Account Manager Tips

APRIL 2, 2021

The best sales podcasts key account managers should listen to Are you a key account manager? Do you sell? Do you listen to podcasts? If you answered yes to any of these questions, then read on for my list of three of the best sales podcasts around, including one that might surprise you. What's left to sell?

Key Account Management 234

Key Account Management Account Management Procurement Management 234

Jermaine Edwards

DECEMBER 6, 2023

Is trust at an all time low around the world? If you were to read some of the findings from Edelman’s trust barometer you might become depressed. Differentiating your relationships is the underused competitive advantage because it’s the only place you have unrivalled access to your customers. What is trust?

Emotional Intelligence 130

Emotional Intelligence Client Relationships Key Account Management Negotiation 130

Hubspot Sales

JUNE 7, 2023

Every step of your sales process is a struggle in its own right, so by the time you reach the negotiation stage, it can feel like you've run a marathon — but you still have a ways to go. So in the interest of showing you exactly what not to do, we've put together a handy, seven-step action plan for losing a negotiation.

Negotiation 114

Negotiation Sales 114

Hubspot Sales

JANUARY 4, 2024

We’ve all been there. You can’t seem to get into a groove, and frustration is becoming all too familiar of an emotion. What makes a bad sales month? If one in six shoppers leave due to bad experiences, it's crucial to maintain high service standards to avoid losing potential revenue. We have no pill for this.

Sales 114

Sales Management Sales Management Marketing 114

Hubspot Sales

MAY 6, 2024

Unicorns are all around us — unicorn companies , that is. Unicorns can lose their horns. Companies valued at 1 billion aren't guaranteed success (example: WeWork ); almost 17% of unicorn startups lose their unicorn status or fail. There are more than 2x the number of IT unicorn companies compared to other categories.

Investors 63

Investors Innovation Software Software 63

Hubspot Sales

DECEMBER 7, 2023

If you want a lucrative Q4, read on for the best-kept secrets in the sales world. Image Source You might expect that only B2C sales would increase in Q4, but research suggests otherwise. Budget management: In many companies, if business leaders don’t spend their budget, they may lose it altogether. Set a goal.

B2C 121

B2C Transportation Decision-making Logistics 121

Hubspot Sales

AUGUST 14, 2023

Salespeople frequently undermine their chance of winning sales when they allow value leaks — instances where your email, proposal, word choice, presentation, or body language diminishes the perceived value of your solution — to creep into their sales processes. You reference price or "low costs" in your outreach email.

Negotiation 126

Negotiation Value Proposition Meetings Procurement 126

Nutshell

APRIL 3, 2024

When your customers are frustrated with the quality of your products, services, or support team, they’re likely to ditch your company for a competitor — unless you can help resolve their issues satisfactorily. But how do you even know if your customers are happy or not? The answer is: You keep track of customer satisfaction.

Media 71

Media CRM Marketing Meetings 71

Hubspot Sales

FEBRUARY 27, 2024

I’ve found myself scrambling to book new times with contacts, and I've received my fair share of “So sorry, but I need to reschedule,” emails — and all of those instances were handled with varying degrees of tact and professionalism. How to Reschedule a Meeting Professionally When should I reschedule a meeting? And that's that.

Meetings 87

Meetings Stakeholders Communication Sales 87

Hubspot Sales

NOVEMBER 20, 2023

But you don’t want to expand into new industries while increasing costs, losing time, and ultimately, costing your business sales. Industry Research You can’t sell if you’re not an expert on something. Instead of losing dozens of hours mastering new topics, you can use AI to perform sales-focused industry research.

Artificial Intelligence 106

Artificial Intelligence Decision-making Profitability Sales 106

Hubspot Sales

DECEMBER 22, 2023

When sending emails for my business, I like to track my messages using an invisible image with a tracking pixel. What do you do then? Automatically, Gmail display images are turned on in the settings, but you can optionally turn them off. The bad news: You lose out on identifying the device (desktop, mobile, etc.)

Software 100

Software Software Marketing 100

Sales Gravy

OCTOBER 6, 2022

On this episode of the Sales Gravy Podcast, Jeb Blount and Jennifer Smith, CEO of Scribe, give you tips and tactics for working smarter, dealing with repetitive tasks that slow you down, and getting more done in less time with better outcomes. You must protect your prime selling time at all costs.

