Zendesk

OCTOBER 2, 2023

With the last few years framed by both economic volatility and rapid changes in technology – namely in advancements in AI – priorities are shifting. Half of IT leaders we surveyed say that they’re being asked to do more with fewer resources. Despite uncertainty, AI cannot be ignored.

Cybersecurity 76

Cybersecurity Digital Transformation Investors Prioritization 76

Red Star Kim

MARCH 6, 2023

Below is a summary of the key themes discussed and the poll results as a further learning resource. Ideally, our strategies and plans will direct our scarce resources in the best way to meet the challenges in our external and internal environments so we achieve the impact desired that we articulated in our aims and objectives.

Strategic Thinking 130

Strategic Thinking Cybersecurity Digitalization Stakeholders 130

Hubspot Sales

JULY 13, 2023

AI is increasingly becoming a natural addition to daily workflows across sales and revenue departments. 79% of sales professionals who use AI say AI tools are an important addition to their overall sales strategy, according to our State of AI survey. On the other hand, only 6% think that AI is overhyped and useless.

Leadership 83

Leadership Sales Cybersecurity Government 83

Arpedio

FEBRUARY 19, 2024

One such technology that has revolutionized sales practices is Artificial Intelligence (AI). AI in sales refers to the application of advanced algorithms and machine learning techniques to streamline sales processes, gain actionable insights, and deliver personalized experiences to customers and prospects.

Artificial Intelligence 52

Artificial Intelligence Sales Government Decision-making 52

Hubspot Sales

SEPTEMBER 29, 2023

This software helps you track your team’s performance with HubSpot’s conversation AI that automatically captures voice data in your CRM. The platform leverages AI to surface key points of customer interactions like topics discussed, top questions, competitors, action items, and relationship dynamics. Sales Coaching Tools Gong.io

Software 94

Software Software Sales Remote Working 94

Red Star Kim

DECEMBER 22, 2022

This post picks up on some of the emerging themes and shares the delegate polls as an additional learning resource. AI and automation displacing human advisers. VRIO or VIRO is a technique used to find competitive advantage VRIO Framework Explained – SM Insight (strategicmanagementinsight.com). Prioritise scarce resources.

Supply Chain 147

Supply Chain Government Transportation Digital Transformation 147

MDI Training

MARCH 29, 2024

Click below to access our AI-generated audio version: Successful Team Building for Boehringer Ingelheim RCV In the interview with our MDI trainer and partner, Anita Berger On June 29, 2023, around 85 participants gathered at the Casino Baden to participate in a team-building event for Boehringer Ingelheim RCV under the management of Csilla Ponner.

Digital Transformation 52

Digital Transformation Leadership Onboarding Artificial Intelligence 52

Planview

AUGUST 16, 2023

Fortune 500 companies have long recognized the importance of adopting the Scaled Agile Framework® (SAFe®) to stay competitive in today’s fast-paced business landscape. Increasing Business Agility One area undergoing rapid evolution in software development is generative AI.

Decision-making 52

Decision-making Digitalization Acquisition Software 52

Red Star Kim

AUGUST 14, 2023

This post acts as a reminder and additional learning resource for the delegates. Artificial Intelligence (AI) We looked at several AI writing tools. Marketing frameworks Marketing frameworks help us plan our writing. Persuasive writing convinces the reader of a particular point. Some help with grammar and style.

Artificial Intelligence 130

Artificial Intelligence Value Proposition Media Emotional Intelligence 130

OnStrategyHQ

DECEMBER 1, 2023

In our last Strategy Collaborative Ask Us Anything session , we covered common questions related to AI implementation in your organization. This is certainly not a comprehensive guide for AI implementation in your organization! But the time to implement AI in your organization is NOW! AI isn’t going ANYWHERE.

e-Learning 40

e-Learning Leadership Artificial Intelligence Decision-making 40

Zendesk

JANUARY 18, 2024

What is AI transparency? AI transparency means understanding how artificial intelligence systems make decisions, why they produce specific results, and what data they’re using. Simply put, AI transparency is like providing a window into the inner workings of AI, helping people understand and trust how these systems work.

Artificial Intelligence 52

Artificial Intelligence Decision-making Stakeholders Government 52

Planview

JULY 7, 2023

The adoption and application of AI/ML technologies and capabilities are becoming more commonplace and widespread throughout all industries. For those who may have been slow to catch on or perceive significant skill gaps in AI/ML, scrambling to keep pace might be a scary place to be. This is where optimization comes into play.

