Flevy

JUNE 25, 2024

By conducting thorough value chain analysis, organizations can identify key areas for efficiency improvements and value creation, enhancing their overall competitiveness and customer value. Download an in-depth presentation breaking down all the Renewable Energy Value Chain activities here.

Supply Chain 52

Supply Chain Energy and Utilities Artificial Intelligence Manufacturing 52

Flevy

JUNE 10, 2024

trillion by 2030, driven by rising demand in emerging markets and continuous innovation in chemical applications. Maintaining a robust value chain in the Chemicals sector is paramount for ensuring efficiency, quality control, and compliance with stringent regulatory standards.

Supply Chain 52

Supply Chain Logistics Artificial Intelligence Manufacturing 52

Flevy

JUNE 23, 2024

The Medical Device industry plays a pivotal role in modern healthcare, driving innovation in medical technology and enhancing patient outcomes. Effective value chain management enhances operational efficiency, reduces costs, and fosters innovation, thereby creating significant value for patients, healthcare providers, and stakeholders.

Healthcare 52

Healthcare Manufacturing Artificial Intelligence Innovation 52

Flevy

JUNE 27, 2024

The complexity of semiconductor manufacturing, coupled with the need for continuous innovation and stringent quality control, demands a meticulously managed value chain. Testing and Quality Assurance: Ensuring that semiconductor devices meet performance and reliability standards through rigorous testing.

Supply Chain 52

Supply Chain Computers and Electronics Manufacturing Artificial Intelligence 52

Flevy

JUNE 28, 2024

The complexity of network planning, deployment, and operations requires meticulous management and continuous innovation. Effective value chain management ensures that each component, from market research to customer support, operates efficiently and cohesively.

Telecommunications 52

Telecommunications Innovation Artificial Intelligence Internet 52

Flevy

JUNE 26, 2024

As consumer preferences rapidly evolve and competition intensifies, organizations must continuously refine their value chains to enhance efficiency, reduce costs, and create superior customer value. Product Design and Development: Creating products that meet consumer needs and preferences.

Retail 52

Retail Supply Chain e-Learning Artificial Intelligence 52

Flevy

JUNE 17, 2024

The Fintech industry is transforming the financial services landscape by leveraging technology to provide innovative solutions that enhance the efficiency, accessibility, and security of financial transactions. A thorough value chain analysis helps identify opportunities for value creation and operational improvement.

Cybersecurity 52

Cybersecurity Artificial Intelligence Financial Services Innovation 52

Flevy

JUNE 14, 2024

The Digital Health Value Chain covers all stages from product development to customer and patient services , requiring seamless integration and interoperability among diverse health technologies. Procurement secures essential materials and services, while technology development drives continuous innovation.

Digitalization 52

Digitalization Healthcare Artificial Intelligence Manufacturing 52

Flevy

JUNE 12, 2024

The CPG Value Chain covers all stages from raw material sourcing to after-sales service, requiring seamless integration of diverse activities. Effective value chain management enhances operational efficiency, reduces costs, and fosters innovation, thereby creating significant value for customers and stakeholders.

Supply Chain 52

Supply Chain Food and Beverage Procurement Manufacturing 52

Flevy

JUNE 16, 2024

The E-Commerce Value Chain integrates market research, product sourcing, digital platforms, and customer support to deliver a comprehensive and engaging online shopping experience. Download an in-depth presentation breaking down all the Digital Health Value Chain activities here.

Supply Chain 52

Supply Chain Logistics Cybersecurity e-Learning 52

Flevy

JUNE 20, 2024

Technology and Innovation Management: Leveraging technology to enhance service delivery. Research and knowledge management ensure consultants are equipped with the latest insights, while technology management drives innovation. Download an in-depth presentation breaking down all the Management Consulting Value Chain activities here.

Management 52

Management Digital Transformation Artificial Intelligence Innovation 52

Flevy

JUNE 11, 2024

The Consumer Electronics Value Chain spans from product design and development to customer service and support, requiring seamless coordination across various activities. Navigating challenges such as supply chain disruptions and rapid technological changes necessitates a strategic approach to value chain management.

Supply Chain 52

Supply Chain Manufacturing Artificial Intelligence Energy and Utilities 52

Flevy

JUNE 24, 2024

Support Activities: Research and Development (R&D) : Innovating new technologies and improving existing processes. Download an in-depth presentation breaking down all the Oil and Gas Value Chain activities here. Additionally, adopting innovative refining techniques can improve the yield and quality of petroleum products.

