Arpedio

MARCH 5, 2024

It’s the backbone that sustains client relationships, fosters loyalty, and ultimately drives growth. In this digital age where competition is fierce and customer expectations are soaring, the need for robust account management strategies has never been more pronounced.

Account Management 52

Account Management Management Client Relationships Prioritization 52

Red Star Kim

JUNE 15, 2023

At the start of June I had the pleasure of leading PM Forum ’s “Towards KAM (and ABM) – Helping fee-earners with client relationship management” online workshop. The OnePlace legal client relationship management system was acquired by InTapp in 2019. OnePlace/Intapp Another delegate mentioned he liked using this system.

Key Account Management 130

Key Account Management Account Management Management Client Relationships 130

Red Star Kim

SEPTEMBER 29, 2023

Consistency was another theme as well as the need for clarity of target audiences and the use of various media outlets, preferred digital channels and modes of engagement. How happy are you with your CRM (and integrated mailing, analytics and relationship management capabilities)?

Marketing 130

Marketing Stakeholders Digitalization Communication 130

DemandFarm

MAY 9, 2024

They help you identify key players, understand reporting relationships, and tailor your engagement strategy accordingly. In this blog, we’ll explore the top organizational chart software of 2024, focusing on its features, usability, and how it caters to key account managers like you. What is Org Chart Software?

Key Account Management 52

Key Account Management Account Management CRM Client Relationships 52

Red Star Kim

DECEMBER 5, 2023

There were comments that it was unusual for people to be in the office so face time and in person meetings – where it is easier to develop rapport, trust and solid working relationships – were rare. Geographical and psychological distance can seem larger when in a digital space.

CRM 130

CRM Marketing Interpersonal Skills Client Relationships 130

DemandFarm

JULY 26, 2023

Quality over Quantity: How Focusing on a Select Few Accounts Can Drive Greater Success in Digital Key Account Management As digital Key Account Management grows in relevance, many organizations find themselves confounded by the question of whether obtaining new customers is more important than retaining existing key clients.

Key Account Management 40

Key Account Management Account Management Digitalization Management 40

Red Star Kim

NOVEMBER 8, 2022

So, it seemed appropriate to revisit the topic in the light of recent developments – the return to office working, the accelerating digital revolution, the escalating war for talent and the myriad other challenges facing the profession – all of which place huge demands on leaders. Whether digitally or in person. Digital body language.

Leadership 100

Leadership Emotional Intelligence Remote Working Digitalization 100

Red Star Kim

SEPTEMBER 26, 2022

And where they want to spend more time in the future: 30% digital marketing, content marketing and social media. 30% something else (comments included integrated marketing campaigns and key client programmes). 56% of delegates felt that the digital strategy at their firm really good, 33% average and 11% said that it needed improvement.

Digitalization 147

Digitalization Media Marketing Communication 147

ACT

MARCH 21, 2023

In this blog, we’ll delve deeper into the current professional services market and discuss a few noteworthy industry trends. This could minimise its dependence on professional website development and digital marketing companies. In other words, it’s high time you focused on the digital transformation of business processes.

Digital Transformation 52

Digital Transformation Remote Working Artificial Intelligence Client Relationships 52

Red Star Kim

FEBRUARY 28, 2023

We explored lots of ideas around segmentation, market mapping, emerging private client niches and the creation and use of personas. And looked at how such tools might be applied to both web site SEO strategies and other digital marketing strategies. 50% LinkedIn 30% Blogs 20% Facebook How effective do you find social media?

Emotional Intelligence 130

Emotional Intelligence Management Business Planning Value Proposition 130

Showpad

JANUARY 12, 2020

Automating and digitizing these processes can generate efficiency and effectiveness. But imagine if the rep never had to embark on the unproductive journey at all; that with a few clicks they could access that Sales enablement asset and every other piece of collateral within a single, unified digital ecosystem.

Software 69

Software Software Sales Onboarding 69

Account Management Skills

MARCH 20, 2023

We talk about: – how the roles and the skill sets are different – how they work together on projects and retainers – how they manage the client relationship – what friction points can occur and how they overcome them – their advice for agencies thinking of moving to an AM/PM model.

Digitalization 52

Digitalization Account Management Decision-making Management 52

Arpedio

MARCH 6, 2024

In this blog post, we’ll delve into the intricacies of account management and explore key techniques for mastering this essential aspect of business operations. Understanding Account Management In the realm of business, account management stands as a cornerstone function responsible for nurturing and overseeing client relationships.

