Customer Think

APRIL 5, 2024

Because of this, and because CLV measures long-term impacts, it can be uniquely influenced by a company’s loyalty strategies. Our recent report, Travel […] Brands recognize this, of course.

Customer Experience 65

Customer Experience 65

Customer Think

MAY 4, 2023

Technology is getting more incorporated into our daily lives in today’s environment. With this comes the ability to not only make our lives easier but also to make a beneficial impact on the environment.

115

115

Account Manager Tips

AUGUST 4, 2022

Unstoppable Self Confidence: How to create the indestructible, natural confidence of the 1% who achieve their goals, create success on demand and live life on their terms Why this book? Here’s the good news: You already have everything you need to be confident and successful and to live the life you want on your terms.

B2B 243

B2B Key Account Management Sales Leadership Leadership 243

Mike Kunkle

AUGUST 8, 2023

Click the image to view a larger version] Barrier 2: Short-Term Focus vs. Long-Term Strategy In the fast-paced world of business, the allure of short-term gains can often blind leaders to the importance of long-term strategy. With an average tenure of only 18-24 months, the pressure is on to deliver results.

Sales 188

Sales Prioritization Innovation Leadership 188

OnStrategyHQ

APRIL 16, 2024

There’s 4-6 long-term strategic objectives that create the framework for your plan. You have annual goals/OKRs to support your long-term objectives. Your short-term objectives are undefined. Your long-term plan must be supported by short-term goals and objectives with measurable analytics!

Communication 98

Communication Organization Meetings Stakeholders 98

OnStrategyHQ

DECEMBER 20, 2023

The Strategic Planning Process in 4 Steps To help you throughout our strategic planning framework, we have created a how-to guide on the basics of a strategic plan, which we will take you through step-by-step. Our cloud-based software and hands-on services closes the gap between strategy and execution. What is our purpose?

Value Proposition 98

Value Proposition Facilitation Decision-making Organization 98

Arpedio

APRIL 29, 2024

Embracing technology appears as an imperative for success in Strategic- and Key Account Management The Preferred Account-Based Selling Platform Our platform provides visual org charts, stakeholder relationship heat maps, up-to-date account plans, recommended next-best actions, accurate weighted pipelines, and white space analysis.

Key Account Management 52

Key Account Management Account Management Ecosystem Leadership Global Accounts 52

Zendesk

MAY 27, 2022

As a service-first company, we update our terms and policies on an annual basis, driven by customer feedback, evolving legal standards, and product updates. If you would like more information about our legal terms, please visit our Agreements and Terms Website. A summary of the key updates is below.

Communication 98

Communication 98

Hubspot Sales

DECEMBER 12, 2023

On top of that, shifts in buyer expectations continue to redefine our strategies year after year. My best salespeople believe in what we offer and then take the time to understand where our customers are coming from and what they value. Prioritize long-term relationships over short-term gains.

Sales 105

Sales Investors Prioritization Innovation 105

Kainexus

SEPTEMBER 21, 2023

His sudden passing left a significant void that is still hard to come to terms with. Today, we want to pay tribute to Chris and celebrate his life and the profound impact he had on our company and our community. The lean community recently lost a brilliant mind and a warm heart, Chris Burnham.

Leadership 94

Leadership 94

DemandFarm

APRIL 5, 2024

In our webinar featuring Forrester Analyst Steve Silver on Mar 28, we discuss: A definitive road map for implementing key account management (KAM) best practices. See a real-world case study from our recent implementation) What short, mid and long term metrics should you be tracking as a best practice?

Key Account Management 52

Key Account Management Account Management Account Planning B2B 52

Hubspot Sales

DECEMBER 13, 2023

When I think about different types of sales calls, some of the first terms that come to mind are terms like warm calling or cold calling. Negotiation Call This call happens during the negotiation stage of the sales process when terms, pricing, and contract details are discussed. Any non-negotiables we should be aware of?” “Can

Negotiation 103

Negotiation Telecommunications Sales Software 103

Sales Gravy

FEBRUARY 25, 2024

It was a pivotal moment that tested my resolve, but it also brought to light the incredible strength and support of our team," she shared. Developing strong relationships with customers, suppliers, and partners to ensure long-term loyalty and support. Encouraging a culture where failures are seen as oppo.

