Customer Think

JANUARY 31, 2024

Helen Fanucci, a sales leader with 25+ years in the high-tech industry and author of “Love Your Team: A Survival Guide for Sales Managers in a Hybrid World.” discusses the importance of trust in sales, effective targeting strategies, and the role of collaboration in team selling.

Sales Management 52

Sales Management Management Sales 52

Customer Think

JULY 15, 2021

The wheel may be one of humankind’s greatest innovations, but keep in mind that it’s what the tool can do – not the tool itself – that guides history. This applies to high-tech inventions as well.

Retail 131

Retail Innovation Digitalization 131

Sales Gravy

NOVEMBER 27, 2023

Embracing the Fundamentals: Getting Started as a New Sales Manager in a Rapidly Changing World As we work to sell more in the face of constant change, the wisdom of industry veterans like Mike Weinberg stands out as a beacon, guiding us through the evolving landscape of customer relationships, technology, sales strategies, and sales leadership.

Sales Management 81

Sales Management Management Sales Leadership Leadership 81

Upland

MAY 18, 2023

See a side-by-side comparison for an example. Sales map example for smaller accounts. It’s usually people who get the glory when we talk about key account management —and rightly so. After all, it’s the relationships you build, both internally and with your customers that allow you to break away from being “just another vendor.”

Key Account Management 195

Key Account Management Account Management Management Account Planning 195

Red Star Kim

NOVEMBER 24, 2023

Leor Franks, Kingsley Napley , returning chair for the day, led polls using wonderfully low-tech red and green, emperor-style thumbs up and thumbs down paddles. To counteract “Tetris-like calendars” she suggested we set boundaries and create healthy habits to avoid the physical, mental and social problems of tech overload.

Digitalization 130

Digitalization Leadership Marketing Brainstorming 130

Arpedio

OCTOBER 4, 2023

Speakers What to expect Agenda Sign up November 1, Copenhagen | November 2, Aarhus Embracing AI & tech in the new era of sales leadership Join us for an enlightening morning as we prepare you to navigate the "new normal" as a sales leader. Salesforce's self-showcase Curious about Salesforce's internal magic?

Sales Leadership 52

Sales Leadership Leadership Sales Digitalization 52

Hubspot Sales

JUNE 26, 2023

The Willingness to Use the Increasingly Sophisticated Tools in Their Tech Stack This point is kind of similar to point number one. You, as a sales professional, should be willing to learn and leverage the tech your sales org provides you with. Be willing to at least try to fold the new resources your org offers you into efforts.

Artificial Intelligence 87

Artificial Intelligence Banking Sales Construction 87

Upland

AUGUST 18, 2023

To prep you, take a look at our guide to generative AI for sales , which includes an intro to Sales GPT from Salesforce. For more info, checkout this high-level guide to Dreamforce’s biggest events. A major draw for any tech nerd or AI enthusiast – you can bet! Who are the big names speaking at Dreamforce 2023?

Artificial Intelligence 195

Artificial Intelligence Account Planning Innovation Digital Transformation 195

Zendesk

MARCH 16, 2022

With the tech industry expanding exponentially, sales companies are on the hunt for tech-savvy, down-to-earth sales representatives who know what it takes to explain big tech to big companies. Assisting established clients with product/tech installation. This is where a sales engineer comes in. Sales engineer definition.

Sales 98

Sales CRM B2B Negotiation 98

ACT

APRIL 22, 2024

Cut costs with tech Despite being proactive and prepared, an economic downturn will bring cash flow challenges for your business, forcing you to bring costs down. That’s where modern tech innovations come into the picture. The post The SMB Owner’s Guide to Navigating Sales During Economic Uncertainty appeared first on Act!

Supply Chain 52

Supply Chain Small Business Investors Sales 52

PandaDoc

MAY 15, 2024

Lead nurturing is guiding a lead (aka a potential customer) through your sales process to conversion and beyond. A good lead nurturing program can shorten your sales cycle by guiding leads through the sales journey and nudging them to make decisions faster. What is lead nurturing? Pushy sales tactics.

Media 52

Media Decision-making Software Software 52

Customer Think

SEPTEMBER 14, 2023

In today’s rapidly evolving tech landscape, you don’t need to be a seasoned coder to create impactful solutions. Step-by-step guide to become Citizen Developer Here’s your roadmap to becoming a proficient citizen developer: 1.