Account Management 52

Account Management Management Prioritization Client Relationships 52

Red Star Kim

JUNE 16, 2022

Alongside generating new business directly from clients and developing existing client relationships, referrer management was seen as vital to generate revenue and profit – particularly for those reliant on commercial transactions in B2B and consumer clients in B2C. Telephone skills workshop (kimtasso.com) ).

Management 130

Management Key Account Management Digitalization Communication 130

Red Star Kim

SEPTEMBER 5, 2023

And guidance on making best use of digital training technologies. And an exploration of spaced repetition and spaced learning. Stories aid stickiness. There’s also material on the link between sleep and learning. Training effectiveness It’s always a challenge to measure the return on investment (ROI) in training.

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147

Red Star Kim

APRIL 12, 2023

However, the digital revolution reduced the distinction between B2C (Business to Consumer) and B2B marketing with increasing use of digital marketing throughout the professional services client journey. PM Forum provides dedicated training courses on digital marketing – including social media and digital content production.

Media 130

Media Marketing B2C Stakeholders 130

Showpad

SEPTEMBER 6, 2019

Building an Engaging Digital Footprint at Scale. With help from Marketing, Sales can develop their “digital brand” to add value to client relationships. Our recent blog offers some helpful information and links to get you ready for the event. This article explores these two categories as well as possible solutions.

B2B 45

B2B Client Relationships Sales Digitalization 45

Arpedio

JUNE 2, 2023

How to Ignite Success With Account Plans ← Back to blog Say hello to Account Plans, the secret sauce that transforms ordinary sales strategies into extraordinary journeys of client engagement and revenue growth. In this blog post, we’re diving headfirst into the captivating world of Account Plans.

Account Planning 52

Account Planning Account Management Client Relationships Stakeholders 52

Arpedio

NOVEMBER 17, 2021

Back to blog. Prominent speakers from Pfizer, Siemens, and DHL, just to name a few, gave their best tips for building trust and deepening relationships with your customers, and SAMs and KAMs from around the world came together to explore and discuss the opportunities and challenges that lie ahead. november 17, 2021. November 17, 2021.

Digital Transformation 52

Digital Transformation Account Management Co-Creation B2B 52

Arpedio

NOVEMBER 17, 2021

Back to blog. Prominent speakers from Pfizer, Siemens, and DHL, just to name a few, gave their best tips for building trust and deepening relationships with your customers, and SAMs and KAMs from around the world came together to explore and discuss the opportunities and challenges that lie ahead. november 17, 2021. November 17, 2021.

Digital Transformation 52

Digital Transformation Account Management Co-Creation B2B 52

Arpedio

NOVEMBER 17, 2021

Back to blog. Prominent speakers from Pfizer, Siemens, and DHL, just to name a few, gave their best tips for building trust and deepening relationships with your customers, and SAMs and KAMs from around the world came together to explore and discuss the opportunities and challenges that lie ahead. november 17, 2021. November 17, 2021.

Digital Transformation 52

Digital Transformation Account Management Co-Creation B2B 52

ACT

AUGUST 24, 2022

No matter what size your business is, chances are you can benefit from better efficiency through marketing and workflow automation as well as easy access to all of your client information in one place. Forrester Research reports that financial advisors can improve prospect-to-client conversion rates by up to 300% when they use CRM.

CRM 52

CRM Financial Services Client Relationships Media 52

Mercuri International

MARCH 28, 2023

In our series of three short blog posts, we’ll be taking a look at some of the key issues facing HR as they navigate the increasingly complex landscape of 2023. In our first, we take a look at the concept of ‘trust’ – and what it really means for team building and effective sales.

Remote Working 52

Remote Working Client Relationships Facilitation Communication 52

Insightly

SEPTEMBER 19, 2023

However, there are some general strategies by industry/vertical that we will examine in this blog post. An efficient e-marketing and customer relationship management strategy is practically a necessity for nearly any kind of modern business. CRM enables these firms to manage and nurture these relationships effectively.

CRM 52

CRM Insurance Healthcare Manufacturing 52

Insightly

SEPTEMBER 19, 2023

However, there are some general strategies by industry/vertical that we will examine in this blog post. An efficient e-marketing and customer relationship management strategy is practically a necessity for nearly any kind of modern business. CRM enables these firms to manage and nurture these relationships effectively.

