ProlifIQ

JUNE 21, 2023

By focusing on these key accounts, businesses can get more return on investment and establish long-term partnerships. A successful strategic account management strategy begins with a deep understanding of the role strategic accounts play in an organization’s success.

Account Management 52

Account Management Management Account Planning Stakeholders 52

Planview

DECEMBER 8, 2021

The only problem may be that you’re getting little engagement from senior management, and they hold the keys to driving positive and enduring change in the organization. Agile enables empowered and motivated teams that are connected to effective strategy, deliver at speed, and ultimately drive business growth.

Government 111

Government Leadership Stakeholders Decision-making 111

SmartKarrot

MAY 12, 2023

To effectively implement KAM, businesses must follow a series of processes designed to maximize the value of these relationships. This article will discuss the top 8 Key Account Management processes that can help organizations drive sustainable growth.

Key Account Management 10

Key Account Management Account Management Business Growth Value Proposition 10

ProlifIQ

JUNE 21, 2023

Additionally, an effective account plan identifies key stakeholders within the account, including decision-makers and influencers. Understanding the roles and priorities of these stakeholders allows sales representatives to engage with them strategically and build stronger relationships.

Account Planning 52

Account Planning Value Proposition Account Management Stakeholders 52

Arpedio

FEBRUARY 14, 2024

By implementing strategic account planning , businesses can gain a deeper understanding of their customers’ needs, set clear objectives, and develop effective strategies to meet those objectives. Relationship Building Nurturing and strengthening the relationship with key stakeholders through effective communication and value delivery.

Account Planning 52

Account Planning Account Management Value Proposition Stakeholders 52

Arpedio

FEBRUARY 14, 2024

By implementing strategic account planning , businesses can gain a deeper understanding of their customers’ needs, set clear objectives, and develop effective strategies to meet those objectives. Relationship Building Nurturing and strengthening the relationship with key stakeholders through effective communication and value delivery.

Account Planning 52

Account Planning Account Management Value Proposition Stakeholders 52

Arpedio

APRIL 30, 2024

Understanding Account Growth Strategy In this section, we will take a closer look at the intricacies and purpose of account growth strategy. Understanding how to effectively implement this strategy is crucial for long-term success in maximizing your business growth and revenue.

Account Growth 52

Account Growth Client Relationships Business Growth CRM 52

Arpedio

DECEMBER 15, 2023

At its core, account management is all about ensuring customer satisfaction and driving business growth through effective client management. In this section, we’ll delve deeper into the meaning and importance of account management for businesses of all sizes.

Account Management 52

Account Management Management Client Relationships Negotiation 52

Arpedio

JANUARY 4, 2024

As businesses vie for market dominance, an articulate account strategy empowers organizations to deepen customer relationships and scale their operations effectively. By understanding and implementing the basics of account mapping, organizations are better positioned for success in their sales endeavors.

B2B 52

B2B Sales Decision-making CRM 52

Arpedio

JANUARY 5, 2024

Today, effective relationship management is about understanding and aligning with customer goals, creating experiences that foster loyalty, and leveraging relationships to drive business growth. It’s a nuanced art that balances empathy, strategy, and business acumen.

Management 52

Management Emotional Intelligence Client Relationships Sales 52

Flevy

MARCH 26, 2024

The importance and usefulness of business frameworks in the consulting world—especially among the global strategy firms—cannot be overstated. For consulting firms, these frameworks are part of the bread and butter that enable them to consistently deliver value to client organizations across industries and geographies.

Customer Experience 52

Customer Experience Digitalization Digital Transformation Organization 52

Arpedio

JANUARY 5, 2024

In an evolving business landscape where customer demands are as diverse as they are complex, implementing effectual customer retention strategies demands an in-depth understanding of these pivotal roles. The amalgamation of account management and customer success shapes a customer-centric culture that resonates throughout the organization.

Account Management 52

Account Management Customer Success Management Energy and Utilities 52

Arpedio

MARCH 26, 2024

Pre-sales strategy refers to the set of activities, processes, and methodologies that organizations employ to engage with potential customers before the actual sales transaction takes place. By understanding customer pain points and objectives, organizations can tailor their offerings to deliver maximum value and relevance.