Decision-making 52

Decision-making Manufacturing Innovation Construction 52

Flevy

APRIL 20, 2021

The advent of game-changing new technologies such as mobile devices, social media, and cloud computing, augmented by Artificial Intelligence (AI), is whirling Economies of Scale into Economies of Unscale. Do You Find Value in This Framework? For us, it is an invaluable resource to increase our impact and value.”.

Supply Chain 110

Supply Chain Artificial Intelligence Banking Manufacturing 110

Arpedio

MARCH 20, 2024

Effective data governance practices, robust analytics platforms, and AI-powered insights can help organizations derive actionable intelligence from disparate data sources and make informed decisions at scale. Organizations must prioritize high-value accounts and allocate resources judiciously to maximize ROI.

Government 52

Government Innovation Prioritization Facilitation 52

Planview

FEBRUARY 29, 2024

These challenges underscore the complexities inherent in managing and evolving the technological framework of automotive software. Decide how much of your resources you will dedicate to fixing it. An aging codebase adds further complexity, introducing potential quality issues as well as hurdles in upgrading and optimizing software.

Prioritization 59

Prioritization Innovation Suppliers Manufacturing 59

Arpedio

JANUARY 5, 2024

It’s customizable to align with sales best practices and integrates AI capabilities for informed sales strategies. This section will articulate the finer points of crafting a strategic framework that can be your blueprint for success. Quantify resource investment. Assess competitive landscape.

Account Planning 52

Account Planning Value Proposition Account Management Sales 52

QYMATIX

MARCH 28, 2023

Studies paint a picture of how things are going with the implementation of AI in companies. Obstacles are often a need for more human resources and a lack of support from management. Artificial intelligence (AI) is becoming increasingly present in our (professional) everyday life. But AI is also used in other areas.

Artificial Intelligence 40

Artificial Intelligence Government Decision-making Software 40

OnStrategyHQ

MARCH 22, 2024

Many CEOs are wondering how to take advantage of AI for their business and competitive advantage. In our November Strategy Collaborative session, we sat down with Dan Hogan, Senior Strategic Consultant, and Marc LeShay, CEO of AEGERIA, to discuss the historical significance of this moment as AI continues to take the world by storm.

Artificial Intelligence 40

Artificial Intelligence Value Proposition Innovation Organization 40

Zendesk

OCTOBER 9, 2023

According to the Zendesk Customer Experience Trends Report 2023 , 73 percent of consumers expect more interactions with AI in their daily lives and believe it will improve customer service quality. Like Spider-Man uses his spidey senses for good, businesses can use AI to improve their customer experience.

Computers and Electronics 52

Computers and Electronics Artificial Intelligence Prioritization Customer Experience 52

Arpedio

MARCH 18, 2024

Instead of casting a wide net and risking thinly spread resources, this method foregrounds a targeted, minimal-risk approach. Aligning Your Organisation for Expansion Successful expansion under the land and expand framework demands comprehensive organizational alignment.

Digitalization 52

Digitalization Construction Digital Transformation Supply Chain 52

Flevy

FEBRUARY 19, 2024

In the digital/data/AI era marked by competition and continuous change, the ability to measure growth accurately provides organizations with the strategic foresight needed to adapt and thrive. They implemented a rigorous project evaluation framework to better forecast investment outcomes.

Business Growth 52

Business Growth Management Digital Transformation Profitability 52

Hubspot Sales

AUGUST 2, 2020

These systems typically use AI and machine learning to automatically and intelligently translate your raw data into actionable predictions — ones that become increasingly accurate as time goes on. It allows you to easily track individual customer information, and many offer resources for keeping logs on sales team performance.

Sales Analytics 138

Sales Analytics Sales Retail Software 138

Red Star Kim

SEPTEMBER 8, 2023

This summary forms part of the learning resources for this session: Context and curiosity drive commerciality and pricing. This seems even more relevant in the context of the surging use of AI. There was naturally much discussion about disruption by Artificial Intelligence (AI) in this regard. Why commerciality for M&BD?

Procurement 147

Procurement Value Proposition Finance Artificial Intelligence 147

Freshworks

FEBRUARY 18, 2021

Customer service automation technology is commonplace in every sector, from artificial intelligence (AI) engines used to front-end a customer interaction and problem diagnosis, to ‘chatbots’ and robotic process automation (RPA) of transactions. . The next step is to develop your AI capability. Learn and train.

Artificial Intelligence 89

Artificial Intelligence Suppliers Digitalization Customer Experience 89

Planview

JULY 13, 2023

So, connecting people to their customers, connecting strategy to delivery, and now connecting the power of generative AI to how we invest, how we track, and how we manage digital products and experiences is critical. That’s this thing we’ve created called the flow framework. It’s how to measure the flow of knowledge work across teams.

