Sales Outcomes

FEBRUARY 22, 2021

We helped a well-known technology company develop a customer value proposition (CVP) and messaging canvas to support their go-to-market efforts into a lucrative market niche they had researched and invested material amounts of time and resources. “War is ninety percent information” — Napoleon Bonaparte.

Management 52

Management Value Proposition Sales CRM 52

Customer Think

MAY 8, 2023

This increased value to these consumers and to the company also.If If you accept stakeholder value including customer value is to be increased then you start to look at the customer’s view point. Else smarter companies will displace you, or the customers will not buy as much.

Customer Value 59

Customer Value Stakeholders Profitability Manufacturing 59

Flevy

MARCH 25, 2024

Each global consulting firm maintains an internal knowledge management library of consulting framework presentations. Based on sales and downloads of the FlevyPro frameworks , here is what we found to be the top 10 Innovation frameworks used by management consultants.

Innovation 52

Innovation Value Proposition Stakeholders Organization 52

Desired Path

MARCH 9, 2023

Understand the patterns of your most successful customers.Validate using data across customer set. How might we ensure that our company's products actually deliver the outcomes that customers value? Understand what’s important to each stakeholder and what is important to them.

Stakeholders 52

Stakeholders Customer Value Customer Success Meetings 52

Customer Think

MARCH 12, 2023

We went on to discuss how value can be measured, and the value of a transaction. The model he used to measure complaint handling when he was a manager is different (and less good) than the one he uses today. And then we come to incentivizing the Value Creation. What did they think of the employee? Were the errors reduced?

Customer Value 52

Customer Value Shareholders Stakeholders Advertising 52

Account Manager Tips

JULY 6, 2022

ne the value potential of the solution for customers. Use of knowledge management systems and learning with customers Provide value proposition for the customer's network. You can work with your stakeholders in real time to unlock conversations, insights and ideas. The KAM Club. Henry Ford.

Co-Creation 130

Co-Creation Value Proposition Account Planning Suppliers 130

Flevy

MARCH 21, 2024

Each global consulting firm maintains an internal knowledge management library of consulting framework presentations. Based on sales and downloads of the FlevyPro frameworks , here is what we found to be the top 10 Business Transformation frameworks used by management consultants.

Energy and Utilities 52

Energy and Utilities Innovation Stakeholders Decision-making 52

Upland

JANUARY 29, 2024

Sales productivity involves how efficiently and effectively a sales team can generate revenue—while managing costs and resources, building customer relationships, and staying competitive in the market. This cross-functional teamwork helps you foster more unified and effective customer account management.

Account Planning 195

Account Planning Sales Decision-making Shareholders 195

Hubspot Sales

JULY 7, 2019

Are you a B2B account manager or sales executive who is serious about account-based sales or account-based marketing (ABM)? If the answer is “Yes,” chances are you understand your customers want partners, not vendors. Deliver value through right-fit solutions to their toughest challenges. Customer value scorecard.

Account Planning 116

Account Planning Co-Creation Account Management Negotiation 116

SmartKarrot

OCTOBER 5, 2023

Businesses today strive to get growth from existing accounts and, the role of Enterprise Account Management has come to the forefront in that regard. Designing and implementing the perfect playbook for managing large-scale clients is crucial to ensuring consistent customer experience and business growth.

Account Management 10

Account Management Management Value Proposition Stakeholders 10

Arpedio

APRIL 3, 2024

By understanding the customer’s unique requirements, sales reps can tailor customized solutions that address their specific needs and deliver measurable value. The solution selling approach requires a deep understanding of the customer’s industry, business environment, and competitive landscape.

Value Proposition 40

Value Proposition Stakeholders Decision-making Organization 40

ClearPoint Strategy

JULY 28, 2021

Norton as part of their Balanced Scorecard framework for strategic planning and management. The customer value proposition should be at the core of your strategy, which is why it comes directly after the financials (or mission). Enhancing customer value by improving relationships with existing customers.

Value Proposition 98

Value Proposition Software Software Government 98

Arpedio

JUNE 1, 2023

Key Takeaways From SAMA 2023 Annual Conference ← Back to blog Once again, The Strategic Account Management Association (SAMA) brought together sales and strategic account management professionals from around the globe for their annual conference.

