Strategic Communications

APRIL 25, 2024

A Slippery Slope There are some great potential uses for generative AI, or GenAI—tools like ChatGPT, Bard, Jasper, and others. What many are discovering to their chagrin is that generative AI tools commonly “hallucinate” or, in other words, “make stuff up.” So I reached out to other content marketers and GenAI experts.

e-Learning 64

e-Learning Communication Decision-making Marketing 64

Upland

JULY 3, 2023

While AI has been evolving for years, ChatGPT has recently burst onto the technology scene, and it’s not going anywhere anytime soon. How Altify currently uses AI The Altify team is no stranger to AI capabilities. Everyone is figuring out what it is, how to use it and what it can and can’t do. What is ChatGPT?

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Facilitation Customer Success Innovation Customer Experience 195

Help Scout

JUNE 8, 2021

Artificial intelligence (AI) shows incredible promise in 2021, but the experience of interacting with an AI chatbot is more like talking to a distracted toddler than it is to Tony Stark’s Jarvis. Still, using AI chatbots for customer service makes plenty of sense. What are AI chatbots?

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Artificial Intelligence Decision-making Customer Experience Onboarding 144

Nutshell

MAY 11, 2023

It seems everywhere you turn these days, you hear something about artificial intelligence (AI)—how it’s disrupting industries, helping people be more efficient, and sometimes causing controversies. You might be wondering, can you use AI for sales? AI is one of the latest technologies that’s making a big impact on the world of sales.

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Nutshell

AUGUST 22, 2023

More than ever, the capabilities of artificial intelligence (AI) are a reality instead of the stuff of science fiction novels. From our personal lives to the way we run our companies, AI is becoming more available for a range of applications. Table of Contents How are CRMs using AI?

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Hubspot Sales

AUGUST 30, 2023

HubSpot conducted research on the “State of AI,” with over 1,350+ specialists reporting on how AI affects their business. Furthermore, we’ve interviewed leading sales teams to collect 11 AI sales predictions that you should watch in 2023. But how does refusing AI impact business results? Let’s jump to the nitty-gritty.

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Decision-making Sales Profitability Artificial Intelligence 91

Zendesk

AUGUST 19, 2021

As technology becomes more sophisticated, so do virtual sales and marketing techniques. You may have heard of “conversational marketing” as a more modern alternative to other lead generation and customer engagement techniques. But what is conversational marketing, and what makes it different? What is conversational marketing?

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Zendesk

OCTOBER 18, 2023

What is a chatbot persona? A chatbot persona is a chatbot’s personality, including its voice, tone, and behavior. A chatbot persona is an extension of a brand’s identity and can transform the chatbot experience from boring and robotic to exciting and engaging. The same goes for chatbots for businesses.

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Arpedio

FEBRUARY 19, 2024

One such technology that has revolutionized sales practices is Artificial Intelligence (AI). AI in sales refers to the application of advanced algorithms and machine learning techniques to streamline sales processes, gain actionable insights, and deliver personalized experiences to customers and prospects.

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Arpedio

APRIL 11, 2024

Introduction to AI in Sales In the dynamic landscape of modern sales, Artificial Intelligence (AI) is revolutionizing traditional approaches and unlocking unprecedented opportunities for growth and efficiency. Let’s delve into the world of AI and discover how it’s reshaping the sales landscape. What is AI for Sales?

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Zendesk

MAY 24, 2023

AI has been a part of pop culture for generations (enter: The Terminator), but the recent developments of ChatGPT and AI-powered bots have breathed new life into the conversation surrounding its role in business. How can AI help customer service? How can AI help customer service?

Customer Experience 88

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Zendesk

JANUARY 7, 2022

Today’s businesses are looking to provide customers with improved experiences while decreasing service costs—and they’re quickly learning that chatbots and conversational AI can facilitate these goals. By 2024, experts say the global chatbot market will reach $9.4 What is a chatbot? What is conversational AI?

