AchieveIt

JULY 11, 2023

You will develop support from your teams and stakeholders, who will be the foundation for your success. At a general level, change management is the idea that organizations are trying to find a way to manage their plans for various adjustments across their company. What Is a Change Management Process?

Management 40

Management Stakeholders Communication Organization 40

Arpedio

AUGUST 22, 2023

Whether you’re seeking to refine your existing practices or delve into the world of KAM for the first time, these best practices will equip you with the tools you need to forge strong, lasting partnerships and drive exceptional results for both your clients and your organization.

Key Account Management 52

Key Account Management Account Management Management Onboarding 52

Arpedio

MARCH 26, 2024

Pre-sales strategy refers to the set of activities, processes, and methodologies that organizations employ to engage with potential customers before the actual sales transaction takes place. By understanding customer pain points and objectives, organizations can tailor their offerings to deliver maximum value and relevance.

Value Proposition 52

Value Proposition Prioritization Sales Organization 52

Arpedio

MARCH 6, 2024

Effective account management not only strengthens client satisfaction and loyalty but also enhances the overall reputation and profitability of the organization. Role of account managers in fostering client relationships Account managers serve as the primary point of contact between the organization and its clients.

Account Management 52

Account Management Management Client Relationships Communication 52

SmartKarrot

NOVEMBER 14, 2022

The decisions your business makes during the account onboarding process can be crucial for determining the future success of an account. Account onboarding can help your business address customer queries and concerns related to the value your products and services can provide them.

Onboarding 10

Onboarding Customer Success Stakeholders Decision-making 10

ProlifIQ

AUGUST 17, 2023

This statistic underscores the importance of identifying the next growth engine within an existing organization. Multi-Threading: Forrester highlights that multi-threading can significantly impact sales success, with an 82% win rate when multiple stakeholders are involved. Multi-threading ensures continuity in the sales process.

Acquisition 52

Acquisition Stakeholders Customer Success Profitability 52

Hubspot Sales

MARCH 18, 2019

Despite the potential benefits of key account management to your bottom line, it's not a good fit for every organization. Your organization needs an explicit, strict definition of key accounts. With that in mind, it's crucial a KAM can work across the organization to develop these offerings. Can you "land and expand"?

Key Account Management 127

Key Account Management Account Management Management Account Strategy 127

Agile CRM

DECEMBER 23, 2022

Integrated Recruiting Platform: The iCIMS Talent Cloud offers a centralized platform for all aspects of recruiting, such as posting jobs, tracking candidates, and onboarding. Automated Onboarding: The iCIMS Talent Cloud streamlines and automates the onboarding process, cutting down on the time needed to get new hires up to speed.

Software 52

Software Software Onboarding Food and Beverage 52

Arpedio

DECEMBER 19, 2023

While these two functions have distinct roles, they share a symbiotic relationship that can greatly benefit the organization and its clients. Onboarding specialists : Focus on ensuring a smooth transition for new clients, helping them get started with the company’s offerings. Superior together. Enhance forecast accuracy.

Account Management 52

Account Management Communication Management Artificial Intelligence 52

Arpedio

DECEMBER 19, 2023

While these two functions have distinct roles, they share a symbiotic relationship that can greatly benefit the organization and its clients. Onboarding specialists : Focus on ensuring a smooth transition for new clients, helping them get started with the company’s offerings. Superior together. Enhance forecast accuracy.

Account Management 52

Account Management Customer Success Management Artificial Intelligence 52

Nutshell

AUGUST 6, 2018

Gather more information on the prospect in advance of a formal presentation; learn as much as possible about their company operations, desired outcomes, and the specific needs of all stakeholders. Get prospect to agree to a time and place to attend a live presentation of your solution via video chat/web conference.

B2B 48

B2B Negotiation Stakeholders Decision-making 48

DemandFarm

MAY 2, 2024

For a sales team, relationship management is essential in nurturing potential customers and onboarding new clients, and utilising effective customer communication techniques, such as consistent and reciprocal communication, can help achieve this. They help organize, automate, and synchronize all facets of customer interaction.

Management 40

Management Banking CRM Profitability 40

Showpad

JANUARY 15, 2021

To set themselves apart, organizations must embrace business, digital and sales transformation. While each organization will have its own basket of preferred metrics, the Showpad platform broadly enables data-driven strategies to succeed through a flow of rich, accurate and actionable data. Document best practices and replicate them.

