Brooks Group

DECEMBER 1, 2023

Whether your organization has a dedicated Account Management team, or your salespeople are in charge of managing their own accounts, it’s important to establish account management KPIs to measure performance and effectiveness. Those objectives will help you decide which metrics make the most sense for your team to track.

Account Management 93

Account Management Management Account Planning Sales Training 93

Hubspot Sales

NOVEMBER 22, 2023

It's a CRM (or Customer Relationship Management Platform). CRMs have always solved that problem for customer-facing teams with hundreds of contacts and data points to track. This is where Customer Relationship Management (CRM) software comes into play. It's not that new or hard to access.

CRM 100

CRM Decision-making Sales B2C 100

Arpedio

JANUARY 3, 2024

When it comes to driving business success , there are two crucial strategies that companies must master: Account Management and Opportunity Management. While they might seem interchangeable, understanding the key differences between these approaches is essential to building long-term customer relationships and maximizing revenue.

Account Management 52

Account Management Management Client Relationships Prioritization 52

Hubspot Sales

APRIL 12, 2023

With proper sales activity management, you can influence sales objectives and business results. In this post, you’ll learn tips for managing your team’s sales activity and about the software that can help along the way. Table of Contents What is sales activity management? 3 Steps to Implementing Sales Activity Management 1.

Management 121

Management CRM Sales Software 121

DemandFarm

APRIL 8, 2024

The best account managers , however, have a secret sauce that differentiates them from the others. An account manager needs to keep a tab on several parameters while reaching out to different personas today to simply break through the everyday clutter. Sounds simple enough! What can be a blink and miss moment is slow motion for us.

Key Account Management 52

Key Account Management Account Management Stakeholders Meetings 52

Arpedio

FEBRUARY 14, 2024

Two such important functions that often go hand in hand are account management and sales. Understanding the nuances between account management and sales can help businesses optimize their strategies and ensure long-term client relationships. Two such crucial roles are account management and sales.

Account Management 52

Account Management Management Sales Client Relationships 52

Hubspot Sales

SEPTEMBER 14, 2023

In the past, sales managers often saw sales coaching as a means of correcting negative behaviors by providing real-time performance feedback. Instead, it left them with the lingering thought that their manager perceived them as a poor performer. To further paint the picture on how these two differ, let's explore how managers use them.

Procurement 108

Procurement Sales Construction Negotiation 108

Nutshell

MARCH 19, 2024

A more productive team leads to more deals, revenue, and growth. Get 70+ expert strategies for sales management success in our Sales Manager’s Survival Guide. Affordable growth: When the team is more productive, you can look forward to more business growth without the expense of additional team members.

CRM 71

CRM Sales Software Software 71

Arpedio

JANUARY 3, 2024

In the world of business, Account Management and Account Planning are two essential concepts that play a critical role in driving client success and business growth. In this section, we will delve into the key differences between Account Management and Account Planning. What is Account Management?

Account Planning 52

Account Planning Account Management Management Client Relationships 52

Nutshell

MARCH 1, 2024

Before competitor tracking tools, businesses were left to their own devices, scouring the web and going undercover to suss out how competitor websites were bringing in customers. Set better business goals: Understanding why customers choose your competitors over your business allows you to set benchmarks to improve in those areas.

CRM 71

CRM Software Software Media 71

Arpedio

MARCH 5, 2024

In the intricate dance of business success, one partner often overlooked is account management. It’s the backbone that sustains client relationships, fosters loyalty, and ultimately drives growth. One crucial aspect of account management is the delicate balance between nurturing existing accounts and pursuing new ones.

Account Management 52

Account Management Management Client Relationships Prioritization 52

Nutshell

JANUARY 17, 2024

Every project management team needs critical customer information and collaboration from other departments to be successful. Using a CRM in project management could be the answer you need for ultimate inter-departmental cohesion. What is CRM in project management? Nutshell has what you’re looking for.

Business Growth 71

Business Growth CRM Management Software 71

Hubspot Sales

OCTOBER 18, 2023

During his tenure at Businessland, Dan advanced into sales management, covered various territories, got his first experience with sales training, and ultimately helped grow the company from $2 million in sales to $1.4 He claims his experience at Businessland got him “addicted to hyper-growth” and shaped his career trajectory.

