Mike Kunkle

JUNE 12, 2022

Unfortunately, many company executives still needed to make tough choices, even with their revenue-producing teams. Unfortunately, many company executives still needed to make tough choices, even with their revenue-producing teams. This is a post I never wanted to write. I usually chastise leaders for doing a series of downsizings.

Sales 130

Sales Decision-making Virtual Selling Remote Working 130

Nutshell

MARCH 19, 2024

As the backbone of any business, the sales team needs to be efficient to meet targets and ensure the company remains profitable. Keeping an eye on your team’s sales productivity is one of the best ways to track performance and nip bottlenecks in the bud. Table of Contents What is sales productivity?

CRM 71

CRM Sales Software Software 71

Hubspot Sales

JANUARY 13, 2021

For any growing company, the speed at which you hire means continuously tweaking your sales training playbook to find a balance between group sessions and one-on-one coaching. You need a sales training process that will equip each salesperson with a certain baseline of knowledge, and empower them to implement what they’ve learned.

Sales 116

Sales Sales Training Performance Review Meetings 116

Mike Kunkle

MAY 11, 2022

Sales Transformation. I’ve been involved in sales transformations that were entirely focused on getting the best-possible performance out of the sales force (ranging from a 30 to 600 percent increase in sales), independent of retooling the rest of the organization. The Elements of Sales Force Effectiveness.

Co-Creation 130

Co-Creation Sales Sales Training Decision-making 130

Hubspot Sales

MAY 26, 2023

You are greeted with a pitch from a pushy sales rep. Even if you do, the pushiness is a turnoff and you might buy the product elsewhere or through a different sales rep. That’s why mastering an outbound call is so important. Your phone rings and you decide to pick this one up instead of letting it go to voicemail.

Emotional Intelligence 103

Emotional Intelligence Software Software Communication 103

Hubspot Sales

OCTOBER 9, 2019

Just like Liam Neeson in " Taken ," to be a successful salesperson, you need to have a particular set of skills. As your sales process evolves, it's important to keep your skills relevant and up to date. Plus, it can increase your sales. more deals and the profit margin on sales-won improved by 12.2%.

Sales Training 137

Sales Training Sales Decision-making Communication 137

Upland

NOVEMBER 27, 2023

Why do you need to know your customer? You need to know your customer because customers buy outcomes. But before you jump head-first into the sales process, there are four fundamental things you must know: 1. They are the end results that a company or a group within it needs to achieve. They aren’t buying just to buy.

Account Planning 195

Account Planning Suppliers Decision-making Leadership 195

Hubspot Sales

AUGUST 24, 2023

Imagine a sales representative who never sleeps, never gets tired, and possesses an uncanny ability to analyze vast amounts of data in seconds. This is the promise of AI sales reps, and their potential to revolutionize the sales industry is undeniable. The application of generative AI in sales is diverse.

Artificial Intelligence 82

Artificial Intelligence Emotional Intelligence Negotiation Sales 82

Brooks Group

MARCH 29, 2023

If you’ve ever conducted a sales call, you know how anxiety-inducing it can be. For this reason, doing pre-sales call research is crucial. Before making a sales call, pre-sales call research involves gathering information about potential customers, their company, and their needs.

Decision-making 52

Decision-making Sales Sales Training Facilitation 52

Corporate Visions

JULY 23, 2020

But there’s another, more effective way for your reps to gain proficiency in newly learned skills: Fluency Coaching. We call this online “mission” activity Fluency Coaching—ensuring your reps demonstrate an acceptable level of fluency on the topic. Insufficient Practice – You might get 30-45 minutes in a hallway to practice.

Facilitation 119

Facilitation Sales Management Marketing 119

Brooks Group

JUNE 26, 2023

The profession of sales is changing rapidly. More than ever, sales professionals need sales training programs that can help them keep pace with the demands of the modern sales process. Sales training pays off in many ways. Sales training pays off in many ways. What is Sales Training?

Sales Training 52

Sales Training Sales Onboarding Profitability 52

Hubspot Sales

JANUARY 5, 2021

The most important skill for sales professionals? Cold calls or warm leads, hot prospects or chilly receptions, making contact is critical. Data backs up this enterprise demand for skilled callers. Precall planning offers the chance to both boost prospect receptivity and reduce sales stress. Making calls.