Value Proposition 52

Value Proposition Prioritization Sales Organization 52

Arpedio

MARCH 6, 2024

Understanding Account Management In the realm of business, account management stands as a cornerstone function responsible for nurturing and overseeing client relationships. Its primary objective is to cultivate mutually beneficial partnerships with clients or customers, ensuring their needs are met while driving business growth.

Account Management 52

Account Management Management Prioritization Client Relationships 52

Arpedio

OCTOBER 17, 2023

Team building activities: Organize team-building activities and events to strengthen bonds and enhance collaboration. Professional development opportunities: Offer opportunities for career advancement and personal growth, making the workplace more rewarding. Superior together.

Account Management 52

Account Management Management Client Relationships Emotional Intelligence 52

ACT

FEBRUARY 28, 2024

Truly innovative companies use customer feedback loops to inform their critical product decisions and create a roadmap for business growth. In this article, we’ll describe the different stages of these customer feedback loops and show you how to create one for your business.

Decision-making 52

Decision-making CRM Customer Experience Innovation 52

PandaDoc

DECEMBER 19, 2022

B2B sales organizations may often find that this process is highly time-consuming and requires significant investments in manual labor. In many cases, just initiating the first contact doesn’t deliver any business growth. Sales prospecting acts as the first stage in the sales process. Step 4: Engineer an effective first touch.

B2B 98

B2B Sales Decision-making Publishing 98

ACT

MAY 16, 2023

Human civilization’s continuous pursuit of growth. And it’s for this reason that you need to start thinking of sustainability, especially as a small business owner pursuing business growth. What is a business sustainability plan? The first thing you need to do is create a sustainability plan.

Small Business 52

Small Business Supply Chain Energy and Utilities Manufacturing 52

DemandFarm

MAY 25, 2023

Scenario 3: Before: Brendon is trying to find the best contact within an important clients organization. He must now call and find out if any of these stakeholders are still relevant to the task he needs to do. He is so pleased to be able to see, at one glance, all the key stakeholders in his key account.

Account Management 52

Account Management Digitalization Key Account Management Digital Transformation 52

SmartKarrot

OCTOBER 3, 2023

This helps in keeping relevant stakeholders informed without having to ask for data and progress, thus improving the quality of customer interactions. The playbook serves as a tool for standardizing procedures, ensuring consistent service quality, and fostering customer relationships that lead to business growth.

Customer Success 19

Customer Success Management Account Growth Stakeholders 19

Insightly

SEPTEMBER 27, 2023

CRM extends beyond merely tracking transactions; it involves leveraging technology to gather valuable insights about customers’ preferences and behaviors, enabling businesses to anticipate their needs better. CRM allows organizations to implement targeted marketing campaigns catering to individual clients’ interests.

CRM 52

CRM Onboarding Brainstorming Software 52

Insightly

SEPTEMBER 27, 2023

CRM extends beyond merely tracking transactions; it involves leveraging technology to gather valuable insights about customers’ preferences and behaviors, enabling businesses to anticipate their needs better. CRM allows organizations to implement targeted marketing campaigns catering to individual clients’ interests.

CRM 52

CRM Onboarding Brainstorming Software 52

Arpedio

OCTOBER 24, 2023

In the ever-evolving landscape of business and decision-making, staying ahead of the curve requires a strategic approach. Enter the SWOT analysis—a time-tested tool that empowers organizations and individuals alike to assess their strengths , weaknesses , opportunities , and threats. Set clear objectives: Define your objectives.

Decision-making 52

Decision-making Account Management Prioritization Software 52

SmartKarrot

JANUARY 11, 2022

Role: Vice President of Customer Success Location: Remote, United States Organization: Parley Pro As a Vice President of Customer Success, you will drive customer success outcomes and increase lifetime value. Partner with key customer stakeholders to educate them on the optimal ways to implement and use Moss’ products and services.

Customer Success 19

Customer Success Stakeholders Government Negotiation 19

SmartKarrot

APRIL 28, 2023

Role: VP of Customer Success Location: Reading, England, United Kingdom (On-site) Organization: Redstor As a VP of Customer Success, you’ll be making sure our consumers are completely satisfied with our goods and services is your responsibility as our newly created Vice President of Customer Success.

