Arpedio

MARCH 5, 2024

In the intricate dance of business success, one partner often overlooked is account management. In this digital age where competition is fierce and customer expectations are soaring, the need for robust account management strategies has never been more pronounced.

Account Management 52

Account Management Management Client Relationships Prioritization 52

Arpedio

MARCH 6, 2024

Account management serves as the backbone of successful businesses, playing a pivotal role in fostering lasting relationships with clients or customers. At its core, account management involves the strategic oversight and nurturing of client accounts, aiming to maximize their value and satisfaction.

Account Management 52

Account Management Management Prioritization Client Relationships 52

Strategic Account Management Association

JANUARY 25, 2022

Pfizer is the winner of the 2021 SAMA Excellence Award for “Innovative Value Co-Creation.” By Emily Williams, Strategic Account Manager , Pfizer. The customer’s solution: a new patient care process for diverting lower-risk patients from the emergency department for immediate follow-up to an outpatient management clinic.

Healthcare 400

Healthcare Co-Creation Stakeholders Account Management 400

Red Star Kim

JUNE 15, 2023

Key Account Management (KAM) – Research companies, use KAM technology and maintain momentum. Key Account Management (KAM) – Research companies Larger firms may have access to research and knowledge specialists. How should firms identify their strategic accounts? Why do law firms needs SAM?

Key Account Management 130

Key Account Management Account Management Management Client Relationships 130

Strategic Account Management Association

MAY 7, 2021

This should include innovative ideas to collaborate with your customer to reduce the environmental impact of your joint relationship. This may include the redesign of products, services and account support to reduce carbon emissions. The goals, objectives and strategies for individual accounts need to be re-appraised.

Supply Chain 878

Supply Chain Investors Suppliers Government 878

Strategic Account Management Association

AUGUST 24, 2021

This blog post is based on a keynote presentation from the 2021 SAMA Annual Conference. Panelists’ remarks have been paraphrased for this blog post. . From all this, we stress tested long-held views about strategic account management. The future is now. Panelists: the three experts of SAM. Become market makers.

Stakeholders 520

Stakeholders Supply Chain Digitalization Shareholders 520

KAM With Passion

OCTOBER 7, 2020

The terms Account Management (AM) and Key Account Management (KAM) appear in a lot of business conversations and articles. Account Management: A necessity for all organisations. We define Account Management (AM) as the set of methods, processes and practices to manage existing customers.

Key Account Management 130

Key Account Management Account Management Management Account Planning 130

Strategic Account Management Association

AUGUST 6, 2021

Director Global Account Management, Aramex. Aramex services include international and domestic express delivery, freight forwarding, integrated logistics and supply chain management, and e-commerce solutions. By Shahaboddin Wahdatehagh, Sr. A new central commercial organization was born. Tier 3: People Development.

Supply Chain 520

Supply Chain Logistics Co-Creation e-Learning 520

Strategic Account Management Association

FEBRUARY 2, 2021

Just when customer account teams and salespeople were beginning to grow accustomed to virtual-only sales and account management, a return to (some) face-to-face interactions is on the horizon. Jonathan Hughes, Partner, Vantage Partners, and David Chapnick, Partner, Vantage Partners. These mixed results are not surprising.

Virtual Selling 520

Virtual Selling Suppliers Account Management e-Learning 520

Strategic Account Management Association

JUNE 1, 2021

Your organization will have a more positive culture, greater confidence in management and stronger innovation and collaboration. Each habit is reflected in the following way: Integrity creates a culture of accountability. Responsibility leads to confidence in management. Forgiveness leads to innovation.

Supply Chain 591

Supply Chain Leadership Decision-making Innovation 591

Arpedio

OCTOBER 11, 2021

Key Account Manager or Strategic Ecosystem Leader? Key Account Manager or Strategic Ecosystem Leader? ? Back to blog. On September 15th, more than eighty Key Account Managers (KAM) assembled in Copenhagen and online for a hybrid event. October 11, 2021. October 11, 2021. um@arpedio.com. Contact us.

Key Account Management 98

Key Account Management Account Management Co-Creation Management 98

Strategic Account Management Association

SEPTEMBER 13, 2021

A shared success plan is one of the most important tools in the strategic account management toolbox. Strategic Accounts programs produce twice the growth rate with their strategic accounts compared to their non-strategic accounts. It all starts with selecting the right accounts. #4: – SAMA.