Prioritization 101

Prioritization Sales Management Management Marketing 101

Agile CRM

NOVEMBER 29, 2022

Personalization allowed marketers to customize emails to each individual recipient. . Email marketing tools are becoming increasingly popular in the global market due to their ability to reach a large number of customers and prospects in a cost-effective manner. billion by 2024, representing a compound annual growth rate of 8.2%. .

Marketing 98

Marketing Media Software Software 98

ACT

SEPTEMBER 19, 2023

In increasingly competitive market conditions , focusing on growth is the only way small businesses can survive and thrive in the long run. When you grow your team, acquire new assets, or invest in better tools and systems, you can face business challenges like reduced profitability, employee demotivation, and inefficient customer support.

Business Growth 52

Business Growth Management Small Business CRM 52

Zendesk

MARCH 1, 2024

ICR optimizes call handling and improves customer experiences by using data points and algorithms to connect callers with the most qualified agents. Most customers are all too familiar with the frustration of calling traditional service lines.

Telecommunications 52

Telecommunications Prioritization Customer Experience Software 52

Insightly

APRIL 29, 2024

From analytics and marketing automation to content creation and project management, your team probably already uses many different systems to keep everything on track. The short answer is yes: Customer Relationship Management (CRM) software can be a significant benefit to marketing teams.

CRM 52

CRM Marketing Decision-making Facilitation 52

Hubspot Sales

NOVEMBER 16, 2023

Her talk was on customer connection in the new era — how information has transformed into intelligence, and how this intelligence is what allows you to connect with your customers. And the most intelligent way to use intelligence as a B2B GTM professional is to drive customer retention.” – Yamini Rangan, CEO at HubSpot Yes!

CRM 82

CRM B2B Decision-making Business Growth 82

Nutshell

APRIL 18, 2024

Your customer data is the key to understanding your customers better so you can improve your marketing, sales, customer experience, and more. That’s where a single customer view, or SCV, comes in. Table of Contents What is a single customer view? Explore Nutshell’s Features What is a single customer view?

Government 77

Government CRM Decision-making Customer Experience 77

Hubspot Sales

SEPTEMBER 6, 2023

But being busy doesn’t leave time for thinking strategically, nurturing customer relationships, or making sure your team has everything they need — especially if your company is growing at lightning speed. My name is Beau Brooks and I’m the Global VP of Sales at Teamwork.com, a project management tool for client work.

Sales 113

Sales Onboarding Prioritization Profitability 113

DemandFarm

MAY 2, 2024

Effective relationship management transcends mere customer satisfaction—it’s a strategic endeavour that involves nurturing deep connections that foster loyalty, satisfaction, and mutual growth. The global Customer Relationship Management market is projected to grow from $71.06 billion in 2023 to $157.53

Management 40

Management Banking CRM Profitability 40

PandaDoc

FEBRUARY 23, 2024

All you need to do is zoom out, see the bigger picture and start looking for long-term growth and expansion possibilities rather than focusing only on short-term conversion objectives. Below, we’ll discuss the impact that a robust opportunity management process can have on your bottom line.

Management 52

Management CRM Sales Decision-making 52

Hubspot Sales

SEPTEMBER 27, 2023

Picture this: You're a sales leader determined to drive revenue growth for your business. The initial response is promising, with customers signing up left and right. Customers are complaining about billing errors, experiencing delays in service activations, and struggling with subscription changes. Why Manage Subscriptions?

Management 90

Management Software Software Decision-making 90

Insightly

MAY 13, 2022

One of the most important tools you’ll need to implement is a customer relationship management (CRM) system. A CRM gives you a centralized platform to store customer information and manage every interaction regardless of the touch point. While you may not have many customers right now, you are growing.

CRM 98

CRM Software Software Prioritization 98

Arpedio

SEPTEMBER 25, 2023

Key account management vs. traditional sales ← Back to blog The game of sales and customer relations has changed – staying competitive is no longer just about making the sale; it’s about nurturing valuable, long-lasting relationships with your top-tier clients. Table of Contents What is Key Account Management?