52

52

Nutshell

MARCH 25, 2024

We’ve created this customer onboarding guide to kickstart your onboarding strategy and create a process that reduces churn and delights customers. FREE GUIDE Why is customer onboarding essential? Get 70+ expert strategies for sales management success in our Sales Manager’s Survival Guide. Attend a live guided tour!

Client Onboarding 127

Client Onboarding Onboarding Customer Experience CRM 127

Arpedio

DECEMBER 19, 2023

In this comprehensive guide, we delve into the nuts and bolts of Account-Based Selling, a strategy that has revolutionized the sales process for countless businesses. Let’s imagine the journey of a company, ABC Tech, which recently implemented an ABS strategy. Deal Closing Rate : ABS is about quality over quantity.

Decision-making 52

Decision-making Account Planning CRM Marketing 52

Arpedio

FEBRUARY 8, 2024

AM | Copenhagen Customer Insights and Tech Empowerment at Maersk Join us for the upcoming session in our insightful event series, 'Good Morning, Sales,' hosted by ARPEDIO and Salesforce. What to Expect Event Details Speakers Sign Up March 14, 2024 | 8.45 Moller – Maersk.

Sales 52

Sales Onboarding Account Management Innovation 52

PandaDoc

JANUARY 29, 2024

It’s no secret that tech has revolutionized the sales process. It’s like having a personal coach guiding them towards their sales goals. With tech tools, we can now identify potential leads at the click of a button. Thank you for reading this guide on empowering your sales team to close more deals. Sounds good, right?

CRM 52

CRM Decision-making Sales Software 52

CMOE

MAY 9, 2023

The blog features actionable tips with a significant focus on how-tos and clear-cut guides. Girls in Tech Girls in Tech wants to eliminate the gender gap in the tech industry. Women Love Tech Women Love Tech is an award-winning site focusing on tech careers and lifestyles.

Finance 52

Finance Leadership Small Business Publishing 52

Arpedio

OCTOBER 11, 2021

In addition to the community and networking, SAMA offers best practice guides, templates, formal training and certification, key account management research, and program benchmarking. It’s now time to stop creating offline files for account plans but instead, use new tech and embed living account plans into your CRM.

Key Account Management 98

Key Account Management Account Management Co-Creation Management 98

Help Scout

APRIL 27, 2021

Learn how GrowSurf , a referral software for tech startups, grew their business by using Help Scout to measure quality of service, integrate support with their marketing tech stack, and customize customer service experiences. Upstream Tech. Read GrowSurf’s story. Non Profits Served. B-Corp Partners.

Profitability 80

Profitability Decision-making Digitalization Software 80

Account Manager Tips

NOVEMBER 29, 2022

It’s also a great way to network internally with people you might rarely interact with: ”I’m giving a presentation to a bunch of [ insert marketing, product, tech, sales, operations etc. Lots of crowd sourced templates, presentations and guides as well. + Potato, Potatoe, you say? Give it a try. The KAM Club.

Key Account Management 130

Key Account Management Account Management Management Procurement 130

Insightly

APRIL 10, 2024

The list of episodes includes thought leadership concepts, deep dives into recent research, and practical, how-to guides that listeners can put into practice immediately. This collection has technical CRM experts talking about getting your tech stack right from the start, and advice on compensation from a leader in sales recruiting.

Marketing 52

Marketing Healthcare CRM Media 52

Zendesk

OCTOBER 19, 2023

In this guide, we’ll cover why service desk chatbots are important, their use cases, their benefits, and how they can be valuable to your support and IT teams. For example, an IT service desk chatbot can help an employee troubleshoot a tech issue with your IT department or direct a customer to a self-service option like a knowledge base.

Artificial Intelligence 52

Artificial Intelligence Customer Experience Software Software 52

Zendesk

MARCH 6, 2023

Solu Nwanze, Vice President of Organizational Effectiveness at Zendesk, guided employees through her famous recipe for jollof rice, a classic West African dish made with rice, tomatoes, onions, spices, vegetables, and meat. Each event intended to increase understanding and connection.

Organization 105

Organization Marketing 105

PandaDoc

MARCH 22, 2024

A complete guide Absolute transparency Virtual data rooms offer a real-time panorama of due diligence operations. So there are no tech headaches or manual entries — just a direct, accurate pipeline of financial insights for sharp decision-making. See also What is enterprise document management (EDM)?

Computers and Electronics 52

Computers and Electronics e-Learning Facilitation Software 52

Desired Path

APRIL 7, 2021

Tech-touch and automated self-help are effective strategies used to scale value-driven communications which improve customer experience , adoption and retention. Tech-touch and automated self-help are therefore key to a company’s growth strategy. Tech-touch Benefits All Customer Segments. Rightfully so.