Suppliers 95

Suppliers Innovation Leadership Decision-making 95

Flevy

APRIL 24, 2024

The VRIO framework serves as a guide for leaders in strategically evaluating and leveraging their internal strengths to achieve long-term success. It offers a clear pathway for organizations to not only discover but also effectively utilize their unique capabilities , ensuring long-term success and market leadership.

Digital Transformation 52

Digital Transformation Organization Decision-making Leadership 52

OnStrategyHQ

MARCH 26, 2024

Our team at OnStrategy is incredibly passionate about the power of AI as a mission multiplier because, as practitioners of strategy implementation, we have seen firsthand the power and the possibility it has on organizational transformation. Play Watch the video Check out our other whiteboard session videos on all things AI Strategy!

Value Proposition 52

Value Proposition Artificial Intelligence Cybersecurity Decision-making 52

Flevy

APRIL 14, 2024

Net Promoter Score (NPS): NPS measures long-term loyalty, gauging which customers could become brand advocates and which might defect. Customer Satisfaction (CSAT) : CSAT offers short-term happiness evaluation for specific interactions or touchpoints. In this article, we will focus on the CES. Let’s have an overview of the first case.

Digital Transformation 52

Digital Transformation Decision-making Customer Experience Facilitation 52

Hubspot Sales

MARCH 18, 2024

Subscribe to our newsletter. In this context, time might equal the promise of frequent and long-term use or hours of the buyer’s life they’ll get back. How we spend our time says so much more about who we are than how we spend our money does.” This week's installment comes from Arash Asli, CEO of Yocale.

Advertising 107

Advertising Sales Marketing 107

Flevy

AUGUST 2, 2022

Decoding strategy into a handful of “actions” that the company should take to implement it , in the medium-term, is a more effective way and is termed as setting “Strategic Priorities.”. Concentrate on intermediate term actions. Concentrate on Intermediate Term Actions. Keep sights toward the future.

Energy and Utilities 111

Energy and Utilities Banking Prioritization Decision-making 111

Zendesk

MARCH 18, 2024

Not only is this going to be a great feature long term (we have some fun default reports on our roadmap), but we started by populating your first default report with a banger – the (much anticipated) long-term Attendance report! And like that, you can now customize how you view your attendance reporting.

Organization 52

Organization Management 52

Flevy

OCTOBER 5, 2023

The term Growth Hacking was first coined by Sean Ellis—a startup advisor, angel investor, and entrepreneur—in 2010 to think beyond traditional Marketing and add a methodical, scientific approach to it. It was Andrew Chen who gave the term widespread exposure through his blog titled, “Growth Hacker is the new VP Marketing.”

Acquisition 103

Acquisition Investors Digital Transformation Profitability 103

Arpedio

APRIL 29, 2024

By understanding your clients’ goals, challenges, and preferences, you can provide personalized support and establish trust, leading to long-term mutually beneficial partnerships. What are their short-term and long-term targets? What outcomes are they looking to achieve? FAQ What is a sales account plan strategy?

Account Planning 52

Account Planning Client Relationships Value Proposition Sales 52

The Center for Sales Strategy

JULY 1, 2021

We’re all guilty of throwing around the terms “thought leader” and “thought leadership.” These days the terms are so often used that we forget what they actually mean. In fact , Inc Magazine states that the term "thought leader" is one of the most misunderstood titles in business. Tied for first is the term "influencer.".

Leadership 106

Leadership Media 106

The Center for Sales Strategy

DECEMBER 12, 2022

A decade ago, it might have been sparingly, but today we hear the term daily. As the tech industry continues to expand, engaging with other sectors such as automotive, biomedical science, data science, healthcare, and entertainment, it is increasingly likely that tech will come to play a role in all of our corporate lives.

Artificial Intelligence 106

Artificial Intelligence Meetings Healthcare 106

CMOE

FEBRUARY 13, 2024

Where do you see our team in five years? How do these wins fulfill our team and organizational purpose and goals? A proper vision statement encompasses an aspirational and a long-term goal. Aspiration Example: Be in the top 5 manufacturing suppliers of choice in our industry. What areas must we prioritize or focus on?

