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Know Your Customer to Driving Growth and Revenue in Key Accounts

Upland

Four essential insights to better know your customer Picture seeing what looks like a great opportunity. Goals are the big, bright North Stars that your customer is working toward. All to say, they’re a pretty big deal. They aren’t in the market for products or services. They aren’t buying just to buy. What are their goals?

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4 Words You Need To Say To Your Clients Right Now

Account Manager Tips

It's easy to lose sight of the big picture in the day-to-day grind. Always remember that beyond business issues, people are also dealing with personal and family issues. Sit down, take stock and say these four words to your clients to understand what they need from you right now. Table of Contents. Are you on Telegram?

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[Q&A] How do you keep facilitation and planning from becoming overwhelming?

OnStrategyHQ

As you structure your sessions, remind yourself that people remember what they see more than what they hear. As we talked about in our last article about team working agreements, it is always beneficial to learn about your teammates and the way they best operate. Great question! Reducing visual noise.

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How to Implement Strategic Portfolio Management

Planview

In contrast, strategic portfolio management looks at the bigger picture. Here are a few of the main ones: Connect investments and work delivery to company strategy: This is a continuous process that keeps everyone and everything always aligned with strategy. However, SPM implementation isn’t a point-and-click process.

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Book review – Can we start again? The patterns of NLP applied to business interactions by Daryll Scott

Red Star Kim

There is also quite a lot of NLP jargon in the scene setting chapters that is not always readily explained which would suggest to me that someone who is new to NLP is not the target audience. However, NLP (Neuro Linguistic Programming) has arisen a few times at recent training workshops so I thought I would publish the review as a blog post.

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12 Tips for Staying Positive in Sales — No Matter What

Hubspot Sales

Based on experience I learned that staying positive had a big benefit to my sales performance, for my beautiful partner Amy, for my family (who complain periodically that my positivity is flat out annoying) as well as for my prospects, customers, co-workers and community. Staying positive also means remembering you are not your number.

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10 New Capture Strategy Tips to Keep Clients & Avoid Competitive Bids

Account Manager Tips

Capture Strategy Tips A capture strategy identifies how to position organizations as the supplier of choice and convince clients to renew without considering alternatives. Develop the right relationships with the right people. Build relationships with decision-makers and expand your network. Define price strategy. Create sustained value.

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