Account Management Skills

AUGUST 24, 2021

In this episode, I talk to Alex Raymond from Kapta about everything to do with account management processes. Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships.

Account Management 98

Account Management Management Account Planning Co-Creation 98

Red Star Kim

SEPTEMBER 8, 2023

Differential pricing is rarely discussed in professional services although it is often implicit in key account management. Or the likely differences in a firm’s reputation in the area or clients’ value perceptions.

Procurement 147

Procurement Value Proposition Finance Artificial Intelligence 147

Mercuri International

JULY 1, 2021

Most people think that the biggest challenge for a Key Account Manager is the need to understand their account but is this all that is needed? To serve their accounts as effectively as possible, the KAM needs to access resources across different business units and silos of their own company. Winner takes all?

Key Account Management 64

Key Account Management Value Proposition Account Management Profitability 64

Red Star Kim

AUGUST 24, 2023

This short (130 pages) information-packed book was revised in 2019. And there’s a pragmatic guidance on pitching, pricing (six things clients consider, a table of alternative fee structures ) and a simple project management methodology. For young professionals. Business and strategy It’s a great business primer.

Finance 130

Finance Government Profitability Banking 130

Red Star Kim

OCTOBER 16, 2023

There was advice for pragmatic solutions: from starting small (focus on a few key relationships, concentrate on “field of play”, Key Account Management (KAM) programmes), preparing relationship maps, scraping data from email threads and reverse engineering successful relationships.

Management 130

Management Emotional Intelligence Onboarding Communication 130

Brightbridge Consulting

AUGUST 14, 2019

Critical Success Factors for Key Account Management. A Webinar Led by Alistair Taylor – Managing Partner at Brightbridge, with Diana Woodburn, Chairperson of the Association for Key Account Management. 26 th September 2019. How can your team create more value?

Key Account Management 52

Key Account Management Suppliers Account Management Acquisition 52

Red Star Kim

JUNE 16, 2022

Sometimes through dedicated internal campaigns and sometimes through the use of Key Account Management. Highlights from a referrer management workshop (2020) (kimtasso.com) December 2020. Six themes on cross-selling and referrer management workshop highlights (kimtasso.com) September 2020.

Management 130

Management Key Account Management Digitalization Communication 130

Brightbridge Consulting

JUNE 12, 2019

Key Account Management: Skills Development: Flint Group. Group workshops and individual coaching for experienced senior key account leaders, commercial and technical managers. We also delivered new ideas and tools to further more effective and efficient approaches. Both areas build on each other.

Shareholders 52

Shareholders Suppliers Key Account Management Value Proposition 52

KAMCast

NOVEMBER 12, 2020

: In my discussion with Grant, we touched on his thoughts and insights on my questions like: What role does marketing play in today’s world of key account management? For any businesses who experience a divide between sales and marketing, how would Grant recommend they approach closing the gap?

Marketing 52

Marketing Key Account Management Publishing Account Management 52

Red Star Kim

APRIL 17, 2023

Half the delegates had a KAM (Key Account Management) programme at their firm. Social media was used by all firms but to varying degrees – there was less activity in sharing joint content and endorsements/recommendations than other methods.

Management 130

Management Manufacturing Client Relationships Facilitation 130

Red Star Kim

DECEMBER 5, 2023

Another delegate suggested using monday.com | A new way of working to integrate all action lists and help avoid being overwhelmed by so many tasks.

CRM 130

CRM Marketing Interpersonal Skills Client Relationships 130

Whetstone

MARCH 29, 2020

Now we know why Adrian was named 2019 Speaker of the Year! Pascal St-Jean, Co-Founder at STAND Advisors & TEC Canada Chair In order to successfully navigate the tumultuous period we are in, it is imperative that your sales and account management teams effectively and empathetically engage their important customers.

Sales Training 40

Sales Training Account Management Sales Management 40

Red Star Kim

NOVEMBER 17, 2023

Here I summarise brand, referrals, research, key account management (KAM) and new service development case studies. At law firms: Addleshaw Goddard, Collas Crill, LawNet, Ontier, Schillings and accountancy firms: Menzies, Mercer and Hole. Case studies: Marketing and Business Development at law and accounting firms.

