MDI Training

DECEMBER 4, 2023

Advancing AI Integration at UNIQA: A Future Focus Iris Brachmeier , Group Chief People Officer of UNIQA Insurance Group AG since August 2023 and therefore responsible for international HR , provides insights into the company’s groundbreaking transformation up to 2025 in an interview with our colleague Melanie Holzner.

Artificial Intelligence 105

Artificial Intelligence Digital Transformation Leadership Digitalization 105

Upland

SEPTEMBER 1, 2023

It goes beyond profiling customers and is supported by tools such as interactive product recommendations, sales enablement resources, and data-driven insights. It goes beyond profiling customers and is supported by tools such as interactive product recommendations, sales enablement resources, and data-driven insights.

Decision-making 195

Decision-making Stakeholders Customer Experience CRM 195

Zendesk

FEBRUARY 12, 2024

In today’s fast-paced and competitive business environment, staying ahead in customer service means continually educating yourself and your team. Customer service podcasts provide an excellent avenue for gaining knowledge and insights without disrupting your busy schedule.

Customer Experience 52

Customer Experience e-Learning eCommerce Artificial Intelligence 52

CMOE

JUNE 1, 2021

Being a leader of any type can be a daunting responsibility, but as you adopt a leadership mindset and incorporate a few actions into your day-to-day activities, you can be a highly effective leader who inspires team members to do their best work. Sharing your leadership values with the team. Be Teachable.

Leadership 97

Leadership Communication Negotiation Organization 97

Envisio

APRIL 3, 2024

Together, we’re excited to bring you faster insights, better decisions, and greater transparency. Why Envisio and Polco Track? Polco Track – powered by the Government Performance, Action & Leadership (GPAL) partnership – is the premier library of government performance measures and benchmarks.

Government 52

Government Decision-making Construction Stakeholders 52

OnStrategyHQ

JANUARY 12, 2024

We can imagine that it must feel overwhelming to try to figure out how your organization fits into this paradigm (believe us, we’re in the same boat!). Read on as we help you understand how you can transform your organization by developing your AI leadership skills and fostering a culture of AI experimentation.

Leadership 40

Leadership Artificial Intelligence Government Decision-making 40

MDI Training

JULY 26, 2023

What Leaders Should Consider When Implementing AI A New Step into the World of Technologies – Artificial Intelligence for Leaders Alexa, Chat-GPT, and Co – Artificial Intelligence (AI) is gaining more and more significance. Leaders are also increasingly relying on AI systems in their companies.

Artificial Intelligence 52

Artificial Intelligence Digital Transformation Leadership Digitalization 52

Hubspot Sales

OCTOBER 27, 2020

Sales leadership roles are some of the most lucrative, challenging, engaging positions sales professionals can pursue. Being an exceptional rep doesn't always translate to being an exemplary sales leader. There are certain qualities that most of — if not all — the best sales leaders have.

Sales Leadership 95

Sales Leadership Leadership Sales Management 95

Help Scout

SEPTEMBER 14, 2021

In this guide, we cover some common topics surrounding small business customer service and provide some insights gained from our years of working in support — as well as insights from small business leaders who’ve created great customer service programs of their own. It increases the lifetime value of customers.

Small Business 127

Small Business Energy and Utilities Decision-making Leadership 127

MDI Training

MAY 20, 2021

Our Digital Business Development Expert and Senior L&D Consultant Marina Begic is currently focusing intensively on “The Future of Workplace Learning” F ast and targeted learning, especially for leaders, is becoming increasingly important in an intensifying digital and agile world. Join us now! 70:20:10.

e-Learning 86

e-Learning Leadership Digitalization Digital Transformation 86

Insightly

JULY 26, 2023

By effectively managing the sales pipeline, businesses can improve sales efficiency, enhance customer relationship management, improve customer satisfaction, and ultimately drive revenue growth. It is important to note the difference between a sales funnel and a marketing funnel.

CRM 52

CRM Management Sales Decision-making 52

Hubspot Sales

NOVEMBER 28, 2023

Sales collaboration dramatically improves results, but bringing it to fruition can be more complex than it sounds. Sales collaboration dramatically improves results, but bringing it to fruition can be more complex than it sounds. Table of Contents How can Sales and Marketing collaborate?