Supply Chain 52

Supply Chain Transportation Energy and Utilities Logistics 52

Flevy

JUNE 18, 2024

According to Deloitte, global healthcare spending is expected to rise at a CAGR of 5% from 2020 to 2024, reflecting the escalating demand for quality healthcare services and innovations in medical technologies. Patient care is at the heart of healthcare delivery, focusing on meeting the needs of patients.

Healthcare 52

Healthcare Artificial Intelligence Cybersecurity Innovation 52

Planview

OCTOBER 22, 2024

To meet these demands, organizations are turning to Artificial Intelligence (AI) and Value Stream Management (VSM) as powerful solutions that can streamline their processes and enhance productivity. AI-driven analytics and insights derived from end-to-end value streams empower organizations to make quicker, more informed decisions.

Software 59

Software Software Artificial Intelligence Decision-making 59

Flevy

JUNE 15, 2024

The EV ecosystem value chain covers all stages, from R&D to after-sales services, necessitating seamless integration and coordination of diverse activities. Effective value chain management enhances operational efficiency, reduces costs, and fosters innovation, thereby creating significant value for customers and stakeholders.

Supply Chain 52

Supply Chain Manufacturing Artificial Intelligence Energy and Utilities 52

Flevy

JUNE 9, 2024

The Biotechnology industry is a powerhouse of innovation, revolutionizing healthcare, agriculture, and environmental management. Effective value chain management drives efficiency, reduces time-to-market, and enhances value creation for customers and stakeholders. Support activities are equally crucial.

Manufacturing 52

Manufacturing Innovation Healthcare Procurement 52

Flevy

JUNE 19, 2024

The Logistics & Transportation Value Chain integrates various activities, from network planning and optimization to warehousing and order fulfillment, ensuring seamless operations and timely delivery of goods. Download an in-depth presentation breaking down all the Logistics and Transportation Value Chain activities here.

Transportation 52

Transportation Logistics Supply Chain Innovation 52

Flevy

MARCH 26, 2024

Action, Emotion, and Touchpoint : Mapping out customers’ actions at each stage, their emotional responses, and the touchpoints where interactions occur, providing insights into the customer experience. View the full presentation here: [link] 4.

Customer Experience 52

Customer Experience Digitalization Organization Digital Transformation 52

Luminas Strategy

AUGUST 6, 2023

By intentionally connecting with your customers, your relationships will grow and your organization will develop into a trusted partner rather than just a vendor. Leaders play a vital role in creating a customer-centric culture, you must articulate a clear vision, align incentives, and encourage cross-functional collaboration.

Organization 52

Organization B2B Value Proposition Prioritization 52

Planview

DECEMBER 12, 2022

We needed a name for the concept and started calling it Value Stream Management (VSM) during exploratory conversations with Diego Lo Giudice and Chris Condo of Forrester. After six years of innovation by many thought leaders and vendors, it is amazing to see how VSM has become the core underpinning of successful digital transformations.

Digital Transformation 59

Digital Transformation Co-Creation Management Innovation 59

Flevy

MARCH 21, 2024

The E2E Operating Model Transformation is structured around 4 core changes, providing a strategic blueprint for organizations: Design New End-to-end Operating Model : Crafting an operating model that reflects an end-to-end perspective, ensuring that all functions are integrated and aligned with customer needs.

Energy and Utilities 52

Energy and Utilities Innovation Stakeholders Decision-making 52

Red Star Kim

NOVEMBER 13, 2023

It was good to meet the private client lawyers – some recently promoted to head of department – for a workshop on “ Managing and growing your private client practice” earlier this month. Who is your customer? What does your customer value? What results do you seek? What is your plan?

Business Planning 147

Business Planning Emotional Intelligence Marketing Management 147

OnStrategyHQ

FEBRUARY 4, 2022

Sustainable competitive advantages are a set of assets, characteristics, or capabilities that allow an organization to meet its customer needs better than its competition can. ” The answer creates a set of 2-3 long-term, unique strengths that a customer values. Nice to meet you. ” “Hi, Bob.

Organization 96

Organization Meetings Innovation Customer Value 96

Cosawi

JANUARY 29, 2024

This goes beyond the global value proposition and extends to the specific solutions and services offered to each customer. The goal is to demonstrate how Thales’s solutions not only meet but exceed the customer’s expectations. The creation of account marketing roles was a game-changer.

