SmartKarrot

JUNE 3, 2022

Own the ultimate success of the customers, including onboarding, product adoption, retention, and growth. Develop a trusted advisor relationship with key customer stakeholders and executive sponsors to fully understand the publishers’ business strategies and measurements for success. Conduct recurring business reviews.

Customer Success 19

Customer Success Facilitation Stakeholders Onboarding 19

Arpedio

FEBRUARY 26, 2021

Arpedio is a Copenhagen-based and US-present company, founded in 2012, originally providing apps in Salesforce.com for BtB Sales Excellence. You are skilled in collecting qualitative data via user surveys, focus group discussions and stakeholder interviews, and you know how to also get quantitative data on adoption, usage, business impact.

Management 52

Management B2B Account Management Innovation 52

Showpad

APRIL 9, 2021

Showpad Content and Showpad Coach help facilitate remote training and frictionless access to digital assets for sellers. Facilitate access to content for new reps. At the end of several hours spent meeting with stakeholders from across the company, a new hire will be struggling to keep up with the deluge of information.

Facilitation 52

Facilitation Artificial Intelligence Digitalization Remote Working 52

PandaDoc

APRIL 24, 2023

Sales enablement techniques include using coaching, relevant content, training, and technology to help sales agents onboard, improve their sales skills, and sell more and faster. Slide decks: Presentations including information on market trends, industry challenges, and how your products solve customer pain points.

Sales 52

Sales e-Learning Onboarding Software 52

Mike Kunkle

FEBRUARY 5, 2023

Counterintuitively, we maintain the most control with buyer-centric sales methodology, authentic communication with skilled facilitation, co-creating agendas and shared expectations, striving for clarity and alignment at every interaction. But there are things sellers can do to steer the journey and influence the path and outcomes.

B2B 198

B2B Sales Decision-making Negotiation 198

SmartKarrot

OCTOBER 11, 2022

Present all findings and suggestions to the Portfolio Operating Partner prior to presenting to clients. Defining program scope, goals, and deliverables that support business objectives in collaboration with senior management and key stakeholders. Identifying opportunities for continuous improvement.

Customer Success 19

Customer Success Stakeholders Leadership Facilitation 19

SmartKarrot

OCTOBER 12, 2022

Ensure the team understands and presents the product roadmap to Clients, articulating how those investments translate to business value. Regularly review overall program status with clients, usually in the form of client calls, web presentations or onsite meetings (as necessary). Lead and facilitate client meetings.

Customer Success 19

Customer Success Financial Services Banking Stakeholders 19

Arpedio

MAY 23, 2023

The sales coach may provide training on various sales techniques, such as prospecting, lead generation, sales presentations, objection handling, closing, and relationship building. Start by centralizing your account and stakeholder data in Salesforce! Start by centralizing your account and stakeholder data in Salesforce!

Sales 52

Sales Account Management Stakeholders CRM 52

SmartKarrot

OCTOBER 18, 2022

Role: Director, Client Success Location: Remote, United States Organization: MediaMath As a Director of Client Success, you will own and develop strong relationships with the client and key stakeholders from C-suite to Hands-in-keyboards. Present and review quarterly / monthly meetings.

Customer Success 19

Customer Success Facilitation Client Onboarding Onboarding 19

SmartKarrot

JANUARY 28, 2022

Expand Impact’s presence in the client organizations by developing relationships and facilitating strategic review sessions with senior-level people that have decision-making authority. Analyse campaign results, develop benchmarks, and create and share regular performance reports with different stakeholders. Apply here: [link].

Customer Success 19

Customer Success Onboarding Value Proposition Facilitation 19

SmartKarrot

MARCH 21, 2023

Role: Director, Customer Success Strategy Location: Seattle, WA, United States (Remote) Organization: CommerceIQ As a Director, Customer Success Strategy, you’ll create and implement customer success strategies that promote effective onboarding, adoption, retention, value creation, and customer satisfaction.

Customer Success 19

Customer Success Stakeholders Onboarding Facilitation 19

SmartKarrot

AUGUST 18, 2022

Understand customer business context and pain, and facilitate the strategic mapping of OfferFit value to identify potential upsell opportunities. Provide consultative services and present growth opportunities to clients. Quantify business impact of using OfferFit and communicate out to customers regularly. Apply here: [link].

Customer Success 19

Customer Success Facilitation Advertising Customer Experience 19

SmartKarrot

AUGUST 4, 2022

Solicit and synthesize customer product feedback to advocate for the customer to internal stakeholders. Present, discuss, and demonstrate Darktrace capabilities to IT Leaders and information security professionals as required. Internal and external key stakeholder management. Assist with all onboarding of clients.

