Showpad

NOVEMBER 17, 2020

The “Head of Remote Work” job spec is still being fleshed out company by company, with few organizations following the same parameters or descriptions. There’s been a massive shift to a remote workforce that will likely endure and accelerate over time. What is a Head of Remote Work? Part technologist.

Remote Working 52

Remote Working Artificial Intelligence Procurement Onboarding 52

Showpad

OCTOBER 9, 2020

This post will recap TRANSFORM 2020 keynotes, breakouts and sessions and give you some new ideas about sales enablement you can put into practice right now. Customer obsession = a great customer experience. Showpad Co-founder and President, Louis Jonckheere, spoke about creating an easy B2B customer experience. .

Co-Creation 40

Co-Creation Healthcare B2B Customer Knowledge 40

CMOE

APRIL 22, 2020

From handling the customer experience to performing small tasks, AI has improved many overall business operations. The pool of businesses that specialize in this type of customization is small, which is why there will be a growth in the companies that offer these services. Using a Hybrid or Multi-Cloud Approach.

Innovation 64

Innovation Artificial Intelligence Remote Working Software 64

Planview

JANUARY 31, 2023

Get Ready for a Bumpy Road If you thought the COVID-19 pandemic that started in 2020 would be the only disruption in an otherwise serene business environment, guess again. And they need to be able to co-work and collaborate across locations and disciplines, especially as hybrid and remote work environments grow more popular.

Stakeholders 59

Stakeholders Prioritization Decision-making Innovation 59

Insightly

JUNE 3, 2022

How do sales meetings work when my prospects work remotely? The fact is, the Covid-19 pandemic forced businesses to innovate, and some of those innovations are more efficient and effective than the old way of doing things. Challenge #4: Remote work limits expansion opportunities. How to fix it.

B2B 98

B2B Value Proposition Decision-making Sales 98

Freshworks

APRIL 2, 2021

As a long-time Freshworks client , they implemented several different Freshdesk features to enhance their customer-centric approach during 2020 and 21 with the aim of deepening engagement and strengthening their customer relationships. They quickly assessed the situation, focusing – as always – on customer experience.

Shareholders 52

Shareholders B2C Remote Working Customer Experience 52

Zendesk

APRIL 12, 2021

Why is being customer-centered important? But focusing that culture around your customer experience instead of happy hours or office layout is more impactful for long-term happiness—for both your team and your buyers. Here are two major benefits that customer-centric companies enjoy. Type 1: Create culture.

Logistics 98

Logistics Decision-making Customer Experience Organization 98