Remove whats-changed-in-professional-services-sales-part-2
article thumbnail

Coaching and Consulting – People and Problem-Solving skills

Red Star Kim

MBD executives, advisors, managers, client services executives and BDMs from law firms, economics and management consultancies joined a PM Forum workshop on “Coaching and Consulting Skills for Marketing and Business Development”. What are the differences between coaching, mentoring and consulting? The terms (e.g.

article thumbnail

Turning lemons into lemonade: Five ways to reset on customer management fundamentals in a post-pandemic world

Strategic Account Management Association

The pandemic has presented an opportunity to reflect on what matters most in our personal and professional lives. SAMA and Boston Consulting Group partnered in May 2020 to conduct a study aimed at discovering the early changes to customer expectations for sales organizations as a result of the COVID pandemic.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

The Age of the AI-Powered Buyer: 4 Big Shifts Sales Teams Must Know About [Data]

Hubspot Sales

As we enter the age of AI, one thing is for sure - the relationship between sales pros and their prospects will never be the same. When I surveyed 1,477 global sales professionals to determine the top trends and challenges that teams were facing , one key finding became apparent.

article thumbnail

7 Habits of Highly Successful Prospectors, According to Sales Leaders

Hubspot Sales

Thoughtfully calculated, well-executed prospecting is central to virtually every successful sales engagement. It sets a tone — giving you the momentum and perspective you need to lock in on viable sales opportunities and ensure the rest of your sales process goes as smoothly as possible.

Sales 114
article thumbnail

Marketing Continuing Professional Development (CPD) – The power of reflection?

Red Star Kim

Marketing Continuing Professional Development (CPD) – The power of reflection? Marketing Continuing Professional Development (CPD) – The power of reflection? All professionals practice CPD. It is part and parcel of being a professional – to be fit to practice – and to maintain up to date knowledge in this fast-changing world.

Marketing 130
article thumbnail

Proactive marketing and business development executives – CRM, internal engagement and career insights

Red Star Kim

What CRM/systems would people recommend? A variety of specialist (to professional services) and mainstream CRM systems were explored. Microsoft Dynamics 365 CRM Software | Infor CRM SLX (In 2014, Infor acquired Saleslogix from Sage) What is Intapp CRM? However, there are limitations compared to Canva.

CRM 130
article thumbnail

Yes, You Can Improve Professional Services Margins AND the Relationship

Vantage Partners

No account leader in a professional services firm ever relished the prospect of talking to a client about a scope overrun. And to compound the problem, now they won’t have the data about what it really takes to perform those activities. Take a look at Figure 2. Take a look at Figure 1. The key to reducing write-offs?