Customer Success 19

Customer Success Digitalization Stakeholders Onboarding 19

Arpedio

FEBRUARY 27, 2024

As businesses strive to differentiate themselves and establish long-term success, the concept of relationship selling has emerged as a critical component of sales excellence. What is Relationship Selling? Relationship selling goes beyond the traditional transactional approach to sales.

Prioritization 52

Prioritization Communication Software Software 52

Miller Heiman Group

JANUARY 9, 2020

As fundamental as training is to an organization’s success, I believe we need to broaden sales enablement’s impact in organizations. On a complex journey like this, organizations will stub their toes, especially if they haven’t gone through a transformation before. You’ll have to pivot.

Sales 63

Sales Logistics Finance Sales Training 63

SmartKarrot

MAY 10, 2023

Role: Customer Success Manager Location: Phoenix, AZ, United States (Remote) Organization: Freestar As a Customer Success Manager, you’ll have positive Attitude. Stakeholder engagement in the change management process can be encouraged by sharing plans and strategies for change with them.

Customer Success 19

Customer Success Client Relationships Stakeholders Onboarding 19

SmartKarrot

FEBRUARY 8, 2023

Role: VP Customer Success Location: United States (Remote) Organization: Unifyed As a VP of Customer Success, you’ll drive Customer Success Outcomes. Drive new business growth through greater advocacy and reference-ability. Coach and develop direct reports for growth and development.

Customer Success 19

Customer Success e-Learning Retail Customer Experience 19

SmartKarrot

OCTOBER 7, 2021

Role: VP of Customer Success Location: Miami, FL, US Organization: AutoLeadStar As a VP of Customer Success, you will provide the front-line relationship for a select group of customers on an ongoing basis, and liaise with external and internal stakeholders as needed.

Customer Success 19

Customer Success Stakeholders Onboarding Business Growth 19

SmartKarrot

NOVEMBER 10, 2022

Role: Director – Customer Success Location: New York, NY (Hybrid) Organization: Rokt As a Director of Customer Success, you will be mastering the functionality of the platform, and utilizing the insights and data to optimize campaigns across your portfolio to deliver on individual and client KPIs. Apply here: [link].

Customer Success 19

Customer Success Onboarding Client Relationships Stakeholders 19

SuperOffice

AUGUST 1, 2022

40% of businesses miss their revenue targets. Interestingly, the same report shows that only 21% of underperforming organizations are aiming to increase the average sale price for deals. To close larger deals, you need to revisit and adjust the whole business strategy – from brand positioning to marketing and sales campaigns.

Decision-making 117

Decision-making Prioritization B2B Marketing 117

SmartKarrot

MARCH 24, 2022

Role: Customer Success Director Location: Remote, New York, United States Organization: impact.com As a Customer Success Director, you will be delivering world-class support to the top clients. Partner with the Sales organization to uncover and capitalize on upsell and expansion opportunities.

Customer Success 19

Customer Success Government Account Growth Facilitation 19

SmartKarrot

AUGUST 24, 2021

Role: VP Customer Success Location: Remote, United States Organization: SocialChorus As a VP of Customer Success, you will create a vision and strategic plan for leading Customer Success teams with delivering a scalable best-in-class customer journey for the 500+ global customers that maximizes revenue and retention.

Customer Success 19

Customer Success Stakeholders Account Strategy Business Growth 19

SmartKarrot

MAY 18, 2022

Role: Senior Director, Customer Success Location: Remote, United States Organization: Coursera As a Senior Director of Customer Success, you will meet and exceed quarterly renewal bookings and revenue growth goals. Identify and engage with additional client contacts to support business growth.

Customer Success 19

Customer Success Customer Life Cycle Account Planning Client Relationships 19

SmartKarrot

OCTOBER 22, 2021

Role: Customer Success Director Location: Remote, Texas, United States Organization: Juniper Networks As a Customer Success Director, you will manage the customer experience with recurring meetings to supervise related activities and outcomes. Sustain business growth and profitability by maximizing value.

Customer Success 19

Customer Success Facilitation Onboarding Customer Experience 19

SmartKarrot

OCTOBER 5, 2023

Designing and implementing the perfect playbook for managing large-scale clients is crucial to ensuring consistent customer experience and business growth. Left to itself, organizations remain dependent on individual account manager(s) passion and drive which does not lead to consistent results.

Account Management 10

Account Management Management Value Proposition Stakeholders 10