Desired Path

AUGUST 5, 2020

Companies continually look for ways to improve how they drive customer success. It is a complex practice involving the interests of multiple parties with different objectives, company cultures and many, varied personas and stakeholders. This is great Customer Success practice and will never come across as disingenuous.

Customer Success 52

Customer Success Telecommunications Value Proposition Healthcare 52

Desired Path

AUGUST 5, 2020

Companies continually look for ways to improve how they drive customer success. It is a complex practice involving the interests of multiple parties with different objectives, company cultures and many, varied personas and stakeholders. This is great Customer Success practice and will never come across as disingenuous.

Customer Success 52

Customer Success Telecommunications Value Proposition Healthcare 52

Desired Path

AUGUST 5, 2020

Companies continually look for ways to improve how they drive customer success. It is a complex practice involving the interests of multiple parties with different objectives, company cultures and many, varied personas and stakeholders. This is great Customer Success practice and will never come across as disingenuous.

Customer Success 52

Customer Success Telecommunications Value Proposition Healthcare 52

SmartKarrot

JUNE 16, 2023

Customer Success Implementation Manager Location: United States (Remote) Organization: Lyra Health As a Sr. As soon as a contract is signed, work closely with the sales and customer success teams to guarantee a smooth customer handoff. Assistance with the use of our many online tools for customers.

Customer Success 19

Customer Success Stakeholders Media Advertising 19

SmartKarrot

APRIL 11, 2023

Role: Head of Customer Success Location: Germany (Remote) Organization: Fyrfeed As a Head of Customer Success, you oversee creating a successful client journey from onboarding through churn and maintaining it over time. You oversee our group of Customer Success and Customer Support Representatives.

Customer Success 19

Customer Success Stakeholders Onboarding Account Growth 19

SmartKarrot

MARCH 26, 2024

As someone deeply entrenched in the realm of customer success , I’ve encountered numerous instances where failure seemed imminent. Embracing chaos, actively listening, and fostering alignment among stakeholders have been pivotal in turning the tide. But how do we navigate these turbulent waters and emerge stronger?

Customer Success 10

Customer Success Stakeholders Prioritization Innovation 10

SmartKarrot

APRIL 10, 2023

Apply here: [link] Role: Consulting Customer Success Manager Location: Philadelphia, PA, United States Organization: Pop-Up Talent As a Consulting Customer Success Manager, you’ll establish relationships of trust as trusted advisors with executive sponsors, customer stakeholders, and important accounts.

Customer Success 19

Customer Success Stakeholders Negotiation Small Business 19

SmartKarrot

MARCH 29, 2023

Role: Customer Success Manager Location: Chicago, IL, United States (Remote) Organization: Fortanix As a Customer Success Manager you’ll take the lead and be responsible for customer expansion and retention. Assistance with customer onboarding and training to encourage adoption.

Customer Success 19

Customer Success Stakeholders Onboarding Client Relationships 19

SmartKarrot

JANUARY 27, 2023

Role: Director of Customer Success Location: Remote, San Francisco, CA, US Organization: Storm6 As a Director of Customer Success, you will build fundamental relationships. Build and implement a successful roll out of the product in the K-6 space.

Customer Success 19

Customer Success Energy and Utilities Construction Stakeholders 19

SmartKarrot

NOVEMBER 29, 2022

Role: Senior Director, Customer Success Location: Remote, United States Organization: OneSpan As a Senior Director – Customer Success, you will build, lead and scale a growing customer success management team while ensuring an excellent customer experience and that outcomes meet the customer goals.

Customer Success 19

Customer Success Stakeholders Facilitation Account Development 19

SmartKarrot

DECEMBER 1, 2022

Role: Customer Success Specialist Location: Irving, TX, United States (Hybrid) Organization: Injala As a Customer Success Specialist, you will examine client Requests (problems with the system and requests for enhancements) to determine both severity and priority. Attend client meetings as needed.

Customer Success 19

Customer Success Client Onboarding Onboarding Key Account Management 19

SmartKarrot

SEPTEMBER 22, 2022

Role: Director of Customer Success – Remote Location: Remote, Seattle, WA, US Organization: Diversio As a Director of Customer Success, you will partner with Revenue leadership counterparts to refine processes, systems, and resources to successfully support customers.

Customer Success 19

Customer Success Value Proposition Stakeholders Retail 19

SmartKarrot

APRIL 12, 2023

Role: Customer Success Manager Location: NAMER, Canada (Remote) Organization: Appvance As a Customer Success Manager, you’ll oversee onboarding, revenue retention, growth, and adoption in order to ensure the complete success of Appvance’s clients. Introduce and integrate corporate accounts.