B2B 83

B2B Artificial Intelligence Sales Digitalization 83

Arpedio

JANUARY 5, 2024

By differentiating the nuanced approaches of each discipline, organizations can refine their strategies to ensure not just satisfaction, but success—an outcome that both secures brand loyalty and drives competitive advantage. This sets the benchmark for exceptional service standards that not only meet but exceed customer expectations.

Account Management 52

Account Management Customer Success Management Energy and Utilities 52

Nutshell

APRIL 17, 2018

While many sales organizations use a hybrid approach that draws from a variety of selling tactics and methodologies, there is usually one element of how they sell that’s more prominent than the rest. In an inbound model, sales organization rely on online ads, SEO, and content marketing to attract potential buyers.

Stakeholders 84

Stakeholders Sales B2C B2B 84

SmartKarrot

AUGUST 16, 2022

Role: Director of Customer Success Location: Cambridge, MA, US Organization: Volta Labs, Inc. As a Director of Customer Success, you will build out and lead the customer success organization that includes customer service and field applications scientists. Establish both leading and lagging KPIs to enhance customer advocacy.

Customer Success 19

Customer Success Onboarding Stakeholders Client Relationships 19

SmartKarrot

NOVEMBER 2, 2022

Role: SVP, Customer Success Location: Atlanta, GA, US (Hybrid) Organization: Cardlytics As an SVP of Customer Success, you will lead and scale an inclusive, world-class, multi-discipline services organization – driving vision, growth strategy, and execution.

Customer Success 19

Customer Success Stakeholders Onboarding Finance 19

Showpad

JUNE 29, 2021

An experience that proves a solution’s business value to multiple buyer stakeholders along the customer journey. This will help them to improve their approaches regarding messaging, content, onboarding, training and coaching to drive better buyer engagement at all stages. Selling challenges directly linked to buyer engagement.

Digital Transformation 59

Digital Transformation Decision-making Digitalization Onboarding 59

PandaDoc

APRIL 24, 2023

Sales enablement techniques include using coaching, relevant content, training, and technology to help sales agents onboard, improve their sales skills, and sell more and faster. As you might expect, traits of a sales enablement manager include a high level of organization and a keen interest in data analysis.

Sales 52

Sales e-Learning Onboarding Software 52

SmartKarrot

OCTOBER 10, 2022

Analyze and synthesize data in order to present a story to a customer and persuade them to engage in next steps. Apply here: [link] Role: Customer Success Manager Location: Remote, United Kingdom Organization: Trimble Inc. Manage complex, cross functional customer implementations for new product deployments.

Customer Success 19

Customer Success Value Proposition Onboarding Healthcare 19

Arpedio

MAY 23, 2023

In short, Sales coaching aims to help salespeople reach their sales targets, advance their sales skills, build confidence, and ultimately drive revenue growth for the organization as a whole. Start by centralizing your account and stakeholder data in Salesforce! Start by centralizing your account and stakeholder data in Salesforce!

Sales 52

Sales Account Management Stakeholders CRM 52

SmartKarrot

JUNE 2, 2022

Role: Director, Customer Success Location: San Francisco, CA, US Organization: Convex As a Director of Customer Success, you will manage and support a team of talented Customer Success Managers and Renewal Managers. You will inherit strong processes and tools, but rapid growth is presenting new challenges requiring new solutions.

Customer Success 19

Customer Success Stakeholders Onboarding Finance 19

SmartKarrot

OCTOBER 11, 2022

Role: Director of Customer Success Location: Atlanta, GA, US Organization: hireneXus As a Director of Customer Success, you will optimize each portfolio company customer journey and experience, providing each with a professional and comprehensive Customer Journey Map. Identifying opportunities for continuous improvement.

Customer Success 19

Customer Success Stakeholders Leadership Facilitation 19

SmartKarrot

OCTOBER 12, 2022

Role: Director, Client Success Location: Portsmouth, NH, US (On-site) Organization: Bottomline Technologies As a Director of Client Success, you will lead the CSMs and CSAs to become their client’s trusted advisors; while also strategically developing client, vendor, and internal relationships yourself.

Customer Success 19

Customer Success Financial Services Banking Stakeholders 19

Mike Kunkle

FEBRUARY 5, 2023

And as I just mentioned, on the far left side of a “disorganized/organized” sliding scale, there are cases where it’s absolute chaos and rife with infighting. .” Gartner and others now cite how convoluted the average buyer’s journey has become ( see this chart , from Gartner, as an example).

