Sales Gravy

SEPTEMBER 8, 2023

Finally, they touch on the rebirth of field sales and the importance of building strong relationships with leadership. Build strong relationships with leadership and even going as far as getting into the "bowels" of the organization to get a better understanding of what's happening.

Leadership 94

Leadership Decision-making Organization Sales 94

The Center for Sales Strategy

JUNE 16, 2022

Someone you've been looking to get in touch with for a long time. Now, it's up to you to write an email that'll get opened. You found someone's email address online. A cold email can be effective depending on your target audience's communication preferences.

Communication 110

Communication Sales 110

Hubspot Sales

FEBRUARY 27, 2024

If you have to reschedule a meeting, get in touch with the other relevant stakeholders ASAP — ideally via a quick communication method like chat or email. It can be tough to know how to reschedule a meeting appropriately and effectively. Let's take a look. How to Reschedule a Meeting Professionally When should I reschedule a meeting?

Meetings 84

Meetings Stakeholders Communication Sales 84

Customer Think

SEPTEMBER 22, 2021

Many businesses struggle with lesser sales despite putting in a lot of effort into getting in touch with people. Source: Pixabay Have you ever wondered what is the key to successfully turning business pitches into sales? One of the main reasons is that we fail to sell to the right people. If someone is not […].

Small Business 137

Small Business Sales Digitalization Marketing 137

Hubspot Sales

JANUARY 10, 2024

Salespeople become more capable of closing deals only when managers actively coach them, not when they’re badgered about getting the forecast right. It’s an opportunity to get bad deals out of the pipeline early so reps don’t waste their time and offer reps some valuable insight. If so, you’ve come to the right place.

Meetings 103

Meetings Construction Sales Management Management 103

Hubspot Sales

MARCH 11, 2024

Getting comfortable and confident recording async videos is one of the most impactful soft skills I recommend a new seller develop — and recording practice videos (then replaying them back and looking at the transcripts to see if you’re relying on filler words or meandering too much) is a great way to improve your pitch.

Sales 112

Sales Meetings Stakeholders Customer Success 112

Customer Think

SEPTEMBER 10, 2023

However, there are situations when customers need to be able to get in touch quickly and speak to a real live person on the phone. Businesses are well aware that they should make it easy for customers to interact with them on digital channels. Increasingly it feels as though many companies are deliberately making this […]

Digitalization 80

Digitalization 80

Zendesk

JANUARY 17, 2024

In the first part of a two-episode conversation with host Nicole Saunders, Edwards-Lebair pointed out that CX leaders increasingly view AI as playing a significant role in both providing the kind of immersive experiences customers demand while driving efficiencies that will enable agents to focus on escalated issues that require the human touch.

69

69

Sales Gravy

NOVEMBER 27, 2023

On this episode of the Sales Gravy Podcast, I sit down with Mike Weinberg for Part One of our conversation on the state of the Sales Profession, sales leadership, and getting started as a new sales manager. The Evolution of Sales Training and Leadership Sales training and leadership have undergone significant transformation over the years.

Sales Management 81

Sales Management Management Sales Leadership Leadership 81

Hubspot Sales

DECEMBER 19, 2018

If I they get voicemail, they're afraid they don't know how to leave a concise, compelling message. And so, they'd rather not put themselves in the position of getting stuck and sounding irrelevant to the prospect in those situations. In this post, I'll discuss my tips for overcoming phone anxiety to get better results prospecting.

Meetings 139

Meetings Communication Media B2B 139

Hubspot Sales

MARCH 27, 2023

That means reps need to provide prospects with helpful and specific resources as opposed to stuffing irrelevant information down their throats — but you can't get there if you don't understand where your prospect is coming from. I don't always engage prospects at this stage, but if I do, I use a very light touch. But be careful here.

Decision-making 108

Decision-making Sales Stakeholders Leadership 108

Hubspot Sales

JANUARY 22, 2024

But getting there isn't always straightforward — being able to routinely leave well-constructed, effective sales voicemails can elude even the sharpest reps. They also get a large volume of calls and, in turn, voicemails from people trying to sell them something. Varying your touches makes you seem less pushy.

Construction 113

Construction Decision-making B2B Meetings 113

Hubspot Sales

SEPTEMBER 1, 2023

Get started with ChatSpot. Train AI in sales, and you’ll join 81% of salespeople surveyed who agree that AI significantly reduces their manual tasks and data entry workload. But how do you do that ethically? There’s a lot to consider, including bias, data management, permissions, and more. And there are threats of lawsuits against OpenAI.