Customer Success 19

Customer Success Onboarding Stakeholders Communication 19

SmartKarrot

JANUARY 10, 2023

Role: Customer Success Lead Location: Remote, Canada Organization: Testimonial Hero As a Customer Success Lead, you will be developing and managing value-based relationships with the highest-value accounts with a focus on agreement completion and retention. Apply here: [link]. Apply here: [link].

Customer Success 19

Customer Success Supply Chain Co-Creation Stakeholders 19

SmartKarrot

JUNE 14, 2023

Role: Customer Success Manager Location: San Francisco, CA, United States (Remote) Organization: Beyond As a Customer Success Manager, you’ll be securing possibilities for new product upsells, existing product upgrades, and yearly subscription renewals. Apply here: [link] Role: Sr.

Customer Success 19

Customer Success Construction Account Strategy Stakeholders 19

SmartKarrot

MAY 29, 2023

Role: Customer Success Representative Location: New York County, NY, United States Organization: RTM Business Group As a Customer Success Representative, you’ll create and maintain connections with RTM’s top clients to aid in their ongoing success and expansion.

Customer Success 19

Customer Success Supply Chain Onboarding Decision-making 19

SmartKarrot

DECEMBER 19, 2022

Role: Sr Director, Customer Success Location: Plymouth Meeting, PA, United States (On-site) Organization: Accolade, Inc. Accountable for 100% customer retention; influence internal organization to deliver on contract metrics and exceed performance expectations. Apply here: [link]. Apply here: [link].

Customer Success 19

Customer Success Stakeholders Customer Experience Profitability 19

SmartKarrot

JUNE 20, 2023

Role: Customer Success Manager Location: United States (Remote) Organization: Liquid Web As a Customer Success Manager, you’ll ensure that customers receive more value from your offerings by engaging in onboarding activities. Encourage future development and expansion from current business clients.

Customer Success 19

Customer Success Onboarding Facilitation Stakeholders 19

SmartKarrot

MARCH 30, 2023

Role: Senior Customer Success Manager Location: United States (Remote) Organization: Talentify.io As a Senior Customer Success Manager you’ll be focusing on a certain set of accounts and fostering and sustaining relationships with important stakeholders.

Customer Success 19

Customer Success Advertising eCommerce Stakeholders 19

SmartKarrot

NOVEMBER 28, 2022

Role: Customer Success Manager Location: New York, United States (On-site) Organization: Talon.One As a Customer Success Manager, you will delight customers with continual support and proactive suggestions making their business more successful. Involvement in periodic, in-person client meetings.

Customer Success 19

Customer Success Brainstorming Stakeholders Account Management 19

SmartKarrot

OCTOBER 28, 2022

Role: Vice President, Customer Success – Americas Location: San Jose, CA, US (On-site) Organization: Automation Anywhere As a Vice President of Customer Success, you will have the ability to prioritize, problem-solve, multi-task, and work independently in a dynamic and rapidly changing workplace.

Customer Success 19

Customer Success Interpersonal Skills Stakeholders Finance 19

SmartKarrot

JUNE 22, 2023

Role: Customer Success Associate Location: Arlington, VA, United States (On-site) Organization: ClearPoint Strategy As a Customer Success Associate, you’ll build trusting relationships with customers by keeping your word and going above and beyond to satisfy your demands. Escalate problems as necessary.

Customer Success 19

Customer Success Publishing Stakeholders Onboarding 19

SmartKarrot

MAY 9, 2023

Role: Customer Success Manager Location: Durham, NC, United States (Remote) Organization: Upswing As a Customer Success Manager, you’ll manage a $1 million or less yearly book of business that is typically made up of 20 to 30 partner institutions. Serves as the main point of contact for customers after a sale.

Customer Success 19

Customer Success Interpersonal Skills Onboarding Stakeholders 19

SmartKarrot

OCTOBER 11, 2022

Role: Director of Customer Success Location: Atlanta, GA, US Organization: hireneXus As a Director of Customer Success, you will optimize each portfolio company customer journey and experience, providing each with a professional and comprehensive Customer Journey Map.

Customer Success 19

Customer Success Stakeholders Leadership Facilitation 19

SmartKarrot

FEBRUARY 20, 2023

Role: Director of Customer Success Location: United States (Remote) Organization: Muck Rack As a Director of Customer Success you’ll drive the greatest level of value, adoption, health, and retention for our current customers by leading the Customer Success team.