Marketing 106

Marketing Sales Decision-making Prioritization 106

ClearPoint Strategy

OCTOBER 22, 2021

In business, everyone talks about the importance of the strategy report : We can all agree it’s an essential document that provides an analysis of past performance and insight into the organization’s main objectives, strategies, and risks. How many MBAs does it take to produce a strategy report??). Ready to get started? Let’s dive in!

Decision-making 98

Decision-making Stakeholders Software Software 98

Hubspot Sales

MAY 7, 2024

Why do I bring this up in the context of entrepreneurship? No matter your niche, product, or service, and no matter how prepared you are, your business will throw you a curveball. Competencies That Every Entrepreneur Needs How to Build Competency What is Entrepreneurial Competency? Sometimes, life just happens. The real kicker?

Interpersonal Skills 90

Interpersonal Skills Decision-making eCommerce Prioritization 90

ClearPoint Strategy

JUNE 9, 2021

Albert Humphrey of the Stanford Research Institute determined in the 1960s to identify why corporate planning consistently failed. A SWOT analysis is a high-level strategic planning model that helps organizations identify where they’re doing well and where they can improve, both from an internal and an external perspective.

Finance 98

Finance Leadership Organization Decision-making 98

CMOE

SEPTEMBER 28, 2021

Culture is a key contributor to building a world class organization because it leads to higher quality and standards of excellence, better decisions, increased customer satisfaction, more innovation, and most importantly greater levels of employee engagement and retention. What is culture exactly?

Leadership 52

Leadership Decision-making Communication Organization 52

Account Manager Tips

JULY 27, 2020

If you want to scale sooner or later, you must think about how you recruit and retain talent. If you want to scale sooner or later, you must think about how you recruit and retain talent. RELATED: How To Set Powerful Account Management Objectives with Calin Muresan. 13:11 How recruitment has changed as the team has developed.

Account Management 130

Account Management Business Growth Management Account Planning 130

Insightly

AUGUST 28, 2023

Fortunately most CRM solutions let you create a variety of reports, so you can easily extract meaningful insights from your CRM data. Using charts, graphs, and other visual elements, CRM reports can translate your CRM data into valuable, actionable insights. You also need to understand what your CRM data is telling you.

CRM 52

CRM Decision-making Investors Profitability 52

OnStrategyHQ

MAY 16, 2021

Knowing why you’re doing what you’re doing (your mission), where you’re trying to go (your vision), and how you’re going to go about it (your values) are the glue that holds an organization together. Mission is a statement about your core purpose, why you exist, and is best stated in the present tense.

Innovation 98

Innovation Value Proposition Decision-making Leadership 98

Zendesk

FEBRUARY 7, 2022

Why is customer support important for business growth? Customer expectations also continue to grow. Customer service is an umbrella term for all interactions that enhance customer experience and help improve their relationship with the company. The waiter is probably not going to show you how to cut your steak, though.

Decision-making 52

Decision-making Customer Experience Insurance Business Growth 52

Account Manager Tips

JULY 28, 2020

How does your account management team keep up with the challenges and opportunities presented by growth? And how do you define account management objectives that deliver results? Chapters 00:00 Introduction 01:21 Why changing mindset towards account management was the biggest obstacle. 10:28 Why QBRs have been a game changer.

Account Management 130

Account Management Management Account Planning Organization 130

Insightly

APRIL 15, 2022

If your current CRM isn’t working as well as it should, making a move isn’t easy. Despite the compelling reasons to switch, organizations continually find themselves settling for what’s familiar. Why switching CRM can be a good thing. But flip that script and think about what you’re missing out on by staying.

CRM 98

CRM Onboarding Decision-making Finance 98

Hubspot Sales

SEPTEMBER 28, 2017

Covey is a self-improvement book. That's why we summarized the entire book for you below. They see a successful person, team, or organization and ask, "How do you do it? 7 Habits of Highly Effective People Summary: The 7 Habits of Highly Effective People by Stephen R. We all want to succeed. I get it -- most of us don't.

Energy and Utilities 145

Energy and Utilities Communication Prioritization Decision-making 145

Openview

JANUARY 18, 2018

How much would revenue go up if your entire team was closing deals like your best sales rep? Let’s talk about how to become the manager of a sales team where every rep performs at their absolute best. How is a good soccer coach different than a bad soccer coach? Every sales manager wants their team to close bigger deals.

B2B 104

B2B Negotiation Sales Leadership 104

ClearPoint Strategy

DECEMBER 17, 2020

A SWOT analysis is a high-level strategic planning model that helps organizations identify where they’re doing well and where they can improve, both from an internal and external perspective. How To Do A SWOT Analysis. Why are your customers choosing you over your competitors? How complex is your maintenance program?