B2B 198

B2B Sales Decision-making Negotiation 198

SmartKarrot

SEPTEMBER 28, 2022

Role: VP, Customer Success Location: San Francisco, CA, US (Remote) Organization: Panther As a VP of Customer Success, you will lead and mentor the Customer Success teams by investing in the people, processes, and technology. events, marketing, client presentations). Develop and negotiate proposals and contracts.

Customer Success 19

Customer Success Customer Experience Stakeholders Onboarding 19

SmartKarrot

JUNE 3, 2022

Role: Customer Success Associate Director Location: New York, NY, US Organization: Wunderkind As a Customer Success Associate Director, you will mentor and inspire a small team of high-performing Customer Success Managers & Associates. Conduct recurring business reviews.

Customer Success 19

Customer Success Facilitation Stakeholders Onboarding 19

Insightly

DECEMBER 15, 2021

Here is the CRM implementation process we developed over the years to use whenever onboarding new customers and how you can make it work for your company. Despite the compelling reasons to switc h, organizations continually find themselves settling for what’s familiar. Onboard And Train Your First CRM Users .

CRM 97

CRM Onboarding Software Software 97

SmartKarrot

SEPTEMBER 30, 2022

Role: VP of Customer Success Location: Remote, United States Organization: Instabase As a VP of Customer Success, you will set the vision and strategic plan for the Technical Account Management and Customer Engineering functions, focusing on increasing product adoption, leading an exceptional customer experience, and driving growth.

Customer Success 19

Customer Success Stakeholders Onboarding Customer Experience 19

SmartKarrot

MAY 29, 2023

Role: Customer Success Representative Location: New York County, NY, United States Organization: RTM Business Group As a Customer Success Representative, you’ll create and maintain connections with RTM’s top clients to aid in their ongoing success and expansion. New hires should be onboarded and trained on Hydracare Technology.

Customer Success 19

Customer Success Supply Chain Onboarding Decision-making 19

Insightly

SEPTEMBER 15, 2023

With the primary goal of enhancing customer satisfaction and driving revenue growth, CRM systems enable organizations to manage customer details efficiently and effectively. Data validation involves checking if the input meets predefined criteria and eliminating any errors or inconsistencies present in the dataset.

CRM 52

CRM Decision-making Software Software 52

Insightly

SEPTEMBER 15, 2023

With the primary goal of enhancing customer satisfaction and driving revenue growth, CRM systems enable organizations to manage customer details efficiently and effectively. Data validation involves checking if the input meets predefined criteria and eliminating any errors or inconsistencies present in the dataset.

CRM 52

CRM Decision-making Software Software 52

Aepiphanni

FEBRUARY 23, 2021

It calls for continuous efforts directed at ensuring uniform brand communication across all departments in your organization. Everyone in the organization looks out for the brand as an additional task. A brand team is a dedicated group of individuals who maintain and foster brand values at every level of an organization.

Decision-making 40

Decision-making e-Learning Stakeholders Communication 40

SmartKarrot

MARCH 21, 2023

Role: Director, Customer Success Strategy Location: Seattle, WA, United States (Remote) Organization: CommerceIQ As a Director, Customer Success Strategy, you’ll create and implement customer success strategies that promote effective onboarding, adoption, retention, value creation, and customer satisfaction.

Customer Success 19

Customer Success Stakeholders Onboarding Facilitation 19

SmartKarrot

APRIL 10, 2023

Apply here: [link] Role: Consulting Customer Success Manager Location: Philadelphia, PA, United States Organization: Pop-Up Talent As a Consulting Customer Success Manager, you’ll establish relationships of trust as trusted advisors with executive sponsors, customer stakeholders, and important accounts.

Customer Success 19

Customer Success Stakeholders Negotiation Small Business 19

Hubspot Sales

JUNE 5, 2019

That can include resellers, affiliate partners, distributors, value-added providers, independent retailers -- basically, anyone who doesn’t work directly for your organization. Wondering if channel sales is right for your organization? Average cost of recruiting and onboarding new partner. Examples of Sales Channels.

Sales 101

Sales Retail Stakeholders Onboarding 101

Help Scout

JULY 15, 2021

You should ideally have legal counsel present in the training to answer any questions that may come up or to clarify confusing legalese. If you decide hiring seasonal staff is the right move for your team, the next piece to consider is how you’re going to onboard seasonal staff. There are many different stakeholders in education.

Energy and Utilities 113

Energy and Utilities Prioritization Decision-making Stakeholders 113