Strategic Account Management Association

OCTOBER 26, 2021

The executive sponsor has a critical role in creating and driving the needed shift in mindset and being accountable for its deployment and execution through employee and voice-of-customer feedback. In our current reality, this leadership skill is necessary to survive. Empathy can be used to listen as well as communicate.

Account Management 520

Account Management Co-Creation Leadership Procurement 520

Red Star Kim

DECEMBER 7, 2023

However, NLP (Neuro Linguistic Programming) has arisen a few times at recent training workshops so I thought I would publish the review as a blog post. Maybe I have read too many business skills books to get enthusiastic about any one volume now. This book review was published in Magazine – PM Forum way back in 2008.

Emotional Intelligence 130

Emotional Intelligence Publishing Communication Negotiation 130

Red Star Kim

JULY 25, 2023

It is a toolbox of essential mental health life skills. And this book is one of them – a mental health toolbox full of life skills to manage emotions in a healthy way, build self-awareness and resilience and grow. Allow feelings to unfold and be expressed and use self-soothing and grounding skills.

Decision-making 246

Decision-making Emotional Intelligence Management Construction 246

Red Star Kim

JUNE 20, 2022

So here is a book review of Coaching skills: A handbook by Jenny Rogers. Skilled language of coaching. Asking the right questions, phrasing your comments in just the right way…this is a prime coaching skill”. My views on Coaching skills: A handbook by Jenny Rogers.

Client Relationships 130

Client Relationships Facilitation Brainstorming Meetings 130

Mike Kunkle

NOVEMBER 21, 2023

Here is a summary: Skill Gaps: One of the most prominent hurdles is the significant skill gaps within the newly formed “Big Game Hunters” team. This shift from account management to proactive hunting for new business requires a fundamentally different skill set (and possibly a different make-up or Sales DNA).

Acquisition 272

Acquisition Sales Decision-making Account Management 272

Red Star Kim

JANUARY 26, 2024

Delegates reported things that affected their confidence such as: anxiety, serious illness, mental health diagnoses, difficulties juggling work and personal life, not making as much progress in their career as hoped, feeling overwhelmed, receiving challenging feedback and returning to work after maternity leave. No one is perfect!

Meetings 130

Meetings Digitalization Communication Management 130

Mike Kunkle

OCTOBER 8, 2023

Sales enablement equips the sales force with the mindsets, knowledge, skills, and tools to generate their own leads, convert marketing/demand gen leads, and turn both leads into opportunities they can win. Feedback Loops: Closing the Loop for Continuous Improvement Customer Experience is a two-way street.

Customer Experience 277

Customer Experience Decision-making Profitability Marketing 277

MDI Training

JANUARY 24, 2024

Click below to access our AI-generated version of this blog article! Today, for the first time, I would like to allow him to share his experience as a co-trainer in the seminars with me in his blog post. Today I’m writing my first blog post, and I’m excited – even though I’m only made of fabric!

Artificial Intelligence 52

Artificial Intelligence Digital Transformation Management Leadership 52

MDI Training

DECEMBER 4, 2023

Click below to access our AI-generated version of this blog article! We have therefore identified areas for action: we want to support employees in their career planning and career steps , provide feedback and performance management frameworks, and create a learning experience offering. So you join the platform.

Artificial Intelligence 105

Artificial Intelligence Digital Transformation Leadership Digitalization 105

Brooks Group

MARCH 21, 2024

By continuously improving your team’s discovery questioning skills, your sales professionals will be better equipped to uncover valuable insights, build stronger rapport with prospects, position your solutions more effectively, and close more deals. Here are seven ways you can find out whether your team has the selling skills it needs: 1.

Sales 91

Sales Sales Training Decision-making Value Proposition 91

Hubspot Sales

OCTOBER 9, 2019

Just like Liam Neeson in " Taken ," to be a successful salesperson, you need to have a particular set of skills. As your sales process evolves, it's important to keep your skills relevant and up to date. So, how can you improve your sales skills? Aja Frost, HubSpot Sales Blog contributor, writes about it in this blog.

Sales Training 138

Sales Training Sales Decision-making Communication 138

MDI Training

JANUARY 29, 2024

Click below to access our AI-generated version of this blog article! Personalized coaching and feedback: AI-driven platforms can provide personalized coaching to leaders based on their specific strengths and weaknesses in emotional intelligence. Recommendations can be based on ongoing assessments and feedback. Enjoy reading!