Brainstorming 52

Brainstorming Leadership Government Decision-making 52

PandaDoc

NOVEMBER 15, 2021

The quality of your sales culture determines how much your salespeople sell, how productive they are, how long they stay with your organization, and what benefits can your sales organization expect to reap from how you’ve structured your sales team. How to build a winning sales culture. Low turnover of reps.

Sales 52

Sales Communication Decision-making Meetings 52

SalesGlobe

SEPTEMBER 13, 2023

How long have you talked about that? It’s a perfect time to learn how to use it. And being a Tar Heel myself, I’m really excited to have Arvind and I was going to talk to us about AI and what it means for work and what it means for sales. It’s an and prompt. Engineering is about asking the right question.

Sales 52

Sales Decision-making Internet Emotional Intelligence 52

Account Management Skills

JUNE 22, 2021

They work with entrepreneurs, business leaders and employees and they’ve done a lot of work with agencies and agency owners particularly. They share some really powerful insights and tips, not only how personal branding works for agency owners, but also how it can benefit agency account managers.

Emotional Intelligence 52

Emotional Intelligence Account Management Banking Management 52

SmartKarrot

JANUARY 15, 2021

Let’s use a case study to explore both the benefits of smooth coordination and how to identify areas requiring collaboration. Let’s use a case study to explore both the benefits of smooth coordination and how to identify areas requiring collaboration. When these functions aren’t aligned–you lose.

Customer Success 19

Customer Success Transportation CRM Customer Experience 19

Account Management Skills

AUGUST 17, 2021

This episode is for you if you’re interested in the role of agency Client Services Director, or maybe you’re just curious to see how our copywriting and content marketing agency works. and how she also adds value to her clients and keeps ahead of her clients’ changing needs. And how you got to be a CSD?

Account Management 40

Account Management Communication Management Advertising 40

Account Management Skills

MARCH 29, 2021

We discussed everything to do with account management, including why David thinks the account management role is the most difficult role in the whole agency. Why he suggests agencies asked their clients to take personality profile tests, why account management don’t receive guidance from agency owners, and so many more topics.

Account Management 40

Account Management Management Client Relationships Decision-making 40

ClearPoint Strategy

AUGUST 24, 2021

municipal KPIs aren’t going to work in the financial sector), you also have to figure out how to report on them appropriately and accurately. Below is everything you need to know about KPI reports, including what a KPI report is, why it’s critical to your company’s success, and the most important elements to include in one.

Healthcare 98

Healthcare Government Finance Construction 98

PandaDoc

FEBRUARY 28, 2023

Legal operations refer to a set of processes and activities that improve the way law departments deliver services to their clients. Legal operations refer to a set of processes and activities that improve the way law departments deliver services to their clients. How do you best implement legal ops in your organization?

Government 52

Government Negotiation Software Software 52

Hubspot Sales

MAY 3, 2018

I hope people like me continue to raise the importance of formal continuing education within the sales profession, in the same way it’s applied to corporate roles like finance, legal, HR and IT.” Chatbots, AI, machine learning -- sales, like other industries, is changing rapidly, thanks to technology. Here are their answers.

Sales 143

Sales Artificial Intelligence Sales Training Account Management 143

Zendesk

MARCH 1, 2021

To get started, you need to understand why inclusive language matters, and how companies use it. To get started, you need to understand why inclusive language matters, and how companies use it. Why does inclusive language matter for businesses? A contentious election, protests, and the storming of the U.S.

Decision-making 98

Decision-making Innovation Communication Leadership 98

Showpad

JANUARY 12, 2020

ensuring that Sales reps are continuously and sufficiently enabled with content and coaching) is that it optimizes Sales and Marketing performance. How is this achieved? Why are Sales Enablement Assets Important? The main benefit of Sales enablement (i.e. Breaking Down the Concept of Sales Enablement.

Software 69

Software Software Sales Onboarding 69

PandaDoc

SEPTEMBER 19, 2023

So, how can you operate with lower capacity yet higher efficiency within this context? In this article, we’ll explore why pivoting toward a vertical market approach, both as a model for small and medium-sized businesses and as a framework for sales and marketing campaigns, can help your team achieve outperformance.

Marketing 52

Marketing Advertising Value Proposition Sales 52