Artificial Intelligence 101

Artificial Intelligence Decision-making Sales Software 101

Showpad

FEBRUARY 16, 2024

Sales takes one look at it, gripes that it won’t work with their buyers, and never touches it again. How to get sellers to buy your messaging. Turn a top seller into your messaging success story: Go a layer deeper beyond leadership buy-in, and get peer support. Invite sales leaders to provide feedback on early iterations.

Marketing 52

Marketing Sales Leadership Leadership Sales 52

Zendesk

JULY 30, 2021

But even with all the talk of creating frictionless and convenient ways for customers to get in touch, one big thing was missing: digital messaging channels like Facebook Messenger, Instagram and WhatsApp. Finding ways to ensure customers get the great experiences they’ve come to expect isn’t easy when you’re online.

Retail 98

Retail Digital Transformation Digitalization eCommerce 98

Hubspot Sales

APRIL 19, 2021

After all, cold emailing is the digital equivalent of cold calling — a practice where plenty of people are inclined to hang up before a rep can really get their message across. If you want to get the most out of your cold email efforts, there are a few points you need to consider and elements you have to nail. Does cold emailing work?

Decision-making 123

Decision-making Communication Media Digitalization 123

Hubspot Sales

AUGUST 9, 2022

Sandhu also touched on the value of leveraging a "teach-show-do" framework when training reps. We also touched base with Ryan McRae — Go-To-Market-Enablement Sales Trainer at HubSpot — to see what he had to say about the topic. McRae also offered another unique approach to getting your reps motivated for the day.

Sales Training 102

Sales Training Sales Decision-making Facilitation 102

Hubspot Sales

NOVEMBER 27, 2023

Source: RepairMonitor Next time, just hit up a Repair Cafe and get your caffeine fix while your machine gets fixed. Kids tool set” gets 80k+ monthly searches on Amazon. Niche repair studios: Define your repair niche, like fashion (“sewing classes near me” gets 35k+ monthly searches on Ahrefs). So get on it!

e-Learning 75

e-Learning Manufacturing Government Software 75

QYMATIX

APRIL 29, 2024

But the catch is the delicate balance between relying on AI and maintaining the human touch in sales. The Dance of Expectations and Realities when Implementing AI in B2B Sales. The promise of predictive sales software and ERP AI solutions is tantalising. The promise of predictive sales software and ERP AI solutions is tantalising.

B2B 52

B2B Artificial Intelligence Manufacturing Software 52

Insightly

SEPTEMBER 6, 2023

Mapping the customer journey is a strategic approach businesses can use to better understand the experiences and emotions of their customers at different touch points. List Touch points : Identify every potential customer interaction with your brand, from website visits, social media views, customer service interactions, etc.

CRM 52

CRM Marketing Digitalization Advertising 52

Insightly

SEPTEMBER 6, 2023

Mapping the customer journey is a strategic approach businesses can use to better understand the experiences and emotions of their customers at different touch points. List Touch points : Identify every potential customer interaction with your brand, from website visits, social media views, customer service interactions, etc.

CRM 52

CRM Marketing Digitalization Advertising 52

Hubspot Sales

DECEMBER 30, 2020

The more mature a business gets, and the more complex the prospective customer’s needs are, the more challenging it is to maintain that speedy response and personalized touch. Responding quickly to incoming leads can make or break a deal, particularly in highly competitive markets. Lead Routing by Use Case or Specialization.

CRM 104

CRM Manufacturing Software Software 104

Zendesk

MARCH 24, 2023

Customers must be able to get the information they need, on demand. Set up automated self-service for low-value customer interactions Customers want fast answers, and they want to get information on their own. This might include a mix of live help through messaging, voice, chat, and other high-touch options.

Financial Services 52

Financial Services Banking Customer Experience Media 52

Hubspot Sales

MAY 25, 2023

The platform also looks at the number of posts you publish and how many likes and comments you get. This metric revolves around Sales Navigator, so it might be harder for you to get a decent score if you're a free LinkedIn user. As of early 2023, it boasts over 900 million users , with approximately half visiting the platform monthly.

Decision-making 95

Decision-making Publishing Leadership Media 95

Sales Gravy

JANUARY 1, 2024

Interestingly, one crucial aspect that often gets overlooked is physical sales fitness. Cognitive Benefits of Improved Sales Fitness The podcast also touches on the cognitive benefits of regular physical activity, including improved memory, concentration, and problem-solving skills. This requires a tremendous amount of mental energy.