Value Proposition 52

Value Proposition Co-Creation Marketing Account marketing 52

Arpedio

JUNE 1, 2023

We were treated to an abundance of captivating keynote speeches and 200+ sessions that delved headfirst into the theme of this year’s Annual Conference: “ Evolving to meet the challenge in an ever-changing SAM environment “ And it’s safe to say we truly got our money’s worth! 30% of customers actually agree.

Co-Creation 52

Co-Creation Account Management Account Planning B2B 52

Planview

JULY 11, 2023

As I worked with them to develop a culture of innovation with their digital products, their culture of decision making for engineering physical products came into sharp contrast with a suggested culture of experimentation to learn what customers value from digital products. We see a continuum of decisions for companies.

Decision-making 52

Decision-making Artificial Intelligence Manufacturing Digitalization 52

Upland

JANUARY 29, 2024

Account planning focuses on your customers first—and the sales numbers follow. By gaining a thorough understanding, sales professionals can tailor their offerings to align precisely with what the customer values most. It would force my team to think beyond simply meeting the requirements customers were looking for.

Account Planning 195

Account Planning Sales Decision-making Shareholders 195

Zendesk

FEBRUARY 29, 2024

This can lead to a better CX and improved customer loyalty. If it stays consistent—or even reduces—that tells you your customers value your new approach. Increased revenue: You can improve your processes by understanding why customers leave. This can reduce the cost of customer acquisition and increase long-term revenue.

Artificial Intelligence 52

Artificial Intelligence Customer Experience Acquisition Onboarding 52

ClearPoint Strategy

JULY 28, 2021

The map is created during the strategic planning process and is used as a primary reference material during periodic strategy check-in and review meetings. The customer value proposition should be at the core of your strategy, which is why it comes directly after the financials (or mission).

Value Proposition 98

Value Proposition Software Software Government 98

Arpedio

MARCH 18, 2024

Engaging customers in meaningful dialogue about their experiences allows businesses to refine their offerings and tailor their support to meet the unique challenges of diverse customer segments. Personalising the Customer Journey Personalizing the customer journey stands at the forefront of customer-centric business strategies.

Digitalization 52

Digitalization Construction Digital Transformation Supply Chain 52

Luminas Strategy

NOVEMBER 1, 2022

We discovered that some investments added value quickly, without too much difficulty, and others required more time. Launching or bolstering e-commerce, virtual trade shows and innovation center demonstrations, and digital configuration tools can be done in a matter of months.

Supply Chain 52

Supply Chain B2B Marketing Digitalization 52

SalesGlobe

FEBRUARY 11, 2021

When I hear the words “strategic account planning” in a meeting, I usually notice a range of involuntary visceral reactions, from understated moans to eye-rolls and furrowed brows. The teams go with their own knowledge and do account planning to the customer, not with and for the customer. By Mark Donnolo.

Account Planning 52

Account Planning Supply Chain Value Proposition Account Management 52

Cosawi

DECEMBER 28, 2021

Participate in internal leadership and customer account meetings – and not only when “the house is on fire”. The executive sponsor should be familiar with the account and help expand the customer mapping, engagement and relationship. We need to align the project management, timelines and deliverables with the customer’s.

Leadership 52

Leadership Co-Creation Account Management Decision-making 52

Arpedio

APRIL 3, 2024

Solution Design and Tailoring: Based on the information gathered during the discovery phase, sales reps collaborate with internal resources and subject matter experts to design tailored solutions that meet the customer’s specific requirements.

Value Proposition 40

Value Proposition Stakeholders Decision-making Organization 40

LinkedFusion

SEPTEMBER 12, 2023

When you can meet a consumer for coffee instead of communicating over the phone or email when they are in a different time zone, it is simpler to build relationships. Targeting your most valuable clients will increase customer value and likelihood to buy segments. Predict visitor quality even if they cannot be recognized.

Construction 52

Construction Media Small Business CRM 52

Planview

JUNE 23, 2022

Disconnected services, systems, data, and people make it harder for services organizations and leaders to meet their goals. If you can relate, you may be losing revenue, diminishing customer experiences, and putting more pressure on profits margins. What do organizations need to do to embrace the next phase of digital transformation?

Digital Transformation 52

Digital Transformation Digitalization Decision-making Leadership 52