Customer Success 19

Customer Success Stakeholders Innovation Facilitation 19

SmartKarrot

JANUARY 27, 2022

Build and nurture relationships with key stakeholders to ensure alignment. Provide feedback to the product, sales, marketing, and executive team to ensure the client voice is present. Provide reporting on account progress and forecasts. Provide mentorship and coaching to junior members of the customer success team.

Customer Success 19

Customer Success Stakeholders Account Growth Facilitation 19

SmartKarrot

AUGUST 23, 2021

Ensure a successful and robust onboarding experience for all new customers. Monitor customer account health, identify customers at risk of churn, and take proactive steps to address present/upcoming risks. To coordinate, and facilitate the implementation of the products and services. Execute consulting projects with customers.

Customer Success 19

Customer Success Facilitation Stakeholders Onboarding 19

Nutshell

JUNE 22, 2019

Stage 1: Presenting. It’s still important, however, to get a full understanding of your team’s pain points before you present your solution. As with external clients and customers, successfully presenting to your team requires research and preparation.

CRM 93

CRM Software Software Decision-making 93

Showpad

OCTOBER 31, 2019

However, all the legwork that must be completed to facilitate that productivity and effectiveness is a challenge that Sales organizations struggle with. . Ultimately, such strategies are used not only to empower reps, but also Sales enablement managers, Sales leaders, Marketing decision-makers, and other stakeholders.

Sales 53

Sales Client Relationships Procurement Decision-making 53

SBI

JUNE 22, 2021

Garin : Two key metrics our customers are finding success within their demo automation strategies are Stakeholders Discovered and Demo Qualified Leads (DQLs). Again, going back to Buyer Enablement, the focus should be on equipping the champion with what they need to go sell to those other stakeholders.

Stakeholders 37

Stakeholders Decision-making Retail Digitalization 37

PandaDoc

OCTOBER 13, 2022

Among the main differentiators between the plans is how many operations can be automated, which email marketing features are present, and how many open deals you can work with in parallel. Salesforce CRM will best suit fast-growing small and medium-sized companies that are ready to invest heavily in implementation, onboarding, and training.

CRM 52

CRM Small Business Onboarding Value Proposition 52

SmartKarrot

FEBRUARY 17, 2021

Representing the voice of the customer and influencing internal stakeholders by promoting a customer-centric mindset across the organization. Hire and onboard new team members who will quickly become strong individual contributors. Own the ultimate success of the customers, including onboarding, product adoption, retention, and growth.

Customer Success 10

Customer Success Value Proposition Stakeholders Onboarding 10

SmartKarrot

NOVEMBER 22, 2021

Apply here: [link] Role: Customer Success Manager Location: Remote, United States Organization: Twingate As a Customer Success Manager, you will own post-sales relationships with current customers from onboarding to securing renewals. Work with Customer Success Lead to create engagement plan for medium-low touch customers.

Customer Success 19

Customer Success Facilitation Stakeholders Onboarding 19

SmartKarrot

MAY 11, 2021

Identify and take action with at-risk customers, collaborating with other business units as necessary to present a unified experience. Manage adoption across all stakeholders for Measured products and services. Support internal CS initiatives, e.g. engagement and adoption model, onboarding playbooks, product training materials etc.

Customer Success 10

Customer Success Stakeholders Onboarding Performance Review 10

SmartKarrot

MARCH 2, 2023

Organize the processes for presenting business expansion plans to client executives. Take ownership of problems to ensure a prompt response is given, acting as an escalation point for both internal and external stakeholders. Manage relationships, incidents, discussions, and escalations in difficult customer scenarios.

Customer Success 15

Customer Success Finance Negotiation Facilitation 15

SmartKarrot

JULY 16, 2021

Role: Director of Customer Success Location: Remote, San Francisco Bay Area Organization: OpenComp As a Director of Customer Success, you will build a global customer success organization to support customers from onboarding, activation, and training through to long-term multi-stage renewal and expansions projects.

Customer Success 10

Customer Success Healthcare Stakeholders Onboarding 10

SmartKarrot

MAY 13, 2021

Facilitate coordination across departments to create the best LeagueApps solutions to drive growth for these customers. Clearly communicate customer feedback and trends to key stakeholders in Product, Marketing and Tech. Present new and valuable features to customers both during their onboarding and active stage.