Sales 74

Sales Decision-making Management 74

Sales Gravy

AUGUST 16, 2020

On this Sales Gravy Podcast episode Jeb Blount (Virtual Selling) and Anthony Iannarino (Eat Their Lunch) get down and dirty about why salespeople need to adopt a phone first approach to outbound prospecting sequences. For this reason, sequences deploy multiple communication channels and prospecting touches over set duration of time.

Virtual Selling 92

Virtual Selling Leadership Communication Sales Management 92

Hubspot Sales

NOVEMBER 26, 2020

That's a big part of how you get to be a manager in the first place. They inspire their teams through their own dedication and, in turn, get more from their reps. The best sales manager in the world can only get so far with a rep who lacks the ambition, skills, or cultural fit to thrive and actively contribute to their team.

Sales Management 124

Sales Management Management Construction Sales 124

Nutshell

APRIL 11, 2023

One of the best online channels for marketing to your audience—as well as for staying in touch with existing customers—is email. 4 ways to use automated email marketing campaigns Sending out automated marketing emails is a great way to stay in touch with your audience without having to spend too much time on it.

CRM 62

CRM Marketing Management Sales 62

Hubspot Sales

MAY 18, 2020

Whether you are settling into your first entry-level role or are a seasoned professional, you don’t need me to tell you building a strong network is essential for your career — chances are you’ve already been positively impacted by a professional relationship in some way. However, it’s time to broaden our view of what networking can be.

Remote Working 143

Remote Working Prioritization Meetings Media 143

Help Scout

AUGUST 22, 2023

A well-designed contact page helps visitors get in touch with you and reflects your brand's commitment to customer service. Here we explore the best contact us page examples along with best practices for creating an engaging and effective contact page for your website. Read the full article

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40

RAIN Group

MARCH 28, 2018

How many touches does it take to make a sale? According to our Top Performance in Sales Prospecting research, it takes an average of 8 touches to get an initial meeting (or other conversion) with a new prospect. The simple answer is: more than most people think! But the initial meeting is just the beginning.

Sales 111

Sales Meetings 111

LinkedFusion

JULY 13, 2023

As a result, if you have touched the LinkedIn weekly limit, here is what you should do: For the next 5 days, don’t send any connection requests. If you do any mistake at this stage, your account could get restricted. It’s natural to feel anxious if you have received this message. The thing is you are not alone.

Value Proposition 52

Value Proposition Publishing Software Software 52

Nutshell

MARCH 15, 2024

This includes getting to know the prospect, their organization, role, wants, needs, and pain points. Get 70+ expert strategies for sales management success in our Sales Manager’s Survival Guide. We’ll also delve into the best practices associated with nurturing leads to give you the edge. DOWNLOAD Ready to become a better sales leader?

CRM 71

CRM Software Software Communication 71

Hubspot Sales

DECEMBER 14, 2021

Ross and Tyler also touch on a few other key terms that play into the predictable revenue model. is a prospecting strategy where a rep gets in touch with the direct manager of a decision-maker they're targeting and asks them to refer them to the right person. Determining an Acceptable Average Deal Size. Defining Time Frames.

Sales 110

Sales Decision-making Facilitation Marketing 110

Hubspot Sales

OCTOBER 9, 2017

What’s wrong with using “I’ll touch base with you” in an email? Touching base” simply means getting in contact with someone. It’s believed to derive from baseball, where a player must touch four bases to score a run.). Touch Base” Alternatives. Shorter alternatives to “touching base”. Be explicit.

e-Learning 102

e-Learning Brainstorming Meetings Communication 102

Zendesk

APRIL 20, 2023

We believe AI will touch and guide each and every customer touchpoint in the next five years. Here are some tips to get CX teams set up for AI now and in the future. Here are some tips to get CX teams set up for AI now and in the future. Your agents shouldn’t be bogged down by the busy work.

Artificial Intelligence 96

Artificial Intelligence Digitalization Customer Experience Communication 96

Hubspot Sales

NOVEMBER 22, 2023

This personalized touch makes you feel valued and leaves a lasting impression. Explore CRM integrations Get started with HubSpot User Permissions CRM integrations like HubSpot User Permissions can help you with data entry and updating, according to McKibbens. Wouldn’t you want to make your customers feel valued?

CRM 89

CRM Artificial Intelligence Customer Success Decision-making 89