Red Star Kim

MARCH 1, 2024

This is challenging as everyone is time poor and most communications are digital. And we know that face-to-face communication is most effective in building relationships. Time for informal, social engagement – so important for getting to know people – has reduced. Everyone is different.

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

Red Star Kim

MAY 2, 2023

Following my past research (some of which was published in my 2020 book Essential soft skills for lawyers (kimtasso.com) ) I keep an eye out for the latest information relating to the soft skills (particularly leadership skills) most in demand and how these relate to the professional services sector.

Emotional Intelligence 130

Emotional Intelligence Leadership Decision-making Publishing 130

Brooks Group

APRIL 9, 2024

Bigger deals usually mean bigger committees, which present unique challenges compared to selling to an individual decision maker or even a small group. Lack of clear authority, conflicting priorities, and the logistics of keeping 7, 10, or 12 people in the loop make the B2B buying process an increasingly tough sale.

Value Proposition 92

Value Proposition Procurement Decision-making Stakeholders 92

Hubspot Sales

MARCH 1, 2018

TED Talks on Communication. How Can Groups Make Good Decisions?, Effective communication helps you forge strong connections, collaborate with internal and external stakeholders, close deals, and convince people to share your views. So what makes you an effective communicator? Listen, Learn.

Communication 111

Communication Decision-making Cybersecurity Meetings 111

Strategic Account Management Association

FEBRUARY 15, 2022

To communicate, create, express emotions? It won’t communicate with or coordinate all other functions of the body. How people make decisions. The brain makes decisions based on reflexes —instincts through which we subconsciously alter behavior to ensure biological fitness. Why do human beings have brains?

Decision-making 520

Decision-making Construction Communication Account Management 520

Red Star Kim

MARCH 4, 2024

They fear making mistakes and don’t want to appear vulnerable. Their behaviour makes you feel irritated, inferior, worthless and stupid. They may make you feel stifled, stupid or untrusted. You need to avoid making mistakes or paying insufficient attention to detail. Please let me know if you’d like a copy.

Management 147

Management Communication Leadership Digitalization 147

ClearPoint Strategy

MARCH 22, 2021

Identifying the right information to track, tracking that information accurately, and analyzing the results in real or near-real time is key to improving the quality and effectiveness of your services. The nitty-gritty details of tracking—who’s responsible for doing it, how often, where and how to make the results available, etc.—are

Communication 52

Communication Healthcare Management Decision-making 52

Red Star Kim

MAY 3, 2023

Work roles varied across marketing, business development, PR, internal communications, events, digital and graphic design. Which makes planning difficult and often impacts on project delivery. There’s more about how to frame choices in Book review: Nudge: Improving decisions about health, wealth (kimtasso.com). “To

Stakeholders 130

Stakeholders Digitalization Communication Decision-making 130

Flevy

MAY 23, 2023

Decision Making is critical for every business. Military strategists apply their training and experience to devise battle plans and make quick decisions aimed at achieving specific objectives. It’s a tool that military forces use to plan and execute strategic decisions. Enables prompt, objective decisions.

Decision-making 98

Decision-making Energy and Utilities Digital Transformation e-Learning 98

Hubspot Sales

NOVEMBER 22, 2023

Ultimately, to achieve consistent growth and stay ahead of the competition, businesses must streamline their sales operations, focus on nurturing customer relationships , and make data-driven decisions. Identify bottlenecks, track key metrics, and make data-driven decisions to close deals faster.

CRM 100

CRM Decision-making Sales B2C 100

Red Star Kim

NOVEMBER 1, 2023

Protectionism – Some fee-earners could be insecure and defensive about sharing client information and relationships. Nervousness – Shyness, modesty, lack of confidence and fear of failure can make fee-earners reluctant to organise meetings to take the next steps in building a potential client relationship.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Red Star Kim

JUNE 15, 2023

Boardroom Insiders – Database of 40,000 executive profiles Home Boardroom Insiders Companies house – Financial accounts and directors of UK Companies Get information about a company – GOV.UK (www.gov.uk) Beauhurst – 35,000 of the fastest growing companies in the UK. Can also look at companies in a particular sector (e.g.