Sales 90

Sales 90

Hubspot Sales

DECEMBER 12, 2023

There's AI — obviously — and all the ways it's changing how we sell. To help you stay ahead of the curve, I spoke with top sales professionals to get their tips for selling in 2024. When AI went mainstream this year, we wondered if these powerful algorithms could replace human salespeople. Let's dive in.

Sales 108

Sales Investors Prioritization Innovation 108

Sales Gravy

SEPTEMBER 25, 2023

Sales Presentation Skills That Get You To "Yes" Faster In this episode of the Sales Gravy Podcast, Jeb Blount talks to renowned sales experts Richard Fenton and Andrea Waltz about their “Go For No” approach to embracing rejection in sales. What Is “Go For No” All About?

Sales 86

Sales 86

Hubspot Sales

NOVEMBER 8, 2023

Sales management isn’t just about envisioning strategies; it’s about meticulously assembling the components necessary for execution. If you can refine your process and strategy and present that to your team from the beginning — you're sure to start off on the right foot. really takes a toll on you.

Sales Management 104

Sales Management Management Energy and Utilities Emotional Intelligence 104

Hubspot Sales

JANUARY 5, 2024

It’s been pretty exciting to see the creativity that people all over the world are bringing to AI to improve their processes, create new services, and make being in business more fun and profitable. I’ve been in contact with sales experts about how AI has helped them. If you haven’t jumped into the AI fray yet, that’s okay.

Internet 97

Internet Sales Communication Media 97

Hubspot Sales

OCTOBER 4, 2023

When I think of sales, I picture friendly handshakes, lively chatter, and the spark of human connection. After all, it's a people-driven business. Yet, it can actually give us a better understanding of our prospects, making that human connection stronger. How AI Can Help You Better Understand Your Prospects 1.

Communication 104

Communication B2B Artificial Intelligence Sales 104

Nutshell

MARCH 5, 2024

You’re probably already familiar with lead generation , where you draw people in and get them actively interested in whatever your business sells. And you may have also heard of lead nurturing, which is where you continue marketing to leads until they’re ready to buy. Otherwise, you risk losing out on a lot of potential clients.

CRM 77

CRM Software Software Prioritization 77

Nutshell

AUGUST 3, 2023

Every business’s sales pipeline is different, but one thing they all have in common is that they take people from prospective leads to paying customers. Today we’re discussing how to manage a sales pipeline for a manufacturing company by looking at five management tactics you can employ today.

Manufacturing 118

Manufacturing Management CRM Sales 118

Hubspot Sales

MAY 26, 2023

Your phone rings and you decide to pick this one up instead of letting it go to voicemail. You are greeted with a pitch from a pushy sales rep. Odds are, if you don’t want what they’re selling, you’ll hang up immediately. How to Make Effective Outbound Calls 1. That’s why mastering an outbound call is so important.

Emotional Intelligence 106

Emotional Intelligence Software Software Communication 106

Nutshell

JANUARY 24, 2024

As artificial intelligence (AI) takes a more prevalent role in today’s world, you’ll find more opportunities to integrate this technology into your business strategy. Revenue intelligence is one way you can use AI to help improve your business’s growth. With revenue intelligence, you can ease some of that frustration.

Artificial Intelligence 71

Artificial Intelligence Software Software Advertising 71

Hubspot Sales

JANUARY 29, 2024

Sometimes, the insight you get can help you shape more sound, thoughtful sales efforts — giving you a framework to help you better understand your prospects and how to cater to them. Some insight you get winds up being dated, disjointed, or detrimental to your overall sales acumen. Are you kidding?

Sales 86

Sales Publishing Software Software 86

Hubspot Sales

FEBRUARY 2, 2021

Are you ever bothered by people overwhelming you with too much help? For instance, imagine you're at a department store, and the employee who greets you at the door doesn't just say "If you need help, let me know," and let you shop. You need to empower your prospects, and that can be tricky to do.

Construction 135

Construction Sales Value Proposition B2B 135

Hubspot Sales

JANUARY 23, 2024

I don't think so, but it depends on how you approach it. But from my experience, when you focus primarily on your customer's experience and goals, upselling benefits both you and your customer tremendously. But how can you build trust effectively? What happens when you find one? Who takes that lead?

Media 93

Media Decision-making Customer Experience Marketing 93

SuperOffice

AUGUST 1, 2022

When you start building your first marketing strategy, all you think of is how to get new customers. You hardly think of how to attract bigger customers specifically. All you want is to attract more people who might be interested in your product or service. So, what are you doing wrong?