Shareholders 52

Shareholders Suppliers Manufacturing Prioritization 52

Zendesk

FEBRUARY 29, 2024

It was a huge catalyst for us in terms of our digital transformation,” said McGinnity. “We We have a very distinct and recognizable customer experience within our stores.” The work began in 2020, when much of the world retreated from physical spaces. “It

Digitalization 59

Digitalization Digital Transformation Retail Innovation 59

Clarity Engagement Solutions

MAY 10, 2022

This in turn, enables companies to transition from tactical selling to strategic account and opportunity management , using a scalable, professional B2B account approach for building long-term, value driven relationships and driving short-term revenue goals. Some of Our Latest Blogs. Click HERE to learn more!

Account Management 91

Account Management Stakeholders B2B Management 91

Customer Think

MAY 2, 2023

One of our podcast listeners has a pickle, which, for those unfamiliar with it, is our term for a business problem. Our listener did their research, which gave them projected sales that made them proceed with their product launch. However, the sales.

Sales 65

Sales 65

OnStrategyHQ

DECEMBER 21, 2023

The three core questions you need to answer as you conduct a gap analysis are: Where are we today ( our current state )? Where do we want to be in the future (our bold vision of the future )? What do we need to accomplish or acquire to move from our current state to our bold vision of the future?

Software 52

Software Software Construction Organization 52

Hubspot Sales

APRIL 1, 2024

Subscribe to our newsletter. When salespeople rate their sales organizations on our site, we ask them to rate how they feel about inbound lead flow on a scale from 1–5. In the short-term, there are things you as a seller can do, too. This week's installment comes from Repvue's Founder and CEO, Ryan Walsh. Good luck out there!

CRM 85

CRM Sales Environment Leadership B2B 85

Brooks Group

FEBRUARY 23, 2024

This can have significant long-term implications for both individual sales professionals and the organization as a whole. Harm Long-Term Relationships Effective qualification lays the foundation for long-term relationships with customers built on trust and mutual understanding. Failure to qualify properly has a big downside.

Prioritization 80

Prioritization Sales Training Sales Construction 80

Nutshell

DECEMBER 7, 2023

Keyword research tools help you identify which terms your audience is searching so you can include them in your content. The keyword difficulty score tells you how challenging it will be to rank for a term, which can help you tailor your approach. You can also use this tool to find related keywords and rank them on importance.

Artificial Intelligence 62

Artificial Intelligence CRM Internet Marketing 62

The Center for Sales Strategy

MARCH 9, 2023

How many times in our sales career have we decided to do something but stayed sitting on that wire? We’ve established short and long-term goals. Our behaviors don’t change, and we don’t follow through with the plan. Moving from deciding to doing is a common challenge in new business development.

Sales 80

Sales 80

Force Management

DECEMBER 28, 2023

With a new year comes a clean slate – our once-annual fresh start. Help your team step up their game by providing them with tech tools built to boost performance, keep morale high, and sustain long-term success. For revenue team leaders, today’s decisions will help define where the company ends up in twelve months.

Digitalization 80

Digitalization Sales Technology Decision-making B2B 80

PandaDoc

APRIL 8, 2024

Their role is to foster deal structuring and ensure that every deal in a sales pipeline is advantageous for the company in terms of return on investment and alignment with business strategy. These criteria can be deal size, contract term length, contract value , payment terms , etc. This includes several action items.

Negotiation 52

Negotiation Sales Stakeholders Digitalization 52

MDI Training

DECEMBER 4, 2023

Click below to access our AI-generated version of this blog article! I therefore believe that AI can contribute a lot to leadership development, especially in terms of content. Yes, and I know this myself from our company, it’s simply a matter of trying, trying, trying, as you mentioned earlier.

Leadership 104

Leadership Artificial Intelligence Digital Transformation Digitalization 104

Hubspot Sales

JUNE 7, 2023

Landing on agreeable terms that sufficiently suit your interests is a finicky, often frustrating process that can go south on a dime. It’s hard to think clearly when you're in the hot seat, so without a well-defined strategy you might end up agreeing to unfavorable terms or even losing the deal. First, know your goals.

Negotiation 111

Negotiation Sales 111

Customer Think

OCTOBER 9, 2023

While the digital revolution has significantly amplified our communication, at the same time, it has given birth to a formidable challenge of our era – the relentless presence of Email Burnout. It is caused by excessive, long-term exposure to the stress and demands of […]

Digitalization 69

Digitalization Communication 69