Red Star Kim

JULY 13, 2023

My takeaways from the insightful facilitators and panellists were: Recruitment of lawyers is down on previous years whereas business support is up Increase in tax hires in law firms Increase in marketing roles (exceeding 2019 numbers) Whilst training/learning roles shrunk compared to 2019 there was an increase in employee relations roles Legal sector (..)

Management 130

Management Remote Working Acquisition Finance 130

Zendesk

MARCH 13, 2024

This means human agents can focus on what they do best: building relationships, resolving complex challenges, and applying innovation and creativity to move businesses forward.” “Our mission has always been to help businesses use AI to deliver joyful support experiences.

Acquisition 138

Acquisition Customer Experience Innovation Business Growth 138

ProlifIQ

MAY 14, 2021

If you incorporate an innovative, account planning strategy into your routine, your chances of success go up tremendously. These changes can include anything from reorganization to downsizing, key personnel hires and departures, new rounds of funding, bad publicity, and acquisitions and mergers. Every organization goes through change.

Account Planning 64

Account Planning Innovation Stakeholders B2B 64

ProlifIQ

MAY 14, 2021

If you incorporate an innovative, account planning strategy into your routine, your chances of success go up tremendously. These changes can include anything from reorganization to downsizing, key personnel hires and departures, new rounds of funding, bad publicity, and acquisitions and mergers. Every organization goes through change.

Account Planning 52

Account Planning Innovation Stakeholders B2B 52

Customer Think

SEPTEMBER 27, 2023

The acquisition further cements PartnerHero’s reputation as a leader in CX thought leadership and innovation

Customer Experience 72

Customer Experience Acquisition Innovation Leadership 72

Flevy

FEBRUARY 22, 2024

In the high-stakes world of corporate growth and expansion, Mergers and Acquisitions (M&A) Strategy plays a pivotal role. Through mergers and acquisitions, organizations can achieve synergies that result in increased efficiency, expanded market presence, and enhanced innovation capabilities.

Management 52

Management Acquisition Digital Transformation Decision-making 52

Customer Think

APRIL 23, 2021

They’ve labeled this innovative approach, “product led growth.” ” This has led to gems of “wisdom,” “PLG is an end user focused growth model that relies on the product itself as the primary driver of customer acquisition… PLG companies are able to grow faster [.].

Acquisition 86

Acquisition Innovation Sales 86

Strategic Communications

APRIL 17, 2024

Lack of Innovation and Differentiation: Some of these brands failed to innovate and offer unique value propositions that set them apart from the competition. Apple has maintained its position as a market leader, consistently innovating and introducing new products that captivate consumers, such as the iPhone, iPad, and Apple Watch.

Innovation 52

Innovation Retail Value Proposition Logistics 52

Arpedio

MARCH 13, 2024

Product-led sales is a strategy where the product itself serves as the primary driver of customer acquisition, conversion, and retention. PLG focuses on leveraging the product as a primary driver of customer acquisition, retention, and expansion, with the goal of fostering organic growth through positive user experiences and viral adoption.

Acquisition 52

Acquisition Prioritization Onboarding Sales 52

Customer Think

OCTOBER 26, 2023

In the competitive world of talent acquisition, companies are continually seeking new and innovative ways to identify the best candidates for their job openings. One of the most effective methods for achieving this is through pre-employment testing, a process that has gained increasing popularity over the years.

Acquisition 52

Acquisition Innovation 52

Arpedio

FEBRUARY 23, 2024

Marketing Operations: Marketing operations focus on the infrastructure, processes, and technologies that enable marketing teams to execute campaigns, measure performance, and drive customer acquisition. Sales and marketing alignment leads to better lead quality, higher conversion rates, and improved customer acquisition.

Acquisition 52

Acquisition Facilitation Artificial Intelligence Decision-making 52

Arpedio

DECEMBER 20, 2023

Customer Acquisition One of the primary ways to increase ARR is by acquiring new customers. Product Innovation and Customer Success Finally, product innovation and customer success are critical factors in driving ARR growth. This section outlines a few key revenue growth strategies that can help businesses achieve this goal.

Innovation 52

Innovation Acquisition Investors Decision-making 52

Planview

MARCH 24, 2016

Getting (and retaining ) buy-in from decision makers for innovation projects is often the stumbling block that many a corporate innovator and intrapreneur faces. In my forays into the battlefield, I’ve observed and helped innovators execute a number of different strategies aimed at securing buy-in from the top. Case Studies.

