Red Star Kim

AUGUST 14, 2023

Make your content stand out. How can I improve my cross cultural communication (kimtasso.com) Curiosity Humans are curious. Stories were the original form of communication – before writing existed. But there were concerns about accuracy, originality, authenticity, style, intellectual property and being up-to-date. And memorable.

Artificial Intelligence 130

Artificial Intelligence Value Proposition Media Emotional Intelligence 130

Red Star Kim

SEPTEMBER 8, 2023

Context and curiosity drive commerciality and pricing By exploring key themes in commerciality and entrepreneurship, we saw why risk management and anticipating return on investment (ROI) is critical when making the business case for marketing investment. Supply and demand underpins pricing decisions for markets and clients.

Procurement 147

Procurement Value Proposition Finance Artificial Intelligence 147

Red Star Kim

OCTOBER 3, 2022

Assess decision criteria and processes. Most firms used templates to make compiling pitch and tender documents quick and efficient and preserve branding. This was seen as a powerful way to communicate a firm’s personality and values. This limited their ability to contribute and make an impact.

Decision-making 130

Decision-making Meetings Communication Marketing 130

Red Star Kim

FEBRUARY 21, 2024

We ask questions to avoid making wrong assumptions or adopting the wrong focus. will make people pause to consider how their feelings compare with those they had the previous day. Two big guns of communication – face-time and reframing (kimtasso.com) Redefining and reframing a problem is often a step in problem-solving methods.

Negotiation 130

Negotiation Value Proposition Emotional Intelligence Decision-making 130

Red Star Kim

JULY 11, 2022

Communication and education are required to manage expectations and promote enthusiasm and momentum. There are lots of articles on internal communications, buy-in and stakeholder engagement. For example: Internal communication – Why, how and what (kimtasso.com). Prioritise action. Prepare integrated campaigns.

Innovation 130

Innovation Marketing Stakeholders Value Proposition 130

Red Star Kim

DECEMBER 2, 2022

How can I make the time to be proactive? Minimise meetings – Find alternative ways to communicate and/or ensure meetings are kept short by producing papers in advance and showing what decisions are required in meetings. Help cross-pollinate ideas between teams with internal communication. Communicate aims and outcomes.

Marketing 130

Marketing Communication Meetings Strategic Thinking 130

Zendesk

JUNE 17, 2021

This makes it difficult for them to find the information necessary to access essential humanitarian services, like healthcare or shelter. Linguistic and myriad other barriers make it difficult to know who or what to trust. This uncertainty can lead to misleading, harmful rumors and misinformation in refugee or migrant communities.

Decision-making 52

Decision-making Healthcare Digitalization Media 52

Hubspot Sales

AUGUST 21, 2023

When it comes to sales prospecting , it's more important than ever that you write concise, effective communication. As such, it’s crucial to make your communication clear, to the point, and relevant. If they've never received communication from you, tell them a bit about yourself in a way that's warm and authentic.

Sales 98

Sales Decision-making Value Proposition Meetings 98

Cosawi

FEBRUARY 27, 2023

As part of our customer buying journey mapping work, we have delved deeper not only into where the customer is headed, but what their state or mindset is at each given step as they progress on their decision making. At another point, decision remorse may be setting in.

Marketing 52

Marketing Suppliers Investors Account Planning 52

SBI Growth

SEPTEMBER 22, 2013

Perhaps you’re beginning to roll out marketing automation or some form of company-wide communication program. They are accessing information and making buying decisions differently than they did from the past. Consider this, Gartner says: “through 2015, 80% of social business efforts will not achieve the intended benefits”.

Decision-making 126

Decision-making Key Account Management Leadership Communication 126

QYMATIX

NOVEMBER 1, 2022

But other factors are making hyper-automation in sales inevitable. making sales predictions about future customer behaviour (predictive analytics), 4. “Sales management with AI” means that artificial intelligence is used as essential support and information preparation for data-based sales decisions.

Artificial Intelligence 40

Artificial Intelligence Sales Management Management B2B 40

Hubspot Sales

MARCH 23, 2018

Make it About You Too. This way, I can keep calls on track and accomplish what I want to achieve, while making customers feel that they are in control of the conversation. Make it something the prospect can be infected by. I personally prefer to pace around while making sales calls. Adopt Smart Product Positioning.

Decision-making 145

Decision-making Sales Artificial Intelligence Value Proposition 145

Red Star Kim

APRIL 24, 2023

Telephone Confidentiality Some forms of communication are known to be confidential – for example: email (assuming good cybersecurity) and WhatsApp (encryption). However, there can be concerns about the environment for taking and making telephone calls – with concerns about “Can you be overhead?”.