Emotional Intelligence 52

Emotional Intelligence Artificial Intelligence Digital Transformation Leadership 52

Red Star Kim

FEBRUARY 1, 2024

The panel discussion that followed commented on: huge pockets of difference in sentiment, lots of unknowns across the board, the need for martech to be used beyond the MBD team, the need for everyone to skill up and the need for a cross-functional approach to AI during the ideation and experimentation phases.

Marketing 130

Marketing Leadership Profitability Digitalization 130

MDI Training

DECEMBER 4, 2023

Click below to access our AI-generated version of this blog article! In an exclusive interview with Niels Cimpa , learning coach and AI expert, we explore how AI can be integrated into leadership development and what new skills will become increasingly important in an AI-driven world. Do you prefer to listen to this article?

Leadership 104

Leadership Artificial Intelligence Digital Transformation Digitalization 104

Red Star Kim

OCTOBER 13, 2023

Preparing M&BD professionals for the future – learning, skills and knowledge transfer. She reflected that studying law at university doesn’t equip you with skills on client care and relationships. Our participants were from junior and senior roles at legal, accountancy and consultancy firms.

Supply Chain 162

Supply Chain Emotional Intelligence Construction Innovation 162

Red Star Kim

JANUARY 28, 2024

And we talked about the need for leaders to listen with their eyes as well as their ears (using non-verbal communications skills Non-Verbal Communication (NVC) – the basics (Video) (kimtasso.com) ). Coaching was regarded as a particularly important skill set for leaders and change managers. Why is change so difficult?

Emotional Intelligence 130

Emotional Intelligence Leadership Management Facilitation 130

Mike Kunkle

JULY 21, 2018

Done well, it’s one of the very best ways to train, coach, and improve skill levels. It’s good for initial practice of a skill. It’s less optimal for providing feedback, unless the person playing the customer role can take notes or record the role play. Consider this advice ubiquitous, for all the below types of role play.

Construction 130

Construction Sales Onboarding Sales Management 130

Brooks Group

FEBRUARY 23, 2024

Qualifying prospects is one of the selling skills every great sales professional relies on. How to Improve Prospect Qualification Skills Implementing a robust qualification process and training sales professionals to identify and prioritize qualified leads effectively can help you avoid these downsides.

Prioritization 81

Prioritization Sales Training Sales Construction 81

Red Star Kim

JULY 17, 2023

How to feel more confident Build your self-esteem – There were many tools to help you build your self-belief and self-esteem: list your strengths and achievements, develop a more positive internal dialogue and keep a note of positive feedback received. Although setting and keeping boundaries can be challenging.

Communication 130

Communication Meetings Financial Services Government 130

Arpedio

OCTOBER 17, 2023

How to build a winning account management team Account Management Software ← Back to blog A winning account management team can be your secret weapon to supercharge your company’s growth and customer satisfaction. Performance feedback: Offer regular feedback and constructive criticism to help team members continuously improve.

Account Management 52

Account Management Management Client Relationships Emotional Intelligence 52

Mike Kunkle

AUGUST 30, 2023

And it’s true that we can provide all the foundational knowledge, tools, and skills training, and a sales force that’s poorly led may not maximize what they’re given or improve results. We need to be able to get input from these teams and incorporate their feedback into their plans. But it’s all about behavior change.

Leadership 262

Leadership Stakeholders Decision-making Sales Training 262

Red Star Kim

NOVEMBER 18, 2022

PM Conference Report 2022: Strategy implementation, Employer Value Propositions (EVP), Storytelling and Client Feedback. Share storytelling skills. Focus, purpose, fostering belonging, listening skills, leveraging strengths and managing energy were key themes. The event took place on September 29 th 2022. Closing thoughts.

Value Proposition 130

Value Proposition Procurement Innovation Leadership 130

Red Star Kim

SEPTEMBER 5, 2023

on product knowledge), skills or operational training or promoting attitude or behaviour change. Soft skills It’s jam-packed with research evidence, so you know the information is reliable. There’s a suggestion that we stop talking about soft skills and refer to them instead as “valuable intelligences”.

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147

Hubspot Sales

NOVEMBER 8, 2023

Transitioning into a leadership role requires a whole new set of skills and strategies. In this blog post, we'll explore 14 essential best practices and tips from experienced sales managers at HubSpot. Your skill as a manager is only as good as your foundation. Best Practices for Sales Managers 1.

Sales Management 101

Sales Management Management Energy and Utilities Emotional Intelligence 101

Red Star Kim

AUGUST 11, 2022

The standard describes the knowledge, established norms, processes, tasks and skills necessary for change management practitioners. Develop feedback mechanisms to monitor performance. There are appendices on: ACMP Statement of Change Management (including a list of knowledge and skill areas). This version is from 2019.