Digitalization 52

Digitalization Innovation Software Software 52

Red Star Kim

FEBRUARY 8, 2024

I’ve summarised the key points here as a supplementary learning resource for the delegates. But when we look at business development, sales and relationship management competency frameworks for fee-earners (as opposed to professional sales people) there is less clarity. Some automated systems (e.g. Where do we want to be?

Value Proposition 130

Value Proposition Key Account Management Digitalization Sales 130

QYMATIX

JANUARY 24, 2023

Artificial intelligence (AI) is a rapidly developing field that has the potential to revolutionise B2B sales. One of the companies at the forefront of AI adoption is SAP, a global software corporation that provides enterprise software (ERP) to manage business operations and customer relations. Does SAP use artificial intelligence?

Artificial Intelligence 40

Artificial Intelligence Sales Analytics B2B Manufacturing 40

Upland

SEPTEMBER 1, 2023

It goes beyond profiling customers and is supported by tools such as interactive product recommendations, sales enablement resources, and data-driven insights. Guided selling employs technology, including AI, to equip sellers with essential information during the sales process.

Decision-making 195

Decision-making Stakeholders Customer Experience CRM 195

Hubspot Sales

JANUARY 6, 2021

Here, we'll go over what that means, how to most aptly measure it, some steps you can take to improve yours, and some of the best resources available to get the most out of your sales process. Teach your reps to offer immediate value so buyers view them as a resource and see the benefits of continuing the relationship.

Sales 142

Sales CRM Banking Organization 142

Zendesk

JANUARY 21, 2021

It is a framework for collecting, structuring, reusing, and improving knowledge consistently to leverage it for maximizing support outcomes. Lack of ownership and dedicated resources. Leading cognitive engines come with AI-powered apps that embed content creation in the process of issue resolution itself. What is KCS?

Artificial Intelligence 98

Artificial Intelligence Banking Facilitation Onboarding 98

OnStrategyHQ

DECEMBER 20, 2023

The Strategic Planning Process in 4 Steps To help you throughout our strategic planning framework, we have created a how-to guide on the basics of a strategic plan, which we will take you through step-by-step. But, move at a pace that works best for you and your team and leverage this as a resource. Why do your customers buy from you?

Value Proposition 98

Value Proposition Facilitation Decision-making Organization 98

Arpedio

MARCH 8, 2024

Establishing a stable foundation for these relationships is paramount and hinges on certain key elements, all interwoven to form the framework for lasting corporate alliances. Its use of AI and dynamic org charts aids in making data-driven decisions and visualizing connections, enhancing relationship building and management in Salesforce.

Management 52

Management Stakeholders Facilitation Innovation 52

Showpad

FEBRUARY 25, 2022

Either way, implementing change is going to eat up absurd quantities of time, money, and resources … and most people will hate whatever you decide, at least for the first bit. . Our guide, Woo, Don’t Pursue , has lots of answers AND a helpful framework for preparing your organization to woo today’s buyers. . Or, get a demo. .

B2B 52

B2B Stakeholders Decision-making Internet 52

Account Management Skills

APRIL 3, 2023

If you’re interested in the fast-changing world of generative AI, and how clients and agencies are using it, then you will love this conversation. Roy shares with me: – the main pain points that generative AI is solving for clients, and how he’s currently advising his clients. What don’t we know?

Co-Creation 52

Co-Creation Account Management Procurement Management 52

Showpad

AUGUST 18, 2020

And now that all these AI tools are available, I shouldn’t use them?”. If you have no copywriting talent on your enablement team, make sure they hire an excellent outside resource. 2: Create a messaging and automation framework. You’re likely saying, “Wait a minute, shouldn’t I automate my processes and practices? I hear you.

Digital Transformation 127

Digital Transformation Sales e-Learning Digitalization 127

Red Star Kim

FEBRUARY 14, 2023

Who he/she might work with to progress? What he/she will do if issues are encountered?

Emotional Intelligence 130

Emotional Intelligence Marketing Stakeholders Communication 130

Miller Heiman Group

NOVEMBER 5, 2018

In the recent CSO Insights Buyer Preferences Study , only 23 percent of buyers said they consider salespeople as a top three resource for solving business problems. The profile for today’s value engineer is likely to include IQ-type traits such as learning agility, resourcefulness and analytical skills as the true differentiators.

Organization 64

Organization Sales CRM Negotiation 64