article thumbnail

CRM in 2022: Key to Customer-Centricity in Business

SuperOffice

That’s exactly what I am going to do in this article – discuss the most prominent CRM trends and see whether the numbers support them. Here are my thoughts of what CRM industry is going to be all about in 2022. With the rise of CRM solutions, a quality system can work wonders for business profitability.

CRM 84
article thumbnail

Proactive marketing and business development executives – CRM, internal engagement and career insights

Red Star Kim

Proactive marketing and business development executives – CRM, internal engagement and career insights. What CRM/systems would people recommend? A variety of specialist (to professional services) and mainstream CRM systems were explored. CRM and Marketing Automation Software for SMBs | Act!

CRM 130
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

11 CRM Analytics You Should Track in 2022

SuperOffice

Helping businesses to understand and employ data is CRM analytics, giving companies insights into many activity areas. So, how can you make the most out of your CRM solution when it comes to analytics? Let’s look at the role CRM analytics play in creating successful customer relationships and growing your business.

CRM 65
article thumbnail

HubSpot’s 2022 Sales Strategy & Trends Report: Data from 1000 Global Sales Pros

Hubspot Sales

We surveyed over 1,000 sales professionals around the globe to find out the top sales trends of 2022, and one thing is certain – the pandemic made a lasting impact on the relationship between salespeople and their prospects. Sales Culture In 2022. Sales Rep Performance in 2021 vs. 2022. The Top Sales Trends of 2022.

B2C 88
article thumbnail

The role of CRM in today’s small & medium-sized businesses

ACT

CRM Survey Report Recap. Throughout the pandemic, increased resilience and adaptability became necessary as SMBs were forced to quickly adopt new ways of working to remain open and profitable while navigating numerous supply chain and resource limitations. In May of 2022, Act! CRM Myths Slowing Software Adoption Among SMBs.

article thumbnail

The Wild West, Cher and Covid – Reflections from a Referrer Management workshop (June 2022)

Red Star Kim

Alongside generating new business directly from clients and developing existing client relationships, referrer management was seen as vital to generate revenue and profit – particularly for those reliant on commercial transactions in B2B and consumer clients in B2C. Which CRM system do you use: 25% Hubspot, 25% OnePlace and 50% other.

article thumbnail

How SMBs can combat inflation with CRM software

ACT

High inflation is another challenge they can and will overcome—with the right tools, like customer relationship management ( CRM ) software in place. Here’s how CRM software can help SMB owners survive this inflationary period and get back to business as usual. . Inflation cuts into profits due to increased supply chain costs.

CRM 52