Decision-making 110

Decision-making Sales Prioritization 110

Hubspot Sales

MAY 6, 2024

Table of Contents What is a unicorn company? Unicorn Valuations Unicorns and Venture Capital Examples of Unicorn Companies What is a unicorn company? Unicorn Valuations Unicorns and Venture Capital Examples of Unicorn Companies What is a unicorn company? A rousing 22% of unicorn startups are HubSpot customers.

Investors 75

Investors Innovation Software Software 75

Hubspot Sales

SEPTEMBER 1, 2023

But how do you do that ethically? Disregard ethics, and you may find unwanted consequences as severe as a lawsuit or damaged brand reputation. The good news: There’s a way to leverage AI with ethics intact, and we’re showing you exactly how to do so. When choosing your AI, opt for AI that you can trust.

Artificial Intelligence 102

Artificial Intelligence Decision-making Sales Software 102

Hubspot Sales

JANUARY 5, 2024

So here we are — a little over a year after OpenAI changed the landscape of what can be sped up or fully automated for anyone using the internet. I’ve been in contact with sales experts about how AI has helped them. What’s new and exciting for everyone is that we can just ask AI to do that for us. But progress never stops.

Internet 95

Internet Sales Communication Media 95

Nutshell

APRIL 3, 2024

If there’s one thing that’s bad for business, it’s unhappy customers. When your customers are frustrated with the quality of your products, services, or support team, they’re likely to ditch your company for a competitor — unless you can help resolve their issues satisfactorily. That’s just what we’ll be discussing on this page.

Media 71

Media CRM Marketing Meetings 71

Hubspot Sales

JUNE 13, 2023

Read on to learn more about using AI for sales prospecting and specific use cases for generative AI. Qualifying your leads is a critical part of prospecting because you learn how relevant they are to what you offer and exactly what to say to communicate how your product/service solves their pain points.

Artificial Intelligence 122

Artificial Intelligence Value Proposition Sales B2C 122

Customer Think

FEBRUARY 21, 2023

How you interact with and learn from your online reviews has become a crucial aspect of managing customer satisfaction. As a business owner, you must pay close attention to these reviews to understand what your customers are saying about you.

Management 122

Management 122

Hubspot Sales

MAY 23, 2023

First, let's talk about personalization. AI can bring personalization to a whole new level by analyzing information about your prospects from a variety of data sources, including past email exchanges, social media posts, news articles, press releases, and more. Of course, it's not just what you say but how you say it.

Artificial Intelligence 111

Artificial Intelligence Sales CRM Decision-making 111

Nutshell

MAY 7, 2024

Trade shows can be powerful platforms for showcasing your products, growing your brand, and winning new customers. To make the most of these events, you’ll need to measure the return on investment, or ROI, of the trade shows you attend. Here’s what to do Try Nutshell free for 14 days! What is return on investment (ROI)?

CRM 71

CRM Media Advertising Marketing 71

Hubspot Sales

MARCH 18, 2024

Research shows there is a weapon you can use to increase your sales performance — a sales strategy that's effective no matter where you work or what you sell. What is this sales strategy, you ask? The “time” sign attracted twice as many people as the “money” sign — these customers also spent twice as much.

Advertising 108

Advertising Sales Marketing 108

Hubspot Sales

JANUARY 5, 2023

Here, I spoke with Mike about how the software buyer's journey has changed, according to new data from G2's 2022 Buyer's Behavior Report — plus, how your sales strategy should pivot in 2023 to meet new buyers' expectations. You need to build more trust with all stakeholders involved in a sale. Leverage customer reviews to build trust.

Stakeholders 111

Stakeholders Software Software Decision-making 111

Hubspot Sales

SEPTEMBER 20, 2023

Conversational AI for sales teams can eliminate a lot of repetitive tasks such as follow-up emails and customer queries and even generate sales collateral. In this article: What is conversational AI? How Conversational AI Can Benefit Sales The Best Conversational AI Tools for Sales Teams What is conversational AI?

Artificial Intelligence 113

Artificial Intelligence Sales Prioritization Meetings 113

ACT

MAY 7, 2024

Do you know the biggest trait of successful entrepreneurs and business owners ? But, running a business means you can’t completely escape daily administrative and repetitive tasks. The importance of time management skills for SMB owners As a small and medium-sized business (SMB) owner, you wear many hats.

