Red Star Kim

SEPTEMBER 5, 2023

Neuroplasticity There’s a detailed section on brain basics (including explanations on neurons, neurotransmitters and brainwaves) for those who are unfamiliar with neuroscience which you’ll need to make sense of the later content of the book. And guidance on making best use of digital training technologies.

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147

Red Star Kim

JUNE 15, 2023

42% Yes it’s all agreed 33% Yes but it changes 25% No How well do you understand the DMU and decision-making processes at your key clients?

Key Account Management 130

Key Account Management Account Management Management Client Relationships 130

Red Star Kim

JULY 11, 2022

Communication and education are required to manage expectations and promote enthusiasm and momentum. There are lots of articles on internal communications, buy-in and stakeholder engagement. For example: Internal communication – Why, how and what (kimtasso.com). Prioritise action. Prepare integrated campaigns.

Innovation 130

Innovation Marketing Stakeholders Value Proposition 130

Zendesk

JUNE 17, 2021

This makes it difficult for them to find the information necessary to access essential humanitarian services, like healthcare or shelter. Linguistic and myriad other barriers make it difficult to know who or what to trust. This uncertainty can lead to misleading, harmful rumors and misinformation in refugee or migrant communities.

Decision-making 52

Decision-making Healthcare Digitalization Media 52

Red Star Kim

DECEMBER 2, 2022

How can I make the time to be proactive? Minimise meetings – Find alternative ways to communicate and/or ensure meetings are kept short by producing papers in advance and showing what decisions are required in meetings. Help cross-pollinate ideas between teams with internal communication. Communicate aims and outcomes.

Marketing 130

Marketing Communication Meetings Strategic Thinking 130

QYMATIX

NOVEMBER 1, 2022

But other factors are making hyper-automation in sales inevitable. making sales predictions about future customer behaviour (predictive analytics), 4. As in the above definition of hyper-automation, you need digital tools. However, in a rough summary, we can say that data-based decisions are becoming more critical.

Artificial Intelligence 40

Artificial Intelligence Sales Management Management B2B 40

Cosawi

FEBRUARY 27, 2023

In part three, we end this trilogy by demystifying a topic whose importance is rapidly accelerating in today’s digital economy as a tool to differentiate your customer engagement and increase revenue generation: Account-Based Marketing (ABM). At another point, decision remorse may be setting in.

Marketing 52

Marketing Suppliers Investors Account Planning 52

MDI Training

SEPTEMBER 28, 2021

The new buzzword “hybrid” will be with us for a long time to come , and in the coming years it will prepare us even more for the Digital Revolution that is already waiting for us around the corner. Talk to your management and your employees and don’t get carried away with quick decisions.

e-Learning 98

e-Learning Leadership Digitalization Decision-making 98

Red Star Kim

APRIL 24, 2023

Earlier in April I ran a public MBL “Pick up the phone – Client service and sales opportunities for professionals in the digital age” online training workshop. Telephone Confidentiality Some forms of communication are known to be confidential – for example: email (assuming good cybersecurity) and WhatsApp (encryption).

Emotional Intelligence 26

Emotional Intelligence Financial Services Decision-making Cybersecurity 26

Zendesk

APRIL 2, 2021

As their influence continues to grow, it only makes sense for companies to closely study these two age cohorts. According to Statista , members of the Millennial generation were born between 1981 and 1996, making them between 25 and 40 years old today. That makes them more tolerant of bad CX than any other age group we surveyed.

Artificial Intelligence 98

Artificial Intelligence Digitalization Customer Experience Decision-making 98

Hubspot Sales

AUGUST 21, 2023

When it comes to sales prospecting , it's more important than ever that you write concise, effective communication. As such, it’s crucial to make your communication clear, to the point, and relevant. If they've never received communication from you, tell them a bit about yourself in a way that's warm and authentic.

Sales 98

Sales Decision-making Value Proposition Meetings 98

Hubspot Sales

MARCH 23, 2018

Make it About You Too. This way, I can keep calls on track and accomplish what I want to achieve, while making customers feel that they are in control of the conversation. Make it something the prospect can be infected by. I personally prefer to pace around while making sales calls. Adopt Smart Product Positioning.

