2020 Artificial Intelligence Customer Experience Digitalization 
QYMATIX
MAY 16, 2023
Between 2020 and 2022, up to 47,000 more shops and branches will follow. Can you give any two examples where artificial intelligence is used in e-commerce? One area that is gaining attention in the world of online marketing and sales is artificial intelligence. Digital-first – customer second?
QYMATIX
FEBRUARY 21, 2023
Artificial Intelligence and Ethics Part 2 of 2: an in-depth plea for an ethical basis in the field of AI by our Qymatix guest author David Wolf. Artificial intelligence is like other things in life: just because you can do something doesn’t mean you should. The platform is all about customer experience management.
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Flevy
MARCH 20, 2024
Based on sales and downloads of the FlevyPro frameworks , here is what we found to be the top 10 Digital Transformation frameworks used by management consultants. Cost Reduction : Automating tasks with ChatGPT can significantly reduce the costs associated with human customer support and other operational expenses.
Hubspot Sales
MAY 15, 2020
If the first few months of 2020 have taught us anything, it’s that uncertain times can call for quick pivots to sales and marketing plans. Businesses have had to evolve quickly with trade shows, events, and in-person sales meetings being canceled for the foreseeable future, likely throwing a wrench in many 2020 sales and marketing strategies.
Mercuri International
NOVEMBER 27, 2020
From being an on site event for many years, Prosales and Mercuri International turned The Sales Conference into a global, digital live event that could be accessed from all over the world, keeping distance – but coming together. Grab a cup of coffee and enjoy the recap of The Sales Conference 2020. Don’t worry.
Zendesk
APRIL 3, 2023
Retail customer engagement is all the ways a brand interacts with its customers across digital and physical channels. Customers don’t just shop in one way anymore. The modern retail customer journey spans physical and digital spaces to the phygital realm. Roblox is popular in the retail world.
Strategic Communications
JANUARY 12, 2021
There is some interesting consistency in what marketing experts are seeing in the trends and technologies likely to impact their lines of business in 2020 and 2021. Topping the list are the increasing use of chatbots, a focus on voice search engine optimization (VSEO) and technologies augmented with artificial intelligence (AI).
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