SmartKarrot

OCTOBER 19, 2021

Director, Customer Success Location: Remote, United States Organization: Matterport As a Sr. Director of Customer Success, you will build and lead a high-performing global Customer Success team, which is helping the customers realize business value and protecting/expanding recurring revenue.

Customer Success 19

Customer Success Value Proposition Leadership Digitalization 19

SmartKarrot

NOVEMBER 10, 2021

Role: Customer Success Director Location: Remote, United States Organization: Innovaccer As a Customer Success Director, you will understand customer needs and be a client-counselor by working together with the customer to come up with solutions to key customer problems.

Customer Success 19

Customer Success Value Proposition Stakeholders Onboarding 19

SmartKarrot

AUGUST 26, 2021

Role: Customer Success Director Location: Remote, Austin, Texas Metropolitan Area, US Organization: SpyCloud As a Customer Success Director, you will maintain solid industry knowledge and a comprehensive understanding of SpyCloud products and services. Advocate customer needs/issues cross-departmentally.

Customer Success 19

Customer Success Value Proposition Account Planning Onboarding 19

SmartKarrot

AUGUST 31, 2021

Role: Director, Customer Success Location: Remote, San Francisco, CA, US Organization: Salsify As a Director of Customer Success, you will supervise, build and expand the existing Customer Success strategy to enable each member of the team to be the best-trusted advisor for the customers.

Customer Success 19

Customer Success Value Proposition Leadership Client Relationships 19

Account Manager Tips

SEPTEMBER 15, 2022

Here are some examples: Director of Strategic Customer Success, Tableau Software. Serve as a thought leader in the Customer Success organisation by keeping up to speed on the latest best practices and available tools.” As if the job wasn't difficult enough! Account Director, Key Strategic Accounts, Refinity.

Key Account Management 130

Key Account Management Account Management Media Publishing 130

Account Manager Tips

SEPTEMBER 7, 2022

Director of Strategic Customer Success, Tableau Software. Serve as a thought leader in the Customer Success organisation by keeping up to speed on the latest best practices and available tools.” I was a little startled to find key account managers are now expected to be thought leaders. I did some soul searching.

Key Account Management 130

Key Account Management Account Management Management Media 130

DemandFarm

APRIL 13, 2023

Account Planning Account Planning is the process of developing a strategic plan for managing and growing key accounts, typically involving collaboration between sales, marketing, and customer success teams. The goal is to establish trust, drive sales, and help customers achieve their business objectives.

Key Account Management 52

Key Account Management Account Management Management Value Proposition 52

Zendesk

OCTOBER 5, 2022

But times are changing, and as a result of today’s economic climate, more software and cloud services companies are focusing on profitability instead of growth. This drives a focus on quality customers rather than quantity, and a need to develop loyalty and reduce churn. Meet your customers where they are. gated-cta-in-post].

Innovation 98

Innovation Supply Chain Software Software 98

Hubspot Sales

MARCH 22, 2021

It’s all about being knowledgeable and relevant to your prospect or customer, having insight and actively listening. A value-based story is then the hook or the linchpin of the credibility introduction to get the buyer engaged. 3 Steps to Create Value-based Stories. A Value-based Story Example. How did we help them?

Shareholders 128

Shareholders Value Proposition Decision-making Communication 128

Hubspot Sales

OCTOBER 30, 2017

Or maybe you sell automated expense tracking software. Not sure how to describe your value? You can usually adapt it from your company’s value proposition. Alternatively, try browsing through your company’s customer testimonials for inspiration. 3) Use Your Prospect’s Language. LinkedIn Headline Examples.

Retail 141

Retail Value Proposition Healthcare Account Growth 141

SmartKarrot

AUGUST 6, 2020

Demonstrate and clearly differentiate the product from the competition focusing on the compelling value proposition. You will often be required to work alone but also as part of a dedicated customer success team to help make successful customers based in Europe. Apply here: [link].

Customer Success 10

Customer Success Value Proposition Stakeholders Onboarding 10

SmartKarrot

MARCH 29, 2022

Customer success has evolved drastically in the last few years. SaaS businesses have seen that customers are capable of enhancing growth if they are retained with the company. Customer retention impacts company health directly. Preventing churn has always been one of the main components of customer success.

