Artificial Intelligence, Customer Value and Management

How sellers can use AI to improve whitespace analysis

Upland

MAY 22, 2024

The next frontier: AI and beyond We’re amid rapid (and major) innovation, thanks to the arrival of artificial intelligence, which will usher in a new era of insights and scale.

Artificial Intelligence

Artificial Intelligence Media Prioritization Key Account Management

Maximizing Efficiency & Productivity: 3 Ways GenAI Optimizes Value Stream Management for Tech Leaders

Planview

MARCH 15, 2024

With a rapidly evolving digital landscape that continues to introduce waves of uncertainty, companies and organizations alike struggle for clarity and cognizance in organizational delivery for customer value. These constitute “value streams,” representing a team’s flow of connected work from customer request to product delivery.

Management

Management Artificial Intelligence Decision-making Software

What is predictive sales in B2B wholesale?

QYMATIX

MAY 27, 2024

This is where predictive sales comes in – an innovative method that revolutionises sales through the use of ERP AI and artificial intelligence in wholesale. In a highly competitive market, specialised wholesalers not only have to manage a wide range of products efficiently, but also react quickly to market changes.

B2B

B2B Artificial Intelligence Manufacturing Profitability

Private client management and marketing: Business plans, recruitment, assessments and automation (Nov 2023)

Red Star Kim

NOVEMBER 13, 2023

It was good to meet the private client lawyers – some recently promoted to head of department – for a workshop on “ Managing and growing your private client practice” earlier this month. Private client management and marketing: Business plans, recruitment, assessments and automation.

Business Planning

Business Planning Emotional Intelligence Marketing Management

Streamlining the Sales Experience in Digital Key Account Management

DemandFarm

AUGUST 11, 2023

There are a lot more people involved in the revenue generation activity such as the customer subscription manager, and renewal manager to ensure that the customer adopts the product and is seamlessly engaged. Companies now focus on the entire customer journey and enhanced customer engagement to drive recurring revenues.

Key Account Management

Key Account Management Account Management Digitalization Digital Transformation

The Most Important KPIs in Distribution and the Influence of AI

QYMATIX

APRIL 19, 2022

Key Performance Indicators (KPIs) are also used to manage companies in the retail and wholesale sectors. The values for the calculation come from the company’s warehouse management system. The critical figure bonus ratio expresses how high the share of the total bonus value in gross sales is. Customer value.

Artificial Intelligence

Artificial Intelligence Retail Procurement B2B

What is value creation in sales?

Mercuri International

MARCH 8, 2022

In a previous article , we discussed the factors driving up to 85% of business leaders to consider the customer-value approach as critical to success. In order to become customer-value oriented and value-creating in your sales you need to understand what customer value is and how to create it.

Sales

Sales Suppliers Artificial Intelligence Customer Value

Decision Making in the Era of Growing Constraints (Part 1)

Planview

JULY 11, 2023

I invited Dr. Amisha Boucher, Principal Engagement Manager at Planview, to join me in discussing this topic. Particularly with digital product delivery, technology has advanced such that the barrier to placing a digital product in a customer’s hands is much lower. So how can you make smarter decisions faster? Amisha earned her Ph.D.

Decision-making

Decision-making Artificial Intelligence Manufacturing Digitalization

Implementing and Using Dynamic Pricing in B2B: A Path to Thriving in the Digital Age

QYMATIX

MARCH 19, 2024

In the world of B2B sales, where specialist wholesalers in Germany cater to 5,000 to 10,000 customers and juggle an inventory of 20,000 to 100,000 items , the winds of change are blowing more robustly than ever. The e-commerce juggernaut has unleashed a digital storm, compelling sales managers, and executives to adapt and innovate.

B2B

B2B Digitalization Suppliers Sales Analytics

Top 35 customer service and support podcasts for 2024

Zendesk

FEBRUARY 12, 2024

Beyond the Queue: Inside Customer Support Listen here Best for: Support team dynamics and workflow Beyond the Queue delves into the operational aspects of customer support, including team dynamics, workflows, and toolsets.

Customer Experience

Customer Experience e-Learning eCommerce Artificial Intelligence

How to Define and Increase the Lifetime Value of your B2B Customers

QYMATIX

OCTOBER 11, 2021

Sales and marketing B2B experts define customer lifetime value (CLV or often CLTV), lifetime value (LTV) or lifetime customer value (LCV) as the net profit attributed to the entire customer relationship. Sales practitioners usually referred to this value as predicted, yet it can also be a historical value.

B2B

B2B Profitability Sales Analytics Customer Value

News: @ClearSlide Delivers Data-Centered Email Outreach and Improved Content Feedback

SBI

DECEMBER 4, 2019

Optimize your outreach efforts with artificial intelligence (AI). ClearSlide is a unified sales enablement platform that delivers buyer engagement analytics, content management, and communication tools to inform every stage of the sales process. Opportunity Management. About Clearslide. ClearSlide is a division of Corel.

Artificial Intelligence

Artificial Intelligence Account Planning Innovation Acquisition

Unlocking Developer Productivity (and Happiness) with AI: GitHub’s Scott Densmore

Planview

JANUARY 23, 2024

Happier developers lead to more customer value Scott points out that developers tend to jump jobs when they’re not happy with their team or organizations. So Copilot is that next evolution of that. And we’ve taken advantage of this new Generative AI to actually make that happen.“

Banking

Banking Onboarding Innovation Organization

How to Define and Increase the Lifetime Value of your B2B Customers

QYMATIX

OCTOBER 11, 2021

Sales and marketing B2B experts define customer lifetime value (CLV or often CLTV), lifetime value (LTV) or lifetime customer value (LCV) as the net profit attributed to the entire customer relationship. Sales practitioners usually referred to this value as predicted, yet it can also be a historical value.