Decision-making 145

Decision-making Sales Artificial Intelligence Value Proposition 145

SBI

JULY 14, 2021

to Enable Insight-Driven Targeting, Coaching, and Decision-Making for Go-to-Market Teams. Without Chorus, sales conversations are a major blind spot for sales leaders, especially given the increasingly digital go-to-market trends. ZoomInfo to Acquire Conversation Intelligence Leader Chorus.ai About Chorus.ai.

Acquisition 34

Acquisition Artificial Intelligence Software Software 34

Tenfold

SEPTEMBER 19, 2017

billion global population as of July 2015, more than 3 billion use the internet. They are doing their own research, educating themselves, and sometimes opting to make purchases without the intervention of a salesperson. Those who don’t engage get lost and don’t get found from a digital buyer’s perspective.”.

Media 71

Media B2B Decision-making Digitalization 71

Hubspot Sales

JULY 13, 2023

In the Real World Back in 2015, Amazon used AI to collect resumes for hiring purposes. As a sales leader , it’s critical to communicate this to your team and set realistic expectations. As the industry evolved to digital typesetting, his role evolved too, as he moved within the company and became a photo typesetter.

Leadership 83

Leadership Sales Cybersecurity Government 83

Showpad

OCTOBER 21, 2019

That’s what makes Sales automation so important: its bottom-line impact. Never make a mistake by contacting the wrong stakeholder or having inaccurate lead information. What makes AI and ML top Sales automation strategies? A Harvard Business Review survey found 30% of early AI adopters have increased revenue and are 3.5

Artificial Intelligence 53

Artificial Intelligence Logistics Sales Software 53

Account Management Skills

MARCH 16, 2021

He has spent four years studying why humans don’t understand humans and how brands are missing a trick when it comes to engaging their customers and understanding why they make purchasing decisions. And Martin has spent the last four years looking at human decision making and actually what drives those decisions.

Advertising 40

Advertising Decision-making Profitability Marketing 40

ReviewTrackers

JANUARY 1, 2018

In all honesty, will you make dinner reservations at a restaurant without checking Yelp or Facebook? But the point is this: online reviews and ratings heavily influence consumers’ purchase decisions. At once the modern take on traditional word of mouth and the new standard for customer feedback , reviews can make or break a business.

Healthcare 43

Healthcare Advertising Decision-making Customer Experience 43

Account Management Skills

JANUARY 23, 2023

If this makes you think about your own personal brand, whether you’re an agency owner, or agency account manager, and if you are an agency account manager and you’ve never received any formal training in account management, you might like to read more about my Account Accelerator training here. It’s just a thing.

Advertising 52

Advertising Internet Media Account Management 52

Hubspot Sales

APRIL 18, 2019

Roughly 66% of businesses survive their first two years in operation, 50% make it to the five-year mark , and just 33% will celebrate their tenth anniversary. Your particular industry and target market will influence your decisions, but it's almost universally true that new customer acquisition will play a sizable role.

Acquisition 144

Acquisition Value Proposition Business Growth Decision-making 144

SmartKarrot

JANUARY 25, 2022

This provides a digital platform for artists to come and discuss art together. It makes the conversation simple, fast, and efficient so businesses can respond to customers in real-time. Writers can write and share their novels in digital form using this platform without the need of having a publisher.

Banking 10

Banking e-Learning Insurance Publishing 10

SmartKarrot

JANUARY 20, 2022

The objective of the London-based firm, which was founded in 2015, is to put security at the center of software development rather than later. It uses tools such as targeted communications, retargeting tools, parity monitoring, and AI chatbots to keep track of OTA undercutting. Duffel targets digital travel agencies.

Artificial Intelligence 10

Artificial Intelligence Insurance Software Software 10

SmartKarrot

JANUARY 28, 2022

The company’s vision is to create a world where users can easily access software-based care and should be able to make informed decisions at lower costs. Founded in: 2015. Founded in: 2015. Founded in: 2015. To Communications Service Providers. Founded in: 2015. Founded in: 2015. Deep Instinct.

Artificial Intelligence 10

Artificial Intelligence Cybersecurity Innovation e-Learning 10