Decision-making 117

Decision-making Prioritization B2B Marketing 117

CMOE

SEPTEMBER 29, 2022

Did you know that 5 in 6 employees feel disconnected at work? Observe how often your employees are giving you and others feedback. When someone feels isolated at work, they might perform poorly or decide to quit altogether. We’re all human and should be given the opportunity to learn from our mistakes. Little To No Input.

Remote Working 131

Remote Working Meetings Organization Communication 131

Hubspot Sales

MAY 24, 2023

It’s nerve-wracking for you and your prospect. You’re under pressure to meet quota, and losing a deal at the buzzer indicates to your manager that you’re not in control of the sales process. You’re under pressure to meet quota, and losing a deal at the buzzer indicates to your manager that you’re not in control of the sales process.

Decision-making 111

Decision-making Meetings Negotiation B2C 111

Nutshell

MARCH 19, 2024

When you can pinpoint dips in productivity and identify the elements that contribute to slower workflows, you can make the changes needed to support your sales team. Common sales rep productivity obstacles How do you measure sales productivity? When teams waste time and money, their productivity suffers.

CRM 71

CRM Sales Software Software 71

Hubspot Sales

DECEMBER 6, 2022

And how can it help you close more deals? Learn about the business ecosystem mindset. Formal partner programs provide one of the more effective avenues for connecting you with other organizations in your ecosystem — but you don't necessarily need one to work with those kinds of companies and leverage that network effectively.

Onboarding 109

Onboarding Decision-making Organization CRM 109

OnStrategyHQ

DECEMBER 20, 2023

The Strategic Planning Process in 4 Steps To help you throughout our strategic planning framework, we have created a how-to guide on the basics of a strategic plan, which we will take you through step-by-step. A good strategic plan dictates “how” you travel the selected road. If no, where do you go from here?

Value Proposition 98

Value Proposition Facilitation Decision-making Organization 98

Zendesk

DECEMBER 6, 2021

Customer satisfaction has been dropping in the US since about 2018, according to the American Customer Satisfaction Index (ACSI). The question is why , especially when so many companies are trying hard to meet customer needs on a variety of fronts. Do all the functions operate as they should? Dissatisfaction with usability.

Meetings 118

Meetings Decision-making Media Software 118

Hubspot Sales

OCTOBER 3, 2022

When I first sat down with David Stafford , Dropbox's Head of Customer Solutions, to discuss BATNA, he admitted what I'd also been thinking. Plus, how you can leverage BATNA's key negotiation tactics to ensure your business and your customers are both benefitting from a deal. Step 2: List alternatives if you can’t achieve that goal.

Negotiation 97

Negotiation Software Software Construction 97

Hubspot Sales

NOVEMBER 8, 2021

All told, I generally find that the anxiety that stems from those factors can cause reps to push their contacts too hard — causing an endless cycle of increased pressure and no way to alleviate it. Here are some key tips and tricks you can leverage to make sure you and your reps thrive this holiday season.

Communication 135

Communication Prioritization Meetings Management 135

Hubspot Sales

JANUARY 12, 2023

So you have a brand-new business idea and you’re considering venturing out on your own. Before you take the leap, it’s time to take a careful look at entrepreneurship versus employment. Then, you can decide which path works best for you. Here you complete specific tasks and services assigned by an employer.

Insurance 119

Insurance Investors Decision-making Profitability 119

Hubspot Sales

SEPTEMBER 18, 2023

In this article, we’ll cover what a trigger event is, why they’re important and provide examples you can apply to your own sales strategy. Broadly speaking, any industry change can be considered a trigger event and indicate a channel for making a sale. This presents an optimal opportunity to make a sale.

Media 105

Media Investors Insurance Leadership 105

Hubspot Sales

MAY 24, 2021

You need to be able to successfully initiate and conduct productive sales conversations if you really want to thrive in a sales role. Being able to thoughtfully and adeptly communicate with prospects in-person, over the phone, and via email will set you up for a long and successful career in the field.

Value Proposition 135

Value Proposition Sales Communication Organization 135

Nutshell

APRIL 3, 2024

Then, you must master learning how to conduct an SEO website audit! By creating a clear focus and process for your audits, you can ensure that you find the information you’re looking for and create meaningful reports for your stakeholders or points of contact! Table of Contents Why should you conduct SEO website audits?

Stakeholders 71

Stakeholders Digitalization Marketing Internet 71