Innovation 45

Innovation Decision-making Investors Stakeholders 45

Planview

DECEMBER 19, 2018

Spigit’s mission and commitment has long been to support our customers as they drive sustained innovation by engaging employees in crowdsourced ideation and managing the entire innovation lifecycle. This acquisition is a significant milestone for Spigit, as it brings additional scale and resources to this mission.

Innovation 66

Innovation Acquisition Account Management Leadership 66

Planview

MARCH 24, 2016

Getting (and retaining ) buy-in from decision makers for innovation projects is often the stumbling block that many a corporate innovator and intrapreneur faces. In my forays into the battlefield, I’ve observed and helped innovators execute a number of different strategies aimed at securing buy-in from the top. Case Studies.

Innovation 40

Innovation Decision-making Investors Stakeholders 40

Clarity Engagement Solutions

NOVEMBER 9, 2020

– The rapid pace of change and innovation. – The effect of merger and acquisition activity. Providers, payers and suppliers, also a distribution supply chain and the patients themselves. What are the pressures and challenges that stakeholders face at the moment? – Patient empowerment.

Supply Chain 91

Supply Chain Healthcare Suppliers Stakeholders 91

Strategic Planning and Management Insights

NOVEMBER 24, 2021

Now he help owners, boards, CEOs and leadership teams of diverse organizations on topics ranging from navigating disruption and recovery, growth, innovation, performance, and mergers & acquisitions.

Acquisition 52

Acquisition Leadership Innovation Organization 52

Flevy

DECEMBER 9, 2022

existing or adjacent markets, organic channels ( Marketing or Innovation ), or inorganic methods (Mergers & Acquisitions). The Capabilities-driven Growth Strategy entails capitalizing on the organization’s current strengths, utilizing all possible ways—e.g.,

Supply Chain 114

Supply Chain Value Proposition Digital Transformation Profitability 114

CoSell

JANUARY 7, 2021

Startups Move Faster A startup can be perceived as more innovative and can keep a larger enterprise ahead of its competitors. People are there to create an intrinsically motivated to experiment and innovate rapidly. The initial stages of a startup can be challenging if the innovation is not keeping pace with profitability.

Innovation 98

Innovation Decision-making Government Acquisition 98

Flevy

JANUARY 13, 2024

An example would be “Customer Acquisition Cost (CAC)” for the marketing department. To achieve this, TechInnovate identified 2 key objectives: enhancing Customer Satisfaction and accelerating Product Innovation. Tactical KPIs bridge the gap between strategic objectives and operational actions.

Healthcare 59

Healthcare Leadership Acquisition Innovation 59

Flevy

MARCH 20, 2024

Innovation and Competitive Advantage : Early adoption and effective use of cutting-edge technologies like ChatGPT can provide organizations with a competitive edge in their industry, driving innovation and attracting customers.

Digital Transformation 52

Digital Transformation Digitalization Artificial Intelligence Government 52

Flevy

FEBRUARY 25, 2024

Our discussion will focus on how these metrics can illuminate paths toward achieving strategic objectives, optimizing operational performance, and fostering innovation. Other challenges include ensuring organizational agility, fostering innovation while maintaining core business operations, and accurately measuring strategy execution success.

Supply Chain 52

Supply Chain Management Digital Transformation Decision-making 52

Hubspot Sales

MAY 6, 2024

Image Source New Technology Behind almost every unicorn startup is research, innovation, and new technology. Some examples of unicorns that are developing innovative technology are: OpenAI , the company behind ChatGPT. Some of Canva's key qualities are: Innovation. Adaptability.

Investors 75

Investors Innovation Software Software 75

Red Star Kim

NOVEMBER 18, 2022

With introductory neuroscience lessons (“sensing, meaning, action”) and illustrations of cognitive bias, there was a fantastic example showing how a role play story was used instead of a pitch to win an acquisitive media client using an inciting incident and escalation. Innovate client experience.

Value Proposition 130

Value Proposition Procurement Innovation Leadership 130

Zendesk

OCTOBER 25, 2023

The journey from dorm room to global business has been a remarkable one, driven by a strategic approach and a commitment to innovation. Increase expansion with customer development reps (CDRs) At ZoomInfo, innovation, problem-solving, and ensuring the right people are in the right roles prompted a new title: customer development rep (CDR).

