Remove the-power-of-why
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The Power of Closing the Feedback Loop: Why It Matters

Customer Think

Imagine you visit a store and buy some items and then you receive a survey asking you about your experience at the store. You fill out the survey and give some feedback, but then you don’t hear anything back from the store. That can be frustrating, right? One key way to improve the customer experience […]

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23 of the Best Learning and Development (L&D) Blogs

CMOE

Lean on these 23 best learning and development blogs to gain insights on elevating L&D at your organization. Lean on these 23 best learning and development blogs to gain insights on elevating L&D at your organization. eLI’s blog discusses topics that focus on improving the professional learning experience.

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Why are questions so important? (Questioning skills)

Red Star Kim

Why are questions so important? Toddlers are well-known for responding to everything with “ Why?” Curiosity is a super-power. I’ve explored the reasons why curiosity is to important and valuable to us: What is curiosity and why is it important in business relationships? Questioning skills). Video) (kimtasso.com).

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The power of digital signage: Why in-store touch points can revolutionise the customer experience

Customer Think

We’re living in a world dominated by the visual medium. The surge in reels, memes and TikTok has only furthered the desire for quick, eye-catching content to inform, entertain and guide people. It’s how the eCommerce landscape functions.

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Sales Targeting Toolbox for Professional Services Firms

Red Star Kim

Why are segmentation and targeting critical to marketing and business development success? At the recent Business Development for Professionals – 2024 Virtual Conference – MBL Seminars I presented a session entitled “Supporting Fee-Earners in Sales Targeting”. The second question is “ Where will we play?”.

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Video Blog: Change Management Best Practices

SalesGlobe

And why is it so important to everybody? And if it’s so important, why do companies shy away from it? Hi my name is Gail Wright, and I am a consultant with SalesGlobe. And I have with me today my friend and former colleague, Allison Tignor, who is a change management consultant. Allison Tignor . Sure, absolutely. Gail Wright .

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How to engage fee-earners in the M&BD planning process?

Red Star Kim

Challenge assumptions – Why do we need fee-earners to engage in the M&BD planning process? Why do we need fee-earner involvement in the M&BD planning process? Why do we need fee-earner involvement in the M&BD planning process? So here are ideas on how to engage fee-earners in the M&BD planning process.