Co-Creation 520

Co-Creation Suppliers Management Supply Chain 520

Strategic Account Management Association

FEBRUARY 23, 2021

Liquid organizations use team-based structures to increase the quality, speed and innovativeness of outcomes. For more on creating teams within the strategic account management program, see “Addressing the New Normal: Creating Liquid Strategic Account Teams,” in the Fall 2020 issue of this magazine.)

Telecommunications 520

Telecommunications Decision-making Account Management Organization 520

Strategic Account Management Association

APRIL 22, 2021

Servitization is a term used to describe a journey of transformation, specifically: the innovation of an organization’s capabilities and processes to better create mutual value through a shift from selling products to selling product-service systems that deliver a desirable outcome for the customer. What is servitization?

Manufacturing 520

Manufacturing Co-Creation Suppliers Account Management 520

Strategic Account Management Association

SEPTEMBER 22, 2020

As a strategic account manager (SAM), you know how important it is to speak your customers’ language and see the world through your customers’ eyes. Just like IDNs, strategic account managers must understand which physician groups are positioned to be creative, collaborative partners over the longer-term.

Supply Chain 400

Supply Chain Artificial Intelligence Innovation Suppliers 400

DemandFarm

MAY 25, 2023

A digital mindset is an approach to thinking that focuses on embracing change, adapting to new technologies, and constantly seeking innovative ways to solve problems and improve business processes. Let’s explore how a digital mindset is powering the next wave of growth in account management and its subsequent impact on sales enablement.

Account Management 52

Account Management Digitalization Key Account Management Digital Transformation 52

Strategic Account Management Association

MARCH 2, 2022

It’s also been shown that diverse perspectives inspire creativity and drive innovation, whereas homogeneous teams will often gravitate towards the status quo. Analytical thinking and innovation. Mind you, I’m not just talking about product innovation. This is playing out in real time. 3: Understand what motivates people.

Emotional Intelligence 400

Emotional Intelligence Innovation Suppliers Leadership 400

DemandFarm

AUGUST 11, 2023

The integration of digital tools and platforms has also created a more agile and adaptable approach to key account management, enabling swift adaptation to evolving market conditions, consumer expectations, and technological advancements.

Key Account Management 52

Key Account Management Account Management Digitalization Digital Transformation 52

DemandFarm

AUGUST 31, 2023

Success lies in a tailored, strategic approach to customer success management. One that leverages Key Account Management (KAM) principles to retain customers and transform them into brand advocates. Masterclass by Forrester Principal Analyst Anthony McPartlin: Why companies fail with key account management?

Key Account Management 52

Key Account Management Account Management Customer Success Management 52

Red Star Kim

NOVEMBER 17, 2023

Here I summarise brand, referrals, research, key account management (KAM) and new service development case studies. At law firms: Addleshaw Goddard, Collas Crill, LawNet, Ontier, Schillings and accountancy firms: Menzies, Mercer and Hole. I scour publications and awards to pick up as many as I can.

Marketing 130

Marketing Key Account Management Innovation Account Management 130

Red Star Kim

SEPTEMBER 26, 2023

increasingly M&BD professionals play a part on the front line of client contact for example, as account managers) Client concentration? In this case, account managers liaise with the fee-earners. The growth of MarTech in professional services – an overview (kimtasso.com) Account management or project support?

Marketing 130

Marketing Key Account Management Account Management Artificial Intelligence 130

DemandFarm

JULY 26, 2023

Quality over Quantity: How Focusing on a Select Few Accounts Can Drive Greater Success in Digital Key Account Management As digital Key Account Management grows in relevance, many organizations find themselves confounded by the question of whether obtaining new customers is more important than retaining existing key clients.

Key Account Management 40

Key Account Management Account Management Digitalization Management 40

Red Star Kim

SEPTEMBER 8, 2023

This week’s PM Forum training workshop “Commerciality: Finance, Pricing, Innovation and Research” was attended by delegates from law, accountancy and insolvency firms. As well as marketing and business development executives and managers there were also those in specialist pricing and bid roles.

Procurement 147

Procurement Value Proposition Finance Artificial Intelligence 147

Strategic Account Management Association

AUGUST 10, 2021

Participants included 200 Account Managers, SAM Program Directors, and Central Office/Program Managers across 8 industries worldwide. In 2020, account managers in healthcare received 20% higher pay than in 2018, compared to other industries where pay rose just 2.7%. About the Report. Email Joel Schaafsma.

Artificial Intelligence 104

Artificial Intelligence Healthcare Account Management Account Planning 104

KAM With Passion

NOVEMBER 11, 2020

To keep things relatively simple, let’s consider two types of context: Account Management and Key Account Management and let’s see how the execution of Business Reviews adapts to the depth of relationship between the supplier and each customer. Business Reviews in an Account Management context.