Marketing 130

Marketing Key Account Management Innovation Account Management 130

Red Star Kim

SEPTEMBER 26, 2023

increasingly M&BD professionals play a part on the front line of client contact for example, as account managers) Client concentration? In this case, account managers liaise with the fee-earners. The growth of MarTech in professional services – an overview (kimtasso.com) Account management or project support?

Marketing 130

Marketing Key Account Management Account Management Artificial Intelligence 130

Deep Insight

MARCH 10, 2020

It operates from 33 key locations with approximately 4,300 people. DWF became the first Main Market Premium Listed legal business on the London Stock Exchange in March 2019. DWF recorded revenues of £272 million in the year ended 30 April 2019. For more information, visit the website.

Acquisition 52

Acquisition Innovation B2B Customer Experience 52

SBI

AUGUST 1, 2019

ATLANTA, August 1, 2019 – ????Revegy Revegy , a leading provider of account revenue optimization technology, and FinListics , a company that helps B2B sellers analyze and speak to the financial performance of their target customers, announced today their collaboration through a new partnership alliance. Account Planning.

Account Planning 34

Account Planning Account Management B2B CRM 34

QYMATIX

SEPTEMBER 27, 2022

Lastly, key account managers are responsible for reacting to the insights and alarms that AI software provides. 2019): Digital Transformation For B2B Customer Experiences. Companies aren’t handing everything over to artificial intelligence with weighty but unfathomable algorithms. Marketing Land.

Digital Transformation 40

Digital Transformation B2B Digitalization Artificial Intelligence 40

SBI

AUGUST 2, 2019

ATLANTA, August 1, 2019 – ????Revegy Revegy , a leading provider of account revenue optimization technology, and FinListics , a company that helps B2B sellers analyze and speak to the financial performance of their target customers, announced today their collaboration through a new partnership alliance. Account Planning.

Account Planning 32

Account Planning Account Management CRM B2B 32

QYMATIX

JULY 6, 2021

For example, the case of a leading electrical wholesaler in Baden-Württemberg managed to exploit cross-selling with small accounts using artificial intelligence. Smaller accounts are usually not relevant for quota-driven Key Account Managers or Inside Sales Reps under time pressure, and therefore often forgotten.

Software 40

Software Software Artificial Intelligence Manufacturing 40

Red Star Kim

MARCH 16, 2023

One way is to embed the right cross-selling and referrer management attitudes and behaviours into other programmes – for example, into campaigns, content management, networking and Key Account Management (KAM). Another cultural shift. Internal communication – Why, how and what (kimtasso.com).

Key Account Management 130

Key Account Management Onboarding Communication e-Learning 130

Jermaine Edwards

APRIL 3, 2020

According to a 2019 study of some 4,515 crises by PWC , preparedness gives an organisation the advantage. The customer transformation work we do through my company has delivered “customer rescue missions” to more than a dozen organisations. One example is where our process saved one customer a $50 million dollar customer of theirs.

Decision-making 130

Decision-making Profitability e-Learning Negotiation 130

Red Star Kim

JANUARY 5, 2023

Do you have a Key Account Management (KAM) programme at your firm? Key Account Management (KAM) programme (kimtasso.com). Delegate key takeaways and actions. Six themes on cross-selling and referrer management workshop highlights (kimtasso.com) September 2020. 33% Dog. 67% Cat.

Management 130

Management Media Key Account Management Communication 130

Red Star Kim

SEPTEMBER 5, 2023

The 2019 second edition of this book (subtitled “How to apply neuroscience and psychology for improved learning and training” ) provides fascinating insight and practical ideas to incorporate neuroscience into learning and development initiatives. It’s published by CIPD (Chartered Institute of Personnel and Development) and Kogan Page.

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147

Jermaine Edwards

MAY 6, 2020

This is one of a dozen questions every organisation and key account team must ask. In 2019 we began working with a large manufacturer of silicon products. As a Key Account Manager or Director you must begin with identifying the difference between the customer and the industry. Let me share two examples.

Manufacturing 130

Manufacturing Key Account Management Decision-making Digitalization 130

KAMCast

NOVEMBER 19, 2020

Having shot and produced more than 10,000 videos for businesses, he is a great resource to talk to about some global issues facing key account management professionals and the leaders that manage them. I’m sure there are many key account management professionals who will be wrapping their heads around that one.

Co-Creation 52

Co-Creation Key Account Management Internet Media 52