B2B

B2B Profitability Customer Value Acquisition

SalesTech News: @Brainshark Unveils READY20 – the Only Sales Enablement Event Dedicated to Furthering Sales Readiness

SBI

JANUARY 14, 2020

Tech innovation showcase – highlighting artificial intelligence (AI)-based and other cutting-edge technologies shaping sales performance, including Brainshark’s latest platform enhancements. Join us for “From Vendor to Strategic Partner: Uncovering Insights to Generate Customer Value” webinar. Opportunity Management.

Account Planning

Account Planning Artificial Intelligence Sales Acquisition

Brainshark Acquires Rekener to Deliver Industry’s Only Data-Driven Sales Readiness Platform

SBI

DECEMBER 4, 2019

With Rekener, Brainshark will provide cutting-edge visibility into sales team activities, behaviors and productivity, helping customers make real connections from improved readiness to increased revenue. Join us for “From Vendor to Strategic Partner: Uncovering Insights to Generate Customer Value” webinar. Industry News.

Account Planning

Account Planning Acquisition Artificial Intelligence Sales

Forecasting Individual Customer Lifetime: Why You Should Not Use External Data

QYMATIX

MAY 17, 2022

While it is tempting and relatively easy to do, sales managers should avoid using external data to predict or forecast the individual customer lifetime. By external data, we are referring to the anticipated gross domestic product or industry-wide predictions, even customer surveys about demand. Nobody has a glass-ball.

Sales Analytics

Sales Analytics CRM B2B Sales Management

The Ultimate Guide to Price Optimization

Hubspot Sales

APRIL 13, 2021

Figuring out the right value metric is important for price optimization because it showcases how customers value your product and what you can charge for the value you offer. Start by learning what customers value in your product or service and experiment with ways to charge for that value.

Artificial Intelligence

Artificial Intelligence B2C Retail Profitability

The Transformation of Customer Success from “Churn Buster” to “Earn Booster”

SmartKarrot

MARCH 29, 2022

The last and most important reason for customer success transformation is the prevalence and usage of tools, metrics, and technology to enhance customer success operations. A dedicated customer success platform will help scale success and bring all customer-facing teams on one front to deliver maximum customer value.

Customer Success

Customer Success Value Proposition Artificial Intelligence Onboarding

Predictive Analytics Blog – The Best of 2021

QYMATIX

DECEMBER 22, 2021

However, the targeted and systematic design of price management poses considerable challenges for companies in many different industries. Sales managers often have to decide whether they want to engage in a new “sales trend” or not. How will artificial intelligence redefine sales management?

Artificial Intelligence

Artificial Intelligence B2B Profitability Innovation

Improve Customer Churn prediction using analytics in the subscription economy

SmartKarrot

MAY 11, 2020

Research shows that over 95% of customers silently quit the product and do not leave any clues or feedback as to why they have quit the product or service. With customer churn analytics, you can quantify your customers’ value – as well as the price at which you acquire them and develop innovative ideas to increase customer retention.

Artificial Intelligence

Artificial Intelligence Decision-making Logistics Prioritization

Customer Experience (CX): Frequently Asked Questions

SmartKarrot

JULY 26, 2021

Effectively train your customer-facing teams. Use Artificial Intelligence to your advantage (AI). Customer inputs/feedback should be taken seriously to improve CX. As businesses become more customer-centric , companies are focusing more on forming and training their internal resources to become CX specialists.

Customer Experience

Customer Experience Artificial Intelligence CXM Digital Transformation

Seismic Acquires Percolate to Create Exceptional Content Experiences at Every Point in the Customer Journey

SBI

NOVEMBER 7, 2019

Seismic Acquires Percolate to Create Exceptional Content Experiences at Every Point in the Customer Journey. Seismic , the market leader for sales enablement platforms, today announced the acquisition of Percolate, a leading marketing campaign orchestration and content management platform. Public Relations Manager, Seismic.

Acquisition

Acquisition Account Planning B2B Onboarding

Strategic Accounts Today

How sellers can use AI to improve whitespace analysis

Maximizing Efficiency & Productivity: 3 Ways GenAI Optimizes Value Stream Management for Tech Leaders

Trending Sources

What is predictive sales in B2B wholesale?

Private client management and marketing: Business plans, recruitment, assessments and automation (Nov 2023)

Streamlining the Sales Experience in Digital Key Account Management

The Most Important KPIs in Distribution and the Influence of AI

What is value creation in sales?

Decision Making in the Era of Growing Constraints (Part 1)

Implementing and Using Dynamic Pricing in B2B: A Path to Thriving in the Digital Age

Top 35 customer service and support podcasts for 2024

How to Define and Increase the Lifetime Value of your B2B Customers

News: @ClearSlide Delivers Data-Centered Email Outreach and Improved Content Feedback

Unlocking Developer Productivity (and Happiness) with AI: GitHub’s Scott Densmore

How to Define and Increase the Lifetime Value of your B2B Customers

SalesTech News: @Brainshark Unveils READY20 – the Only Sales Enablement Event Dedicated to Furthering Sales Readiness

Brainshark Acquires Rekener to Deliver Industry’s Only Data-Driven Sales Readiness Platform

Forecasting Individual Customer Lifetime: Why You Should Not Use External Data

The Ultimate Guide to Price Optimization

The Transformation of Customer Success from “Churn Buster” to “Earn Booster”

Predictive Analytics Blog – The Best of 2021

Improve Customer Churn prediction using analytics in the subscription economy

Customer Experience (CX): Frequently Asked Questions

Seismic Acquires Percolate to Create Exceptional Content Experiences at Every Point in the Customer Journey

Stay Connected