Management 52

Management Small Business Media Investors 52

AchieveIt

MARCH 6, 2024

Rather than connecting with a salesperson who is passionate about the product or service, knowledgeable about the benefits and empathetic to customer needs and concerns, consumers are often met with someone simply trying to close a sale and earn their commission. says DeVardo.

Negotiation 52

Negotiation Decision-making Meetings Sales 52

Hubspot Sales

APRIL 26, 2023

After all, you've spent time, energy, and resources building a relationship — and giving up means you have nothing to show for it. But in the long run, having a pulse on when to walk away and disqualify leads will help you refine your efforts and make you a much more efficient, effective salesperson.

Decision-making 114

Decision-making Value Proposition Negotiation Stakeholders 114

Hubspot Sales

APRIL 27, 2023

In this article, you’ll learn some positions you can consider in SaaS sales, expert tips for getting into the industry, and how to succeed in your first sales role. What's more, you’ll likely find plentiful job opportunities in the field. The SDR then gives prospects a quick rundown of what the product is and what it can do for them.

Sales 110

Sales Account Management Communication Sales Management 110

Hubspot Sales

AUGUST 21, 2023

You have your list of names and phone numbers. Before the end of the day, you need to make 100 calls. Your sales manager has given your team a big pep talk encouraging you to dial, dial, dial. Now all you need is a cold call script. What is a cold call? What is the purpose of cold calling?

Value Proposition 98

Value Proposition Decision-making Software Software 98

Hubspot Sales

OCTOBER 25, 2023

Last month, I debated ChatGPT about whether AI will replace conventional salespeople. We had a constructive conversation, learned more about each other and ourselves, and contributed to its ever-expanding bank of insight that might ultimately doom humanity — so I'd say it was mostly productive. Here's what we had to say.

Onboarding 96

Onboarding Banking Construction Meetings 96

Hubspot Sales

DECEMBER 23, 2022

In this post, you’ll learn the 19 best sales prospecting tools to help you engage with your ideal prospects. From software that leverages your partner ecosystem to prospect databases, every tool on this list can help you fill your sales pipeline. What Is a Sales Prospecting Tool? You can conduct sales prospecting at scale.

Artificial Intelligence 111

Artificial Intelligence Sales CRM Decision-making 111

Hubspot Sales

JUNE 9, 2023

But what if I told you that a degree isn't always required for a sales job? Even though disciplines like medical sales may need a degree, there are many other sales jobs that don't require one,” says Doug Brown, CEO of Sales Strategies. In this guide, we’ll explore how you can get into sales without a degree.

Sales 109

Sales Insurance Decision-making Transportation 109

Zendesk

MARCH 16, 2023

Startup founders often say the same thing about the early days: listen to your customers. Listen to your customers, and VCs will follow. Listen to customers to ensure product-market fit. But Braze co-founder Mark Ghermezian reminds us to listen to what customers don’t say, too.

CRM 92

CRM Acquisition Investors Decision-making 92

Hubspot Sales

AUGUST 3, 2023

Everyone’s talking about AI and ChatGPT, but despite the buzz, selling AI products presents challenges for salespeople. It seems like everyone is talking about AI, and it is logical to assume that everyone is interested in buying and using AI. In her Forbes article , Jodie Cook says, “Some entrepreneurs are afraid of AI.

Artificial Intelligence 91

Artificial Intelligence Sales CRM Meetings 91

Hubspot Sales

APRIL 25, 2023

To say that ChatGPT has thrown the internet into a frenzy would be an understatement. Like any new tech, you need to dive in and research. We'll review use cases of AI emails, their pros and cons, and the tools you should consider when adding this tech to your arsenal. Example: What are [job title's] top three priorities?”

Sales 105

Sales Emotional Intelligence CRM Decision-making 105

Nutshell

AUGUST 3, 2023

Every business’s sales pipeline is different, but one thing they all have in common is that they take people from prospective leads to paying customers. As a manufacturing company, a steady customer base is key to your business’s growth, and the best way to maintain that customer base is through sales pipeline management.

Manufacturing 118

Manufacturing Management CRM Sales 118