Key Account Management 130

Key Account Management Suppliers Account Management Account Planning 130

Account Manager Tips

APRIL 11, 2022

It talked about the fact that consultants who bounce in an out of the client relationship have more status and impact than account managers that deal with the client daily. "A quality, size, innovation). For more on how to ask for a client referral, avoiding common mistakes and dealing with rejection, read the blog post.

Account Management 130

Account Management Key Account Management Client Relationships Innovation 130

SmartKarrot

APRIL 13, 2023

In today’s economic environment, effective account management is essential for building and maintaining strong client relationships and achieving growth. From podcasts and webinars to blogs and social media posts, these influencers are using a range of channels to help other account managers learn, grow, and succeed.

Account Management 11

Account Management Key Account Management Management B2B 11

Arpedio

DECEMBER 8, 2022

Podcast: The Guide to Account-Based Selling. Back to blog. Together with GetAccept , our CEO, Ulrik Monberg, sat down to discuss everything related to account-based selling, including: What is account-based selling? Why is account-based selling important in a recession or economic downturn? um@arpedio.com.

Account Management 52

Account Management B2B Innovation Management 52

Arpedio

OCTOBER 5, 2021

Back to blog. Watch or re-watch our LinkedIn Live focusing on how Strategic Account Management increases sales velocity for European Enterprises. Follow us on LinkedIn to get all the newest perspectives and insights around strategic relationship management and sales innovation. LinkedIn Live: SAMA Looks to Europe.

Account Management 52

Account Management Key Account Management B2B Innovation 52

Arpedio

JANUARY 14, 2021

Download your "digital sales and account management coach" now. ? Back to blog. Interested in how to become even more successful in your strategic account planning and complex sales? Download the article “ Your digital sales and account management coach ” for free and learn more. Share on facebook.

Digitalization 52

Digitalization Account Management B2B Innovation 52

Arpedio

FEBRUARY 2, 2024

8 Game-Changing Benefits of Account-Based Selling Explore ARPEDIO's Account-Based Selling Platform ← Back to blog In the world of sales, where personalization is paramount, it is almost impossible to overlook the significance of Account-Based Selling (ABS). Try ARPEDIO's Account-Based Selling Platform!

Account Planning 52

Account Planning Account Management Facilitation Stakeholders 52

Arpedio

JUNE 1, 2023

Key Takeaways From SAMA 2023 Annual Conference ← Back to blog Once again, The Strategic Account Management Association (SAMA) brought together sales and strategic account management professionals from around the globe for their annual conference. 75% of companies think they are customer-centric.

Co-Creation 52

Co-Creation Account Management Account Planning B2B 52

Arpedio

SEPTEMBER 8, 2021

Back to blog. In our inaugural LinkedIn Live, our very own Account Manager Maximilian Opp interviews the CEO of Arpedio - Ulrik Monberg and the Vice President of Sales - Anders Gyldenløve Pedersen. Follow us on LinkedIn to get all the newest perspectives and insights around strategic relationship management and sales innovation.

Account Management 52

Account Management B2B Innovation Management 52

Arpedio

JUNE 16, 2022

Why Visual Mapping of Accounts is Essential to Your Sales- and Account Professionals. Why Visual Mapping of Accounts is Essential to Your Sales- and Account Professionals. Back to blog. We are confident that ARPEDIO can benefit your work with complex B2B Sales and Strategic Account Management.

Account Management 52

Account Management B2B Innovation Account Planning 52

Arpedio

APRIL 11, 2024

In this blog post, we’ll explore the transformative potential of AI in sales, highlighting its importance and the myriad benefits it offers to businesses seeking to stay competitive in today’s digital era. Let’s delve into emerging trends and innovations in AI-driven sales.

Artificial Intelligence 52

Artificial Intelligence Prioritization Sales Innovation 52

Arpedio

JUNE 2, 2021

Back to blog. It’s safe to say that SAMA really went above and beyond this year to bring together the largest virtual, cross-industry community of innovators and decision makers focused on co-creating value with strategic and key customers. So where is the work of strategic and key account management headed? June 2, 2021.

Account Management 84

Account Management B2B Innovation Decision-making 84

Showpad

DECEMBER 16, 2021

In this interview, Pedro shares the innovative ways IFF is integrating technology into the sales training and content process , from information tagging to augmented reality and AI. It was easy for our customers to navigate and to use chat or video calls with account managers in the rooms. It takes time.

Value Proposition 52

Value Proposition Account Management Decision-making Digitalization 52