MTD Sales Training

SEPTEMBER 19, 2023

The aim of this blog is to provide some real-life examples of relationship-selling techniques and how you can use them to make your sales conversations more successful. Relationship selling helps create a customer service experience that is far more focused on creating value for the customer than simply trying to make a sale.

B2C 62

B2C B2B Sales Training Media 62

MTD Sales Training

MAY 1, 2023

The benefit-based approach appeals to a buyer making an intellectual assessment of the selling proposition. Clothing can make you feel confident, comfortable (or anxious). Food can make you feel content, healthy (or bloated). Interactions are less hurried, and you can make a stronger case.

Value Selling 62

Value Selling Decision-making Sales Training B2B 62

MTD Sales Training

FEBRUARY 21, 2023

In this article we’ll look at the qualities which make the perfect sales professional so you can determine whether a career in sales is a good fit for you. Telesales – B2C or B2B sales reps selling over the phone. The first is the VP of Sales, a role that incorporates higher level strategic thinking and decision-making on team hires.

Sales 62

Sales Negotiation B2C Sales Training 62

QYMATIX

FEBRUARY 10, 2025

You’ve got a massive inventory anywhere from 20,000 to 100,000 SKUs and a customer base of 5,000 to 10,000 businesses that expect the same efficiency they’ve come to know from B2C e-commerce leaders. And you also make your customers happier. When combined, these benefits make your sales team nearly unstoppable.

B2B 52

B2B Artificial Intelligence Sales Analytics e-Learning 52

MTD Sales Training

MARCH 26, 2019

Most transactional sales occur in a business to customer (B2C) environment especially in retail stores. Gone are the days where you’d make cold calls all day long. The salesperson doesn’t take no for an answer and instead of working with you tries to bully you into making a decision.

Sales Training 62

Sales Training B2C Retail Decision-making 62

QYMATIX

MAY 12, 2025

In the B2C wholesale sector, a clear trend toward consolidation is evident. Selling the family business was surely not easybut probably the right decision. The company uses AI to support employees in making data-driven decisions , suggesting alternative products, and predicting customer behavior. But what about B2B?

B2B 40

B2B Acquisition Decision-making Digitalization 40

QYMATIX

JUNE 30, 2025

The pressing question: does a printed catalog still make sense in times of AI and e-commerce? This powerful influence of AI in B2C is inevitably expanding into the B2B wholesale space. Does that still make sense for you? Make sure your company keeps up. And tradition can be a heavy burden. That’s “only” €7 per customer.

B2B 40

B2B Artificial Intelligence e-Learning Digitalization 40

Hubspot Sales

OCTOBER 17, 2024

Regions Telemarketing Etiquette Every Salesperson Should Know B2B vs. B2C Cold Calling Best Practices Stay Compliant, Stay Successful Is cold calling illegal? Prior Express Written Consent This is a critical requirement for making calls using auto-dialers or sending text messages. Call Recording Keep it real with your customers.

B2C 104

B2C B2B Decision-making Value Proposition 104

QYMATIX

JUNE 2, 2025

For B2B wholesalers in Germany, who handle millions in sales with thousands of customers and tens of thousands of products every year, the correct use of ERP data mining and artificial intelligence (AI) can become a decisive competitive advantage. How long do your inexperienced employees need to calculate and negotiate prices?

B2B 40

B2B Artificial Intelligence Logistics Profitability 40

Hubspot Sales

NOVEMBER 7, 2024

As a business owner, you’re bound to make some mistakes and encounter a few business failures. And if it makes you feel any better, Alex Hormozi , CEO and Founder of Acquisiton.com , isn’t afraid to admit that he’s done this plenty of times in his entrepreneurship, investment, and philanthropy journeys. There’s no shame in that.

Acquisition 105

Acquisition Procurement B2C Decision-making 105

SBI Growth

JUNE 11, 2013

Amazon, the king of B2C is invading B2B. The world’s #1 B2C e-commerce site is crossing over to B2B. Think it’s impossible for Amazon to make a robust B2B play? The B2C powerhouse is changing the future. Marketing is in a unique position to guide the executive team in the adoption of B2C channel best practices.

B2C 127

B2C B2B Innovation Decision-making 127

Holden Advisors

FEBRUARY 8, 2022

In the B2C space, value can mean a hundred things from a simple return policy to wonderful product features. What makes these categories even more powerful, is that all of them are areas that CXOs care about. In other words, it’s not only about the experience you provide, it’s about the value you provide.