Management 130

Management Stakeholders Digital Transformation e-Learning 130

Red Star Kim

JANUARY 16, 2023

43% Lack of skills and talent. The importance of the lack of skills and talent – whether in candidates or existing staff – is an interesting observation. Develop people’s skills and capabilities. Obtaining feedback from clients. Skills development for your team. New skills (especially data analytics and digital).

Marketing 130

Marketing Co-Creation Government Artificial Intelligence 130

Arpedio

DECEMBER 18, 2023

Quality content can be in different formats, including blogs, case studies, whitepapers, and videos. It’s essential to identify gaps in the knowledge and skills of the sales team and design training programs to address them. Feedback Loops A feedback loop is crucial for the continuous improvement of Sales Enablement practices.

Sales 52

Sales Business Growth Organization Marketing 52

Brooks Group

OCTOBER 18, 2023

Best Practice #1: Deliver Structured Evaluation and Feedback Best Practice #2: Develop Skills With One-on-One Meetings Best Practice #3: Build a Culture With Team Meetings Best Practice #4: Observe Sales Professionals in Action Best Practice #5: Create Career Roadmaps What is Sales Coaching? Structure feedback.

Sales Management 79

Sales Management Management Sales Meetings 79

Red Star Kim

FEBRUARY 14, 2023

At the start of February it was a full house of delegates from accountancy, law and consultancy firms (including from Hong Kong) at the PM Forum ’s “Coaching and Consulting skills for marketing and business development professionals”. Delegate views and poll results are shown below. Here’s 10 Things To Look For.

Emotional Intelligence 130

Emotional Intelligence Marketing Stakeholders Communication 130

Red Star Kim

MARCH 1, 2024

Questioning skills) (kimtasso.com). Persuasion is reliant on various skills and techniques such as storytelling. And they may either be reluctant to reveal their lack of skill or be unaware of it. Be alert to indications that they are unfamiliar with the process or lack the necessary skills, confidence or experience.

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

Brooks Group

OCTOBER 11, 2023

You want them to speak on a topic that’s relevant and valuable to your team, so ideally, they bring experience in sales and knowledge about sales approaches and skill sets. Work with your marketing team to promote the speaker externally in a press release, blog post, and social media posts. But there’s one more step.

Sales 93

Sales Sales Training Meetings Media 93

Arpedio

MAY 23, 2023

Sales Coaching – Make Every Sales Rep a Top Performer ← Back to blog Coaching sales reps is vital! And therefore, this blog post is going to be all about sales coaching: What is it, what’s the value, and what does it take to make every sales rep a top performer. How to Enable Every Sales Rep to Become a Top Performer?​

Sales 52

Sales Account Management Stakeholders CRM 52

Arpedio

MARCH 6, 2024

In this blog post, we’ll delve into the intricacies of account management and explore key techniques for mastering this essential aspect of business operations. Solicit Feedback: Gather feedback from clients to gauge their satisfaction with account management efforts and identify areas for improvement.

Account Management 52

Account Management Management Prioritization Client Relationships 52

Mike Kunkle

NOVEMBER 23, 2023

This is a complex topic that is beyond the scope of one blog post, but I will do my best to provide a solid kickstart for you and offer what I hope will be some helpful perspective and good resources to continue to pursue. Consider all the feedback from above. Collect data on those metrics.

Sales 258

Sales Finance Decision-making Profitability 258

Brooks Group

SEPTEMBER 14, 2023

Sales coaching gives sales professionals the mentoring they need to resolve critical skills competency gaps and be more productive. Start with Probing Questions An effective coaching dialogue begins with probing questions that uncover performance blockers, obstacles, or skill gaps. Why Is Sales Coaching Important for Revenue Growth?

Sales 91

Sales Sales Training Sales Management Onboarding 91

Brooks Group

JUNE 2, 2023

Knowing the answer to that will show you where to focus on skills training and coaching. Step 2- Identify Challenge Areas Based on the information you gathered in Step 1, determine where skill gaps exist. Soliciting feedback will also make your reps more receptive to any sales action plan training or coaching you move forward with.

Sales Training 70

Sales Training Sales Negotiation Meetings 70

Brooks Group

MAY 9, 2024

Asking consultative sales questions is a critical skill many sellers overlook in their rush to close. In a recent webinar, Sales Questioning Skills That Win More Deals , The Brooks Group Director of Sales Effectiveness Corey McKizzie and I shared the most effective sales questioning approaches for better sales discovery.

Sales 52

Sales Decision-making Sales Training Facilitation 52