Customer Success 10

Customer Success Value Proposition Artificial Intelligence Onboarding 10

SmartKarrot

JULY 27, 2020

Work cross-functionally with your team members to ensure alignment with customer objectives.CSM team plays a crucial role in engaging with customers to ensure fast adoption/ROI, achieve key success metrics/outcomes, share product roadmap plans and conduct regular business reviews. Identify renewals and expansion opportunities.

Customer Success 10

Customer Success Value Proposition Account Planning Stakeholders 10

SmartKarrot

MARCH 25, 2021

Role: Vice President, Customer Success- Telecommunications Location: New York, NY, US Organization: Rokt As a Vice President of Customer Success, you will be responsible for revenue growth and retention rates of the Telecommunications partners and advertisers. Manage the team of Customer Success Reps.

Customer Success 10

Customer Success Telecommunications Value Proposition Stakeholders 10

SmartKarrot

MARCH 24, 2021

Role: VP of Customer Success | Remote – San Francisco Location: Remote, San Francisco, CA Organization: Givebutter As a VP of Customer Success, you will manage the Marketing, Sales, and Customer Success departments. Identify unmet needs and opportunities for customer experience enhancements.

Customer Success 10

Customer Success Value Proposition Stakeholders Onboarding 10

Desired Path

JUNE 17, 2020

The Toronto Customer Success Executive Breakfast is a forum whereby local industry leaders get together over breakfast to discuss the still young and rapidly evolving field of Customer Success. We sell cash management software to schools. It helped to emphasize our products and the value proposition it offers.” “We

Marketing 52

Marketing Finance Value Proposition Banking 52

Desired Path

JUNE 17, 2020

The Toronto Customer Success Executive Breakfast is a forum whereby local industry leaders get together over breakfast to discuss the still young and rapidly evolving field of Customer Success. We sell cash management software to schools. It helped to emphasize our products and the value proposition it offers.” “We

Marketing 52

Marketing Finance Value Proposition Banking 52

Desired Path

JUNE 17, 2020

The Toronto Customer Success Executive Breakfast is a forum whereby local industry leaders get together over breakfast to discuss the still young and rapidly evolving field of Customer Success. We sell cash management software to schools. It helped to emphasize our products and the value proposition it offers.” “We

Marketing 52

Marketing Finance Value Proposition Banking 52

SmartKarrot

JANUARY 25, 2021

Role: Director of Customer Success Location: Frisco, TX, US Organization: Redwood Software As a Director of Customer Success, you will contribute to continual improvements to the best practices for engagement, value-add, and renewal to meet long-term customer satisfaction and renewal goals.

Customer Success 10

Customer Success Value Proposition Key Account Management Onboarding 10

SmartKarrot

JUNE 24, 2021

Role: Customer Success Director, Enterprise Location: New York, United States Organization: Celtra As a Customer Success Director, you will develop customer relationships enabling platform adoption and growth ensuring customers achieve full business value.

Customer Success 10

Customer Success Customer Life Cycle Value Proposition Onboarding 10

Zendesk

MAY 19, 2022

Sales customer terms. Sales software terms. Customer accounts, also called customer profiles, are created the first time a customer buys a product or service from your business. A feature is an aspect of a product that directly benefits a customer. Value proposition. Customer success.

B2C 98

B2C Sales CRM Profitability 98

Arpedio

MARCH 13, 2024

PLG focuses on leveraging the product as a primary driver of customer acquisition, retention, and expansion, with the goal of fostering organic growth through positive user experiences and viral adoption. Offer personalized assistance, training resources, and success metrics to help users achieve their desired outcomes.

Acquisition 52

Acquisition Prioritization Onboarding Sales 52

Hubspot Sales

AUGUST 30, 2023

AI recognizes facial impressions and drives emotion-based decisions The market size for facial recognition software was valued at USD 4.35 Likewise, solutions like Uniphore Q empower online sales meetings by validating a buyer’s sentiment toward offers and value propositions in real time with a shocking 99.83% accuracy.

Decision-making 89

Decision-making Sales Profitability Artificial Intelligence 89

ProlifIQ

NOVEMBER 9, 2022

Only then can you put together a true value proposition for each unique buyer. This should include a customer relationship management (CRM) system, an account planning tool , sales engagement software, or a marketing automation tool. executives in marketing, sales, customer success, etc).

Leadership 52

Leadership Account Planning Sales Leadership Stakeholders 52

SBI Growth

NOVEMBER 13, 2012

When we build a custom account management process for our clients in the cloud computing sector we focus on three things: Focus on driving Customer Success. Churn is the dirty word of cloud computing because it has a direct impact on the customer lifetime value calculation. Establishing a Business Review cadence.