Co-Creation 52

Co-Creation Account Management Account Planning B2B 52

Flevy

MARCH 26, 2024

Each global consulting firm maintains an internal knowledge management library of consulting framework presentations. Based on sales and downloads of the FlevyPro frameworks , here is what we found to be the top 10 Customer-centric Design (CCD) frameworks used by management consultants.

Customer Experience 52

Customer Experience Digitalization Digital Transformation Organization 52

Brooks Group

MARCH 21, 2024

The sales professional may ask questions about the buyer’s budget, decision-making timeline, key stakeholders involved, and any specific requirements or constraints they need to consider. Product-Based Questions = 3rd Most Effective This technique involves asking questions specifically related to the product or service being offered.

Sales 92

Sales Sales Training Decision-making Value Proposition 92

Arpedio

MARCH 26, 2024

Post-Sales Strategy: Involves activities and processes that occur after the sale, such as customer onboarding, support, and relationship management , aimed at ensuring customer satisfaction and retention. Utilizing Account-Based Selling Tools: Invest in account-based selling tools , such as ARPEDIO.

Value Proposition 52

Value Proposition Prioritization Sales Organization 52

SmartKarrot

SEPTEMBER 7, 2022

Execute on a customer business outcomes-driven strategy to ensure successful onboarding, adoption, retention, renewal, and expansion of your customer portfolio. Increase overall customer lifetime value through higher product adoption, usage, customer satisfaction and NPS scores.

Customer Success 19

Customer Success Stakeholders Client Onboarding Onboarding 19

Janek Performance Group: Account Planning

OCTOBER 25, 2023

However, according to Gartner , 51 percent of sales leaders agree account management channels fall short. New employees mean new stakeholders, decision makers, and priorities. Deliver Value For new clients, delivering value is a critical selling point. With established customers, value can be an afterthought.

Account Planning 52

Account Planning Decision-making Communication B2B 52

Insightly

NOVEMBER 1, 2022

These strategies underpin the process of managing customer data, helping to ensure you make the most of the information you gather. With carefully segmented customers and a method for appealing to each group, you can attract and retain more lifelong customers and increase profits. What Is CRM? Three Common CRM Models.

Profitability 52

Profitability CRM Value Proposition Customer Experience 52

SmartKarrot

MAY 17, 2022

Define and evolve engagement strategy with VP, Customer Care including roles and responsibilities, customer segmentation, coverage model, and engagement model. Continuously monitor and manage customer health to identify churn risk early and drive higher retention. Managing customer reporting & analysis.

Customer Success 19

Customer Success Key Account Management Stakeholders Negotiation 19

SmartKarrot

MAY 19, 2022

Role: Director, Client Success Location: Remote, United States Organization: MediaMath As a Director of Client Success, you will own and develop strong relationships with the client and key stakeholders from C-suite to Hands-in-keyboards. Manage a team of Customer Success Managers, enabling them to grow and achieve their targets.

Customer Success 19

Customer Success Stakeholders Client Onboarding Government 19

SBI

JULY 1, 2020

Success requires streamlined, silo-shattering processes that highlight the optimal path to revenue and enable the right high-value activities to efficiently, predictably and strategically drive growth. Deepen Customer Insights. Manage Relationships More Strategically. Mark Kopcha President, CEO, Revegy.

Account Planning 72

Account Planning Decision-making Stakeholders Leadership 72

SmartKarrot

JANUARY 27, 2022

Role: Head of Customer Success Location: San Francisco, CA, US Organization: Fathom As a Head of Customer Success, you will manage and monitor the client-side of the implementation process, delivering best-in-class client service and meeting every milestone. Identify opportunities for account growth within your managed accounts.

Customer Success 19

Customer Success Stakeholders Account Growth Facilitation 19

SmartKarrot

FEBRUARY 20, 2023

Role: Director of Customer Success Location: United States (Remote) Organization: Muck Rack As a Director of Customer Success you’ll drive the greatest level of value, adoption, health, and retention for our current customers by leading the Customer Success team. Raising renewal rates and decreasing churn.

Customer Success 19

Customer Success Communication Stakeholders Construction 19

SmartKarrot

APRIL 28, 2023

You’ll be the alpha dog, coaching, mentoring, and directing our customer success managers to give each and every one of our clients an excellent experience. Manage and cultivate your current clientele to promote account retention, customer value, and business growth.

