Red Star Kim

SEPTEMBER 26, 2023

Process integration – Some firms separate out marketing, communications and sales functions – usually the larger firms where more specialisation is required. increasingly M&BD professionals play a part on the front line of client contact for example, as account managers) Client concentration? Role in direct client contact?

Marketing 130

Marketing Key Account Management Account Management Artificial Intelligence 130

Account Management Skills

MAY 10, 2021

This episode is for you if you’re interested in the finance and operations side of the agency business. If you’re an account manager with two to three years experience working in an agency, and you really want to. then the next Account Accelerator Programme starts on 2nd September 2021.

Finance 40

Finance Account Management Banking Management 40

Insightly

SEPTEMBER 12, 2022

According to one 2021 report, the ABM industry is expected to have a CAGR of 11.6%, reaching a value of $1.6 Account-based marketing is quite a focused and time-consuming effort. To help sales and marketing communicate more effectively and ensure business transparency , it’s useful to use a unified CRM to manage the ABM process.

Marketing 52

Marketing CRM Decision-making B2B 52

Red Star Kim

MARCH 16, 2023

While we discussed various tools and methods to promote cross-selling and referral management, a key theme emerged around changing culture. This included improving internal communication and collaboration as well as motivation to devote time to internal and external referrals: cultivate a cross-selling culture. Another cultural shift.

Key Account Management 130

Key Account Management Onboarding Communication e-Learning 130

Red Star Kim

JANUARY 5, 2023

While there are many proven and successful digital marketing strategies and communications strategies when it comes to reaching clients directly – the strategies for forging and developing relationships with third party referrers and intermediaries can be more challenging. Do you have a Key Account Management (KAM) programme at your firm?

Management 130

Management Media Key Account Management Communication 130

Account Management Skills

JANUARY 11, 2022

This offer is valid until the end of January 2022 (although we do say the end of the year, because we recorded this episode in December 2021). He’s a consultant, a speaker, a trainer for marketing and communications agencies. Now, obviously, I train account managers and they do have that service mentality.

Client Relationships 52

Client Relationships Profitability Procurement Negotiation 52

SmartKarrot

NOVEMBER 18, 2020

Inspire customer success across the Customer Success department and throughout the company, working with sales, marketing, product, and finance. Apply here: [link] Role: Customer Success Manager Location: England, UK Organization: Mentorloop A lot of this role is providing a world-class account management experience.

Customer Success 10

Customer Success Onboarding Finance Leadership 10

Zendesk

AUGUST 24, 2021

B2B customer service often involves communicating directly with client companies—answering their questions, helping them troubleshoot issues, or providing them with the resources they need to solve problems. Instead of communicating with a single person, B2B companies must build and manage relationships with entire teams.

B2B 98

B2B B2C Finance Communication 98

ClearPoint Strategy

AUGUST 24, 2021

Effective KPIs are actionable, crucial, and easily communicated throughout the organization. The audience for this dashboard would be the finance team and executive board. See how individual departments, ranging from sales to account management, are performing with customer-related metrics using a department performance dashboard.

Healthcare 98

Healthcare Government Finance Construction 98

Zendesk

AUGUST 24, 2021

B2B customer service often involves communicating directly with client companies—answering their questions, helping them troubleshoot issues, or providing them with the resources they need to solve problems. Instead of communicating with a single person, B2B companies must build and manage relationships with entire teams.

B2B 52

B2B B2C Finance Communication 52

PandaDoc

OCTOBER 26, 2021

Pipedrive is a deal-driven CRM system that can also be used for account management and various other business management purposes. Microsoft Dynamics 365 is an all-in-one enterprise suite that has marketing, finance, operations, and many other capabilities. Also suitable for internal communication.

CRM 52

CRM Software Software Small Business 52

Account Management Skills

MARCH 16, 2021

And from there, we were able to figure out how you should communicate to different groups, and all kinds of different weird, but very practical things like skills of desire, for example, or why somebody absolutely adores and craves and collects pink umbrellas and why other people don’t care about it at all.

Advertising 40

Advertising Decision-making Profitability Marketing 40

SalesGlobe

APRIL 27, 2022

Yes, we are Mark what we know is that 2021 it was an unprecedented time for merger and acquisition activity. The benefit to that is that when the merger actually takes place and the press release happens, that sales leader has the ability to send out messaging and communications. Michelle Seger. Michelle Seger. Mark Donnolo.

Acquisition 52

Acquisition Sales Account Management Organization 52

SalesGlobe

NOVEMBER 15, 2022

So you’re going to have your CFO, you probably finance and sales and who knows, maybe marketing in the room. And then what we’re seeing now is a shift from 2021 to 2022 in the following year. But basically, you know, going through that and answering those questions will help drive the solution, don’t you think?

Sales 52

Sales Value Proposition Retail Acquisition 52