Customer Success 10

Customer Success Facilitation Stakeholders Prioritization 10

SmartKarrot

OCTOBER 25, 2023

In the dynamic world of business, the role of a Strategic Account Manager (SAM) goes beyond onboarding and tracking usage. Stakeholder Mapping Every organization has its unique structure and dynamics when it comes to decision-making. Regularly engage in discussions with a diverse set of stakeholders, not just the top-tier management.

Account Management 10

Account Management Construction Decision-making Value Proposition 10

SmartKarrot

JUNE 28, 2021

Apply here: [link] Role: Customer Success Manager, Team Lead Location: Ashburn, VA, US Organization: Stack Overflow As a Customer Success Manager, you will be responsible for customers’ growth & success via strategic development, key stakeholder management, data insights and account leadership. Grow and develop the Customer Success team.

Customer Success 10

Customer Success Stakeholders Leadership Facilitation 10

SmartKarrot

FEBRUARY 7, 2022

Onboarding new customers. Once the opportunity has been converted, it is the job of the customer success team to meet with the customer and onboard them with your product. You need to train the customers/stakeholders. This way, the customers/stakeholders are appraised of the journey with your product.

Customer Success 10

Customer Success Stakeholders Software Software 10

SmartKarrot

OCTOBER 29, 2020

You will oversee the Americas Customer Success Managers who are all responsible for onboarding, growing, and retaining customers across Carbonite and Webroot’s SMB customer base. Analyze customer data to improve customer experience and improve onboarding processes. Sustain business growth and profitability by maximizing value.

Customer Success 8

Customer Success Onboarding Customer Experience Business Growth 8

SmartKarrot

MAY 19, 2020

The primary focus of this role is to shorten time to value realization, build strong relationships with key stakeholders, and ultimately achieve renewals for the most valued accounts. Partner with Sales and Client Services to successfully onboard, retain, grow and engage at a high level with client accounts.

Customer Success 10

Customer Success Customer Life Cycle Onboarding Client Relationships 10

OnStrategyHQ

FEBRUARY 16, 2024

Which regulations do your organization need to comply with and which relevant stakeholders need to be brought into the room so everyone can be involved in the conversation? HR Processes: AI can automate various HR tasks such as resume screening, scheduling interviews, employee onboarding, and streamlining the hiring process.

Artificial Intelligence 52

Artificial Intelligence Government Value Proposition Co-Creation 52

SmartKarrot

MAY 9, 2022

Create and execute a talent strategy that recruits, onboards, and develops diverse talent. Develop and manage relationships with the client stakeholders to deliver regular communications, manage and support Tahora events, deliver marketing materials and maximize onboarding success.

Customer Success 3

Customer Success Value Proposition Onboarding Facilitation 3

SmartKarrot

OCTOBER 1, 2022

Create, customize, and deliver compelling presentations that demonstrate individual client value of Eleanor Health services, performance, and potential growth. Project manage client onboarding and implementation process including product, channel and partner activation, campaign launches and ad-hoc projects.

Customer Success 3

Customer Success Logistics Client Onboarding Onboarding 3

SmartKarrot

MARCH 8, 2022

In celebration of International Women’s Day, we are honored to present our Top 50 Women Leaders in Customer Success to Follow list for 2022, celebrating 50 influential women leaders and their inspiring stories of strength and success. Annette Franz. Annette Franz is the Founder and CEO of CX Journey Inc. Donna Weber. Kellie Capote.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

SmartKarrot

MARCH 28, 2022

Expand Impact.com’s presence in the client organizations by developing relationships and facilitating strategic review sessions with senior-level people that have decision-making authority. Act as a trusted advisor to customer stakeholders and drive product adoption. Take ownership of new accounts and manage their onboarding.

Customer Success 3

Customer Success Onboarding Facilitation Stakeholders 3

ProlifIQ

AUGUST 17, 2023

Multi-Threading: Forrester highlights that multi-threading can significantly impact sales success, with an 82% win rate when multiple stakeholders are involved. Facilitating Smoother Expansion: Involving multiple stakeholders in expansion discussions increases the chances of obtaining buy-in and support for new initiatives.

Acquisition 52

Acquisition Stakeholders Customer Success Profitability 52

Nutshell

MARCH 15, 2021

Sales multithreading is the process of connecting with multiple stakeholders at the companies you hope to sell products and/or services to. stakeholders on the purchasing side. With sales multithreading, key stakeholders are identified at the beginning of the sales process and sold to simultaneously, minimizing this problem.

Sales 141

Sales Stakeholders Decision-making Facilitation 141