Customer Success 19

Customer Success Digitalization Stakeholders Onboarding 19

SmartKarrot

APRIL 19, 2022

Role: Vice President of Customer Success Location: San Francisco Bay Area, US (On-site) Organization: Arable As a Vice President of Customer Success, you will develop the strategy to drive customer value realization and retention on Arable’s solutions, across priority regions and customer segments.

Customer Success 19

Customer Success Client Onboarding Performance Review Customer Value 19

Insightly

JUNE 17, 2021

Many of us are running a dozen programs, managing teams, and trying to keep up with a changing industry. When we’re underwater, it’s tough to remember to come up for air and ask: what do our customers actually want from us? Understanding the voice of your customer can help you answer this question.

Decision-making 98

Decision-making Media CRM Marketing 98

OnStrategyHQ

MAY 1, 2023

This analysis would look at the organization’s strengths and weaknesses in meeting the needs of your customers or stakeholders As you dive deeper into an internal analysis, you will examine internal factors that give an organization advantages and disadvantages in meeting the needs of its market, customers, partners, and even employees.

Suppliers 105

Suppliers Supply Chain Energy and Utilities Organization 105

SmartKarrot

FEBRUARY 15, 2022

As a Senior Director of Customer Success, you will develop strategies that enhance and improve customer experience and drive differentiate customer value, including providing a compelling digital customer post-sales experience.

Customer Success 19

Customer Success Customer Experience Stakeholders Onboarding 19

SmartKarrot

NOVEMBER 23, 2022

Partner with Sales, Account Management, Customer Success, and AI Services to ensure clients are set up for success in the short and long term. Manage and assign resources based on capacity and experience and customer value. Maintain a high level of customer satisfaction with the services.

Customer Success 19

Customer Success Logistics Onboarding Profitability 19

SmartKarrot

FEBRUARY 23, 2023

Establish important milestones and goals with strategic customers, develop key performance indicators, and assist the customer in realising their definition of success. Execute Executive Business Reviews (EBR) on a regular basis, according to the type of customer, at intervals chosen based on customer value.

Customer Success 19

Customer Success Stakeholders Account Management Communication 19

SmartKarrot

NOVEMBER 16, 2022

Role: Customer Success Director Location: Mannheim, Baden-Württemberg, Germany (Hybrid) Organization: ABB As a Customer Success Director, you will support Customer Success Managers in defining, implementing, and applying customer success management policies. Apply here: [link]. Apply here: [link].

Customer Success 19

Customer Success Client Relationships Profitability Performance Review 19

SmartKarrot

SEPTEMBER 6, 2022

Role: Director, Customer Success Location: Remote, NAMER, US Organization: SecurityScorecard As a Director of Customer Success, you will hire, train, coach, develop and lead a team of customer success managers in enabling the customers to reach maximum value.

Customer Success 19

Customer Success Value Proposition Onboarding Stakeholders 19

SmartKarrot

AUGUST 24, 2021

Manage customer success activities, on-boarding and adoption, customer success management, renewals, cross-sell/up-sell sales leads, and customer advocacy. Utilize customer feedback and performance data to drive both true and perceived customer value.

Customer Success 19

Customer Success Stakeholders Account Strategy Business Growth 19

SmartKarrot

JANUARY 19, 2023

Apply here: [link] Role: Customer Success Manager Location: Nashville Metropolitan Area (Hybrid) Organization: Uniply As a Customer Success Manager, you will understand the entire customer experience, putting customers’ needs first. Report trends, issues, and feedback to your team.

Customer Success 19

Customer Success Insurance Stakeholders Software 19

SmartKarrot

FEBRUARY 2, 2022

Role: Customer Success Director Location: Remote, Minneapolis, MN, US Organization: Numerator As a Customer Success Director, you will manage a client relationship after onboarding is complete to drive ongoing realized value against measurable long-term strategic goals to ensure long-term success.

Customer Success 19

Customer Success Onboarding Client Relationships Stakeholders 19

SmartKarrot

DECEMBER 10, 2021

Role: Director – Customer Success Location: Nashville, TN, US (On-site) Organization: Rain Instant Pay As a Director of Customer Success, you will support the growth of the organization by recruiting, hiring, training, and coaching top talent Customer Success Managers.

Customer Success 19

Customer Success Advertising Account Planning Stakeholders 19