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Back to the Future: F2F selling is returning, but virtual selling is here to stay

Strategic Account Management Association

According to research we conducted during the second half of 2020 (involving salespeople and sales executives at more than 100 B2B companies), just 31 percent of respondents said they expect to return to pre-pandemic levels of in-person sales activities ( Figure1 ). As one executive explained, “Buy and sell widgets virtually?

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Proactive marketing and business development executives – CRM, internal engagement and career insights

Red Star Kim

CRM and Marketing Automation Software for SMBs | Act! Microsoft Dynamics 365 CRM Software | Infor CRM SLX (In 2014, Infor acquired Saleslogix from Sage) What is Intapp CRM? kimtasso.com) Demonstrate the value of marketing and business development – Sometimes, M&BD is seen as a last resort to “jazz things up”. “We

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How Machine Learning Can Help With Sales Forecasting

Hubspot Sales

For example, using data from 2019 to predict what 2020 would look like would be a big mistake. 2020 was tumultuous because of the COVID-19 pandemic, which caused massive changes in customer behavior. As 2020 was nothing like 2019, basing sales predictions on historical data would be useless.

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What is business development? Strategy, plan, and skills

Zendesk

Brainstorming. When we say brainstorming, we mean a structured idea-generation process. Simplify and centralize communication and data access with appropriate software, including lead generation software and SFA (sales force automation). This seems like a given, but we don’t simply mean sitting around thinking of ideas.

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Keys for Success in 2021: Collaborating at a Distance

CoSell

According to a June 2020 Fortune /Deloitte CEO survey , CEOs expect that even by January 2022, 36% of their employees will be working remotely. Many professionals rely on this bubbling flow of ideas to test-out early-stage solutions, brainstorm options, and get feedback on the spur of the moment. If so, you are not alone.

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It’d Be a Mega-Mistake Not to Consider the Pandemic’s Megatrends

OnStrategyHQ

Completing an analysis of the megatrends in your competitive, customer, and supply chain environments provides a bird’s-eye-view of what opportunities are present (that weren’t a year ago) or what threats need to be mitigated that weren’t on your radar at the beginning of 2020. Examples of Megatrends In-Play.

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Big questions, big answers: What’s top of mind for CX leaders in 2021

Zendesk

Whereas crises typically impact only one part of the world at a time, the scale of negative GDP growth around the world in 2020 was of historic proportion. Software is the value-add. “This is probably the biggest event we will live through in our lifetimes,” Zakaria said of the pandemic. 3 key lessons.