Account Management 123

Account Management Management Value Proposition Onboarding 123

ProlifIQ

APRIL 21, 2023

such as identifying key accounts, developing comprehensive account plans, using data to drive decisions, communicating effectively with customers, and collaborating with internal teams. Your account growth strategy will be implemented by your sellers and customer success. This information is to be used in the account plan.

Account Growth 52

Account Growth Account Planning Key Account Management Account Management 52

SmartKarrot

DECEMBER 11, 2020

If you are into customer success (CS) then you must already be knowing that the main goals of CS are to renew subscription and expand customer accounts. As a proficient technology provider, you should realize the importance of different stages in the customer journey.

Customer Success 10

Customer Success Acquisition Value Proposition Stakeholders 10

SmartKarrot

APRIL 5, 2022

It involves the responsibility for the database, servers, software, and plans that help the product. The product is a cloud-based software that one can choose to use on any device with an internet connection. The way to keep doing business in SaaS is through customer success and customer retention.

Value Proposition 11

Value Proposition Onboarding Software Software 11

Insightly

DECEMBER 19, 2023

Every company needs customers to survive—whether you sell software to Fortune 500 companies, accounting services to local dental offices, or meal plan subscriptions to health-conscious consumers. That’s why customer retention is such a priority for today’s business leaders. Be clear about your value proposition.

Acquisition 52

Acquisition Customer Experience Onboarding Value Proposition 52

Insightly

DECEMBER 19, 2023

Every company needs customers to survive—whether you sell software to Fortune 500 companies, accounting services to local dental offices, or meal plan subscriptions to health-conscious consumers. That’s why customer retention is such a priority for today’s business leaders. Be clear about your value proposition.

Acquisition 52

Acquisition Customer Experience Onboarding Value Proposition 52

Nutshell

JUNE 22, 2019

The inertia of “the way we’ve always done things” can trip up the implementation of a new CRM , and a team’s familiarity with a software platform (even one that they all complain about! ) As with external clients and customers, successfully presenting to your team requires research and preparation.

CRM 93

CRM Software Software Decision-making 93

SmartKarrot

APRIL 17, 2020

Role: Customer Success Manager Location: Austin, Texas, US Organization: MongoDB MongoDB is looking for a self-driven, enthusiastic and hands-on Customer Success Manager to help their customers realize and maximize the value of their MongoDB subscription and services.

Customer Success 8

Customer Success Onboarding Stakeholders Value Proposition 8

PandaDoc

OCTOBER 13, 2022

In our analysis, we truly seek to dissect and analyze each software from the standpoint of end-users so that we can identify the distinct pros and cons, as well as comparative advantages. One of the value propositions is Zia, the Intelligent Assistant (ZIA IA) that helps find novel ways to streamline and bolster sales processes.

CRM 52

CRM Small Business Onboarding Value Proposition 52

SmartKarrot

MAY 30, 2022

Role: Director of Customer Success Location: Chicago, IL, US (On-site) Organization: William Blair As a Director of Customer Success, you will establish a new world-class customer success team of high-performing CSMs with deep industry expertise that can deliver client value. Apply here: [link].

Customer Success 3

Customer Success Value Proposition Construction Onboarding 3

SmartKarrot

JUNE 15, 2022

Role: Director, Customer Success Location: Atlanta, GA, US Organization: GoFan As a Director of Customer Success, you will be preparing long-term and short-term goals and client objectives. Functioning as the customer advocate and provide internal feedback on how we can better serve the schools.

Customer Success 3

Customer Success Value Proposition Stakeholders Account Management 3

Nutshell

MARCH 30, 2020

Nutshell’s BOUNDLESS 2020 virtual event was packed with valuable insights from top professionals in the fields of sales, marketing, customer support, and customer success. Create a good product with a strong value proposition. How Do I Maximize My Organic Lead Channels?

Marketing 71

Marketing Advertising e-Learning Acquisition 71

PandaDoc

MARCH 1, 2023

Meaning that there can be anything from software enterprise sales to construction enterprise sales—the distinction is in who you’re selling to and not what you’re selling. After all, when you’re able to quantify your success, you’ll have concrete proof that your product improves the way customers’ businesses run.

Sales 52

Sales Decision-making Stakeholders Construction 52