Customer Success 64

Customer Success Facilitation Customer Experience Organization 64

Showpad

FEBRUARY 25, 2022

Lacking a solid hypothesis about which way to turn, you jump on the internet—and hit an impenetrable wall of inflated claims, confusing tech, and features you’re not sure you need. . When vendors become trusted guides, building trust through timely and deeply relevant interactions and frictionless selling , they create engaged buyers. .

B2B 52

B2B Stakeholders Decision-making Internet 52

Insightly

FEBRUARY 12, 2024

Software Reviews – CRM category Software Reviews is a division of Info Tech Research Group. Insightly is also known for its guided onboarding program to ensure that CRM buyers are empowered from the beginning of the CRM implementation. Methodology and Data Software Reviews is part of Info Tech Research Group.

Software 52

Software Software CRM Small Business 52

Miller Heiman Group

JULY 21, 2020

It sets forth the principles and best practices that guide sellers’ actions throughout each stage of the buying journey, from preparing for a sales call with a new buyer through to upselling an existing customer. To further encourage tech usage, organizations need to make the data in these systems actionable.

Organization 100

Organization Sales Technology Sales CRM 100

Hubspot Sales

MAY 25, 2021

As a Black small business owner, I took a closer look at the biggest obstacles I faced while building a team – such as finding talent, trusting team members, and managing the administrative tasks that come with contracts, payroll, and other documentation – and created the ultimate guide to building a team so you can focus on growing your business.

Finance 127

Finance Small Business Meetings Onboarding 127

Desired Path

APRIL 7, 2021

Tech-touch and automated self-help are effective strategies used to scale value-driven communications which improve customer experience , adoption and retention. Tech-touch and automated self-help are therefore key to a company’s growth strategy. Tech-touch Benefits All Customer Segments. Rightfully so.

Customer Success 52

Customer Success Facilitation Customer Experience Organization 52

Desired Path

APRIL 7, 2021

Tech-touch and automated self-help are effective strategies used to scale value-driven communications which improve customer experience , adoption and retention. Tech-touch and automated self-help are therefore key to a company’s growth strategy. Tech-touch Benefits All Customer Segments. Rightfully so.

Customer Success 52

Customer Success Facilitation Customer Experience Organization 52

Miller Heiman Group

NOVEMBER 6, 2019

Just as industries like medicine and aviation combine high-tech innovation with low-tech checklists to achieve success, sales professionals need to do the same using a sales methodology. But when sales leaders use predictive analytics paired with a CRM , they’re more likely to guide sellers to success.

Artificial Intelligence 58

Artificial Intelligence Sales Analytics Innovation Sales 58

Hubspot Sales

MAY 25, 2020

With a suite of guided selling tools for CRM and email integration, automated sequences, and revenue acceleration, you can pull a selection of crucial data points together. Build The Right Tech Stack. We’ve already touched on the value of a tech stack for accessing CRM information. Moving Forward.

Digitalization 109

Digitalization CRM B2B Software 109

Planview

MARCH 7, 2023

As Women in Tech continue to shatter barriers and drive innovation through diversity, we’re thrilled to celebrate Planview’s passionate and intelligent women who lead change and cultivate an environment in which everyone can thrive. Sara has spent 14 years in tech and is passionate about serving customers and creating change.

Sales Management 52

Sales Management Meetings Management Sales 52

Arpedio

AUGUST 30, 2021

It’s important you are tech-savvy and have a natural interest in sales, marketing or customer service. You’ll get plenty of responsibility and insights on how to grow and manage an international tech scale-up. If you thrive with a flexible workday and high expectations of proactivity, ARPEDIO is the place for you. Job Description.

B2B 98

B2B Account Management Innovation Decision-making 98

CMOE

JUNE 12, 2023

As messaging and engagement are critical for businesses starting out, Duct Tape Marketing’s blog can guide you in bolstering your online visibility, performance, and engagement. Small Business Survival offers how-to guides with an emphasis on social media marketing.

Small Business 52

Small Business Cybersecurity Finance Retail 52

Nutshell

MAY 3, 2023

Attend a live guided tour! Tech support Another important aspect of CRMs to consider is live support availability. Most CRM companies provide numerous tiers of tech support, giving business owners many types of assistance to meet the needs of their customers, whether that’s phone support, live chat support, or email support.

CRM 127

CRM Software Software B2C 127