Zendesk

OCTOBER 29, 2021

ParcelPanel and Zendesk help eCommerce brands shorten the time answering questions related to “Where is my order?” Five9 Cloud Contact Center (Sell) is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide.

Artificial Intelligence 98

Artificial Intelligence eCommerce Finance Software 98

QYMATIX

NOVEMBER 13, 2023

The software available in the marketplace can be used to understand customer behaviour, improve supply chain management and boost inventory optimisation. Robotics and automation Using robots and automation to do boring, standardised and repetitive tasks frees up humans to innovate at the highest levels.

B2B 52

B2B Artificial Intelligence Suppliers e-Learning 52

Zendesk

MAY 3, 2021

Retail & Ecommerce. Retail and ecommerce were early adopters of new technology in the face of the pandemic, with brands in China pivoting online in the earliest phases of the lockdown. Companies need to be prepared, not just for commerce online, but for omnichannel service on new channels to extend your ecommerce reach.

Prioritization 52

Prioritization Healthcare Manufacturing Retail 52

Zendesk

FEBRUARY 12, 2024

This podcast is hosted by Zendesk—a leader in customer service software solutions—and brings you interviews with industry experts, case studies, and actionable insights. It covers everything from customer service best practices to the latest technology and tactics for enhancing customer interactions.

Customer Experience 52

Customer Experience e-Learning eCommerce Artificial Intelligence 52

Hubspot Sales

APRIL 23, 2021

HubSpot Growth Platform is a full stack of marketing, sales, and customer service software. QuickBooks is an accounting software tool designed for businesses ranging from solo freelancers to mid-sized companies. Combine Gusto with your accounting software through integrations for Xero, QuickBooks, FreshBooks, and more.

Small Business 94

Small Business Finance Banking eCommerce 94

Zendesk

FEBRUARY 21, 2024

It’s prevalent in tech sales , business-to-business (B2B) industries, and software as a service (SaaS) sales. Buyer preferences: A recent McKinsey & Company survey shows that “customers still want an evenly divided mix of traditional, remote, and self-service channels , such as face-to-face sellers, inside sales, and ecommerce.”

Sales 52

Sales Computers and Electronics Decision-making Software 52

Insightly

JULY 25, 2023

Having this data is often more important for tech or software companies to identify common “marker” software that might indicate they also have a need for your product. For example, say your firm sells eCommerce software and about 50% of your current clients come from businesses that also use a specific ERP software.

Manufacturing 52

Manufacturing B2C Decision-making B2B 52

Tidio

MARCH 12, 2021

8 Best Strategies 6 Simple eCommerce Customer Segmentation Strategies. Here are the 17 best live chat software apps to try in 2021. Interviews help collect customer feedback about almost everything—from vegan product development to eCommerce company website design. Looking for more reads? What Is Customer Feedback, Anyway?

eCommerce 52

eCommerce Media Customer Experience Decision-making 52

Geehan Group

JUNE 27, 2016

Forrester has called Customer Success a Hot New Software Category , and points to the growth of the subscription economy as the catalyst. Impressed by the approach they have taken, we believe that tools like Strikedeck will be required by almost every company, be it a SaaS, Subscription, eCommerce, Service, or even non-software companies.

Customer Success 52

Customer Success Profitability Investors eCommerce 52

SmartKarrot

MARCH 29, 2022

Demonstrate working knowledge of ecommerce platforms and company products/services. Design innovative ways to engage with customers on a variety of platforms to drive adoption. Support the customers by successfully setting up their FACT24 Crisis and Incident Management Software. Design and deploy a retention strategy.

Customer Success 19

Customer Success Transportation Client Relationships Stakeholders 19

PandaDoc

DECEMBER 9, 2022

The definition of pricing for each business, from retail to eCommerce, or even for Amazon merchants, boils down to: This process is a fundamental part of product management, as well as one of the marketing Ps — whether you’re more likely to have four or seven of them exist in your view of the marketing world. Bottom line.

Profitability 52

Profitability Decision-making e-Learning Retail 52

Zendesk

MAY 31, 2022

Is a buyer subscribing to software on a monthly or annual basis? The RFM model is a newer lens of analysis, aimed primarily at ecommerce buyers. She wants to ensure that her laptop can handle all company-issued software, but at the same time, she’s nervous about transitioning to a new OS. Loyalty status.

Decision-making 52

Decision-making Construction Media Prioritization 52

SmartKarrot

FEBRUARY 3, 2022

Brazil’s SaaS landscape is bustling, thanks to the number of innovative startups that entered the horizon in recent years. ContaAzul is a Brazilian business management software for small businesses. Wabbi Software S.A., a collaborative software platform, purchased ContaAzul in 2018. Here’s the list for you –. Superlogica.

e-Learning 10

e-Learning Banking Transportation Financial Services 10

SmartKarrot

NOVEMBER 2, 2020

Equipped with an extensive background in ecommerce and entrepreneurship, he handles all marketing and customer success efforts. Brian Lim is an expereinced ecommerce entrepreneur with many startups in his kitty. Hung Nguyen leads content marketing efforts for Smallpdf , an innovative document management platform, based in Switzerland.

Co-Creation 21

Co-Creation Digitalization Media e-Learning 21

SalesGlobe

NOVEMBER 15, 2022

We’ll probably be drawing upon some content from that today, but also some books around problem solving for sales like the Innovative Sale and the book called Quotas! And they were posing the question on what do you prefer or do you prefer the in-store or shopping experience or ecommerce? Mark Donnolo. with an exclamation point.

Sales 52

Sales Value Proposition Retail Acquisition 52