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Strategic Communications

JUNE 2, 2023

Generative AI has revolutionized content marketing, making it easier than ever for content marketers to create powerful and compelling content. By leveraging generative AI technology, content marketers can create high-quality content faster and with less effort than ever before. What is Generative AI?

Marketing 52

Marketing Artificial Intelligence B2B e-Learning 52

Zendesk

OCTOBER 19, 2023

What is a service desk chatbot? A service desk chatbot can provide 24/7 support to employees and customers, quickly answering various queries, from internal IT requests to customer questions. And to solve these mysteries quickly and efficiently, put a service desk chatbot on the case. Why is a service desk chatbot important?

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Zendesk

APRIL 12, 2023

Even if you’re not familiar with generative AI or large language models (LLMs), you’ve probably heard of ChatGPT, the remarkably human chatbot that can generate surprisingly conversational answers, passable college essays—even dad jokes. What are generative AI and large language models (LLMs)?

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QYMATIX

FEBRUARY 5, 2024

Generative Artificial Intelligence (AI) has made fantastic progress in recent years and is increasingly influencing various aspects of our lives. Even before ChatGPT, there were impressive generative AI models. For example, AI entered our everyday lives in 2011 with Apple’s “Siri” launch.

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Hubspot Sales

SEPTEMBER 19, 2023

McKinsey Institute reports that one-fifth of sales functions could be automated with artificial intelligence (AI). Luckily, AI is paving the way to reduce or even eliminate the time you spend on routine sales tasks. Sales reps using AI say they save more than two hours a day. How much time?

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MDI Training

JULY 26, 2023

What Leaders Need to Consider When Implementing AI A New Step into the World of Technologies – Artificial Intelligence for Leaders Alexa, Chat-GPT, and Co – Artificial Intelligence (AI) is gaining more and more significance. Leaders are also increasingly relying on AI systems in their companies.

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Hubspot Sales

JULY 13, 2023

AI is increasingly becoming a natural addition to daily workflows across sales and revenue departments. 79% of sales professionals who use AI say AI tools are an important addition to their overall sales strategy, according to our State of AI survey. On the other hand, only 6% think that AI is overhyped and useless.

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Agile CRM

MARCH 1, 2022

Businesses are finally catching up to the idea that chatbots are the future of customer service. . BotUp’s AI-powered chatbot software can be used for sales, marketing, content generation, and more. BotUp’s AI-powered chatbot software can be used for sales, marketing, content generation, and more.

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Hubspot Sales

JULY 7, 2023

As technology advances and becomes more accessible, businesses are leveraging artificial intelligence (AI) to improve their sales processes. AI has the potential to revolutionize the way sales teams operate, giving them valuable insights and predictive analytics to drive more revenue. Are sales teams investing in AI?

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Hubspot Sales

AUGUST 1, 2023

Additionally, AI can help you focus on the parts of your job that you enjoy most. If you haven’t integrated AI into your sales processes, this article will give you all the reasons you should. We'll also recommend tools and offer insights from pros who made the leap into a more fulfilling sales career thanks to AI.

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Mercuri International

SEPTEMBER 8, 2023

Challenges and Opportunities for B2B Marketers. In November 2022, OpenAI, a San Francisco-based company specializing in artificial intelligence (AI), launched a language model called ChatGPT. That’s why Mercuri International undertook an in-depth study into all things AI. B2B Marketing in the AI Era: What now?

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QYMATIX

MARCH 12, 2024

Read how AI-based assistants are taking wholesale sales to a new level and helping companies achieve their goals more efficiently. According to the BGA, two applications of AI in wholesale are particularly popular: AI in logistics & inventory planning and AI-based analysis of customers & buying decisions.

Artificial Intelligence 52

Artificial Intelligence B2B Logistics Sales Analytics 52

Apptivo

AUGUST 17, 2023

How to Make the Most of AI in CRM 2. Why do Artificial Intelligence and CRM make the best pair? Ways to use AI in Customer Relationship Management(CRM) 5. Does Your Business Need CRM With AI? In finance, AI systems are analyzing data at breakneck speeds, making trading choices, and optimizing risk management measures.

