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Roles, satisfaction and aspirations of Marketing and Business Development (M&BD) Assistants

Red Star Kim

Many reported that their M&BD team spanned numerous specialist teams including: marketing communications, digital marketing, events and design. Events ranged from major conferences for 300+ people to seminars and webinars for around 30 to small group entertaining. One delegate was organising a Poker Night that evening.

Marketing 130
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How Marketing and Business Development (M&BD) Assistants can shine – Develop knowledge and skills, build personal brand and increase visibility

Red Star Kim

The session comprises three elements: marketing and business development fundamentals, practical marketing communication and business development skills and growing your career. One delegate question was “ What tips to engage fee earners with investing time and data into the CRM systems?”. How do you stand out from your peers?

Marketing 130
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Insights into the needs of the latest generation of M&BD Assistants

Red Star Kim

Firms must ensure that internal communications and team cohesion are high on their agenda to ensure M&BD folk feel engaged. 11% supporting internal communications. 11% supporting internal communications. And where they want to spend more time in the future: 30% digital marketing, content marketing and social media.

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Customer life cycle in CRM

Insightly

In today’s digital age, customer relationship management (CRM) systems have made it easier for businesses to manage the entire customer journey from acquisition to loyalty. The customer life cycle in CRM encompasses all stages of the customer journey, from initial awareness to post-purchase loyalty.

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Do independent financial advisors really need CRM?

ACT

If you’re an independent financial advisor , you might wonder if you really need customer relationship management ( CRM ) software. Forrester Research reports that financial advisors can improve prospect-to-client conversion rates by up to 300% when they use CRM. Deliver more impactful communications with email marketing.

CRM 52
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The Wild West, Cher and Covid – Reflections from a Referrer Management workshop (June 2022)

Red Star Kim

This prompted a host of discussions on engagement, internal communication, stakeholder buy-in, organisational culture and changing behaviour. This linked into various conversations on promoting internal referrals (cross-selling) through a variety of internal communications, internal marketing, training and monitoring methods.

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Referrer Management – Capacity and Capability

Red Star Kim

Most commented on the data challenges of referrer management – although accountants using PracticePortal were happy with their CRM. Sharing some CRM horror stories felt like much-needed therapy. There were the staples of emails, webinars with external speakers, networking and team-on-team socials. amongst us. Sharing is caring?