Customer Success 19

Customer Success Communication Stakeholders Construction 19

SmartKarrot

JUNE 2, 2022

Role: Director, Customer Success Location: San Francisco, CA, US Organization: Convex As a Director of Customer Success, you will manage and support a team of talented Customer Success Managers and Renewal Managers. Build and evolve playbook strategies. Mentor and hire new team members.

Customer Success 19

Customer Success Stakeholders Onboarding Finance 19

SmartKarrot

OCTOBER 12, 2022

Collaborate with Implementation team leadership to ensure consistent, successful kickoffs and expedited time to revenue. Align both internal and external resources to ensure clients meet & exceed project expectations. Develop strategic relationships with key stakeholders to understand their goals and success roadmap.

Customer Success 19

Customer Success Financial Services Banking Stakeholders 19

SmartKarrot

MARCH 31, 2023

Role: Customer Success Representative Location: New York, United States (On-site) Organization: RTM Business Group As a Customer Success Representative you’ll create and maintain connections with RTM’s top clients to aid in their ongoing success and expansion.

Customer Success 19

Customer Success Leadership Customer Experience Stakeholders 19

SmartKarrot

OCTOBER 20, 2022

Role: Customer Success Manager Location: Remote, New York, NY, US Organization: Tremendous As a Customer Success Manager, you will onboard high-value clients. You’ll manage a portfolio of key customers to ensure they are successful. You’ll train and assist new high-profile clients.

Customer Success 19

Customer Success Onboarding Stakeholders Account Management 19

SmartKarrot

JUNE 5, 2023

Role: Customer Success Lead Location: San Francisco, CA, United States (On-site) Organization: Vooma As a Customer Success Lead, you’ll take ownership of the entire customer relationship, including onboarding, implementation, training, adoption, retention, and satisfaction.

Customer Success 19

Customer Success Communication Decision-making Stakeholders 19

SmartKarrot

MAY 24, 2023

Role: Customer Success Manager Location: Santa Clara, CA, United States (Remote) Organization: PayNearMe As a Customer Success Manager, you’ll gain a thorough understanding of the customer’s business initiatives, and collaborate with the customer and PNM teams to accomplish those objectives.

Customer Success 19

Customer Success Onboarding Retail Stakeholders 19

SmartKarrot

JANUARY 9, 2023

Role: Customer Success Manager Location: London, England, United Kingdom Organization: HiBob As a Customer Success Manager, you will build and execute an account-specific relationship framework inclusive of regularly scheduled status calls, quarterly business reviews, account documentation, reference management, and account planning sessions.

Customer Success 19

Customer Success Onboarding Account Planning Stakeholders 19

SmartKarrot

DECEMBER 15, 2022

Role: Customer Success Lead Location: Sydney, New South Wales, Australia (Hybrid) Organization: Hatch As a Customer Success Lead, you will advocate for customers by providing feedback to internal teams on how to better meet customer needs. Apply here: [link]. Apply here: [link].

Customer Success 19

Customer Success Onboarding Stakeholders Prioritization 19

SmartKarrot

MARCH 17, 2023

Role: VP Customer Success Location: London, England, United Kingdom (Hybrid) Organization: Argus Media As a VP of Customer Success, you’ll be setting the strategy, prioritising the objectives and key metrics, building a world-class team, and extending and mentoring the European Customer Success team.

Customer Success 19

Customer Success Account Development Stakeholders Onboarding 19

SmartKarrot

MAY 19, 2022

Role: Director, Client Success Location: Remote, United States Organization: MediaMath As a Director of Client Success, you will own and develop strong relationships with the client and key stakeholders from C-suite to Hands-in-keyboards. Coordinate with customer support to ensure timely closure of quality issues.

Customer Success 19

Customer Success Stakeholders Client Onboarding Government 19

SmartKarrot

APRIL 13, 2023

Role: Customer Success Manager Location: New York, NY, United States (On-site) Organization: Runwise As a Customer Success Manager, you’ll be using the Runwise platform to support property managers, supers, and owners. Creating and providing savings assessments for current clients.

Customer Success 19

Customer Success Onboarding Retail Decision-making 19

SmartKarrot

APRIL 13, 2023

Role: Customer Success Manager Location: New York, NY, United States (On-site) Organization: Runwise As a Customer Success Manager, you’ll be using the Runwise platform to support property managers, supers, and owners. Creating and providing savings assessments for current clients.

Customer Success 19

Customer Success Onboarding Retail Decision-making 19