CRM 52

CRM Insurance Healthcare Manufacturing 52

Red Star Kim

OCTOBER 16, 2023

While the delegates had some exciting mountain climbing, sailing and diving adventures to report – they observed that often their people focused on digital events and tended to be “chained to desk ”. And to know when to cut their losses and move onto other potential referrer relationships.

Management 130

Management Emotional Intelligence Onboarding Communication 130

PandaDoc

MAY 28, 2024

Let’s delve into the pivotal role consultative selling plays in fostering meaningful client relationships and driving long-term business success. The sales rep researches the client and discovers they are a senior VP of IT operations at a large enterprise. Even unqualified leads may turn into revenue later down the line.

Sales 52

Sales e-Learning Healthcare Software 52

Arpedio

AUGUST 24, 2022

Back to blog. Account planning, also known as strategic account planning, sales account planning, or a key account plan - yes, there’s plenty of ways to put it, but it all boils down the process of creating a consistent strategy for gathering information and mapping out essential details on your most valued client or a new prospect.

Account Planning 52

Account Planning Account Development Management Account Management 52

PandaDoc

APRIL 3, 2023

This means the inside sales process relies on digital communication, as well as phone calls. Improved client relationships While inside sales teams would typically use dedicated CRM software , outside salespeople still do plenty of customer relationship management without relying on technology. appeared first on Blog.

Sales 52

Sales Decision-making Client Relationships Software 52

Arpedio

JANUARY 11, 2023

Back to blog. In this blog, we’ll break down the concept of account management, and why it’s so important in order to drive a successful business in today’s increasingly complex B2B industry. It’s his or her job to keep a cool overview and pull the right strings to maintain healthy and beneficial relationships that last.

Account Management 52

Account Management Management Key Account Management B2B 52

Red Star Kim

FEBRUARY 6, 2023

Vuture – his first martech contribution in the digital marketing space – is a recognised and trusted system for many professional services firms. Data is the lifeblood of both traditional and digital marketing. Although HubSpot has suggested the figure is closer to 22% with data from 2013-14 Database Decay Simulation (hubspot.com) ).

Marketing 26

Marketing Artificial Intelligence CRM Digitalization 26

Apptivo

OCTOBER 21, 2021

So it makes sense that anything that can improve a business’ relationship with existing and incoming customers is a worthy investment. And that’s why client relationship management tools or CRM tools have been on the rise. A cornerstone of any digital tool is its ability to automate repetitive tasks. Set up automation.

CRM 98

CRM Healthcare Digital Transformation Software 98

Deep Insight

NOVEMBER 29, 2021

This blog is a shortened version of an article entitled The CX Factor which originally appeared in the October 2021 edition of Modern Lawyer , published by Globe Law and Business. There’s a lot of talk at law firms about client relationships. But for many clients these can still seem hollow words based on one-way relationships.

Client Relationships 52

Client Relationships Leadership Decision-making Procurement 52

Nutshell

MAY 21, 2024

This blog post covers everything you need to know about building your financial service tech stack, including the core software categories, top options per category, and how to get started. Explore Nutshell’s Features Cybersecurity Investing in cybersecurity software is a must to protect your business assets and those of your clients.

Financial Services 71

Financial Services Software Software Cybersecurity 71

PandaDoc

APRIL 24, 2023

After all, the best digital sales enablement tools are only as good as the team using them. Have you synced with marketing , sales, CX, product teams, and your customers to map out the most effective digital journey? Blog posts Blog posts and articles are probably what most people think of as sales enablement content.

Sales 52

Sales e-Learning Onboarding Software 52

PandaDoc

APRIL 26, 2023

That will broaden client relationships beyond the initial account acquisition. However, the prospect of losing a stable part of a monthly revenue will encourage your sales reps more than anything to capitalize on positive client connections, increasing the longevity of your client accounts.

Sales 52

Sales Government Retail Acquisition 52

PandaDoc

APRIL 5, 2023

It also affects clients, partners, distribution channels, and other parties involved. The ultimate goal is to enable salespeople to focus on closing deals and developing client relationships and spend less time on routine tasks. Disclaimer PandDoc is not a law firm, or a substitute for an attorney or law firm.

Sales 52

Sales Logistics CRM Prioritization 52