Emotional Intelligence 26

Emotional Intelligence Financial Services Decision-making Cybersecurity 26

SBI

JULY 14, 2021

to Enable Insight-Driven Targeting, Coaching, and Decision-Making for Go-to-Market Teams. For example, the combined company will expand visibility into companies’ buying committees by identifying and recommending other key contacts involved in the buying decision or referenced by participants in conversations. About Chorus.ai.

Acquisition 34

Acquisition Artificial Intelligence Software Software 34

MDI Training

SEPTEMBER 28, 2021

Talk to your management and your employees and don’t get carried away with quick decisions. Classically organized companies in particular should keep their distance from the trap into the ultimate agility, even if it may currently be tempting to make decisions quickly. Currently, most companies opt for the individual mode.

e-Learning 98

e-Learning Leadership Digitalization Decision-making 98

Zendesk

APRIL 2, 2021

As their influence continues to grow, it only makes sense for companies to closely study these two age cohorts. According to Statista , members of the Millennial generation were born between 1981 and 1996, making them between 25 and 40 years old today. That makes them more tolerant of bad CX than any other age group we surveyed.

Artificial Intelligence 98

Artificial Intelligence Digitalization Customer Experience Decision-making 98

Hubspot Sales

JANUARY 25, 2023

His interest in shoes and sports strongly influenced his decision to start the athletic shoe company. Don’t make the same mistake. Chanty is a communication and team collaboration app that went head-to-head with companies like Slack. Now we are in the ivy league of communication platforms. You will make mistakes.

Investors 64

Investors Profitability e-Learning Brainstorming 64

Hubspot Sales

JULY 13, 2023

In the Real World Back in 2015, Amazon used AI to collect resumes for hiring purposes. As a sales leader , it’s critical to communicate this to your team and set realistic expectations. They can evaluate your company’s needs, offer suitable AI solutions, provide the necessary guidance, and make the adoption process hassle-free.

Leadership 82

Leadership Sales Cybersecurity Government 82

Tenfold

JULY 18, 2017

To be sure, Sirius Decisions reports the average sales cycle has increased by 22 percent over the past five years since more decision-makers are being involved in the buying process. Speak to the people on the ground—those who directly communicate with customers—to better understand the customer base. Become social media savvy.

Marketing 75

Marketing Internet Advertising Sales 75

Hubspot Sales

NOVEMBER 30, 2020

I learned this fundamental truth in 2015 while working with an upmarket customer at a publicly traded company with my early-stage startup. The answer is that working in sales grants people the ability to ask different types of questions to understand the true drivers behind customer decisions. What do we risk if it isn’t?". "If

Marketing 99

Marketing Sales Prioritization Advertising 99

Tenfold

SEPTEMBER 19, 2017

billion global population as of July 2015, more than 3 billion use the internet. They are doing their own research, educating themselves, and sometimes opting to make purchases without the intervention of a salesperson. These days, it is no longer enough to argue that enterprise companies are too big to bother with social media.

Media 71

Media B2B Decision-making Digitalization 71

Showpad

OCTOBER 21, 2019

That’s what makes Sales automation so important: its bottom-line impact. Never make a mistake by contacting the wrong stakeholder or having inaccurate lead information. What makes AI and ML top Sales automation strategies? A Harvard Business Review survey found 30% of early AI adopters have increased revenue and are 3.5

Artificial Intelligence 53

Artificial Intelligence Logistics Sales Software 53

Red Star Kim

OCTOBER 10, 2023

Tailor employee development programmes Sydney Finkelstein in March 2015 wrote Why a One-Size-Fits-All Approach to Employee Development Doesn’t Work (hbr.org) “Exceptional bosses don’t leave it to HR to create career progression programs for their team members.

Artificial Intelligence 130

Artificial Intelligence Emotional Intelligence Decision-making Digitalization 130

Account Management Skills

MARCH 16, 2021

He has spent four years studying why humans don’t understand humans and how brands are missing a trick when it comes to engaging their customers and understanding why they make purchasing decisions. And Martin has spent the last four years looking at human decision making and actually what drives those decisions.

Advertising 40

Advertising Decision-making Profitability Marketing 40

ReviewTrackers

JANUARY 1, 2018

In all honesty, will you make dinner reservations at a restaurant without checking Yelp or Facebook? But the point is this: online reviews and ratings heavily influence consumers’ purchase decisions. At once the modern take on traditional word of mouth and the new standard for customer feedback , reviews can make or break a business.