Brainstorming 135

Brainstorming Decision-making Meetings Media 135

Mike Kunkle

JULY 2, 2022

Senior sales leaders and C-suite execs, this one’s for you. In an expanding number of vertical industries (but not yet everywhere), the concept of “enabling the sales force” has exploded. Way back in 2003, I worked in a department called Performance Development and led the Sales Performance Development team.

Sales 130

Sales Sales Training Leadership Decision-making 130

Showpad

MARCH 1, 2021

Sales coaching is a critical part of any sales enablement program. Most sales managers and leaders understand this, yet it can be difficult for them to commit the needed time and attention to coaching when there is so much competition for resources. Observation and data collection. Standardize best practices.

Sales 52

Sales Negotiation Software Software 52

Zendesk

APRIL 21, 2022

A common issue in the sales industry is that some salespeople fixate on selling their product or service without considering if it will actually help the customer. Solution selling is a decades-old sales methodology that involves a more empathetic approach to sales. Product selling is the more traditional sales approach.

Sales 98

Sales CRM Cybersecurity Meetings 98

Hubspot Sales

NOVEMBER 6, 2020

A lot of the tactics and responsibilities effective sales leaders need to understand and fulfill aren't exactly intuitive. While there's no be-all-end-all playbook for effective sales leadership, there are some tricks and strategies you can employ early on to set yourself on the right track. Sales leadership is a personal game.

Management 97

Management Sales Leadership Leadership Sales 97

Brooks Group

JULY 11, 2022

Sales is all about relationships. In order to be successful in virtual sales, you need to be good at relationship building and have other skills. In order to be successful in virtual sales, you need to be good at relationship building and have other skills. The Ability to Build Relationships.

Virtual Selling 52

Virtual Selling e-Learning Sales Training Sales 52

Showpad

MARCH 18, 2021

On Wednesday February 25th, Showpad’s own Russell Wurth was joined by Forrester Principal Analyst, Jennifer Bullock in Delivering Sales Learning That Sticks, a webinar that discussed how to build a continuous learning program that keeps reps sharp. Why prioritize a continuous sales learning program? So where do you start?

Sales 52

Sales B2B Prioritization Organization 52

Hubspot Sales

JULY 9, 2019

Specifically, the managers who lead your sales teams — they oversee the reps who communicate directly with your prospects and customers daily. Think about it this way: If you're a sales manager and you help each of your 10 reps sell 20% more, you've essentially just "created” two new salespeople. Why would this be?

Sales Management 122

Sales Management Management Sales Onboarding 122

Zendesk

NOVEMBER 2, 2022

Life in sales isn’t so different from navigating the delicate conversation of movie preferences with your partner. There are real benefits to be had from honing your diplomatic skills and establishing a set strategy for guiding leads from the top of the sales funnel to the bottom. What is a sales negotiation?

Negotiation 52

Negotiation Sales Decision-making Emotional Intelligence 52

KAM With Passion

JUNE 20, 2021

In a first post dedicated to KAM Skills & Competencies Development, we have explored how to define a solid approach to KAM Training based on 5 fundamental principles. In this second post, we explore how to develop KAM Skills & Competencies and how to build the KAM Training Path that supports this goal.

Key Account Management 130

Key Account Management Account Management Co-Creation Account Planning 130

Brooks Group

FEBRUARY 1, 2023

One effective sales methodology is consultative selling. In this article, we will cover everything you need to know about the consultative selling approach. We’ll discuss what it is, the principles you should understand, and the best sales methods for success. What is a Consultative Sales Approach?

Interpersonal Skills 52

Interpersonal Skills Sales Training Negotiation Communication 52

Nutshell

DECEMBER 28, 2018

A 1:1 sales meeting provides sales managers and sales reps time for reflection and goal setting, as well as an opportunity for both sides to raise their concerns. As a manager, you shouldn’t look at your weekly individual meetings as simply a time to go over sales numbers. 2) Focus on skill development.

Meetings 97

Meetings Sales Sales Management Management 97

Corporate Visions

JULY 30, 2020

Imagine being able to ready your sales force to respond to urgent threats or opportunities in weeks, instead of waiting months. But realizing the power of Situational Sales Enablement requires a new approach to training and coaching your salespeople on new skills. Inline Training Versus Live Classroom Training. The results?

Decision-making 89

Decision-making Sales Training Software Software 89

Zendesk

SEPTEMBER 28, 2021

The pressure is on as a sales professional. You must keep up with constant changes in buyer behavior while connecting with potential customers, nurturing leads, and closing deals—all in hopes of hitting your sales targets. If you want to learn how to be a better sales rep, start by mastering these essential selling skills.