Key Account Management 130

Key Account Management Account Management Management Client Relationships 130

DemandFarm

OCTOBER 3, 2023

Customer centricity demands that the customer is the focal point of all decisions related to delivering products, services and experiences to create customer satisfaction, loyalty and advocacy.” Data and Insights Customer data and insights provide valuable information for decision-making.

Decision-making 98

Decision-making Innovation Customer Experience Profitability 98

DemandFarm

MAY 9, 2024

Your day-to-day involves navigating complex client organizations, each with its own layered hierarchy and network of decision-makers. Keeping track of who influences which decisions and understanding the power dynamics within these organizations. Imagine you’re a key account manager at a multinational corporation.

Key Account Management 52

Key Account Management Account Management CRM Client Relationships 52

Insightly

MARCH 11, 2024

First, people tend to be happy to answer that question and forthcoming with the information. The CRM serves as the central hub for all customer-related information, acting as a repository for contact details, communication history, sales opportunities, and more. Second, it can give you an idea of what their priorities are.

CRM 52

CRM Organization Decision-making Facilitation 52

Nutshell

APRIL 18, 2024

Creating a 360-degree view of your customers offers many benefits, such as: Team-wide access to data: SCV gathers all your customer info into one accessible hub, making teamwork a breeze. This improved understanding allows businesses to tailor their offerings and communications, enhancing customer satisfaction and fostering long-term loyalty.

Government 77

Government CRM Decision-making Customer Experience 77

Arpedio

APRIL 29, 2024

By addressing these four key components, you can gain valuable insights into a prospect’s readiness and likelihood of making a purchase. By assessing the budget early on, you can determine whether the prospect has the necessary funds to make a purchase. This represents the decision-making power of the prospect.

Decision-making 52

Decision-making Prioritization Value Selling Value Proposition 52

AchieveIt

JANUARY 29, 2024

These tools play a crucial role in achieving adaptive planning, effective decision-making, and transparent communication. Communication and collaboration: Tools like Slack, Microsoft Teams, and Zoom facilitate seamless communication among team members and stakeholders, regardless of their location or working hours.

Decision-making 52

Decision-making Digitalization Remote Working Innovation 52

Envisio

JUNE 28, 2023

Envisio’s Report Builder has several key properties that can make your organization more efficient, better informed, and more effective: it is comprehensive, customizable, easy-to-use, and automates the delivery of timely and relevant reports to leadership and other key stakeholders. And now, the reports are generated automatically!

Management 92

Management Government Stakeholders Decision-making 92

Strategic Communications

APRIL 25, 2024

These tools have been found to “hallucinate”—basically make stuff up as some have found to their chagrin, and detriment. What many are discovering to their chagrin is that generative AI tools commonly “hallucinate” or, in other words, “make stuff up.” So I went back to the tool and asked: “Did you make these ERGs up?”

e-Learning 64

e-Learning Communication Decision-making Marketing 64

Arpedio

DECEMBER 20, 2023

With the right sales forecasting techniques, businesses can make informed decisions to allocate resources, adjust inventories, and manage their sales teams effectively. Whether you are a small business owner or a large corporation, sales forecasting can help you make informed decisions that improve your bottom line.

Decision-making 52

Decision-making Profitability Procurement Sales 52

Hubspot Sales

NOVEMBER 28, 2023

In this article, we discuss how sales and marketing collaboration makes a difference and provide tips and tools for making this collaboration more efficient. Collaboration makes it possible for messaging to evolve based on real-time feedback. Table of Contents How can Sales and Marketing collaborate? Case studies.

Marketing 106

Marketing Sales Decision-making Prioritization 106

Brooks Group

APRIL 23, 2024

This blog post takes a deep dive into the key benefits and drawbacks of the sales profession to help you make an informed decision. Commission-based pay and fluctuations in sales volume can make it challenging to predict your monthly or annual income. This can make it difficult to maintain a healthy work-life balance.

Sales Training 67

Sales Training Sales Decision-making Negotiation 67

Arpedio

APRIL 30, 2024

By asking open-ended and probing questions, you encourage the customer to share more information about their pain points and desired outcomes. This knowledge will help you tailor your value proposition to address these pain points directly, making your offering more compelling.

Value Selling 52

Value Selling Value Proposition Negotiation Decision-making 52

Arpedio

NOVEMBER 22, 2023

Enhancing decision-making: By mapping stakeholder interests and priorities, businesses can make more informed decisions that align with their stakeholders’ needs and expectations. Interviews and Surveys Interviews and surveys are useful tools for gathering information about stakeholders and their interests.