Healthcare 43

Healthcare Advertising Decision-making Customer Experience 43

Hubspot Sales

FEBRUARY 2, 2022

And the fact that negotiation is a staple in sales, as a practice, makes understanding having to navigate it as essential as it is potentially frustrating. Negotiations give both parties the space to communicate constructively. Speak with the decision-maker. Let's take a closer look at why negotiation is so important in sales.

Negotiation 105

Negotiation Decision-making Banking Construction 105

Insightly

MARCH 11, 2024

billion devices in 2015, nearly tripling to 42.62 There has been an upward tick of CRM integrations with IoT tech to make life a little easier. This extends to email communications as well, and once set up, these require little to no effort on the part of employees. This leads to faster decision-making and a quicker close.

CRM 52

CRM Artificial Intelligence Cybersecurity Internet 52

Insightly

MARCH 11, 2024

billion devices in 2015, nearly tripling to 42.62 There has been an upward tick of CRM integrations with IoT tech to make life a little easier. This extends to email communications as well, and once set up, these require little to no effort on the part of employees. This leads to faster decision-making and a quicker close.

CRM 52

CRM Artificial Intelligence Cybersecurity Internet 52

Help Scout

APRIL 11, 2019

In addition, we’ll give you a $2,500 bonus to make sure you can do something fun while you are away. Role #1 (2011-2015): Talk to customers, build the product, repeat. Role #2 (2015-2017): Build a team; cultivate core values and a culture people want to be part of. Principles > decisions. I still wrote email copy.

Decision-making 40

Decision-making Facilitation Communication Remote Working 40

Hubspot Sales

APRIL 18, 2019

Roughly 66% of businesses survive their first two years in operation, 50% make it to the five-year mark , and just 33% will celebrate their tenth anniversary. Your particular industry and target market will influence your decisions, but it's almost universally true that new customer acquisition will play a sizable role.

Acquisition 143

Acquisition Value Proposition Business Growth Decision-making 143

Insightly

JULY 20, 2022

According to Statista, the CRM market with $24 billion in revenue in 2015 is expected to rise to $40 billion in revenue by 2023. Sales teams can also use click-to-call functions to help save time and make it easy to keep track of all your interactions with prospects and customers so nothing falls into the cracks. Marketing.

CRM 52

CRM Prioritization Decision-making Software 52

Red Star Kim

SEPTEMBER 5, 2023

Neuroplasticity There’s a detailed section on brain basics (including explanations on neurons, neurotransmitters and brainwaves) for those who are unfamiliar with neuroscience which you’ll need to make sense of the later content of the book. And guidance on making best use of digital training technologies. Stories aid stickiness.

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147

Red Star Kim

OCTOBER 13, 2023

A New Approach to Writing Job Descriptions (hbr.org)) Then it was over to the delegates – split into two teams to consider what current and future competencies they felt were important.

Supply Chain 162

Supply Chain Emotional Intelligence Construction Innovation 162

Hubspot Sales

JULY 2, 2019

Determining when it's the right time to get a CRM can be a momentous decision in itself. According to Docurated's State of Sales Productivity 2015 study, salespeople spend 31% of their time hunting for or creating content. And these extra steps can become maddening for salespeople making 50 or 100 calls every single day.

CRM 97

CRM Decision-making Software Software 97

Agile CRM

DECEMBER 23, 2022

They usually include elements like tests, gradebooks, and discussion forums in order to encourage collaboration and communication between students and teachers. This makes it possible for learners to get access to course materials and engage in educational activities whenever and wherever they choose.

Management 52

Management e-Learning Artificial Intelligence CRM 52

Red Star Kim

SEPTEMBER 6, 2022

I haven’t reviewed a book on the topic of internal communication and yet it’s a vital element of marketing, branding, organisational culture, change management and leadership. This contemporary book (published in 2021) is just 200 pages and is subtitled “Streamline your corporate communication to drive efficiency and engagement”.

Communication 130

Communication Facilitation Leadership Stakeholders 130

Help Scout

NOVEMBER 13, 2018

In 2015, we arrived at the somewhat reluctant conclusion that it may be time for Help Scout to explore “doing sales.”. A customer making a commitment to use Help Scout is just the beginning of our team’s journey with them. Sales’ job in today’s world is to help make sense of the noise to help the customer achieve their desired outcome.

Sales 44

Sales Onboarding Customer Experience Decision-making 44