Red Star Kim

SEPTEMBER 26, 2023

M&BD team structures are not created in isolation – they support the firm’s business strategy which is designed with the external environment and firm’s resources in mind. Attitudes towards M&BD professionals (Professional qualifications? From within or beyond professional services?) Role in direct client contact?

Marketing 130

Marketing Key Account Management Account Management Artificial Intelligence 130

Account Manager Tips

NOVEMBER 19, 2022

You're the expert and you know better than they do how to get the most from your solution. The Solution. For instance, compare marketing to human resources. Human Resources KPIs Headcount. Bain has organised 40 distinct kinds of value that B2B solutions provide customers into a pyramid with five levels.

Value Proposition 246

Value Proposition Decision-making B2B Meetings 246

Hubspot Sales

DECEMBER 12, 2023

To help you stay ahead of the curve, I spoke with top sales professionals to get their tips for selling in 2024. When AI went mainstream this year, we wondered if these powerful algorithms could replace human salespeople. But how can salespeople leverage AI without losing that human connection? Let's dive in.

Sales 98

Sales Investors Prioritization Innovation 98

Zendesk

DECEMBER 15, 2021

“Andee is a passionate and engaged leader who can take complex issues and apply solutions that can be easily understood and clearly communicated across a global organization,” said CEO Mikkel Svane. Prior to Xilinx, she worked at Cisco for 18 years in a variety of senior human resources roles.

Acquisition 98

Acquisition Communication Organization Management 98

Brooks Group

MARCH 28, 2024

As buying processes grow more complex, it’s becoming increasingly important for sales professionals to gain access to senior executives and C-level decision makers. By accessing this level, you position your solution more strategically and reduce the risk of being viewed as just another vendor or commodity supplier.

Decision-making 70

Decision-making Logistics Supply Chain Suppliers 70

Red Star Kim

MARCH 4, 2024

Professional rules require them to check everything that their juniors complete as they bear ultimate responsibility for it being correct. Professional negligence is a scary prospect! So you are likely to need help from the Human Resources team or your manager’s line manager. And showing respect and loyalty.

Management 147

Management Communication Leadership Digitalization 147

Arpedio

FEBRUARY 15, 2024

AI enhances this understanding, enabling faster and more effective resource prioritization. Overcoming sales cycles with technology Extended sales cycles and sales professional transitions are major B2B sales challenges. Ultimately, the future of B2B sales depends on the harmonious synergy between AI technologies and human expertise.

B2B 52

B2B Account Planning Facilitation Sales 52

Strategic Account Management Association

AUGUST 6, 2021

Aramex is a leading global provider of comprehensive logistics and transportation solutions, headquartered in Dubai and listed on the Dubai Financial Market. Aramex services include international and domestic express delivery, freight forwarding, integrated logistics and supply chain management, and e-commerce solutions.

Supply Chain 520

Supply Chain Logistics Co-Creation e-Learning 520

Hubspot Sales

JULY 7, 2023

According to HubSpot's very own State of AI survey data, 71% of sales professionals say AI/automation tools have impacted how they plan to sell in 2023, and 60% say these tools are important to their overall sales strategy. After all, sales professionals save over two hours a day using AI to automate manual tasks/for prospect outreach.

Artificial Intelligence 110

Artificial Intelligence Emotional Intelligence Sales Decision-making 110

Arpedio

APRIL 11, 2024

It empowers sales professionals with valuable insights, enabling them to focus on high-value activities and ultimately drive better outcomes. This enables sales teams to focus on high-potential leads and allocate resources efficiently, leading to higher conversion rates and improved ROI.

Artificial Intelligence 52

Artificial Intelligence Prioritization Sales Innovation 52

Red Star Kim

NOVEMBER 13, 2023

This post summarises the key themes discussed, provides an additional learning resource for the delegates and includes further information – as promised – to some of the questions posed by delegates. I have mixed views on their value in the recruitment process for professional practices.

Business Planning 147

Business Planning Emotional Intelligence Marketing Management 147

Zendesk

DECEMBER 15, 2023

A workforce manager is a professional responsible for optimizing the performance and productivity of a company’s workforce. Resource allocation Business schedules are written in pencil, not pen. Work experience: Many workforce manager jobs require several years of experience in employee management, operations, and human resources.