Key Account Management 52

Key Account Management Account Management Management Sales 52

Hubspot Sales

MARCH 8, 2023

Job growth as a travel agent is expected to increase by 20% from 2020-2030, much faster than most other industries. So you know you want to enter sales, you've chosen a field with a wide range of career avenues and niches. But locking in on a role you can secure and grow in can be tough. Most Hireable Sales Jobs Right Now 1.

Financial Services 104

Financial Services Manufacturing Finance Transportation 104

Apptivo

JANUARY 31, 2023

Time to upgrade your contact management! Defining: Contact management 3. Why is contact management important? Perks of Contact Management in Business 5. How contact management systems empower sales & support teams? Choosing the best Contact Management Software 7.

Management 59

Management Sales Software Software 59

QYMATIX

MARCH 21, 2023

In this regard, it is essential to reduce the effort of sales reporting to a minimum, while still reporting meaningful Key Performance Indicators (KPI) for the sales team and management. Aggregated sales reports are made available to higher management. In which customer/customer segments should we primarily invest our resources?

B2B 97

B2B Key Account Management Sales Profitability 97

Nutshell

MAY 7, 2024

Trade shows can be powerful platforms for showcasing your products, growing your brand, and winning new customers. However, figuring out how much your business actually benefits from attending trade shows can be challenging. Here’s what to do Try Nutshell free for 14 days! What is return on objectives (ROO)?

CRM 71

CRM Media Advertising Marketing 71

Arpedio

AUGUST 31, 2023

careers Are you ARPEDIO’s new Student in Customer Success? Back to careers Are you an aspiring future Customer Success Manager and have a passion for sales? Do you want to help drive post-sales processes from start to end and prepare the business for continued growth and further international roll-out?

Customer Success 52

Customer Success B2B Account Management Innovation 52

SuperOffice

APRIL 19, 2021

Did you know that 54% of consumers say there’s a need for improvement in customer service ? The secret to delivering a great customer experience is shifting your focus from simply serving your customers, to engaging with them in a seamless way. Because this is what customers actually want from brands.

Artificial Intelligence 110

Artificial Intelligence Customer Experience Communication Digitalization 110

ProlifIQ

APRIL 21, 2023

Account Planning Growth Strategy For businesses looking to grow their revenue and achieve their goals, an effective account growth strategy is essential. This strategy involves developing a comprehensive plan to manage and grow the customer accounts that are critical to the business’s success.

Account Growth 52

Account Growth Account Planning Key Account Management Account Management 52

Arpedio

MARCH 6, 2024

In today’s competitive business landscape, effective account management plays a pivotal role in fostering long-term client relationships and driving sustainable growth. However, despite its importance, account management is not without its challenges. Addressing these challenges is crucial for business success.

Account Management 52

Account Management Management Client Relationships Communication 52

QYMATIX

NOVEMBER 2, 2021

Revenue stagnation is a nightmare most managers are scared to dream. No manager wants that. It is hard to have that sales growth cake and eat it too. Besides, managers often complain about the lack of focus when it comes to sales growth. Kennedy “Conformity is the jailer of freedom and the enemy of growth.”.

B2B 103

B2B Sales Profitability Sales Analytics 103

PandaDoc

OCTOBER 3, 2023

In this article, we explore a host of solutions designed to help SMEs streamline their processes, boost productivity, and drive revenue growth. Key takeaways: Sales software options offer a diverse range of features, from lead management and CRM to analytics and automation. Sales software can track your customer’s preferences.

Small Business 52

Small Business Software Software Marketing 52

Arpedio

FEBRUARY 14, 2024

Welcome to our comprehensive guide on strategic account planning – a vital practice for businesses looking to achieve long-term success and foster strong customer relationships. In today’s competitive landscape, having a well-defined account plan is essential to effectively manage key accounts and drive growth.

Account Planning 52

Account Planning Account Management Value Proposition Stakeholders 52

Arpedio

FEBRUARY 14, 2024

Welcome to our comprehensive guide on strategic account planning – a vital practice for businesses looking to achieve long-term success and foster strong customer relationships. In today’s competitive landscape, having a well-defined account plan is essential to effectively manage key accounts and drive growth.

Account Planning 52

Account Planning Account Management Value Proposition Stakeholders 52