Customer Experience 312

Customer Experience B2C Publishing B2B 312

Customer Think

NOVEMBER 29, 2022

Someone recently asked me to explain the difference between B2B and B2C marketing strategy. If the organization is a single-person household or a large multinational company, a human is making buying decisions. Who the decision makers are, what they […]. The person didn’t like my answer.

B2C 78

B2C B2B Marketing Decision-making 78

Hubspot Sales

APRIL 6, 2023

B2B ecommerce strategies also differ greatly from B2C (business-to-consumer) ecommerce. In B2B, transactions involve two businesses, while in B2C, businesses sell directly to consumers. A McKinsey survey of close to 3,500 decision makers found that customers want a more personalized experience. In a similar study by HubSpot.

eCommerce 130

eCommerce B2B B2C Retail 130

SBI Growth

AUGUST 16, 2013

Now it is time to make the entire sales organization agile. On the other hand, B2C organizations have been driving this change among consumers. They bring their B2C experiences to their jobs. Drive daily incremental improvement to Make the Number. Selling tactics have less influence on a buyer''s decision.

B2C 131

B2C Decision-making Sales CRM 131

ACT

JANUARY 13, 2023

Managing those relationships is essential for your long-term success, and Customer Relationship Management (CRM) software is a vital tool for handling customer interactions in small and medium companies, whether business-to-business (B2B) or business-to-consumer (B2C). In fact, B2C businesses have unique needs compared to B2B companies.

B2C 52

B2C CRM Software Software 52

Account Manager Tips

AUGUST 10, 2021

84% of B2B decision-makers start the buying process with a referral. 61% of customers make at least one referral. Amplifinity, The State of Business Customer Referral Programs, 2016 B2C companies may have formal referral programs designed by the marketing team. When you ask, make it clear, specific and get to the point.

Decision-making 240

Decision-making Account Management Value Proposition B2C 240

Outbound Engine

DECEMBER 4, 2019

Make Data Cleaning a Routine. Because successful marketing relies on data-driven decision making. If your data is inaccurate, your decisions won’t be much better. If your data is inaccurate, your decisions won’t be much better. Instead, make it your goal to reach your audience on a more personal level.

Small Business 145

Small Business Marketing B2C Media 145

SBI Growth

MARCH 30, 2013

To help you make a decision, let’s break it down below. If Pinterest makes sense, you can download this guide for your next brainstorm session. Pinterest , Not Just B2C. B2C companies leveraging Pinterest have experienced tremendous success driving revenue. Will your potential buyer consume content on Pinterest?

B2B 133

B2B Marketing B2C Internet 133

Zendesk

NOVEMBER 23, 2021

In fact, B2B sales are projected to bring in approximately three times the revenue of B2C sales by 2023. When looking to the future, therefore, it’s important for companies to understand what B2B sales are, what the best B2B strategies are, and how the B2B sales process and cycle differ from B2C sales. What are B2B sales? Close sales.

B2B 98

B2B B2C Suppliers Sales 98

Hubspot Sales

JANUARY 12, 2018

It’s used in both B2C and B2B selling, although more commonly with consumers. It’s a great way to make an impression and show the buyer you’re not a typical salesperson. Put together printed versions of your most popular resources -- reports, blog posts, case studies, etc. -- and send them to the influencer or decision maker.

B2C 145

B2C Insurance B2B Financial Services 145

SBI Growth

SEPTEMBER 17, 2013

Yet many reps struggle to get that critical first meeting with a decision maker. The best sales & marketing leaders are leveraging social selling to make the number. Compared to B2C, most B2B company LinkedIn pages are pretty lame. Make sure you are updating the page regularly – at least once a day.

Marketing 128

Marketing B2C Publishing Decision-making 128

Hubspot Sales

NOVEMBER 9, 2020

Seller-centric focused selling doesn’t play anymore, in either B2B or B2C sales processes. If you pick correctly, you’ll have no problem making 110% of your quota every month. Understand where your prospect is in the decision making process. Engage with key decision makers early in the process. Always be helping.

Decision-making 144

Decision-making Sales Stakeholders B2C 144

SalesPop

MARCH 29, 2021

Thus, you have to be strategic in your targeting because there are usually more than one decision-makers, and you have to target the right company departments. B2B can have the same conversational but not too overwhelming email marketing strategy as B2C. It offers a huge opportunity for international outreach and sales growth.

B2B 98

B2B B2C Logistics Acquisition 98

Hubspot Sales

JUNE 21, 2022

Guided selling is used in both B2B and B2C scenarios, with the primary difference being that B2B approaches often involve direct contact between account managers and business buyers, while B2C solutions typically prioritize data-driven online questionnaires to help funnel customers to the right products. Make it fast.