Management 52

Management Software Software Decision-making 52

Upland

MARCH 29, 2023

As you will see, this goes well beyond the data collected in the CRM system, and often warrants additional, specialized technology, like relationship mapping tools , married to world-class sales methodologies and best practices, ideally integrated and 100% native to your CRM solution. Suddenly, everyone was on the same playing field.

CRM 195

CRM Management Stakeholders Decision-making 195

CMOE

FEBRUARY 15, 2023

Business leaders must consistently prepare with the correct tools and resources to safeguard their people and company. Learning & Development Blog by Dashe & Thomson Dashe & Thomson’s L&D blog holds numerous articles and guiding tips on current L&D trends of which professionals should be aware.

Leadership 98

Leadership Emotional Intelligence Onboarding Innovation 98

Red Star Kim

OCTOBER 16, 2023

Delegates included both partners and business development professionals (some with a banking background) from law firms (employment, criminal, disputes, offshore), accountancy practices (audit, forensic, insolvency and restructuring and financial services. This post adds to the learning resources from the session. Time is precious.

Management 130

Management Emotional Intelligence Onboarding Communication 130

Zendesk

FEBRUARY 12, 2024

These digital platforms bring together a diverse range of perspectives from industry experts, CEOs, consultants, and front-line service providers, who discuss emerging trends, challenges, and effective solutions in customer service and support.

Customer Experience 52

Customer Experience e-Learning eCommerce Artificial Intelligence 52

Arpedio

FEBRUARY 19, 2024

By understanding the potential of AI in sales and its impact on business operations, sales professionals can harness the power of technology to drive revenue growth, improve customer relationships, and gain a competitive edge. AI sales solutions have the potential to revolutionize the way businesses generate revenue.

Artificial Intelligence 52

Artificial Intelligence Sales Government Decision-making 52

Account Manager Tips

NOVEMBER 24, 2022

Every month I share a selection of popular titles to help with your professional development as a key account manager. Have you mastered your professional elevator pitch so that every time you meet someone, they remember and are impressed by you? Listen to this article. Here are the book recommendations for November 2022.

B2B 130

B2B Key Account Management Account Management Decision-making 130

Planview

MARCH 8, 2024

Led by the Women@Planview Employee Resource Group (ERG), we’re hosting seven events in our offices around the world this month, from Bangalore to Vancouver. I felt as if my journey as a woman professional is a continuation of her journey to boldly claim a space in a male-dominated world. Planview is proud to participate.

Banking 105

Banking Government Innovation Leadership 105

Hubspot Sales

JULY 13, 2023

79% of sales professionals who use AI say AI tools are an important addition to their overall sales strategy, according to our State of AI survey. So, let’s explore what sales leaders think about AI-powered solutions and what they do to overcome AI fears. On the other hand, only 6% think that AI is overhyped and useless.

Leadership 74

Leadership Sales Cybersecurity Government 74

Red Star Kim

NOVEMBER 22, 2022

In recent workshops we have explored the use of creativity techniques to resolve client service issues, co-create solutions and improve client relationships. Typically these involve: Identify the problem, think and reason, analyse, evaluate, solve problems, make decisions and implement solution. Problem definition and analysis.

Brainstorming 130

Brainstorming Innovation Client Relationships Marketing 130

Red Star Kim

FEBRUARY 8, 2024

At the recent Business Development for Professionals – 2024 Virtual Conference – MBL Seminars I presented a session entitled “Supporting Fee-Earners in Sales Targeting”. I’ve summarised the key points here as a supplementary learning resource for the delegates. So targeting is often more important and more challenging.

Value Proposition 130

Value Proposition Key Account Management Digitalization Sales 130

Red Star Kim

FEBRUARY 14, 2023

At the start of February it was a full house of delegates from accountancy, law and consultancy firms (including from Hong Kong) at the PM Forum ’s “Coaching and Consulting skills for marketing and business development professionals”. Delegate views and poll results are shown below. We also talked about creating psychological safety.

Emotional Intelligence 130

Emotional Intelligence Marketing Stakeholders Communication 130

Brooks Group

JUNE 7, 2023

The First Rule of IMPACT Selling® Is… We’ve previously discussed the role the value formula plays in identifying and structuring communication of the benefits a customer gains in a salesperson’s solution. Wise sales professionals take it upon themselves to help buyers do their job. Here’s how to stop that from happening on your team.

Sales Training 56

Sales Training Decision-making Sales Communication 56

Showpad

OCTOBER 16, 2023

Inevitably, such advancements are reshaping the way businesses and their sales professionals engage and connect with buyers and prospects, and ultimately close deals. It can also help ensure a key resource isn’t missed altogether.