Prioritization 52

Prioritization Marketing Account Management Innovation 52

QYMATIX

NOVEMBER 13, 2023

Robotics and automation Using robots and automation to do boring, standardised and repetitive tasks frees up humans to innovate at the highest levels. Mergers and consolidations In the USA, regular headlines from 2018 onward have talked about the acquisition of one wholesaler by another, month after month.

B2B 52

B2B Artificial Intelligence Suppliers e-Learning 52

Red Star Kim

NOVEMBER 13, 2023

Top tips for recruitment include: Shape your overall HR strategy to support your firm’s ambitions Ensure your recruitment process is flexible and fast Create an accurate and exciting job description Benchmark salaries and (innovative) benefit packages Develop processes to consider encouraging employee referrals Explore non-traditional recruitment channels (..)

Business Planning 147

Business Planning Emotional Intelligence Marketing Management 147

Hubspot Sales

MARCH 23, 2021

If you’re too focused, you’ll stop innovating. But if you’re too innovative, you’ll lose your focus and won’t get anything done." — Tan Hooi Ling, Co-Founder, Grab. Seeking an acquisition from the start is more than just bad advice for an entrepreneur.

Innovation 128

Innovation Decision-making Investors Manufacturing 128

Customer Think

DECEMBER 4, 2022

With the tech industry and the economy suffering, historic inflation, and interest rates rising, we have an imperative to design user-centered products and services to promote client acquisition, retention, and ROI. User research, usability, and user experience (UX,) oh my!

Acquisition 78

Acquisition Innovation 78

Red Star Kim

JUNE 15, 2023

Includes IPOs, acquisitions, grants, accelerators and news. Fame for accountants and professional services firms “tool for general financial research, benchmarking analysis, screening acquisition targets for your clients, client onboarding, company secretarial services and business development”.

Key Account Management 130

Key Account Management Account Management Management Client Relationships 130

SalesGlobe

AUGUST 25, 2022

Growth through customer acquisition: selling new products to new customers. The sales organization must change from “order taking” and account management to product expansion and new customer acquisition. Look for innovative ways for the company and new products to gain entry into that space. So, the expectation was clear.

Acquisition 52

Acquisition Sales Account Management Innovation 52

SalesPop

MARCH 29, 2021

The hyper-personalization approach can grow smaller companies into acquisitions worth millions of dollars. Companies had to innovate, branch out to adjacent markets, transform their products or services to become completely virtual, etc. Success Stories. This pandemic showed us how important pivoting is in business.

B2B 98

B2B B2C Logistics Acquisition 98

Hubspot Sales

FEBRUARY 1, 2021

While all types involve innovation and ingenuity, different focus and overall intent distinguish some entrepreneurial ventures from each other. Between 2010 and 2011, the company averaged one acquisition per week of smaller businesses, and many Google services originated as products first sold by these companies.

Small Business 107

Small Business Profitability Innovation Investors 107

Zendesk

FEBRUARY 29, 2024

This can reduce the cost of customer acquisition and increase long-term revenue. Gross revenue churn rate Gross revenue churn rate measures how much revenue a business lost in a period without factoring in new customer acquisition. If it stays consistent—or even reduces—that tells you your customers value your new approach.

Artificial Intelligence 52

Artificial Intelligence Customer Experience Acquisition Onboarding 52

SalesGlobe

APRIL 26, 2022

Due to a recent acquisition , the goal was to implement a consistent definition and pursuit strategy that supported account management and new business development. In the first decision, Account Managers would focus on existing clients only whereas Sales Executives would focus on only new client acquisitions.

Transportation 52

Transportation Account Management Acquisition Innovation 52

Account Manager Tips

MARCH 23, 2021

Are they expanding through acquisition? Culture of innovation. How innovative is your customer? Revenue doesn’t tell the whole story. Consider how your clients use your solutions and look for those with consistent adoption. Access to new markets. Or have a strong international presence? Or diversified across multiple verticals?

Co-Creation 227

Co-Creation Key Account Management Account Management Suppliers 227

SalesGlobe

MARCH 21, 2023

Additionally, roles that are eligible for sales compensation plans are often assigned sales quota, revenue targets or customer acquisition metrics. For example, a role focused on new customer acquisition for mid-size accounts may have a 50/50 mix while a role focused on current customer management for major accounts may have a mix of 70/30.

Sales 52

Sales Acquisition Innovation Profitability 52