Software 116

Software Software B2C Decision-making 116

Flevy

JANUARY 10, 2022

Ever more B2C concerns are going all-out to Design Customer-centric organizations. Need for developing a company-wide Operating Model that is able to transform this extensive data into valuable information so as to enable improved Go-to-Market decisions is essential. Plan around Purpose. Functionalize Segmentation.

B2C 111

B2C Banking Profitability Decision-making 111

Hubspot Sales

NOVEMBER 1, 2017

The hardest thing to do when prospecting for new business is to stand out in a sea of salespeople who are constantly calling and emailing decision makers. It means making sure you’re balancing automation and efficiency with personalized selling. They treat the sales process like they’re B2C, not B2B. And it really works.

Sales 145

Sales B2C Decision-making Account Management 145

Hubspot Sales

NOVEMBER 22, 2023

Trends Researcher, Max Iskiev anonymously surveyed 1,477 global sales professionals across B2B and B2C industries to unearth the sales trends, opportunities, strategies, and pain points that could impact businesses in the coming year. Identify bottlenecks, track key metrics, and make data-driven decisions to close deals faster.

CRM 117

CRM Decision-making Sales B2C 117

SBI Growth

MARCH 1, 2013

There are 3 key benefits of taking a stake in Lead Generation: Forecasts are more accurate: You will plan your resources effectively to make the number. Download the Lead Data Dashboard here to ensure your data is accurate and you make the number. Does region affect their decision? Are they a B2B company or B2C?

B2C 124

B2C Decision-making Marketing Media 124

Hubspot Sales

MARCH 27, 2019

You've spent hours prospecting : researching, making warm calls , reaching out via email and on social media. Consumers and companies are more informed than ever and often research potential products and solutions before ever speaking to a sales rep -- this is true for B2B and B2C companies. They haven't done their research.

Value Proposition 138

Value Proposition B2C Decision-making Meetings 138

Nutshell

OCTOBER 2, 2020

B2B vs. B2C. First, it’s important to differentiate between B2B and B2C: B2B stands for business to business , meaning you are a business selling your product or service to another business. B2C stands for business to consumer , meaning you’re selling your products or services directly to a consumer. How old are they?

B2B 99

B2B B2C Media Software 99

Nutshell

AUGUST 21, 2020

To make matters worse, B2B sales require approval from multiple stakeholders in a given company, so adrenaline-purchases by individual customers don’t happen the same way they do in B2C sales. You need to have a straightforward answer to the question: How will this product make my customer more successful? Target users.

Marketing 142

Marketing Onboarding Media B2C 142

Hubspot Sales

AUGUST 22, 2022

To help you tap into these powerful trends and reach your sales goals, we surveyed B2B and B2C salespeople and sales leaders in the U.S., Of course, the strategies used will depend on whether they sell B2B or B2C, so let’s dive into how B2B sales professionals are getting ahead first, then take a look at the top B2C strategies.

B2C 98

B2C Sales CRM B2B 98

Zendesk

AUGUST 24, 2021

It’s a common myth that B2B companies aren’t as focused on customer service as their B2C counterparts. They typically have fewer customers than B2C companies, making it imperative that none of them slip through the cracks. How B2B and B2C customer service differs. How are B2B and B2C customer service different?

B2B 98

B2B B2C Finance Communication 98

Zendesk

MAY 19, 2022

Business to customer (B2C). Business-to-customer (B2C) refers to sales that happen between businesses and individual consumers. B2C sales include your typical purchases from various stores—clothing, furniture, groceries, and everyday essentials. A = Authority: Is the lead a decision-maker with the authority to buy the product?

B2C 99

B2C Sales CRM Profitability 99

Hubspot Sales

AUGUST 6, 2019

So how do you maximize the investment you’re making in sales new hires? To combat this, make sure your new rep’s email account is accessible before the first day. If you’re a B2B company, teach your salespeople what a best-fit company looks like and which contacts they should be trying to make at that company. It takes time.

Negotiation 145

Negotiation Onboarding CRM Sales Training 145

Zendesk

APRIL 18, 2022

B2B lead generation might not be simple, but that doesn’t mean you can’t make it easier. Most of the time, these leads are other companies, and not necessarily individuals as in B2C (business-to-consumer) sales. B2B leads aren’t necessarily harder to find than B2C leads, but they can be much harder to qualify and convert.

B2B 98

B2B B2C Software Software 98