QYMATIX

MARCH 19, 2024

The e-commerce juggernaut has unleashed a digital storm, compelling sales managers, and executives to adapt and innovate. Powered by AI and predictive sales software , dynamic pricing is one of the most potent instruments in this battle for relevance and profitability. The future is dynamic , and the future is yours for the taking.

B2B 52

B2B Digitalization Suppliers Sales Analytics 52

Zendesk

SEPTEMBER 7, 2022

Almost overnight, retailers big and small had to adapt to a whole new way of serving their customers digitally. Rethink the role of CX to drive profit. Digital CX isn’t a trend. Delivering great customer experiences takes more than greeting customers at the door—it requires reaching out across the digital divide.

Retail 98

Retail Digitalization Customer Experience Profitability 98

Customer Think

NOVEMBER 10, 2022

This blog post will explore how companies can profit from customer data by unifying and consolidating it for predictive analytics. Companies have long realized the value of data. It’s been said that data is the new oil. But many businesses may not realize just how valuable their customer data is.

Profitability 98

Profitability Digitalization Marketing 98

Strategic Account Management Association

AUGUST 24, 2021

Impact of Digital: Digital impact on SAM was already significant and the pandemic has accelerated adoption by ten times or more. Ask yourself: What does the acceleration of digital adoption and the explosion of available data mean for SAM? Passmore emphasizes that “there is agrowing desire for digital self-serve for customers.”

Stakeholders 520

Stakeholders Supply Chain Digitalization Shareholders 520

Strategic Account Management Association

OCTOBER 28, 2020

Most of all, they proved that getting strategic account management right unlocks huge benefits in terms of growth, profitability, customer satisfaction and attainment of strategic goals.

Co-Creation 520

Co-Creation Global Accounts Account Management Profitability 520

DemandFarm

APRIL 4, 2023

The question ‘is it time to go digital with your KAM’ can be addressed from two perspectives – internal and external. Why should you adopt Digital Key Account Management? What are some of the benefits of adopting digital account planning solutions for your key accounts?

Key Account Management 52

Key Account Management Account Management Digitalization Management 52

PartnerTap

JUNE 8, 2021

“ Digital transformation is not a product or a solution. Digital transformation is really about fostering a culture within your company that adapts to the changing digitized landscape. The Pandemic has only increased the speed at which digitization revolutionizes the way we partner. The Ever-Changing Landscape.

Digital Transformation 83

Digital Transformation Digitalization Co-Creation Artificial Intelligence 83

Customer Think

JULY 16, 2021

I recently visited two clients who established a Customer Service Departmental goal of “always exceeding customer expectations.” ” One of the companies even instructed the front line customer service representative (CSR) to end the call or email with, in part, “I hope I have exceeded your expectations.”

Profitability 81

Profitability Digitalization Customer Experience 81

Engage Selling

MARCH 28, 2019

In today’s world, you either decide to be digital or you decide to be dead. Here’s the thing, you could have a thriving and incredibly profitable business with raving clients across the globe, but, if there’s no … Read More » What’s your choice?

Digitalization 102

Digitalization Profitability Client Relationships Communication 102

QYMATIX

MARCH 19, 2024

The e-commerce juggernaut has unleashed a digital storm, compelling sales managers, and executives to adapt and innovate. Powered by AI and predictive sales software , dynamic pricing is one of the most potent instruments in this battle for relevance and profitability.

B2B 40

B2B Digitalization Suppliers Sales Analytics 40

Red Star Kim

FEBRUARY 8, 2024

And I’ve noted the highlights of the sessions by other speakers (How the BD function can be more influential, Rethinking your online strategy, Digital marketing maturity and Best practice for KAM) below. Essentially a focus on the most profitable clients. Here is a summary of the sales targeting toolbox for professional services firms.

Value Proposition 130

Value Proposition Key Account Management Digitalization Sales 130

The Center for Sales Strategy

SEPTEMBER 6, 2018

How else will you know if the effort was a success, and if the investment produced a profitable return? In the digital age, I could argue that it’s gotten too easy to report campaign metrics. Measuring the results of an ad campaign or a marketing push is important.

