Nutshell

JANUARY 14, 2020

Selling something that your customers will never hold in their hands requires a very specific approach and a whole lot of practice. Essential Software Tools for SaaS Sales. SaaS sales is the process of selling software that customers access through an online portal or website and use to solve a business problem.

Sales 127

Sales Software Software CRM 127

Nutshell

APRIL 29, 2024

Thankfully, there’s a way to streamline your processes and improve your team’s productivity with the help of software for SMBs. FREE GUIDE Best software for accounting and bookkeeping Is your small business making a profit? This accounting software tool for SMBs has a support hub for video tutorials and articles.

Software 71

Software Software Small Business CRM 71

Zendesk

FEBRUARY 7, 2022

It’s ultimately about making sure customers are successful in solving whatever issues they came to your business to help solve. The history of customer support. Customer support was always important. Some experts—and even Google—have a hard time distinguishing between customer support and customer service.

Decision-making 52

Decision-making Customer Experience Insurance Business Growth 52

Geehan Group

JULY 19, 2016

Those kind of words place Customer Success at the crux of SaaS company strategy, so much so that the CS Association advises, “The ultimate strategic goal of the Customer Success role is sustainable corporate profitability and growth. The method is to make your customers as profitable and productive as possible.”

Finance 52

Finance Customer Success Marketing B2B 52

Hubspot Sales

APRIL 23, 2021

HubSpot Growth Platform is a full stack of marketing, sales, and customer service software. It lets you plug in all of your favorite tools so you can manage data, track your customers, and close deals all in one place. Combine Gusto with your accounting software through integrations for Xero, QuickBooks, FreshBooks, and more.

Small Business 95

Small Business Finance Banking eCommerce 95

Apptivo

DECEMBER 10, 2021

Financial services, in general, refers to financial management which in broader terms refers to banking, investment, and insurance. The financial industry in a wider perspective has the capability to operate as an independent organization providing financial services like a financial consultant, financial advisory services, or banking.

Financial Services 98

Financial Services Finance CRM Software 98

Zendesk

MAY 3, 2021

The impact of the last year on customer experience will be long-lasting. Customers have adapted their expectations, teams have learned how to operate remotely, and businesses are ramping up tech adoption as they look for new ways to engage customers while staying connected to each other. Technology & Software.

Prioritization 52

Prioritization Healthcare Manufacturing Retail 52

Insightly

SEPTEMBER 19, 2023

However, the role of CRM in business strategy doesn’t end with customer interaction management — it also plays a crucial part in driving the overall growth and profitability of a business. Project Management: Consulting firms can use CRM software to manage projects efficiently.

CRM 52

CRM Insurance Healthcare Manufacturing 52

Insightly

SEPTEMBER 19, 2023

However, the role of CRM in business strategy doesn’t end with customer interaction management — it also plays a crucial part in driving the overall growth and profitability of a business. Project Management: Consulting firms can use CRM software to manage projects efficiently.

CRM 52

CRM Insurance Healthcare Manufacturing 52

SmartKarrot

APRIL 21, 2022

Customer-centricity is the need of the hour for B2B SaaS (Software as a Service) companies. It is considered the only way to provide a positive customer experience and improve customer loyalty. It needs more than simple customer service. The CCO keeps the customer at the centre of all actions and strategies.

Digitalization 10

Digitalization Customer Life Cycle Cybersecurity Government 10

SmartKarrot

APRIL 21, 2022

Customer-centricity is the need of the hour for B2B SaaS (Software as a Service) companies. It is considered the only way to provide a positive customer experience and improve customer loyalty. It needs more than simple customer service. The CCO keeps the customer at the centre of all actions and strategies.

Digitalization 10

Digitalization Customer Life Cycle Cybersecurity Government 10

ReviewTrackers

DECEMBER 21, 2018

Banks & Credit Unions. Community Service/Non-Profit. Food Banks. Software Development. Sommelier Services. Team Building Activities. Trivia Hosts. Valet Services. Venues & Event Spaces. Videographers. Wedding Chapels. Wedding Planning. Financial Services. Business Financing. Check Cashing/Pay-day Loans.

Food and Beverage 20

Food and Beverage Computers and Electronics Insurance Transportation 20

Deep Insight

DECEMBER 1, 2022

Is Net Revenue Retention (NRR) a good predictor of profitable growth? Net Revenue Retention is not yet a commonly-used financial term in business even though it is a well-known term in Software as a Service (SaaS) companies. Kainos is a high growth, high profit company precisely because its NRR figures are so strong. The reason?

Profitability 52

Profitability Procurement B2B Digital Transformation 52