Sales 52

Sales Decision-making Virtual Selling Communication 52

Arpedio

FEBRUARY 21, 2024

In the dynamic landscape of sales, understanding and leveraging sales metrics is not just advantageous—it’s imperative. Sales metrics serve as the compass guiding businesses toward their goals, providing invaluable insights into performance, identifying areas for improvement, and ultimately driving revenue growth.

Decision-making 52

Decision-making Sales Profitability Acquisition 52

Hubspot Sales

DECEMBER 20, 2017

In sales, success is a reflection of two things: The strength of their hard skills and the strength of their soft skills. What are soft skills in sales? Unlike hard selling skills, which are relatively easy to teach and measure, soft skills are "fuzzy." Selling soft skills. Growth-minded.

Emotional Intelligence 145

Emotional Intelligence Communication Meetings Leadership 145

Zendesk

APRIL 28, 2022

High-impact sales companies rank at the top of the list for many reasons, but one of their most enviable traits is that over 75 percent of their reps achieve quota. If you’re one of the hundreds of businesses striving to boost your reps’ sales numbers, your first question has to be: How do these high-impact companies do it?

Sales 52

Sales Sales Training CRM Decision-making 52

Showpad

DECEMBER 12, 2023

Leading sales enablement initiatives effectively in a turbulent world is not an easy task Staying relevant and ensuring a steady flow of revenue are key challenges for every business these days. Let me ask you this: Have you derived your sales enablement initiative directly from the business goals? business case)? But we don’t.

Sales 52

Sales Onboarding Communication Negotiation 52

Nutshell

MAY 4, 2020

Maybe you’ve heard “ the allegory of the long spoons ,” which goes something like this: Descending the steps of a monastery, a young monk in training quizzes his master: “What are the differences between Heaven and Hell?”. The result is a new sales landscape that is objectively more difficult than before. None at all? Show empathy.”.

Marketing 119

Marketing Publishing Sales B2B 119

Hubspot Sales

JUNE 28, 2019

The sales operations professional is like the coxswain for salespeople. Patrick Kelly, who led Xerox’s first Sales Operations group, describes the role as “all the nasty number things that you don’t want to do but need to do to make a great sales force.”. Download Our Free Sales Conversion Rate Calculator and Guide.

Sales 100

Sales Leadership Decision-making Sales Training 100

Hubspot Sales

DECEMBER 26, 2017

SDR/BDR Skills for 2018. And from where I stand -- as the manager of an inside sales team -- one thing is clear. To be successful next year and beyond, sales development reps need to think outside the box. With the right skills, they’re more valuable than ever before. Video prospecting. Active listening.

e-Learning 144

e-Learning Sales Marketing Management 144

Brooks Group

MARCH 6, 2023

From negotiation to messaging personalization, sales managers and employees can improve their communication skills with anybody by taking enterprise sales training. Understanding your clients is essential to communication and sales in the business world. Here’s what you need to know about enterprise sales training.

Sales Training 52

Sales Training Sales Decision-making Stakeholders 52

Miller Heiman Group

DECEMBER 2, 2019

A skilled customer success team is especially critical to sales success because they touch an account 10 times more than the sales team. Customers report that sellers don’t show enough interest in them after a sale, according to the 2018 Buyer Preferences Study.

Customer Success 70

Customer Success Customer Experience Suppliers Sales 70

Showpad

JANUARY 20, 2020

In recent years, analytics has found widespread adoption in numerous businesses across all areas of operations, including Sales and Marketing. As such, it makes sense that use of the method could also apply to subsets of those major categories, such as the Sales enablement process.

Sales 97

Sales Value Proposition Onboarding Negotiation 97

Nutshell

AUGUST 24, 2018

Inside sales refers to any form of selling that isn’t done face-to-face. Unlike outside sales (or field sales ) reps, inside sales reps connect with potential customers remotely through phone, email , and web conferencing. Among B2B companies, the use of inside sales reps has exploded in popularity.

Sales 91

Sales Co-Creation Publishing B2B 91

Hubspot Sales

APRIL 23, 2018

As John Doerr writes , reps who don’t listen miss the opportunity to build rapport, uncover buyer needs, and let the prospect know you understand their world. To eliminate this habit, I’ve taught the reps who have reported to me over the years a very specific skill: Active listening. What is Active Listening?

Sales 145

Sales e-Learning Decision-making Sales Management 145