Digitalization 66

Digitalization Profitability Marketing 66

Account Management Skills

JANUARY 11, 2022

In this episode we talk about making client relationships more profitable. He specialises in helping agency leaders and their teams negotiate more profitably. Now some of you may have vampire clients, because what they do is they suck the profitability out of your business. Welcome to Episode 53. And they are.

Client Relationships 52

Client Relationships Profitability Procurement Negotiation 52

Customer Think

DECEMBER 19, 2022

In the data-driven 21st-century world, we’ve managed to define many different kinds of customers. From new prospects to impulse buyers, loyal patrons to individuals with buyer’s remorse, there are many different categories and definitions for those who buy from a company.

Profitability 72

Profitability Management Digitalization Marketing 72

Red Star Kim

FEBRUARY 1, 2024

Strategic adoption of AI With regards to AI, I was really impressed by a webinar I attended last year in the not-for-profit sector. Their personalities and differences may be hidden further behind AI generated content. It advocated a more strategic and fundamental approach to AI adoption throughout an organisation with the following steps.

Marketing 130

Marketing Leadership Profitability Digitalization 130

Red Star Kim

AUGUST 24, 2023

And the important distinction between cash and profits is highlighted. There are passing references to brand management, digital agencies and data mining. Finance The debt and equity chapter summarises different business formats (including private and public companies and partnerships). Debt, interest and dividends are explained.

Finance 130

Finance Government Profitability Banking 130

SBI

MAY 2, 2018

Jared: Since our founding in 1999, Zilliant has partnered with our customers by curating actionable insights hidden in their data that drive sales actions, customer relationships, and profitable growth. And they continue to keep us because our customers regularly exceed revenue and profit projections thanks to our AI.

Profitability 55

Profitability Artificial Intelligence eCommerce Sales 55

Red Star Kim

NOVEMBER 1, 2023

Digital environment – Where people buy people, the challenge of forging strong personal relationships becomes more acute when most communications are managed through digital channels. This has changed the sales process fundamentally in many environments.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Customer Think

DECEMBER 2, 2021

Artificial Intelligence is a powerful tool and ignoring its implications is next to impossible in today’s digital world. AI is truly a gamechanger for organizations Various organizations across the globe a constantly leveraging the potential of AI and ML to enhance interactions, profits, relationships, […].

Artificial Intelligence 136

Artificial Intelligence Customer Experience Profitability Digitalization 136

Red Star Kim

JANUARY 16, 2023

Higher salary demands will put further pressure on profits/margins unless firms raise prices significantly (which some are doing). Marketing via social and digital channels. Accelerated digital experience. New skills (especially data analytics and digital). Operational efficiency rises up the strategic agenda.

Marketing 130

Marketing Co-Creation Government Artificial Intelligence 130

Customer Think

DECEMBER 2, 2021

Five key steps you need to keep building customer loyalty Loyal customers are your most profitable clients and the most effective advertisements you can have for your brand- this is an even greater trend after the pandemic. Things have certainly gone digital, but how we learn and trust products may be more similar.

Advertising 131

Advertising Profitability Digitalization 131

Flevy

SEPTEMBER 19, 2023

Opportunities for profits and growth diminish as the market space becomes increasingly congested. ” A way for profitable and sustained growth is to distinguish the organization from the intense rivalry by establishing an unchallenged market arena—i.e., That is why such an environment is called “red oceans.”

Value Proposition 96

Value Proposition Digital Transformation Profitability Innovation 96

QYMATIX

APRIL 1, 2024

While digital technologies have already turned many industries upside down, such as the retail industry, traditionally stationary B2B retailing has not yet been affected to the same extent. Digital commerce allows a -sometimes not entirely welcomed – price transparency. Digital distribution is gaining pace.

B2B 52

B2B Retail Manufacturing Internet 52

QYMATIX

APRIL 1, 2024

While digital technologies have already turned many industries upside down, such as the retail industry, traditionally stationary B2B retailing has not yet been affected to the same extent. Digital commerce allows a -sometimes not entirely welcomed – price transparency. Digital distribution is gaining pace.

B2B 52

B2B Retail Manufacturing Internet 52

Luminas Strategy

APRIL 21, 2024

Coming in a close second, is digital transformation. In a recent Harvard Business Review article, Darius Adamczyk, former CEO of Honeywell, underscores this reality by detailing the pivotal role of digital strategy in navigating through tumultuous times.