Artificial Intelligence 52

Artificial Intelligence Sales Banking Finance 52

Zendesk

APRIL 24, 2023

More than two-thirds of HR, IT, and Ops professionals who use AI for employee experience say that bot performance has improved significantly in the last year, according to new research in the Zendesk Employee Experience Trends Report 2023. Nowadays, bots can do a lot more and with greater accuracy.

Energy and Utilities 52

Energy and Utilities Onboarding Performance Review Organization 52

MDI Training

SEPTEMBER 29, 2023

As a Data Scientist in a senior position, I am responsible for leading a highly skilled team group specialized in data-driven solutions. In presales, I am instrumental in convincing potential customers of our data-driven solutions. I analyze their requirements and present customized solutions to meet their business needs.

Artificial Intelligence 52

Artificial Intelligence Leadership Digital Transformation Digitalization 52

Zendesk

APRIL 28, 2021

Of course, self-service options don’t replace human support, as many customers still prefer speaking to a live agent when they have an issue. Self-service resources —blogs, FAQ pages, videos, chatbots—are all capable of resolving straightforward issues without intervention from an agent. When unable to access technology. per contact.

Customer Experience 98

Customer Experience Communication 98

CMOE

JUNE 14, 2023

Performance management aligns team members and resources while flagging potential issues. CMOE has assembled 13 of the best performance management systems you should consider as you evaluate solutions for your business. Coaching, feedback, and training resources in the Bambee software help fulfill that goal.

Management 52

Management Performance Review Software Software 52

MDI Training

NOVEMBER 14, 2023

Exploring the Influence of AI on Leadership Roles: Learn more about the ongoing ChatGPT experiment by MDI CEO Gunther Fürstberger In a ChatGPT experiment, our CEO Gunther Fürstberger tried to test the boundaries between artificial intelligence and humans. Implementing strategies AI can assist in project and resource management.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

Red Star Kim

OCTOBER 18, 2022

Management Shift Solutions Limited. The proposed solution is Management 2.0 In this approach, leaders strive to serve, to inspire others to find purpose and calling in the work they do, to unleash their passion and creativity and to use all internal resources and intrinsic motivation to provide exceptional service”.

Organization 130

Organization Innovation Leadership Management 130

Arpedio

OCTOBER 30, 2023

However, this is just a drop in the ocean when considering the broader spectrum of strategic account needs that business professionals grapple with daily. Ulrik’s vision is clear: empower business professionals with tools that support them in their account-based selling endeavors. It demands continuous engagement and reflection.

Co-Creation 52

Co-Creation Account Planning Artificial Intelligence Leadership 52

Envisio

JANUARY 24, 2024

They also take “strategy” to have a broader, holistic lens, looking into the human part of why strategy matters, and what it means to really become a better leader. We talk about their professional goals, how the organization can support them, and any hurdles in achieving the goals that have been mutually set.

Government 105

Government Leadership Innovation Decision-making 105

Hubspot Sales

JANUARY 31, 2021

Despite these changes, business is still about human connection. As a professional, the right business contacts can help you develop your career, reach new opportunities, and leverage your personal brand. People you interact with can also become providers and help you find solutions to problems or risks you're facing.

Management 131

Management CRM Suppliers Digitalization 131

Arpedio

APRIL 15, 2024

By analyzing large volumes of data in real-time, AI can identify trends, predict customer needs, and recommend personalized solutions. This frees up valuable time for sales professionals to focus on high-value activities like building relationships and closing deals.

Artificial Intelligence 52

Artificial Intelligence Decision-making Innovation Prioritization 52

Strategic Communications

APRIL 25, 2024

I was looking for examples of companies with employee resource groups (ERGs) specifically focused on older demographics—Baby Boomers and beyond. As with any other tool, it’s becoming increasingly clear that GenAI requires human oversight to ensure accuracy and relevance. It requires a lot of human supervision and fact-checking.”

e-Learning 52

e-Learning Communication Decision-making Marketing 52

Red Star Kim

APRIL 12, 2023

As an additional learning resource for delegates, I review the key themes of The Proactive M&BD Executive – Culture shock, marketing models, fee-earner engagement, qualifications and social media. This is a common theme when M&BD people move from another sector into professional services. Traditional marketing models (e.g.

Media 130

Media Marketing B2C Stakeholders 130