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Strategic Communications

JANUARY 12, 2021

Marketing has always been a fast-paced industry, with the pace quickened constantly by readily available and rapidly developing technology. But the COVID-19 pandemic and its worldwide impact was, arguably, the most disruptive force that marketers have seen in a long time. Increasing Use of Chatbots.

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PandaDoc

OCTOBER 3, 2023

Key takeaways AI can enhance sales processes in many ways, from providing customer insights to automating tasks. Developing an AI strategy should involve identifying pain points, setting goals, assessing infrastructure, calculating ROI, researching solutions, piloting tools, training staff, and tracking performance.

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Zendesk

OCTOBER 4, 2023

5 components of intelligent automation How can AI automation help employees work more efficiently? Examples of AI automation customer service use cases Discover the true potential of AI and automation in customer service What is intelligent automation (IA)? What is the difference between AI and intelligent automation (IA)?

Artificial Intelligence 52

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Nutshell

MARCH 20, 2024

Benefits of lead generation software 10 best lead generation software How to choose lead generation software for your business Looking for an easy-to-use CRM with all the features you need to boost sales? The best part? Table of Contents What is lead generation software? Nutshell has what you’re looking for. Don’t believe us?

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Hubspot Sales

AUGUST 3, 2023

Everyone’s talking about AI and ChatGPT, but despite the buzz, selling AI products presents challenges for salespeople. Prospective buyers don’t always understand the landscape, prospects under (or over) estimate AI’s capabilities, and worries that AI could drive humans out of their role puts business leaders off AI.

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QYMATIX

FEBRUARY 5, 2024

Generative Artificial Intelligence (AI) has made fantastic progress in recent years and is increasingly influencing various aspects of our lives. Even before ChatGPT, there were impressive generative AI models. For example, AI entered our everyday lives in 2011 with Apple’s “Siri” launch.

B2B 40

B2B Artificial Intelligence Manufacturing Innovation 40

Hubspot Sales

JULY 27, 2023

In fact, it’s practically impossible to find a department that wasn’t affected by AI, with sales being no exception. According to HubSpot’s 2023 State of AI survey, 24% of sales professionals use AI in their daily work. The list of challenges that AI can solve is growing at lightspeed. Here’s where AI comes to the rescue.

Leadership 90

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Hubspot Sales

AUGUST 24, 2023

This is the promise of AI sales reps, and their potential to revolutionize the sales industry is undeniable. While skepticism lingers among traditionalists who value personal interactions, the reality is that AI is swiftly reshaping the sales landscape, driving revenue growth and cost savings for businesses worldwide.

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Artificial Intelligence Emotional Intelligence Negotiation Sales 83

QYMATIX

MARCH 12, 2024

Read how AI-based assistants are taking wholesale sales to a new level and helping companies achieve their goals more efficiently. According to the BGA, two applications of AI in wholesale are particularly popular: AI in logistics & inventory planning and AI-based analysis of customers & buying decisions.

Artificial Intelligence 40

Artificial Intelligence B2B Logistics Sales Analytics 40

Arpedio

APRIL 15, 2024

In today’s rapidly evolving business landscape, artificial intelligence (AI) has emerged as a pivotal tool in revolutionizing the sales domain. Importance of AI in the Sales Domain The importance of AI in the sales domain cannot be overstated, particularly in today’s fast-paced and data-driven business landscape.

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MDI Training

SEPTEMBER 29, 2023

and AI in transition In the kick-off of our new expert series “ Leadership 4.0: Leadership in the Changing AI Era “, Data Scientist Michael Kolleger took the time for an interview with us. Read this interview to join us in broadening your digital horizons and gaining more insight into the complexities of AI transformation.

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Artificial Intelligence Leadership Digital Transformation Digitalization 52

Apptivo

MARCH 29, 2023

The final breakdown To have an effective customer engagement strategy, the best thing to do is to encourage your customers to automatically be engaged with your product or service. Around 70% of marketers claim that the maximum engagement level of customers will usually be at the end of the marketing funnel.

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