Stakeholders 52

Stakeholders Decision-making Innovation Business Growth 52

Brooks Group

APRIL 18, 2024

A good story grabs our attention, helps us visualize and understand information, and connects us to both the storyteller and the characters within the story. In a selling situation, a well-timed and well-delivered story can help the prospect visualize how your product or service will solve their challenge or make their life easier.

Sales 95

Sales Decision-making Sales Training Communication 95

Hubspot Sales

JANUARY 17, 2024

42% turn to salespeople when they require more detailed and nuanced information about a product or service. Moreover, they can influence purchasing decisions by increasing the confidence of their buyers. Moreover, they can influence purchasing decisions by increasing the confidence of their buyers.

Value Proposition 91

Value Proposition Decision-making Sales Internet 91

Envisio

MARCH 5, 2024

AI Assist introduces AI technology to the Envisio platform to help you save time and stay informed with one-click actionable work plans and better progress reporting. Increase report completeness by making the updates process faster and more efficient. And that doesn’t even cover dealing with different communication styles among users.

Government 52

Government Decision-making Leadership Communication 52

Hubspot Sales

JANUARY 7, 2024

But you can overdo it — acting overly excited or eager makes you seem juvenile. Overuse will make you sound like you’re back in high school, and decrease the likelihood of prospects taking you seriously. But there’s a good way and a bad way to find out who a decision-maker is. should be deployed sparingly.

Sales 121

Sales Decision-making Onboarding Communication 121

Sales Gravy

FEBRUARY 8, 2023

Challenges With Leading Multi-Generational Sales Team Leading a multi-generational sales team can be challenging because of the differences in values, work styles, communication preferences, and technological competencies that exist between generations. It can be rewarding, but it's not easy.

Sales 106

Sales Communication Decision-making Digitalization 106

Brooks Group

OCTOBER 13, 2023

Part of our rigorous screening and training process includes making sure each of our sales trainers has the following skills and characteristics. Sales trainers with leadership experience make good coaches in the classroom, and are invaluable during sales management training programs. 7 Characteristics of a Successful Sales Trainer 1.

Facilitation 91

Facilitation Sales Training Sales Decision-making 91

Arpedio

OCTOBER 20, 2023

By thoroughly analyzing stakeholders, organizations gain invaluable insights into who holds the power, who can impact decisions, and how to engage stakeholders strategically. These insights are crucial for informed decision-making, risk mitigation, and ensuring project alignment with broader organizational goals.

Stakeholders 52

Stakeholders Account Management Client Relationships Decision-making 52

Arpedio

FEBRUARY 15, 2024

From attracting prospects to nurturing leads and guiding them towards a purchasing decision, pre-sales serves as the backbone of a successful sales process, laying the foundation for meaningful relationships and sustainable growth.

Decision-making 52

Decision-making Sales Customer Experience Value Proposition 52

Zendesk

JANUARY 18, 2024

AI transparency means understanding how artificial intelligence systems make decisions, why they produce specific results, and what data they’re using. It helps us understand the reasons behind AI’s decisions and actions so we can ensure they’re fair and reliable. What is AI transparency?

Artificial Intelligence 52

Artificial Intelligence Decision-making Stakeholders Government 52

Arpedio

APRIL 30, 2024

Relationship Building: Fostering strong relationships with your clients through regular communication, personalized interactions, and exceptional customer service. This can include personalized recommendations, tailored communication, and exclusive offers.

Account Growth 52

Account Growth Client Relationships Business Growth CRM 52

Whetstone

APRIL 5, 2024

Trust becomes a critical factor in their decision-making process. On the other, they need to feel confident in making important purchasing decisions that could potentially negatively impact their business in the short term even if they have long-term benefits. Don’t rely on email.

Account Management 52

Account Management Decision-making Construction Stakeholders 52

Flevy

APRIL 30, 2024

Key Components of Personas Demographics : Includes basic information such as age, gender, income, education, and marital status. Background : Encompasses professional information, lifestyle choices, and hobbies. This helps in understanding the day-to-day activities that might influence purchasing decisions.

Telecommunications 52

Telecommunications Healthcare Retail Customer Experience 52