Innovation 52

Innovation Organization Digital Transformation Digitalization 52

DemandFarm

JULY 26, 2023

Quality over Quantity: How Focusing on a Select Few Accounts Can Drive Greater Success in Digital Key Account Management As digital Key Account Management grows in relevance, many organizations find themselves confounded by the question of whether obtaining new customers is more important than retaining existing key clients.

Key Account Management 40

Key Account Management Account Management Digitalization Management 40

Flevy

FEBRUARY 19, 2024

In the digital/data/AI era marked by competition and continuous change, the ability to measure growth accurately provides organizations with the strategic foresight needed to adapt and thrive. Relevance : ROE is an indicator of how effectively an organization is using its equity to generate profit and growth.

Business Growth 52

Business Growth Management Digital Transformation Profitability 52

Red Star Kim

DECEMBER 14, 2022

Profit growth. STAR for digital marketing Book review: Build your digital marketing strategy by Steve Brennan (kimtasso.com). We spent some time considering what our Boards are focused on – so we can align marketing and business development activities accordingly. The key themes were: Present. Strategy (priorities). Competitors.

Marketing 130

Marketing Management Interpersonal Skills Profitability 130

Arpedio

APRIL 29, 2024

SAM professionals are not just account managers; they play a pivotal role as value creators, ecosystem orchestrators, and pioneers of data-driven decision-making, crucial for unlocking market share and profitability.

Key Account Management 52

Key Account Management Account Management Ecosystem Leadership Global Accounts 52

PandaDoc

NOVEMBER 6, 2020

As digital shoppers use their smartphones and laptops to spend their way to record levels of online sales, consumer preference for digital shopping is rapidly spilling over into the B2B market. billion worldwide by 2021, businesses need to be present in the digital space where decisions are being made. Boost profit margins.

B2B 40

B2B Digitalization eCommerce Supply Chain 40

Flevy

MARCH 12, 2024

Research by various academicians and researchers has suggested other models of gaining profitability and sustainable competitive advantage.

Profitability 52

Profitability Value Proposition Decision-making Digital Transformation 52

Flevy

OCTOBER 23, 2023

Two key factors critical for devising a robust purchasing and supply management strategy are: Strategic importance of purchasing: This factor measures the ratio of raw material costs to total costs, their impact on profitability, and the value addition done by the entire product portfolio.

Supply Chain 102

Supply Chain Procurement Suppliers Digital Transformation 102

Mike Kunkle

OCTOBER 8, 2023

The cross-functional alignment ensures every department synchronizes efforts to drive profitable growth. Crafting Stories, Messaging, and Narratives In the digital age, storytelling has become a powerful tool in the marketer’s toolkit. It’s about being present and engaging across various platforms and touchpoints.

Customer Experience 277

Customer Experience Decision-making Profitability Marketing 277

Strategic Communications

JANUARY 17, 2024

Salesforce’s AI-powered tools provide crucial, real-time insights into consumer behavior, helping to optimize digital ad bidding, segment audiences, and automate social media and outreach programs. AI can also provide valuable insights into consumer behavior, allowing for unprecedented personalization in marketing content.

Artificial Intelligence 59

Artificial Intelligence Marketing e-Learning Digitalization 59

Red Star Kim

FEBRUARY 16, 2023

Ensure the company is investing behind the change Make sure the entire organisation is motivated to go on the journey For those involved in Not-For-Profit and charities this is a great introduction to strategy CCE_BBG_Boards_involvement-Sept2021.pdf What are we able to achieve?

Value Proposition 130

Value Proposition Government Facilitation Profitability 130

Customer Think

AUGUST 16, 2021

Digital transformation is advancing at breakneck speed, helping businesses become more competitive, resilient and profitable. In fact, a recent Deloitte survey found 69% of surveyed leaders plan to increase their financial commitments to digital transformation, particularly in response to the pandemic.

Digital Transformation 72

Digital Transformation Profitability Digitalization 72

MDI Training

MARCH 4, 2024

With your background in both digital well – being research and teaching businesses the skills they need to succeed, could you share some insights on how GenAI can be harnessed to boost both organizational productivity and employee well – being simultaneously? It has made their lives easier. So, this is very personal for me now.

Leadership 59

Leadership Digital Transformation Co-Creation Artificial Intelligence 59